Home Care Agencies / Nursing Agencies Owned by Carewatch Central Support in Wrexham

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8.2 Group Member Average
Recommendation Score
(from the 10 of 1 Member Records
with a Recommendation Score)

 Total of 1, showing 1 – 1

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Carewatch (Always There Wrexham)

Office G, Redwither Business Centre, Wrexham LL13 9XR

 

Carewatch (Always There Wrexham) provide homecare services and domestic help to the local community. We help our customers stay at home, supporting their independence, choice and dignity.… more

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Enjoying a good quality of life and being independent is important to all of us. Carewatch Care Services provide homecare services to enable our customers to retain their independence, dignity, choice and control over the decisions that affect their lives.

With Homecare teams across the UK, we are never far away and we're here to help you, or a loved one get the best out of life.

Current Recommendations

Review of Carewatch (Kensington and Chelsea) on Tuesday 8 July 2014 by Shirin Rawji (Client)

Happy with the service.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Review of Carewatch (Wyvern) on Thursday 1 May 2014 by Mark R (Son of client)

My mother has been receiving care from Carewatch for around ten months; she has had half hour visits from carers every morning and evening. There have been many different carers as well as some regulars, mum responds to them differently as it takes happy and loving carers to illicit a positive reaction, mum suffers from Demetria and cannot remember names or descriptions, she can respond as soon as she sees a carer she likes and she loves those that joke with her and humour her. Carewatch have nearly always been reliable and always responsive to any requests I have made. The carers all seem well trained and professional. I would recommend Carewatch to friends.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Review of Carewatch (Mendip) on Friday 21 February 2014 by Arthur W (Husband of client)

Carewatch are very professional and efficient. The carers are excellent timekeepers and always inform me if they are held up. The are very friendly and have a very good rapport with my wife. They have a good chat and laugh. They work to the care plan. They always report on any soreness etc so that the necessary action can be taken. On occasion do more than they should and even make sure that I am okay as well. They always ensure that the care area is clean and tidy. An excellent company.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Review of Carewatch (North West Wiltshire) on Tuesday 18 February 2014 by Joan Parfitt (Client)

I have always been very satisfied with the service I have had from Carewatch, which was a blessing after the poor I received from my previous provider. All my carers have always been on time, they always stay for the whole time allotted. They are always friendly but professional. I have no hesitation in recommending them.

Review of Carewatch (Bath & N E Somerset) on Thursday 9 January 2014 by Julie S (Daughter of clients)

My elderly parents have seen clients of Carewatch for about 5 yeas. The carers work extremely hard, are always kind and considerate and have treated my parents with the utmost dignity. In a recent very difficult time, both the carers and supervisors were very helpful and we could not have coped without their support. Unfortunately my father has had to go into residential care and my mother is likely to be in hospital for some time so we have had to suspend the care from Carewatch but I would not hesitate to use them again.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Review of Carewatch (Bromley) on Monday 14 October 2013 by Peter W (Son of Client)

Carewatch have looked after my father for 7 years. They have been consistently professional in their approach to my father's declining health. I would recommend the company to others.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Review of Carewatch (Bromley) on Monday 23 September 2013 by Malcolm B (Husband of client)

We have employed the company for over two years and the carers are always of a cheerful disposition, smart in appearance and well briefed for their morning and evening tasks. Whilst the company endeavors to supply the same carer, minor changes can arise in both the programmed times and the individuals due to unforeseen circumstances. We are alerted to issues that may need the attention of a nurse or a doctor. They provide a weekly timetable along with the nominated carers.

Staff: Excellent

Care / Support: Excellent

Review of Carewatch (Mid Shropshire) on Tuesday 17 September 2013 by Gladys Beech (Client)

They have helped me stay independent and live in my own home and do everything I ask them to do. They are all friendly and I enjoy their company. Thank you Carewatch, keep up the good work.

Staff: Excellent

Management: Excellent

Value for Money: Excellent

Review of Carewatch (Wyvern) on Monday 9 September 2013 by Margaret B (Grandmother of service user)

Service is excellent, as stated below!

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Review of Carewatch (Wyvern) on Friday 6 September 2013 by Carole G (Client)

Having used another company for many years, which was mainly social services based, and experienced a lot of unsuitable 'carers; and poor time keeping, I changed to Carewatch, originally set up as a private company. The comparison is good - there is good time-keeping, and the compassionate care is exceptional.

Staff: Good

Care / Support: Good

Management: Good

Value for Money: Satisfactory

Review of Carewatch (Bath & N E Somerset) on Monday 5 August 2013 by M. Whitfield (Client)

I have been with Carewatch Bath for several years and have been very happy with them. Prior assessment you are given and the time to expect your carer and you get regular carers. Over the years I have come to know my regular carers and they give excellent service. The office is very approachable. I would recommend Carewatch Bath to anyone and I will continue to be one of their clients.

Staff: Excellent

Care / Support: Excellent

Management: Good

Value for Money: Excellent

Review of Carewatch (Bromley) on Wednesday 24 July 2013 by Anada L (Relative of Resident)

We used this company for Father-in-law the help and service they gave was fantastic, so naturally when our uncle needed good quality service we turned to them, only difference is they had moved to Orpington.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Review of Carewatch (Bath & N E Somerset) on Monday 22 July 2013 by Anne F (Client)

Great benefit having the same career for the last 2-3 years. Carer has become a friend therefore anticipates requirements, regular timed visit. Occasional cover on usual carers weekend and holiday, cover can be erratic - in time and care attitudes. Would recommend agency and especially carer Mel Amos.

Staff: Excellent

Care / Support: Excellent

Management: Good

Value for Money: Good

Review of Carewatch (Bromley) on Thursday 23 May 2013 by Barbara Jarvis (Client)

The majority of the carers I have had have been excellent, one or two I have not been happy with, but it has been personality rather than quality of care. I would prefer to have the same carer but as I am a low level user this recently has not happened and I find it slightly annoying to have to repeatedly tell new people the care and methods I need.

Staff: Excellent

Care / Support: Good

Management: Good

Value for Money: Satisfactory

Review of Carewatch (Bromley) on Monday 20 May 2013 by Nick Helm (Son of Patient)

Carewatch provided a four-visits-per-day service for my late mother in her home for the past 2 years and I found the individual carers provided to be very friendly and competent. Mum was lucky to know so many good and kind people who brightened up her day.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Review of Carewatch (Bromley) on Monday 20 May 2013 by Jill P (Client)

I needed someone to get me dressed in the mornings as the friend who usually did it had gone away on holiday. I am paralysed from waist down so it isn't easy, I have to be got out of bed and dressed. All of the nurses I had there were very good, excellent. If I needed any help again I would go to Carewatch.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Good

Review of Carewatch (Bromley) on Monday 20 May 2013 by Maureen C (Daughter)

Carewatch have been helping me with my mother's care for seven years. Mother is not mobile and the help I get enables me to continue with work and family life. All the carers who help me to look after Mum are kind caring and efficient women and I know that she is happy and well looked after when I cannot be there.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Review of Carewatch (Bromley) on Sunday 19 May 2013 by John Maydwell (Husband of patient)

We are generally very pleased with the service provided. The careers are very friendly and helpful. My wife suffers from Alzheimer's and Parkinson's disease and the always try to connect with her. We would certainly recommend Carewatch to others.

Staff: Excellent

Care / Support: Excellent

Management: Good

Value for Money: Good

Review of Carewatch (South Cumbria) on Tuesday 7 May 2013 by Phil Atkins (son of patient)

Brilliant, staff very professional, Chris Lamb their supervisor always contactable and always delivered on anything requested of her. Andy in the office always able to deal with any queries. Strongly recommend.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Review of Carewatch (Oxford) on Monday 29 April 2013 by Lynda M (Daughter of Client)

The management are always quick to respond to any concerns or problems. The carers are very kind to mum and communicate with the family on a daily basis regarding how she is. They include her in decision making, including how she wears her jewellery and what food she fancies. The presentation of food is excellent and varied (the family just provides it!) As a family we feel well supported and confident that mum is well cared for and able to stay in her own home. What a difference to the care companies she has had in the past! What a wonderful team.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Review of Carewatch (Bromley) on Monday 15 April 2013 by Matthew K (Client)

I found all their staff friendly , diligent and they never refused a task I requested from them.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Review of Carewatch (Bromley) on Friday 5 April 2013 by Pierrette H (Client)

I appreciate very much the continuity of the service. I am very pleased with Elizabeth and Pauline, I hope they come all the time. I appreciate the interest they take in me and the help I get from the office when there is a problem.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Review of Carewatch (Bromley) on Wednesday 3 April 2013 by Daphne S (Client)

I received very good care in the half an hour allowed (could have done with longer). It is important to keep carers as regular as possible or time is wasted expressing requirements.

Staff: Excellent

Care / Support: Good

Management: Excellent

Review of Carewatch (Bromley) on Tuesday 27 November 2012 by Doreen Hiatt (Client)

Always reliable. Always pleasant, caring. Good backup.

Staff: Excellent

Care / Support: Good

Management: Excellent

Review of Carewatch (Bromley) on Tuesday 20 November 2012 by Dennis S (Client)

They provided me with excellent care in an emergency at very short notice.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Review of Carewatch (Bromley) on Thursday 11 October 2012 by Joseph P (Husband of Client)

My wife who has vascular dementia and no mobility, is dependent on full time care, has been attended by myself and two carers from Carewatch three times daily, for the last six years. During that time there has been many changes of carers but I have in the main, found them to be of a very good standard and helpful to myself.

Staff: Good

Care / Support: Good

Management: Good

Review of Carewatch (All & Small ) on Monday 10 September 2012 by Douglas L (Husband of Client)

I have used this company for 12 months and have found the service to be very good indeed. Always on time, very reliable. The staff are always well presented, respectful and pleasant, which helps to break down barriers with patients. I would definitely recommend this company.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Review of Carewatch (All & Small ) on Thursday 6 September 2012 by Sharon P (Daughter of Client)

Regular carer is reliable, friendly, helpful and very caring.

Staff: Good

Care / Support: Excellent

Management: Excellent

Review of Carewatch (All & Small ) on Monday 3 September 2012 by William Edwards (Husband of Client)

Great service, on time, polite pleasant, most satisfactory in their attitude and response to their task.

Staff: Good

Care / Support: Good

Management: Good

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