Home Care Agencies / Nursing Agencies Owned by Carewatch Central Support in Wrexham

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8.2 Group Member Average
Recommendation Score
(from the 10 of 1 Member Records
with a Recommendation Score)

Enjoying a good quality of life and being independent is important to all of us. Carewatch Care Services provide homecare services to enable our customers to retain their independence, dignity, choice and control over the decisions that affect their lives.

With Homecare teams across the UK, we are never far away and we're here to help you, or a loved one get the best out of life.

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Carewatch (Always There Wrexham)

Office G, Redwither Business Centre, Wrexham LL13 9XR

 

Carewatch (Always There Wrexham) provide homecare services and domestic help to the local community. We help our customers stay at home, supporting their independence, choice and dignity.… more

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Current Recommendations

Review of Carewatch (Wyvern)

Carewatch has been brilliant throughout the time we have used them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Martin H (Partner of Client/Service User) on Tuesday 7 October 2014. Review relates to September 2014.

Review of Carewatch (Wyvern)

Over the three years of care from the Carewatch staff we were generally very happy with the care and consideration which my mother received. As we we were in every day and dovetailing with the staff we saw at first hand how efficient and kindly the staff were with my mother. With a few exceptions the times and care were executed extremely well and we would recommend Carewatch Wyvern in Taunton to others in out circumstances.

Overall Standard: Good

Staff: Excellent

Care / Support: Good

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Louise W (Daughter of Client/Service User) on Thursday 21 August 2014.

Review of Carewatch (Kensington and Chelsea)

Happy with the service.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Shirin Rawji (Client) on Tuesday 8 July 2014.

Review of Carewatch (Wyvern)

My mother has been receiving care from Carewatch for around ten months; she has had half hour visits from carers every morning and evening. There have been many different carers as well as some regulars, mum responds to them differently as it takes happy and loving carers to illicit a positive reaction, mum suffers from Demetria and cannot remember names or descriptions, she can respond as soon as she sees a carer she likes and she loves those that joke with her and humour her. Carewatch have nearly always been reliable and always responsive to any requests I have made. The carers all seem well trained and professional. I would recommend Carewatch to friends.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Mark R (Son of client) on Thursday 1 May 2014.

Review of Carewatch (Mendip)

Carewatch are very professional and efficient. The carers are excellent timekeepers and always inform me if they are held up. The are very friendly and have a very good rapport with my wife. They have a good chat and laugh. They work to the care plan. They always report on any soreness etc so that the necessary action can be taken. On occasion do more than they should and even make sure that I am okay as well. They always ensure that the care area is clean and tidy. An excellent company.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Arthur W (Husband of client) on Friday 21 February 2014.

Review of Carewatch (North West Wiltshire)

I have always been very satisfied with the service I have had from Carewatch, which was a blessing after the poor I received from my previous provider. All my carers have always been on time, they always stay for the whole time allotted. They are always friendly but professional. I have no hesitation in recommending them.

Submitted by Joan Parfitt (Client) on Tuesday 18 February 2014.

Review of Carewatch (Bath & N E Somerset)

My elderly parents have seen clients of Carewatch for about 5 yeas. The carers work extremely hard, are always kind and considerate and have treated my parents with the utmost dignity. In a recent very difficult time, both the carers and supervisors were very helpful and we could not have coped without their support. Unfortunately my father has had to go into residential care and my mother is likely to be in hospital for some time so we have had to suspend the care from Carewatch but I would not hesitate to use them again.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Julie S (Daughter of Client/Service User) on Thursday 9 January 2014.

Review of Carewatch (Bromley)

Carewatch have looked after my father for 7 years. They have been consistently professional in their approach to my father's declining health. I would recommend the company to others.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Submitted by Peter W (Son of Client) on Monday 14 October 2013.

Review of Carewatch (Bromley)

We have employed the company for over two years and the carers are always of a cheerful disposition, smart in appearance and well briefed for their morning and evening tasks. Whilst the company endeavors to supply the same carer, minor changes can arise in both the programmed times and the individuals due to unforeseen circumstances. We are alerted to issues that may need the attention of a nurse or a doctor. They provide a weekly timetable along with the nominated carers.

Staff: Excellent

Care / Support: Excellent

Submitted by Malcolm B (Husband of client) on Monday 23 September 2013.

Review of Carewatch (Mid Shropshire)

They have helped me stay independent and live in my own home and do everything I ask them to do. They are all friendly and I enjoy their company. Thank you Carewatch, keep up the good work.

Staff: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Gladys Beech (Client) on Tuesday 17 September 2013.

Review of Carewatch (Wyvern)

Service is excellent, as stated below!

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Margaret B (Grandmother of service user) on Monday 9 September 2013.

Review of Carewatch (Wyvern)

Having used another company for many years, which was mainly social services based, and experienced a lot of unsuitable 'carers; and poor time keeping, I changed to Carewatch, originally set up as a private company. The comparison is good - there is good time-keeping, and the compassionate care is exceptional.

Staff: Good

Care / Support: Good

Management: Good

Value for Money: Satisfactory

Submitted by Carole G (Client) on Friday 6 September 2013.

Review of Carewatch (Bath & N E Somerset)

I have been with Carewatch Bath for several years and have been very happy with them. Prior assessment you are given and the time to expect your carer and you get regular carers. Over the years I have come to know my regular carers and they give excellent service. The office is very approachable. I would recommend Carewatch Bath to anyone and I will continue to be one of their clients.

Staff: Excellent

Care / Support: Excellent

Management: Good

Value for Money: Excellent

Submitted by M. Whitfield (Client) on Monday 5 August 2013.

Review of Carewatch (Bromley)

We used this company for Father-in-law the help and service they gave was fantastic, so naturally when our uncle needed good quality service we turned to them, only difference is they had moved to Orpington.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Anada L (Relative of Resident) on Wednesday 24 July 2013.

Review of Carewatch (Bath & N E Somerset)

Great benefit having the same career for the last 2-3 years. Carer has become a friend therefore anticipates requirements, regular timed visit. Occasional cover on usual carers weekend and holiday, cover can be erratic - in time and care attitudes. Would recommend agency and especially carer Mel Amos.

Staff: Excellent

Care / Support: Excellent

Management: Good

Value for Money: Good

Submitted by Anne F (Client) on Monday 22 July 2013.

Review of Carewatch (Bromley)

The majority of the carers I have had have been excellent, one or two I have not been happy with, but it has been personality rather than quality of care. I would prefer to have the same carer but as I am a low level user this recently has not happened and I find it slightly annoying to have to repeatedly tell new people the care and methods I need.

Staff: Excellent

Care / Support: Good

Management: Good

Value for Money: Satisfactory

Submitted by Barbara Jarvis (Client) on Thursday 23 May 2013.

Review of Carewatch (Bromley)

Carewatch provided a four-visits-per-day service for my late mother in her home for the past 2 years and I found the individual carers provided to be very friendly and competent. Mum was lucky to know so many good and kind people who brightened up her day.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Nick Helm (Son of Patient) on Monday 20 May 2013.

Review of Carewatch (Bromley)

I needed someone to get me dressed in the mornings as the friend who usually did it had gone away on holiday. I am paralysed from waist down so it isn't easy, I have to be got out of bed and dressed. All of the nurses I had there were very good, excellent. If I needed any help again I would go to Carewatch.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Good

Submitted by Jill P (Client) on Monday 20 May 2013.

Review of Carewatch (Bromley)

Carewatch have been helping me with my mother's care for seven years. Mother is not mobile and the help I get enables me to continue with work and family life. All the carers who help me to look after Mum are kind caring and efficient women and I know that she is happy and well looked after when I cannot be there.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Maureen C (Daughter) on Monday 20 May 2013.

Review of Carewatch (Bromley)

We are generally very pleased with the service provided. The careers are very friendly and helpful. My wife suffers from Alzheimer's and Parkinson's disease and the always try to connect with her. We would certainly recommend Carewatch to others.

Staff: Excellent

Care / Support: Excellent

Management: Good

Value for Money: Good

Submitted by John Maydwell (Husband of patient) on Sunday 19 May 2013.

Review of Carewatch (South Cumbria)

Brilliant, staff very professional, Chris Lamb their supervisor always contactable and always delivered on anything requested of her. Andy in the office always able to deal with any queries. Strongly recommend.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Phil Atkins (son of patient) on Tuesday 7 May 2013.

Review of Carewatch (Oxford)

The management are always quick to respond to any concerns or problems. The carers are very kind to mum and communicate with the family on a daily basis regarding how she is. They include her in decision making, including how she wears her jewellery and what food she fancies. The presentation of food is excellent and varied (the family just provides it!) As a family we feel well supported and confident that mum is well cared for and able to stay in her own home. What a difference to the care companies she has had in the past! What a wonderful team.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Lynda M (Daughter of Client) on Monday 29 April 2013.

Review of Carewatch (Bromley)

I found all their staff friendly , diligent and they never refused a task I requested from them.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Submitted by Matthew K (Client) on Monday 15 April 2013.

Review of Carewatch (Bromley)

I appreciate very much the continuity of the service. I am very pleased with Elizabeth and Pauline, I hope they come all the time. I appreciate the interest they take in me and the help I get from the office when there is a problem.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Pierrette H (Client) on Friday 5 April 2013.

Review of Carewatch (Bromley)

I received very good care in the half an hour allowed (could have done with longer). It is important to keep carers as regular as possible or time is wasted expressing requirements.

Staff: Excellent

Care / Support: Good

Management: Excellent

Submitted by Daphne S (Client) on Wednesday 3 April 2013.

Review of Carewatch (Bromley)

Always reliable. Always pleasant, caring. Good backup.

Staff: Excellent

Care / Support: Good

Management: Excellent

Submitted by Doreen Hiatt (Client) on Tuesday 27 November 2012.

Review of Carewatch (Bromley)

They provided me with excellent care in an emergency at very short notice.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Submitted by Dennis S (Client) on Tuesday 20 November 2012.

Review of Carewatch (Bromley)

My wife who has vascular dementia and no mobility, is dependent on full time care, has been attended by myself and two carers from Carewatch three times daily, for the last six years. During that time there has been many changes of carers but I have in the main, found them to be of a very good standard and helpful to myself.

Staff: Good

Care / Support: Good

Management: Good

Submitted by Joseph P (Husband of Client) on Thursday 11 October 2012.

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