Home Care Agencies Owned by Bluebird Care

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8.6 Group Member Average
Recommendation Score
(from the 25 of 146 Member Records
with a Recommendation Score)

 Total of 146, showing 1 – 146

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9.8 Recommendation Score
from 10 recommendations

Latest Recommendation
I am very pleased with the care and duties that Bluebird Care provide my parents, in fact in 2015 I… (Tuesday 6 Jan 2015)

Bluebird Care (Maidstone)

Barham Court, Teston, Maidstone ME18 5BZ

 

Bluebird Care (Maidstone & Tonbridge) provides home care and live in care services. Bluebird Care is a national provider of care in the home, specialising in working with customers and… more

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9.8 Recommendation Score
from 14 recommendations

Latest Recommendation
My care workers are great, they help me in my daily tasks. Very caring and very professional.… (Wednesday 22 Apr 2015)

Bluebird Care (Northumberland South)

30 Apex Business Village, Annitsford, Cramlington NE23 7BF

 

Based locally in Northumberland. Bluebird Care offers quality care to help all clients to retain their independence and live in their own homes. Bluebird Care workers are fully trained… more

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9.7 Recommendation Score
from 24 recommendations

Latest Recommendation
My regular care looks after me superbly.She is kind,gentle, friendly and efficient. Other carer's… (Tuesday 10 Feb 2015)

Bluebird Care (Gravesham & Dartford)

Room 2 & 3, Fourth Floor Windmill House, 127 -128 Windmill Street, Gravesend DA12 1BL

 

Bluebird Care (Gravesham & Dartford) provides home care and live in care services. Bluebird Care is a national provider of care in the home, specialising in working with customers and… more

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9.4 Recommendation Score
from 9 recommendations

Latest Recommendation
Makes your time easier. I'm wheelchair based, that makes me depend more on the carrier - you don't… (Friday 13 Feb 2015)

Bluebird Care (Tonbridge & Tunbridge Wells)

Office 23 a/b, Pipers Business Centre, 220 Vale Road, Tonbridge TN9 1SP

 

Bluebird Care (Tunbridge Wells) provides home care and live in care services. Bluebird Care is a national provider of care in the home, specialising in working with customers and their… more

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9.2 Recommendation Score
from 7 recommendations

Latest Recommendation
I would recommend Bluebird in Belper to anyone. They have surpassed my expectations of a care… (Friday 5 Dec 2014)

Bluebird Care (Derbyshire Dales & Amber Valley)

6 Bridge Street, Belper DE56 1AX

 

Bluebird Care (Derbyshire Dales and Amber Valley) provide a comprehensive range of home care services including personal care and social visits. The provider has been operating for over… more

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8.9 Recommendation Score
from 6 recommendations

Latest Recommendation
Bluebird have been amazing for both my mum and me. They have sorted out different care packages as… (Thursday 26 Feb 2015)

Bluebird Care Petersfield

Charles House, Charles Street, Petersfield GU32 3EH

 

Bluebird Care is a national provider of care, specialising in working with customers and their families who require social care in their own homes. Bluebird Care offers a unique service… more

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8.4 Recommendation Score
from 3 recommendations

Latest Recommendation
We have always been completely satisfied that mother is receiving excellent care. We have never had… (Thursday 29 Jan 2015)

Bluebird Care (Solihull)

PMJ House, Highlands Road, Solihull B90 4ND

 

Bluebird care Solihull aims to deliver the highest quality,individually specified home care to residents of the borough of Solihull. By giving high quality care to vulnerable people in… more

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8.2 Recommendation Score
from 1 recommendation

Latest Recommendation
My grandma, passed away at home in Horsforth in December. She was a lovely lady, and wanted to be… (Friday 6 Jun 2014)

Bluebird Care (Leeds North)

Beech House, Troy Road, Horsforth, Leeds LS18 5NQ

 

Bluebird Care (Leeds North) offers an experienced team of carers who are capable on taking on a wide range of specialised needs, contributing to the everyday lives of the elderly and vulnerable… more

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8.2 Recommendation Score
from 1 recommendation

Latest Recommendation
Was fed up with Council run agents who treat you like dirt. This agency has got the time to be with… (Wednesday 1 May 2013)

Bluebird Care (Hounslow)

Legacy Centre Suite 204, Hanworth Trading Estate, Hampton Road West, Feltham TW13 6DH

 

Bluebird Care (Hounslow) offer a range of personal care and domestic help packages, all tailored to individual need in order to enable clients to remain independent in the comfort of their… more

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8.2 Recommendation Score
from 1 recommendation

Latest Recommendation
I have been with Bluebird Care for some time now and have found this Company to be excellent in… (Wednesday 3 Dec 2014)

Bluebird Care (Birmingham West)

20 Kenyon Forge, Kenyon Street, Kenyon Street, Birmingham B18 6DH

 

Bluebird Care (Birmingham West) are part of the successful Bluebird Care network which has over 160 offices in the UK and Ireland and will be providing a full range of care services. They… more

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8.2 Recommendation Score
from 1 recommendation

Latest Recommendation
I asked my father's doctor for a recommended care agency. Only a few weeks earlier Dr Aberbard had… (Friday 27 Feb 2015)

Bluebird Care (Mid Essex)

Widford House, 5-7 Robjohns Road, Chelmsford CM1 3AG

 

Bluebird Care (Mid Essex) delivers professional home care packages, designed to help adults with care needs make the most of the homes they love, remaining comfortable with a sense of dignity… more

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8.2 Recommendation Score
from 1 recommendation

Latest Recommendation
The whole experience from first contact, assessment of my mother (attention to detail), first visit… (Thursday 2 Jan 2014)

Bluebird Care (Windsor & Maidenhead)

Suite 8 Maple Court, Grove Park Business Estate, Waltham Road, Maidenhead SL6 3LW

 

Bluebird Care (Windsor & Maidenhead) provides care at home to the elderly and people with learning or physical disabilities. Care at home is a great alternative to a residential care home… more

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Bluebird Care (Waltham Forest)

93 Oak Hill, Woodford Green IG8 9PF

 

Bluebird Care (Waltham Forest) practice home care and support services that allow clients with a wide range of needs to remain in the comfort of their own homes. An experienced and compassionate… more

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Bluebird Care (Wiltshire South)

Old Fire Station Enterprise Ctre, Salt Lane, Salisbury SP1 1DU

 

Bluebird Care (Wiltshire South) provide home care services in the south of England, with its head office located in Salisbury. The companies team of staff have been trained to deliver… more

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Bluebird Care (Essex West)

Ground Floor Unit, New North House, 78 Ongar Road, Brentwood CM15 9BB

 

Bluebird Care (Essex West) have a team of fully-trained carers who are committed to the provider's mission of effective and professional social care, allowing clients with mild or complex… more

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Bluebird Care (Newcastle)

Unit 1 Globe Cinema, 6a Salters Road, Gosforth, Newcastle upon Tyne NE3 1DJ

 

Bluebird Care (Newcastle) delivers personalised home care services for people with a range of care needs to enable people to live in comfort in their own home. A range of care is available,… more

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Bluebird Care (Epsom & Kingston)

Global House, 1 Ashley Avenue, Epsom KT18 5AD

 

Bluebird Care (Epsom & Kingston) provide a home care service tailored to the needs of the individual, as a realistic alternative to moving into residential care. Thanks to effective… more

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Bluebird Care (Reigate)

Unit 6 & 7 Pilgrims Court, 15-17 West Street, Reigate RH2 9BL

 

Bluebird Care (Reigate) offer a person-centred care service, helping clients to be self-sufficient and offering peace of mind to friends and loved ones. The provider is passionate that… more

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Bluebird Care (Reading & Wokingham)

Beacontree Court, Beacontree Plaza, Gillette Way, Reading RG2 0BS

 

Bluebird Care (Reading & Wokingham) provides care at home to the elderly and people with learning or physical disabilities. Care at home is a great alternative to a residential care home… more

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Bluebird Care (Sutton)

153 Epsom Road, Sutton SM3 9EY

 

Bluebird Care (Sutton) tailor domiciliary care packages that clients can source for themselves, friends or loved ones, in order to help individuals with care needs to remain self-sufficient… more

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Bluebird Care (Sussex Weald)

The Barn, Hurstwood Grange, Hurstwood Lane, Haywards Heath RH17 7QX

 

Bluebird Care (Sussex Weald) offers a bespoke service to suit a wide range of personal and specialist care needs. The aim is to allow each client to maintain their chosen lifestyle, while… more

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Bluebird Care (South Tyneside)

1st Floor Unit 3, Woodstock Way, The Bulrushes, Boldon Business Park, Boldon Colliery NE35 9PF

 

Bluebird Care (South Tyneside) delivers high quality home care services which aims to deliver person centered care that is unique to every individual receiving care in their own home.… more

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Bluebird Care (South Oxfordshire)

1st floor, Wyndham House, Lester Way, Wallingford OX10 9TD

 

Bluebird Care (South Oxfordshire) provides personal care via highly-trained carers, supporting dignity and respect at the same time as improving health and well-being within the home. A… more

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Bluebird Care (Chichester)

Unit 3C Vinnetrow Business Park, Chichester PO20 1QH

 

Bluebird Care (Chichester) is a warmly-regarded branch of this care provider, with a good local reputation for a quality and versatile service that can be sourced for a wide range of care… more

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Bluebird Care (Shropshire)

3 The Parade, Landsdowne Road, Bayston Hill, Shrewsbury SY3 0HT

 

Bluebird Care (Shropshire) is a versatile domiciliary care service that looks to safeguard the needs of the elderly, disabled and vulnerable, training talented carers to achieve high standards… more

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Bluebird Care (Redbridge)

137 George Lane, South Woodford, London E18 1AN

 

Bluebird Care (Redbridge) are skilled in a flexible range of social care packages, designed to meet individual needs, helping with daily and personal care, post-hospital care and respite,… more

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9.4 Recommendation Score
from 8 recommendations

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Bluebird Care (Stratford and Warwick)

9-11 Smith Street, Warwick CV34 4JA

8.6 Recommendation Score
from 3 recommendations

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Bluebird Care (Sunderland)

The Place, Athenaeum Street, Sunderland SR1 1QX

8.6 Recommendation Score
from 3 recommendations

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Bluebird Care (Hertfordshire)

Unit 7, The High Oak Business Centre, Collett Road, Ware SG12 7LY

8.4 Recommendation Score
from 2 recommendations

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Bluebird Care (Cherwell & North Bucks)

40 Murdock Road, Bicester OX26 4PP

8.4 Recommendation Score
from 2 recommendations

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Bluebird Care (Ashford and Swale)

Unit C10, St Georges Business Park, Kent, Sittingbourne ME10 3TB

8.2 Recommendation Score
from 1 recommendation

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Bluebird Care (Richmond & Twickenham)

Electroline House, 15 Lion Road, Twickenham TW1 4JH

8.2 Recommendation Score
from 1 recommendation

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Bluebird Care (Croydon)

181 Brighton Road, South Croydon CR2 6EG

8.2 Recommendation Score
from 1 recommendation

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Bluebird Care (Calderdale)

Office 20, Hanson Lane Enterprise Centre, Hanson Lane, Halifax HX1 5PG

8.2 Recommendation Score
from 1 recommendation

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Bluebird Care (Wigan)

79 High Street, Golborne, Warrington WA3 3BU

8.2 Recommendation Score
from 1 recommendation

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Bluebird Care (Greenwich)

9-11 Gunnery Terrace, Royal Arsenal, London SE18 6SW

8.2 Recommendation Score
from 1 recommendation

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Bluebird Care (Sevenoaks)

105 St Johns Hill, Sevenoaks TN13 3PE

7.9 Recommendation Score
from 2 recommendations

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Bluebird Care (Havering)

135 Church Road, Harold Wood, Romford RM3 0SH

7.2 Recommendation Score
from 1 recommendation

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Bluebird Care (Norwich & North Norfolk)

Unit 6 Oaktree Business Park, Basey Road, Rackheath, Norwich NR13 6PZ

Bluebird Care (Gloucestershire North)

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Unit 4, Westgate House, The Island, Gloucester GL1 2RU

Bluebird Care (Leicester)

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Imperial House, St Nicholas Circle, Leicester LE1 4LF

Bluebird Care (Isle of Wight)

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Suite 6, 30 Quay Street, Newport PO30 5BA

Bluebird Care (Bath & NE Somerset)

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Kingston House, Pierrepont Street, Bath BA1 1LA

Bluebird Care (Cardiff North)

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2a Old Church Road, Whitchurch, Cardiff CF14 1AE

Bluebird Care (Newark & Sherwood)

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Unit 11, Stephenson Court, Stephenson Way, Newark-on-Trent NG24 2TQ

Bluebird Care (Wiltshire North)

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Green Tree House, 11 St Margaret's Street, Bradford-on-Avon BA15 1DA

Bluebird Care (Bradford North)

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Suites 18/19 Kirkgate House, Shipley Business Centre, 30 Kirkgate, Shipley BD18 3QN

Bluebird Care (Wirral)

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First Floor Maple House, 3 Cleveland Street, Birkenhead CH41 6ND

Bluebird Care (Hook)

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Acorn House, London Road, Hook RG27 9DY

Bluebird Care (Cornwall Mid)

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Vivian House, Newham Road, Truro TR1 2DP

Bluebird Care (Wellingborough)

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25 Paterson Road, Finedon Road Industrial Estate, Wellingborough NN8 4BZ

Bluebird Care (Fareham)

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Trinity Court, 2/4 West Street, Fareham PO16 0BH

Bluebird Care (Southampton)

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10a College Place, Southampton SO15 2FD

Bluebird Care (Central Bedfordshire)

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The Rufus Centre, Steppingley Road, Bedford MK45 1AH

Bluebird Care (Lisburn & Down)

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Unit A12 C, Knockmore Business Park, 162 Moira Road, Lisburn BT28 1JA

Bluebird Care (Lambeth)

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Sunnyhill House, Sunny Hill Road, Streatham, London SW16 2UG

Bluebird Care (East & Midlothian)

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Unit 13, 40 Hardengreen Business Park, Dalhousie Road, Dalkeith EH22 3NU

Bluebird care (Stockport)

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238a, Wellington Road South, Stockport SK2 6NW

Bluebird Care (Bournemouth & Poole)

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186-188 Alma Road, Winton, Bournemouth BH9 1AJ

Bluebird Care (Milton Keynes)

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Suite 112, Interchange Business Centre, Howard Way, Newport Pagnell MK16 9PY

Bluebird Care (Bristol West)

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Redland House, 157 Redland Rd, Bristol BS6 6YE

Bluebird Care (Lewes)

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Newhaven Enterprise Centre, Denton Island, Newhaven BN9 9BA

Bluebird Care (Huntingdonshire)

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1 Avro Court, Ermine Business Park, Huntingdon PE29 6XS

Bluebird Care (Eastbourne & Wealden)

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The Old Printworks, 1 Commercial Road, Eastbourne BN21 3XQ

Bluebird Care (Trafford)

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Second Floor, Station House, Stamford New Road, Altrincham WA14 1EP

Bluebird Care (Luton)

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Suite 8b2 Britannia House, Britannia Estate, Leagrave Road, Luton LU3 1RJ

Bluebird Care (Hillingdon)

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Brook House, 54a Cowley Mill Road, Uxbridge UB8 2QE

Bluebird Care (East Devon)

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Gold Street, Pendennis House, Ottery St Mary EX11 1DG

Bluebird Care (Rushmoor & Surrey Heath)

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Cedar House, Cedar Lane, Frimley, Camberley GU16 7HZ

Bluebird Care (Ipswich)

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Durham Suite, Dencora Business, Huntingdon, Ipswich IP1 5LT

Bluebird Care (Brent)

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107 Kenton Road, Harrow HA3 0AN

Bluebird Care (Chiltern & Dacorum)

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5 Clifton Court, Corner Hall, Hemel Hempstead HP3 9XY

Bluebird Care (Worthing)

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Unit 1 the Azure Suit, Churchill Court, Rustinton, Littlehampton BN16 3DA

Bluebird Care (St Albans & Hertsmere)

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18 Smug Oak Business Centre, Lye Lane, Bricket Wood, St Albans AL2 3UG

Bluebird Care (Glasgow South)

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2 Stewart Drive, Clarksston, Glasgow G76 7EZ

Bluebird Care (Colchester & Tendring)

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Grosvenor House, 39/41 High Street, Wivenhoe, Colchester CO7 9BE

Bluebird Care (Cambridge and South Cambs)

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Unit 16, Broadway House, 149-151 St. Neots Road, Hardwick, Cambridge CB23 7QJ

Bluebird Care (Taunton)

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2nd Floor, 50-52 High Street, Taunton TA1 3PR

Bluebird Care (Bradford South)

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11 Beck Mill, Reva Syke Road, Clayton, Bradford BD14 6QY

Bluebird Care (Guildford and Waverley)

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Grosvenor Court, Hipley Street, Old Woking, Woking GU22 9LL

Bluebird Care (Aylesbury & Wycombe)

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39-41 High Street, Aylesbury HP20 1SH

Bluebird Care (Sefton)

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Formby Business Centre, 42 Duke Street, Formby, Liverpool L37 4AT

Bluebird Care (Bury)

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Phoenix House, 100 Brierley Street, Bury BL9 9HN

Bluebird Care (North Tyneside)

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9 Kingfisher Way, Silverlink Business Park, Wallsend NE28 9ND

Bluebird Care (Lincoln)

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Ample House, 76a South Park, Lincoln LN5 8ES

Bluebird Care (Cornwall North)

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The Clease, Camelford PL32 9QX

Bluebird Care (South Lanarkshire)

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The Building Design Centre, 125 Muir Street, Hamilton ML3 6BJ

Bluebird Care (Carlisle & Dumfries)

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Atlas Works, Nelson Street, Carlisle CA2 5NB

Bluebird Care (Teignbridge & Torbay)

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8 Newton Road, Kingsteignton, Newton Abbot TQ12 3AJ

Bluebird Care (York)

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Suite 6 York Eco Business Centre, Amy Johnson Way, York YO30 4AG

Bluebird Care (South Gloucestershire)

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1st Floor, 82 Broad Street, Chipping Sodbury, Bristol BS37 6AG

Bluebird Care (Cheshire East)

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Scope House, Weston Road, Crewe CW1 6DD

Bluebird Care (North Somerset)

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35 The Boulevard, Weston-super-Mare BS23 1PE

Bluebird Care (Vale of Glamorgan)

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St Hilary Court, Copthorne Way, Cardiff CF5 6ES

Bluebird Care (Camden and Hampstead)

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155 Regents Park Road, London NW1 8BB

Bluebird Care (Exeter)

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Uplands Business Centre, 81 Heavitree Rd, Exeter EX1 2LX

Bluebird Care (Swindon)

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Church Place, Suite G01B Park House, Swindon SN1 5ED

Bluebird Care (Newbury)

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Medway House, Newbury Business Park, London Road, Newbury RG14 2PZ

Bluebird Care (East Staffs and South Derbyshire)

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Old Mill, Church Street, Uttoxeter ST14 8AG

Bluebird Care (Cardiff South)

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St Hilary Court, Copthorne Way, Cardiff CF5 6ES

Bluebird Care (Mid Staffordshire)

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Suite 8 Bermar House, Rumer Hill Business Estate, Rumer Hill Road, Cannock WS11 0ET

Bluebird Care (Stoke-on-Trent)

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86 Victoria Road, Fenton, Stoke-on-Trent ST4 2JX

Bluebird Care (Stafford)

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Suite 42, Stafford Business Village, Staffordshire Technology Park, Stafford ST18 0TW

Bluebird Care (Cheshire West & Chester)

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Unit B4 & Unit B5, Stanlaw Abbey Business Centre, Dover Drive, Ellesmere Port CH65 9BF

Bluebird Care (Haringey)

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Unit 30 Millmead Business centre, Millmead Road, London N17 9QU

Bluebird Care (Barking & Dagenham)

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16-30 Wigham House, Wakering Road, Barking IG11 8QN

Bluebird Care (Westminster)

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18 Churton Street, London SW1V 2LL

Bluebird Care (Barnet)

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Groupama House, 17 Station Road, New Barnet, Barnet EN5 1NW

Bluebird Care (Wandsworth)

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212 St Ann's Hill, Wandsworth, London SW18 2RU

Bluebird Care (Medway)

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Hamilton House, 84/86 High Street, Gillingham ME8 7JH

Bluebird Care (Manchester South)

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Pegasus House, Tilson Rd, Roundthorn Industrial Estate, Manchester M23 9GF

Bluebird Care (Winchester & Eastleigh)

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Optimum House, Winnal Valley Road, Winchester SO23 0LD

Bluebird Care (Northampton & Daventry)

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Unit 1A, Royal Oak House, Royal Oak Way North, Daventry NN11 8PQ

Bluebird Care Weymouth & West Dorset

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Office F9, Lynch Lane Offices, Lynch Lane, Weymouth DT4 9DN

Bluebird Care (Rugby & South Leics)

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6 & 7 Manor House, 14 Market Street, Lutterworth LE17 4EH

Bluebird Care (Merton)

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Generator Business Centre, 95 Miles Road, Mitcham, Mitcham CR4 3FH

Bluebird Care (East & West Dunbartonshire)

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2 Hillfoot Court, Bearsden, Glasgow G61 2QR

Bluebird Care (Harrogate)

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7 Alexandra Road, Harrogate HG1 5JS

Bluebird Care (Plymouth & South Hams)

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1st Floor, Valley House, Valley Road, Plymouth PL7 1RF

Bluebird Care (Hammersmith and Fulham)

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Room T201, Threshold House, 65 Shepherd's Bush Green, London W12 8TX

Bluebird Care (Rushcliffe & Melton)

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82 Grantham Road, Radcliffe on Trent, Nottingham NG12 2HY

Bluebird Care (New Forest)

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Unit 16, Lymington Enterprise Centre, Ampress Lane, Ampress Park, Lymington SO41 8LZ

Bluebird Care (Wakefield)

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Churchill House, 29 Mill Hill, Pontefract WF8 4HY

Bluebird Care (Stevenage)

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Office 6, Venture House, Fifth Avenue, Letchworth Garden City SG6 2HW

Bluebird Care (Holywood)

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12 High Street, Holywood BT18 9AZ

Bluebird Care (Bexley)

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Thames Innovation Centre, 2 Veridion Way, Veridion Park, Erith DA18 4AL

Bluebird Care (Cantebury & Thanet)

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161 King Street, Ramsgate CT11 8PN

Bluebird Care (Watford & Three Rivers)

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Langwood House, 63-81 High Street, Rickmansworth WD3 1EQ

Bluebird Care (Bromsgrove and Redditch)

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Basepoint, Bromsgrove Technology Park, Isidore Road, Bromsgrove B60 3ET

Bluebird Care (Brighton and Hove)

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9 Masons Yard, 177 Westbourne Street, Hove BN3 5FB

Bluebird Care (Harrow)

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97 High Street, Wealdstone, Harrow HA3 5DL

Bluebird Care (Ealing)

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155/157 Pitshanger Lane, Ealing, London W5 1QX

Bluebird Care (Sheffield)

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Unit 11 Riverside Court, Don Road, Sheffield S9 2TJ

Bluebird Care (Scarborough & Bridlington)

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Suite 3 Cayley Court, Hopper Hill Road, Eastfield, Scarborough YO11 3YJ

Bluebird Care (Enfield)

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Unit 10, 14 Centre Way, Claverings Business Park, Edmonton, London N9 0AH

Bluebird Care (Coleraine)

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29c New Road West, Coleraine BT52 1AD

Bluebird Care (Kirklees)

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1st Floor Offices, 407 New Hey Road, Salendine Nook, Huddersfield HD3 3XE

Bluebird Care (Bromley)

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49A Chatterton Road, Bromley BR2 9QQ

Bluebird Care (Edinburgh)

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75a Peffer Place, Edinburgh, Edinburgh EH16 4BB

Bluebird Care (Newham)

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145 Balaam Street, Plaistow, London E13 8AF

Bluebird Care (Dunbartonshire)

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111 Abercromby Business Centre, 279 Abercromby Street, Glasgow G40 2DD

Current Recommendations

Review of Bluebird Care (Northumberland South)

My care workers are great, they help me in my daily tasks. Very caring and very professional. Bluebird (Northumberland South) is the best care provider I have had to date. Nothing is too much for them, staff and the management in my opinion are the best around by far. Thank you for my continuing care to help me stay in my own home.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely likely

Submitted by Harry Pudney (Client / Service User) on Wednesday 22 April 2015. Review relates to March 2015.

Review of Bluebird Care (Northumberland South)

Laura works for Bluebird. She has a lovely personality, and is very passionate about the position she has and treats my Dad with great respect. She loves loves what she does, she doesn't just know what to say but knows how she says it which makes a huge difference to my Dad. She has thrown her whole self into Dementia and Alzheimer's. She is learning so much and putting it into practice, and keeping me regularly informed and involved. I haven't met any one so excited and prepared to do anything to try and understand the workings of the cruel disease, hats off to Laura you truly are a STAR.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely likely

Submitted by Anthony B (Son of Client/Service User) on Wednesday 22 April 2015. Review relates to April 2015.

Review of Bluebird Care (Northumberland South)

After 9 months of appalling care with a previous care company, Bluebird Care came into our lives, "what a godsend". They were and still are very accommodating. From the initial contact and visit everything was discussed i.e. my dads needs. My support and in return who Bluebird Care are, what they do, in fact Bluebird Care covers everything from A-Z. I was amazingly impressed and still am today. They offer a truly inspiring wealth of care and more. Whatever you want, whenever you want, you definitely receive. All with love, passion, feeling, true old fashioned homely comforting care. My dad and my family are treated as if we were their family. Most professional in all that they do. They are my back bone in supporting my dad with his torturous illness. Well done Bluebird Care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely likely

Submitted by Anthony B (Son of Client/Service User) on Friday 30 January 2015. Review relates to January 2015.

Review of Bluebird Care (Northumberland South)

My sister says "All the girls are lovely to me. I'm happy with everything."

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Doreen N (Sister of Client/Service User) assisted by Rachel Mewes [Carer] on Wednesday 22 April 2015. Review relates to April 2015.

Review of Bluebird Care (Northumberland South)

Very caring and considerate carers- the ones we have had so far. Reassuring to know they are there when needed.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Excellent

Submitted by Brenda B (Mother of Client/Service User) on Wednesday 8 April 2015.

Review of Bluebird Care (Northumberland South)

They care. They do this properly not in a rush, very friendly and caring always arrive on time. Stay their full time.

Overall Standard: Good

Staff: Satisfactory

Care / Support: Satisfactory

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely likely

Submitted by Eileen H (Client / Service User) on Wednesday 8 April 2015. Review relates to September 2014.

Review of Bluebird Care (Northumberland South)

Since Bluebird Care started to come and visit me on a weekly basis I have had the same care worker, she is always on time and stays her full time. She does all the jobs that is on my care plan. Kathleen is very good and kind, she has a lovely smile when she comes in this makes my day.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Thomas L (Client / Service User) on Friday 27 March 2015. Review relates to March 2015.

Review of Bluebird Care (Wigan)

I want to thank your company for the outstanding level of service you provided for my grandma. I want to say a personal thank you to each of the carer's that visited over the year's your professionalism is remarkable but more so the fact that you 'care' about my grandma goes way beyond a job, and I would recommend Bluebird above any other care agency. Thank you all so much from the Myers/Gibson families.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Wigan)? Extremely likely

Submitted by Craig Gibson (Grandson of Client/Service User) on Sunday 22 March 2015. Review relates to March 2015.

Review of Bluebird Care (Cherwell & North Bucks)

I searched for home carers in the Bicester area in January 2013 and was very fortunate that a Bluebird Care franchise commenced in Bicester in August 2012. My parents (now 99 and 96) requested to be moved out of their home and entered a care home. They lasted 28 days in the care home and wanted to return home to Bicester! I contacted Bluebird Care in Bicester who quickly assessed my parents and within a week, started caring for them in their own home for five hours a day. The transformation in my parents well-being has been astounding. Bluebird Care have delivered on all their claims. Recently, my father needed additional care during the night hours and this needed to be activated within a very short timescale - within 8 hours. Following this, my father was admitted to hospital for two days and Bluebird Care arranged 24 hour care for my mother at very short notice. Bluebird Care arranged everything, with only emails and a phone call from myself, along with the additional payments. Over the last two years, our experience with Bluebird Care has been a very happy and successful one.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Cherwell & North Bucks)? Extremely likely

Submitted by Alan E (Son of Client/Service User) on Wednesday 18 March 2015. Review relates to March 2015.

Review of Bluebird Care (Northumberland South)

Bluebird Care was asked for help when Fred lost his carer. They do Fri-Sun for breakfast and lunch. There has been a couple of occasions when needed extra calls to my Uncle and this has not been a problem. To them my Uncle is satisfied with the care provided by the girls that visit him.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Sandra B (Niece of Client/Service User) on Thursday 12 March 2015.

Review of Bluebird Care (Mid Essex)

I asked my father's doctor for a recommended care agency. Only a few weeks earlier Dr Aberbard had seen Karen from Bluebird and hence the phone call and Karen visiting my father and myself that afternoon. As he had an infection and was becoming more confused and loosing weight, I suggested starting with one visit per day because he was adament that he was ok. Thank you for being there as on the third day he had fallen and so Ambulance and a stay in hospital happened. He then passed away aged 99 1/4 but still keeping his independence.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Liz B (Daughter of Client/Service User) on Friday 27 February 2015.

Review of Bluebird Care Petersfield

Bluebird have been amazing for both my mum and me. They have sorted out different care packages as required in minimal time with minimal effort from carers going in several times a day to the current live in carer. Fantastic service, fantastic people.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care Petersfield? Extremely likely

Submitted by Tom Boon (Son of Client/Service User) on Thursday 26 February 2015. Review relates to February 2015.

Review of Bluebird Care Petersfield

The Bluebird staff are very sensible and caring, and most reliable.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care Petersfield? Extremely likely

Submitted by Dorothy B (Daughter of Client/Service User) on Thursday 26 February 2015.

Review of Bluebird Care (Stratford and Warwick)

We have used Bluebird services for approximately two years. The initial interview by the manager was excellent to clarify our needs and their services. The flexibility of their service, during a period of our changing needs has been ideal.

Staff: Good

Care / Support: Good

Management: Excellent

Value for Money: Good

Submitted by Joan G (Client / Service User) on Thursday 26 February 2015.

Review of Bluebird Care (Stratford and Warwick)

At 90 years old my mother had a fall and although nothing was broken she was in hospital for 4 days with a plaster on her ankle which meant she was restricted on looking after herself. Bluebird Care were situated in the same office block that I worked in so I approached them to see if they could provide some help. This was 4 years ago and they have been calling on my mum to do breakfast and once a week to help her with a bath. Bluebird staff have been fantastic but unfortunately my mum had another fall and social services have set up a call 4 call a day package, unfortunately my mother is not in a position to afford private care 4 times a day otherwise we would have preferred to stay with Bluebird.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Katrina B (Daughter of Client/Service User) on Wednesday 25 February 2015.

Review of Bluebird Care (Northumberland South)

I chose Bluebird Care following inadequate care from a previous provider. They offer a care package which met my expectations. The client has quite severe Alzheimer's but the carers handle her with a great deal of understanding, even on her worst days. I have confidence to leave my mother in their care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely likely

Submitted by Patricia Bradley (Daughter of Client/Service User) on Tuesday 24 February 2015. Review relates to February 2015.

Review of Bluebird Care Petersfield

First class carers without exception. Organisation occasionally has hiccups but this is understandable. I require 3 'C's - viz Communication Care Continuity

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Bluebird Care Petersfield? Extremely likely

Submitted by David Ramsay (Client / Service User) on Monday 23 February 2015.

Review of Bluebird Care Petersfield

I have been with Bluebird Care since December last year, having transferred from an unsatisfactory agency. I am happy with every aspect of my care. It started with a detailed and perceptive interview at my home when my needs were fully discussed. All the carers who come here are clearly very well trained, competent, kind and friendly, also adaptable according to how well I feel on a particular day. As I have no family near me in the UK it gives my daughter in Australia much comfort to know I have this and they are a social asset too, we have good conversation.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care Petersfield? Extremely likely

Submitted by Monica D (Client / Service User) on Monday 23 February 2015. Review relates to February 2015.

Review of Bluebird Care Petersfield

Carers are normally very good and punctual. Any concerns have been dealt with promptly. Staff are happy to help with anything on the work plan. Staff are always aware and consider my feelings and treat me with respect and dignity. The cost of this service is fairly expensive but generally worth the money.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Satisfactory

Treated with Dignity: Excellent

Value for Money: Satisfactory

How likely would you be to recommend Bluebird Care Petersfield? Extremely likely

Submitted by Marc Richards (Client / Service User) on Monday 23 February 2015. Review relates to February 2015.

Review of Bluebird Care (Northumberland South)

Will Recommend to contacts.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely likely

Submitted by Thornton Patterson (Client / Service User) on Friday 20 February 2015. Review relates to January 2015.

Review of Bluebird Care (Sevenoaks)

My mother is very happy with the care from Bluebird.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by David A (Son of Client/Service User) on Monday 16 February 2015.

Review of Bluebird Care (Tonbridge & Tunbridge Wells)

Makes your time easier. I'm wheelchair based, that makes me depend more on the carrier - you don't know the things that we take for granted, bathing, showering, dressing after all. Id like to recommend Blue Bird that's all I can say!

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by H.Z G (Client / Service User) on Friday 13 February 2015.

Review of Bluebird Care (Northumberland South)

Very pleased with service.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Northumberland South)? Likely

Submitted by David A (Client / Service User) on Thursday 12 February 2015.

Review of Bluebird Care Petersfield

Carers from Bluebird Care have been helping to support my self by providing take a break time on a regular basis since September 2014. The initial meeting with a manager was very professional. It was an assessment in our home and our needs were discussed very sympathetically. All the carers who have been have been on time, friendly and helpful. Medication has been given properly and we have confidence in the team. Communication is prompt and accurate. Feedback from visits is clear and helpful. I have already recommended Bluebird to others. My husband has slowly become accepting of support from other than myself which has been very positive as Parkinsons can become more demanding.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Susan R (Wife of Client/Service User) on Wednesday 11 February 2015.

Review of Bluebird Care (Gravesham & Dartford)

My regular care looks after me superbly.She is kind,gentle, friendly and efficient. Other carer's I have had have been good and therefore I would be willing to represent the agency.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Satisfactory

Submitted by Kate M (Client / Service User) on Tuesday 10 February 2015.

Review of Bluebird Care (Tonbridge & Tunbridge Wells)

My experience has been very good. My husbands condition has fluctuated substantially and also I have become ill on two occasions in the last year. As my husband is disabled and a long term cancer suffered his needs vary and can become urgent. He is disabled by losing the use of one hand therefore when able I am his main carer. We have been in urgent need of a total change in services which has been provided efficiently and with kindness.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Bluebird Care (Tonbridge & Tunbridge Wells)? Extremely likely

Submitted by Rita C (Wife of Client/Service User) on Monday 9 February 2015.

Review of Bluebird Care (Northumberland South)

I am extremely pleased with the superb staff and exceptional levels of genuine care provided for my Father, we couldn't be happier. I would be very pleased to recommend Bluebird care to anyone looking for peace of mind and top class service.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely likely

Submitted by Richard Allen (Son of Client/Service User) on Saturday 7 February 2015. Review relates to February 2015.

Review of Bluebird Care (Gravesham & Dartford)

Carers are excellent, I am overwhelmed by the help received for her husband.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by P Chenery (No Connection Provided) on Thursday 5 February 2015.

Review of Bluebird Care (Northumberland South)

Bluebird care when needed them help with our issues. They were there very quickly as we were struggling (shops) etc etc as we were shutting ourselves out from the world and Bluebird Care sorted us out. Hope maybe one day we need them can come again we will get Bluebird to help. They were understanding, management good. Support, treated like (lady-gentleman) like gently. Good staff, no problem. thank you once again for your help. Value for money could drop. May afford 2 hours but no problem.

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Satisfactory

Submitted by V T (Client / Service User) on Thursday 5 February 2015. Review relates to January 2015.

Review of Bluebird Care (Gravesham & Dartford)

We find Bluebird Care very helpful. The staff are friendly and Dad enjoys their visit.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Colin T (Son of Client/Service User) on Saturday 3 January 2015.

Review of Bluebird Care (Sunderland)

Have only kown Lindsey for two month. I have found her very good. She ahs a good memory and we both get on very well together. I am delighted that she is trying to give up smoking!

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Nora Gleghorn (Client / Service User) on Saturday 31 January 2015.

Review of Bluebird Care (Tonbridge & Tunbridge Wells)

All very good. A few hiccups but unavoidable through sickness to carers. Louise is extremely good and very understanding.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Satisfactory

How likely would you be to recommend Bluebird Care (Tonbridge & Tunbridge Wells)? Extremely likely

Submitted by Stanley F (Client / Service User) assisted by Jean Fermor [Wife] on Saturday 31 January 2015.

Review of Bluebird Care (Solihull)

We have always been completely satisfied that mother is receiving excellent care. We have never had any reason to complain about anything.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Martin S (Son of Client/Service User) on Thursday 29 January 2015.

Review of Bluebird Care (Northumberland South)

I have found Bluebird to be very good and caring for quite a few months now.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Good

Management: Excellent

Treated with Dignity: Good

Value for Money: Good

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely likely

Submitted by Martin Bewick (Client / Service User) on Thursday 29 January 2015. Review relates to January 2015.

Review of Bluebird Care (Northumberland South)

Initial call dealt with in a friendly and efficient manner. Follow up visit soon followed and our requirements noted in detail. Nothing mentioned was a problems. Dates finalised and live in carer introduced to us prior to my departure. My husband (and dog) found her very pleasant, very willing and non-intrusive. The stay was entirely satisfactory for all of us.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely likely

Submitted by Suzanne Brooks (Wife of Client/Service User) on Wednesday 28 January 2015. Review relates to November 2014.

Review of Bluebird Care (Gravesham & Dartford)

I received excellent care from Bluebird.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Margaret H (Client / Service User) on Monday 26 January 2015.

Review of Bluebird Care (Gravesham & Dartford)

My carers are all pleasant and do all tasks I ask them. I receive continuity of care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Roger D (Client / Service User) on Thursday 15 January 2015.

Review of Bluebird Care (Gravesham & Dartford)

Bluebird Support us very well. It's great to have reliable service that helps us all to have a certain amount of independence and freedom. Well done and thanks to them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Karen C (Daughter-in-law of of Client/Service User) on Thursday 15 January 2015.

Review of Bluebird Care (Gravesham & Dartford)

When I was unwell I had live in care. I received a very high standard of care. I am currently having carers on a daily basis who are excellent, nothing is too much trouble for them. I receive an excellent service from Bluebird Care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Joan James (Client / Service User) on Wednesday 14 January 2015.

Review of Bluebird Care (Gravesham & Dartford)

I am very happy with my carers. I enjoy their company very much. Having my carers helps me to stay in my own home.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Joan James (Client / Service User) on Wednesday 10 December 2014. Review relates to November 2014.

Review of Bluebird Care (Gravesham & Dartford)

Very kind and professional care staff. Well run office.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Sarah Y (Daughter of Client/Service User) on Tuesday 13 January 2015.

Review of Bluebird Care (Gravesham & Dartford)

Very happy with the level of service.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Nigel B (Client / Service User) on Monday 12 January 2015. Review relates to January 2015.

Review of Bluebird Care (Gravesham & Dartford)

Bluebird Care is mum's fourth care agency and I am delighted to say the best so far. The high quality provision and care, along with a mission establish relationships with mum and our family in fantastic. I would recommend Bluebird Care without reservation.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Ann O'Connor (Daughter of Client/Service User) on Monday 12 January 2015. Review relates to January 2015.

Review of Bluebird Care (Gravesham & Dartford)

I am very happy with the service they provide.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Satisfactory

Submitted by Joyce Day (Client / Service User) on Monday 12 January 2015. Review relates to January 2015.

Review of Bluebird Care (Cherwell & North Bucks)

Bluebird Care came into our lives when my Husband was seriously ill. My Husbands last wish was to stay at home, Bluebird made it possible for him to do that. I cannot praise them enough, their dedication was an inspiration, not only looking after my Husband but kept an eye on me as well. Things were difficult at the end, but the Carers treated my Husband with dignity respect and sensitivity, I will always be grateful to them. I would not hesitate to recommend Bluebird Care to anyone. They are a First Class Care Agency.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Cherwell & North Bucks)? Extremely likely

Submitted by Jan Phipps (Widow / Widower) on Sunday 11 January 2015. Review relates to July 2014.

Review of Bluebird Care (Maidstone)

I am very pleased with the care and duties that Bluebird Care provide my parents, in fact in 2015 I am going to increase the service. I would recommend this company without hesitation. The lady that attends my parents is so caring and kind she feels like a friend. This service has given me my life back.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Ann D (Daughter of Client/Service User) on Tuesday 6 January 2015. Review relates to December 2014.

Review of Bluebird Care (Gravesham & Dartford)

Very pleased with the care I receive.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Satisfactory

Treated with Dignity: Good

Value for Money: Satisfactory

Submitted by Ellen W (Client / Service User) on Friday 19 December 2014.

Review of Bluebird Care (Gravesham & Dartford)

Carers are excellent. Nothing is too much trouble for my carers. Very satisfactory with my services.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Valerie T (Client / Service User) on Monday 5 January 2015. Review relates to December 2014.

Review of Bluebird Care (Gravesham & Dartford)

My carers are brilliant and easy to get along with. Everything I ask for is never to much trouble. My service helps me to be able to stay in my own home.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Valerie White (Client / Service User) on Monday 5 January 2015. Review relates to December 2014.

Review of Bluebird Care (Gravesham & Dartford)

I am very pleased with the care I receive and it is nice to have the same carer each time.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Phyllis N (Client / Service User) on Monday 15 December 2014. Review relates to December 2014.

Review of Bluebird Care (Gravesham & Dartford)

We are very pleased with the care Sidney is having. Frank and Lesley both make us laugh. They are always quick and efficient and a pleasure to have around. They are very kind to Sidney and manage to persuade him to do things that I am unable to do.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Patricia Bassant (Client / Service User) on Monday 15 December 2014. Review relates to December 2014.

Review of Bluebird Care (Gravesham & Dartford)

All very satisfactory.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Patricia H (Client / Service User) on Monday 15 December 2014. Review relates to December 2014.

Review of Bluebird Care (Gravesham & Dartford)

I am completely satisfied with the way my carers look after me and that nothing is too much trouble for my carers.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Stanley G (Client / Service User) on Thursday 11 December 2014.

Review of Bluebird Care (Gravesham & Dartford)

Having been a client for two years I have found the care provided excellent. The carers have been well trained and are professional in their approach and very friendly. The carers keep excellent timing, if they are running late the office telephone to reassure the client that someone will come. There is always someone in the office who can be approached should any calls be altered. The accounts are accurate and regular. All in all I would recommend the company to anyone who requires home care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Margaret A Hart (Client / Service User) on Wednesday 10 December 2014.

Review of Bluebird Care (Maidstone)

The care and help I have received over the past year has been excellent. I have a regular carer but on the odd occasion she has been unable to come, the same replacement carer has been provided. They are both kind, considerate and efficient. The staff at the agency when phoned are always helpful. I have no hesitation in recommending Bluebird to anyone who needs this valuable extra help.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Good

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Gillian Molly T (Client / Service User) on Wednesday 10 December 2014.

Review of Bluebird Care (Derbyshire Dales & Amber Valley)

I would recommend Bluebird in Belper to anyone. They have surpassed my expectations of a care agency and have always gone out of their way to accommodate any problems and difficulties that have arisen. They have transformed my mother's life and enabled her to stay in her own house much longer than anticipated. I am forever grateful to them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Sheena S (Daughter of Client/Service User) on Friday 5 December 2014. Review relates to November 2014.

Review of Bluebird Care (Solihull)

Very pleased with the service, it gives both myself and my mother peace of mind to know that someone will be coming in everyday. The staff are particularly pleasant and generally have time for a chat which she enjoys as she is housebound and otherwise can feel a little lonely.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Ann C (Daughter of Client/Service User) on Thursday 4 December 2014.

Review of Bluebird Care (Birmingham West)

A very Satisfied Customer
I have been with Bluebird Care for some time now and have found this Company to be excellent in every area. Due to my serious disability, I needed two Carers. morning lunch and tea. Asim said I will give you five Carers to start with, so that you will always have three in hand for emergencies. I still have those five Carers and they have been wonderful! My Carers; Michelle, Christina, Elaine, Kiran and Tanzila, are all always cheerful,kind and considerate, with a very good sense of humour and professionalism. This has given me an enormous relief and confidence for my future with Bluebird Care. It is so vital to have a good connection with the office staff of any Agency and here again Bluebird Care provide this and more! Nothing is too small or too big that cannot be sorted out almost immediately by the kind and courteous staff. It is also very comforting for me to have the 24/7 emergency system always available!. To anybody reading this who is looking for the best Agency in the Birmingham, come and join us! Best Wishes, A very Satisfied Customer.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Birmingham West)? Extremely likely

Submitted by Jane Doe (Client / Service User) on Wednesday 3 December 2014. Review relates to November 2014.

Review of Bluebird Care (Derbyshire Dales & Amber Valley)

At 89 years old I live alone and have always been independent. A series of illnesses in the last 18 months has reduced my mobility and limited the use of my right arm, so I obviously need help if I want to stay in my home. On the advice of friends I called in Bluebird Care. I was worried about losing my independence but it has proved the opposite, the carers are friendly, kind and helpful and very competent. I am helped to do as much as possible for myself with help if necessary, so that I am able to rebuild my confidence and am improving very much. I would be happy to recommend Bluebird Care to anyone in need of help.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Joan D (Client / Service User) on Wednesday 3 December 2014.

Review of Bluebird Care (Derbyshire Dales & Amber Valley)

Bluebird care have been looking after Dad for nearly a year now and are providing him with first class personal care. All the care staff are friendly and helpful, nothing is too much trouble. We are provided with a visit schedule in advance each week and care staff adhere to the schedule. The companies proprietors take a personal interest in Dad and visit often to see how he is doing. "Bluebird" are not the only company Dad has used but they are the best by far.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Elaine Gerrard (Daughter of Client/Service User) on Wednesday 3 December 2014.

Review of Bluebird Care (Derbyshire Dales & Amber Valley)

Valuable service for maintaining
We started using the Bluebird service for my mother in February 2014 when I was unable to obtain respite accommodation for her in a care home during my absence from UK on two fairly lengthy trips to family overseas. My mother was anxious to remain at home if possible, but I did not want to leave her unattended. Another resident in my mother's apartment block was already using the Bluebirds and recommended them. The Bluebird manager came to visit us and gave us all the preliminary information we needed, assessed my mother's needs, listened to our requirements, and answered our questions. We trialed the service for several weeks before I went overseas, and the system worked very well, and my mother seemed comfortable with the arrangements. I have always felt confident that I can contact one of the managers and receive prompt action, even out of hours, which is important to me as I live at a distance from my mother. They even printed out emails I sent them for my mum, and delivered them within a few hours. This helped her to feel I was still close at hand and kept her updated as to our news. I like the fact that we can programme visits as short as 15 mins, which is often enough just to check my mum is ok, or to take her to an appointment. Since returning, we have retained three visits a week from the Bluebirds, varying from short visits to take her to and from the hairdressers, to helping her shower and dress, and going out for a drive into the countryside and stopping for a coffee or some shopping. She particularly enjoys the latter trip and looks forward to it each week now that she is housebound most of the rest of the time. I feel I can rely on Bluebirds to turn up when they say they will, and be flexible when plans have to change (often at late notice). Their care workers are cheerful, friendly people, who have a genuine caring nature and my mother enjoys their company, and feels they treat her and her home with respect. I feel I can rely on Bluebirds to deal with our changing needs for my mother, which will inevitably increase as time goes by, giving me peace of mind that I can ask them to help in any way, at any time, and know they will do whatever they can.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Good

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Bluebird Care (Derbyshire Dales & Amber Valley)? Extremely likely

Submitted by Diane G (Daughter of Client/Service User) on Wednesday 26 November 2014. Review relates to November 2014.

Review of Bluebird Care (Stratford and Warwick)

We used the services of Bluebird for six weeks while my husband, who is normally my carer, was recovering from an operation. I was assisted with showering, washing, dressing etc. mornings and evenings. Although there were several carers over this period, they maintained a consistent high standard. They were punctual, willing to undertake additional tasks if time allowed and were efficient. They allowed me maximum independence and were always cheerful, encouraging and willing to engage in conversation. Nothing was too much trouble.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Ann F (Client / Service User) on Wednesday 26 November 2014.

Review of Bluebird Care (Tonbridge & Tunbridge Wells)

Go ahead - good company, reliable.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Gwendoline G (Client / Service User) on Tuesday 25 November 2014.

Review of Bluebird Care (Derbyshire Dales & Amber Valley)

Great support
Bluebird care are doing a great job providing help and companionship for my Mum. Strongly recommended. They did a comprehensive review of needs and specific requirements and have followed this through with periodic review. All carers are helpful and considerate and my mother enjoys their company.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Bluebird Care (Derbyshire Dales & Amber Valley)? Extremely likely

Submitted by Adrian Daley (Son of Client/Service User) on Tuesday 25 November 2014. Review relates to October 2014.

Review of Bluebird Care (Derbyshire Dales & Amber Valley)

Peace of mind
Bluebird provide daily professional and friendly care to my parents. My mother who has alzheimers disease looks forward to their visits and I have been surprised how much she has improved since care started. Communication with management has been very good and any concerns have been dealt with immediately. The carers take a genuine interest in the well being of my parents and report any changes they notice. As a family we are very grateful for Bluebird care and have peace of mind that they are well cared for when we can not be there.

Overall Standard: Good

Staff: Excellent

Care / Support: Good

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Bluebird Care (Derbyshire Dales & Amber Valley)? Extremely likely

Submitted by Linda W (Daughter of Client/Service User) on Sunday 23 November 2014. Review relates to October 2014.

Review of Bluebird Care (Derbyshire Dales & Amber Valley)

Very attentive and thorough in their approach to the clients. Kind and supportive staff and carers.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by M T (Power of Attorney/Solicitor of Resident/Service User) on Wednesday 12 November 2014. Review relates to October 2014.

Review of Bluebird Care (Solihull)

I have found Bluebird Care to be of a very high standard. Always punctual and I am kept well informed of any changes. Out of all the care agencies I phoned Bluebird were the only ones who could supply an 8am call for personal care and keep their word. They treat my home and me with utter respect which I think is very valuable. I would recommend this agency to others with confidence.

Overall Standard: Good

Staff: Excellent

Care / Support: Good

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Annette Whitehouse (Client / Service User) on Thursday 6 November 2014. Review relates to October 2014.

Review of Bluebird Care (Maidstone)

Very satisfied with my carer, she always has time to sit and have a chat with me and help me to do my crossword.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Phillip P (Client / Service User) on Tuesday 4 November 2014.

Review of Bluebird Care (Maidstone)

Excellent care staff, very willing to do any task.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Teresa I (Client / Service User) on Tuesday 4 November 2014.

Review of Bluebird Care (Maidstone)

I would recommend Bluebird Care to all of my friends. The carer supports me to keep my home clean and tidy as I cannot do this myself.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Peter K (Client / Service User) on Wednesday 29 October 2014. Review relates to October 2014.

Review of Bluebird Care (Maidstone)

We have found Bluebird Care of a good quality. They are reliable, approachable and flexible when required.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by R Taylor (Son of Client/Service User) on Wednesday 29 October 2014. Review relates to October 2014.

Review of Bluebird Care (Tonbridge & Tunbridge Wells)

Samantha arrives on designated times, is always courteous, has a sense of humour and always gives satisfactory care. I would recommend Samantha highly for caring for my husband.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Mary B (Wife of Client/Service User) on Thursday 23 October 2014.

Review of Bluebird Care (Tonbridge & Tunbridge Wells)

The carers are well mannered and easy going. Expert at what they do. I am very pleased with all aspects as to what the company do.

Submitted by Roy W (Husband of Client/Service User) on Friday 10 October 2014.

Review of Bluebird Care (Maidstone)

Myself and my wife have Bluebird Care carers, we are very happy and all of the carers are very friendly and helpful.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by William B (Client / Service User) on Thursday 9 October 2014.

Review of Bluebird Care (Tonbridge & Tunbridge Wells)

The service provided is quite satisfactory.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Michael Fleming (Client / Service User) on Thursday 9 October 2014.

Review of Bluebird Care (Maidstone)

The carers are a pleasure to have in my home. I was very reluctant to have carers but it was the best thing my have family have ever done.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Elsie Bassett (Client / Service User) on Thursday 9 October 2014.

Review of Bluebird Care (Maidstone)

The carers are all very friendly and helpful, always on time, all in all I am very satisfied.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Monica Wood (Client / Service User) on Thursday 9 October 2014.

Review of Bluebird Care (Tonbridge & Tunbridge Wells)

Care has always been good and information is passed on.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Sandra N (Daughter of Client/Service User) on Thursday 9 October 2014.

Review of Bluebird Care (Tonbridge & Tunbridge Wells)

All of the carers are lovely, it is so nice to have a chat with someone everyday when you live on your own.

Submitted by Jean Moore (Client / Service User) on Thursday 9 October 2014.

Review of Bluebird Care (Maidstone)

I would recommend Bluebird Care, the carers are very professional while being friendly and interested. Always on time and greet my husband appropriately and are friendly.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by M Denny (Wife of Client/Service User) on Thursday 9 October 2014.

Review of Bluebird Care (Gravesham & Dartford)

I receive a good standard of live in care. Carers polite, friendly and provide dignity at all times.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by John B (Client / Service User) on Tuesday 7 October 2014. Review relates to September 2014.

Review of Bluebird Care (Gravesham & Dartford)

I enjoy the company of my carers and receive excellent continuity of care, nothing is too much trouble for my carers. Office staff are very good and always happy to help.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Rita L (Client / Service User) on Tuesday 7 October 2014. Review relates to September 2014.

Review of Bluebird Care (Gravesham & Dartford)

Overall very happy with carers, am always pleased to see them as they treat me with respect and dignity, good continuity of care. Confidentiality is very good.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Richard B (Client / Service User) on Tuesday 7 October 2014. Review relates to September 2014.

Review of Bluebird Care (Gravesham & Dartford)

Staff answer the phone very quickly, concerns are addressed immediately. My care is excellent that I receive. Excellent standards all round - carers, managers and office.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Margaret H (Client / Service User) on Tuesday 7 October 2014. Review relates to September 2014.

Review of Bluebird Care (Gravesham & Dartford)

I am very happy with the services I receive, I only see my carers most days, I look forward to seeing them as they brighten my day and make me laugh. I couldn't be without the support of my carers.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Mary G (Client / Service User) on Monday 6 October 2014. Review relates to September 2014.

Review of Bluebird Care (Croydon)

The staff are very very professional in their care of my wife. Nothing seems to bother them. They were a credit to their company. Overall an excellent company.

Overall Standard: Excellent

Staff: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by William F (Husband of Client/Service User) on Friday 22 August 2014.

Review of Bluebird Care (Greenwich)

I would like to thank all the members of Bluebird care Greenwich who looked after my mother, over the last eight months. They were truly caring and attentive. This enabled her to remain in the comfort and security of her own home, and retain a bit of independence. As she frequently remarked they have been so kind.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by B (Daughter of Client/Service User) on Wednesday 20 August 2014.

Review of Bluebird Care (Stratford and Warwick)

Think I have been using Bluebird to care for my mother for about 3 years until she went into a nursing home. The carers were all lovely, especially the 'caring' aspect. Very reliable and if any doubt with mothers help they would report it to the office who contacted me. I would request they extend their hours to cover early mornings and late evenings so that I hadn't had to use a much less efficient agency.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Jane Robbins (Daughter of Client/Service User) on Monday 7 July 2014.

Review of Bluebird Care (Leeds North)

My grandma, passed away at home in Horsforth in December. She was a lovely lady, and wanted to be at home so much, when we found out she didn't have long to live. The Bluebird Care team were amazing, every single person on the team showed our mum such tenderness, consideration and respect. In all mum had to go through in the last few days, she kept her dignity and without your team we couldn't have given her what she wanted. So a really big thank you from all her children, to you all. We shall never forget what you did for our lovely mum and I know she would have appreciated everything you did for her too. With kindest regards and thanks always

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by John Ranby (Granddaughter of Client/Service User) on Friday 6 June 2014.

Review of Bluebird Care (Richmond & Twickenham)

At all levels the staff have been friendly and helpful. My carer has done an excellent job and taken care in her work. She has gone out of her way to do a good job.

Overall Standard: Excellent

Staff: Excellent

Management: Excellent

Submitted by Angela P (Client / Service User) on Wednesday 21 May 2014.

Review of Bluebird Care (Havering)

Post operation care for six weeks. one hour morning personal care. A caring team of three on various days and able to deal with most situations.

Staff: Good

Value for Money: Satisfactory

Submitted by Doris C (Client / Service User) on Tuesday 20 May 2014.

Review of Bluebird Care (Havering)

They are very caring and polite, and help as much as possible. This is the first time I've needed help and could not ask for better service.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Joyce H (Client / Service User) on Monday 19 May 2014.

Review of Bluebird Care (Stratford and Warwick)

We could not recommend Blue Bird highly enough. We were lucky to be given a recommend ourselves, when our parents first became ill. Blue Bird are amazing; caring, kind, thorough - everything we needed for peace of mind. But in addition, they were so flexible and helpful. As Mum and Dad's needs changed Blue Bird went with that flow. This made life so much easier for us. We can't thank them enough!

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Joanna McCullough (Daughter of Client/Service User) on Monday 31 March 2014.

Review of Bluebird Care (Stratford and Warwick)

All staff visiting me after my return from hospital were very friendly and helpful. The agency is well organised and the staff well trained, being directly employed by the company. After a very unfortunate experience with another company 2 years ago, I can only say that the Bluebird ladies were delightful and I can heartily recommend them.

Staff: Good

Care / Support: Good

Management: Good

Value for Money: Good

Submitted by Meryl Peters (Client / Service User) on Monday 3 March 2014.

Review of Bluebird Care (Calderdale)

I just want to say thank you to you and all the Bluebird team (especially Jayne) for the help you have given Mum. She passed away peacefully last night. Please let Jayne know how much Mum enjoyed their chats. All the best.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by John Ranby (Client / Service User) on Friday 14 February 2014.

Review of Bluebird Care (Stratford and Warwick)

After the death of my mother my father's Alzheimer's became increasingly evident and we needed some support in order to allow ourselves trips away without the anxiety of leaving my Dad on his own. We approached Bluebird in Warwick and with their help established a twice weekly package of visits. After a fall and hospital stay this was increased to a daily visit and then eventually a full package of 4 calls a day. The management of the Warwick office handled all our initial enquiries and subsequent requests in a very calm and business like manner that inspired our confidence in the organisation. The carers who visited my Dad were reliable and professional in all they did leaving a detailed record of each visit for us to see and contacting us immediately any concerns arose. They were sensitive to Dad's needs and considerate in their dealings with him. When issues arose the office were always very helpful in finding solutions and tried very hard to provide the full service that was eventually needed. We have every reason to thank Bluebird (Stratford and Warwick) for their hard work and professionalism in helping to maintain and support Dad in his own home and are very pleased to recommend them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Peter Clarke (Son of Client/Service User) on Thursday 23 January 2014.

Review of Bluebird Care (Stratford and Warwick)

All the carers I had contact with were very professional, always smartly turned out and very sympathetic with my fathers needs. If they had any concerns I was contacted immediately, on the few occasions we had to change the 'call rate' it was handled with efficiency and speed. It was a delight to have contact with such a wonderful group of ladies.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Grenville Moore (Son of Client/Service User) on Friday 10 January 2014.

Review of Bluebird Care (Windsor & Maidenhead)

The whole experience from first contact, assessment of my mother (attention to detail), first visit and on going care was brilliant and made the transition from Mum coming out of hospital after a 10 week stay so much easier for all - thank you!

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Margaret P (Client / Service User) on Thursday 2 January 2014.

Review of Bluebird Care (Norwich & North Norfolk)

I am satisfied with the care I am given, and my carers are very helpful.

Staff: Good

Care / Support: Good

Management: Good

Value for Money: Good

Submitted by Monica B (Client / Service User) on Monday 7 October 2013.

Review of Bluebird Care (Ashford and Swale)

The girls are on time. They give excellent care. Very compassionate. They go above and beyond their care.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Jeanette Annett (Mother of Client/Service User) on Monday 9 September 2013.

Review of Bluebird Care (Hertfordshire)

Just had to write and thank you so much for all the time and effort you have spent on me this week. Coming out to review and set up the contract while Amanda and Paul are away in Canada. I have only known you for a little time but already I feel you are a friend not a care manager. It is so nice to know I have someone to turn to my kindest regards to you, Shirley Friend.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Submitted by Shirley F (Client / Service User) on Friday 19 July 2013.

Review of Bluebird Care (Hertfordshire)

It is so lovely to meet the carers. Everyone was so kind & reassuring & spent time with my dad to make him feel comfortable. It is a difficult decision to choose the right agency. I am feeling very measured and confident about Bluebird care East Herts & it's been a big relief to know that help is at hand.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Carolyn G (Client / Service User) on Wednesday 17 July 2013.

Review of Bluebird Care (Hertfordshire)

Bluebird care East Herts is providing quality care. There are 3 double up calls every day & Bluebird care is managing it very well. A massive thanks to everyone in the team. My wife is bed bound for years and the team is helping us very well.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Stan C (Husband of Client/Service User) on Wednesday 10 July 2013.

Review of Bluebird Care (Ashford and Swale)

The staff are excellent with the care, concern and patience with the service users, but also with us the family carers. Can not rate the value for money as care is funded by NHS.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Submitted by John D (Son-in-law of of Client/Service User) on Monday 24 June 2013.

Review of Bluebird Care (Sunderland)

Getting Pauline from Bluebird to come and look after my mum has been fantastic. She has become a friend not just a carer and my mum and dad who are 87 years old both love her. It gives me peace of mind to know that someone who is not only good at their job but also trustworthy is going into my parents home. Bluebird have done their utmost to ensure that Mum has carers at the time of day she has asked for, she has dementia, so routine is very important.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Nicola W (Daughter of Client/Service User) on Thursday 6 June 2013.

Review of Bluebird Care (Sunderland)

They provide a constant standard of care and reliability with a high standard of staff. All staff are very helpful and have never let us down. My mother also likes the fact that she sees the same people week by week. They try to match the clients interests with the right carer (intellect wise), this is a great help. Also you can cancel the carer and they do not charge.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Jane B (Daughter of Client/Service User) on Tuesday 4 June 2013.

Review of Bluebird Care (Hounslow)

Was fed up with Council run agents who treat you like dirt. This agency has got the time to be with you and are very kind - I got the leaflet through the door and thought this is the one for me!

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Rita F (Client / Service User) on Wednesday 1 May 2013.

Awards / Recognitions

February 2015

December 2014

August 2014

June 2014

March 2014

October 2013

March 2013

November 2012

October 2012

May 2012

March 2012

Best of Health Awards

Recipient: Bluebird Care (Sunderland)
Date: Thursday 15 Mar 2012
more details

October 2010

May 2010

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