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Recommended on homecare.co.uk Stamp 3296 Provider/Agency Recommendations have been made. They are displayed on the provider/agency details page. If you (as a service user / relation of a service user) have had a good experience with an agency, please share it by submitting a recommendation on the relevant home care provider details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Home Instead Senior Care (Southport) Southport, Merseyside
The best thing about Home Instead is being able to have regular carers who Mum knows and trusts. Many other companies do not offer this.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Lesley A (Daughter of Client/Service User) on Friday 24 April 2015.

Home Instead Senior Care (Oldham & Saddleworth) Oldham, Greater Manchester
Very good and reliable staff, particularly Helen Thomas the manageress. Perhaps more flexibility on the evening shift would help e.g. staff could come later.

Overall Standard: Excellent

Staff: Excellent

Management: Good

Value for Money: Satisfactory

Submitted by Jean T (Wife of Client/Service User) on Friday 24 April 2015.

Home Instead Senior Care (Brentwood, Billericay and Upminster) Ingatestone, Essex
My mother has received care from Home Instead for 2 years. The care she receives is excellent, mainly by the same cover. She is reliable, punctual and a real friend to my mum. This is an excellent, caring, professionally run organisation.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Jane H (Daughter of Client/Service User) on Friday 24 April 2015.

Opika Care Northampton, Northamptonshire
I would always recommend, Opika Care. They are very helpful, kind and caring. Every member of staff is great and tries to help in every way. They are all really great.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Rachel T (Client / Service User) on Friday 24 April 2015.

Premier Care Services East Grinstead, Surrey
I am rather elderly & suffer from Osteoporosis and have found that Premier are a great help. They make my bed, wash up & prepare a simple breakfast and generally; help around the house. They help me with the restrictions in my life.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

How likely would you be to recommend Premier Care Services? Likely

Submitted by Joanna C (Client / Service User) on Thursday 23 April 2015. Review relates to April 2015.

Eclipse Home Care Worcester, Worcestershire
They do the job very well, satisfactory. I have had no difference of opinion with anyone. I am very happy and would not change anything.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Dixon S (Client / Service User) on Thursday 23 April 2015.

Caremark (Oldham & Tameside) Oldham, Greater Manchester
Only had company going into mum's for 6 weeks only once a week, but what Iv'e seen has been absolutely fantastic. No problems at all and mum has started to say "her girls" are coming!

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Nora B (Daughter-in-law of of Client/Service User) on Thursday 23 April 2015.

Fairmeadows Home Care Ltd Ashington, Northumberland
I found the staff whom looked my grandma excellent, I would definitely recommend this provider, the showed a vast knowledge of skills and always went beyond their job role to ensure my grandma received the best care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Fairmeadows Home Care Ltd? Extremely likely

Submitted by Cheryl Glenton (Friend of Resident/Service User) on Thursday 23 April 2015. Review relates to November 2014.

Pentlow Community Care Eastbourne, East Sussex
The carers are always polite and understanding of sometimes difficult situations. It is not always easy to accept lack of privacy in ones home, so a considerate carer is important. The client needs to maintain his/her dignity and this is carried out by Pentlow Community Care. An ability to be sympathetic to clients needs.

Overall Standard: Excellent

Staff: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Fiona B (Wife of Client/Service User) on Thursday 23 April 2015.

Home Instead Senior Care (Southampton) Southampton, Hampshire
I say what I would like to be done and they take notice. I would recommend.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Roger P (Client / Service User) on Thursday 23 April 2015.

Home Instead Senior Care (Edgbaston) Birmingham, West Midlands
I am very happy with my carer she does a good job.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Joan A (Client / Service User) on Thursday 23 April 2015.

Premier Care Services East Grinstead, Surrey
My Husband and I live in the North East of England (co-Durham) and we have been very satisfied with the care my my Mother-in-law has received. We have found everyone to be very caring and efficient, they kept us informed about her situation which has been a great relief to us. Also we have been able to talk to someone with any concerns we had.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Premier Care Services? Extremely likely

Submitted by Isabella S (Sister-in-law of Client/Service User) on Thursday 23 April 2015. Review relates to April 2015.

Home Instead Senior Care (St Helens) Prescot, Merseyside
Reliable, friendly, professional and always on time. My dad loves his care givers, you can see she really cares.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Flo C (Daughter of Client/Service User) on Thursday 23 April 2015.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Care givers are nice and friendly and always arrive on time. I have regular visits from the office staff to make sure I happy with everything.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Hazel H (Client / Service User) on Thursday 23 April 2015.

Home Instead Senior Care (East Devon) Budleigh Salterton, Devon
I feel happy with the service that Home Instead provide. The extra help makes my life easier, and the extra help is really needed.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Joan R (Client / Service User) on Thursday 23 April 2015.

Home Instead Senior Care (Swansea) Swansea
We are extremely pleased at the standard of care and the kindness shown by our carers.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Home Instead Senior Care (Swansea)? Extremely likely

Submitted by Jan D (Daughter of Client/Service User) on Thursday 23 April 2015.

Home Instead Senior Care (Southport) Southport, Merseyside
Excellent service, kind thoughtful and caring staff, which reassures the family that she is being well cared for. Office staff courteous and any issues resolved courteously.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Home Instead Senior Care (Southport)? Extremely likely

Submitted by Beryl M (Relative of Resident/Service User) on Thursday 23 April 2015.

Pentlow Community Care Eastbourne, East Sussex
Always pleasant and cheerful. Helpful and kind. Smartly dressed. Good communication with office and staff. Visit list comes regularly.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Jacqueline G (Client / Service User) on Thursday 23 April 2015.

Seniors Helping Seniors (UK) Ltd - Canterbury Canterbury, Kent
Support provided for my elderly mother, discharged from hospital with no support, was brilliant. Out in place within 24 hours...and that was a bank holiday weekend. Could not have asked for more. Nothing was too much trouble for Carer. Excellent service provide by both career and management. Helpful, friendly and reliable.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Seniors Helping Seniors (UK) Ltd - Canterbury? Extremely likely

Submitted by Francesca Sheacroft (Daughter of Client/Service User) on Thursday 23 April 2015. Review relates to April 2015.

Bluebird Care (Northumberland South) Cramlington, Northumberland
My care workers are great, they help me in my daily tasks. Very caring and very professional. Bluebird (Northumberland South) is the best care provider I have had to date. Nothing is too much for them, staff and the management in my opinion are the best around by far. Thank you for my continuing care to help me stay in my own home.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely likely

Submitted by Harry Pudney (Client / Service User) on Wednesday 22 April 2015. Review relates to March 2015.

Stour Valley Community Care Manningtree, Essex
Since transferring to "Stour Valley" I have received excellent daily care every morning. The care assistants are carefully selected, well trained and supervised; all are pleasant and cheerful. As I am 92 and have multiple problems I greatly appreciate the arrangement whereby I am messaged if, for any reason, the worker has been delayed. I can then reorganise the order in which multiple tasks have to be tackled. The workers are generally monitored. all very satisfactory!

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Stour Valley Community Care? Extremely likely

Submitted by L P (Client / Service User) on Wednesday 22 April 2015. Review relates to April 2015.

Right at Home Croydon Croydon, London
I am delighted with the care provided by my carers from Right at Home. Both my carers have shown me kindness and have respected my needs in the most sensitive way. My carers have made a difficult time much more bearable by their thoughtfulness, cheerful attitude and friendliness.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Right at Home Croydon? Extremely likely

Submitted by Terry S (Client / Service User) on Wednesday 22 April 2015. Review relates to March 2015.

Fountains Home Care Darlington, Durham
The care given to my mother by this agency was consistent and reliable and very good throughout. When my mother became terminally ill the level of care and support offered to her, and indeed the whole family, was exceptional and because of that she was able to stay at home, which is what she ideally wanted. Thank you for everything you did it was much appreciated.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Fountains Home Care? Extremely likely

Submitted by Diane Long (Daughter of Client/Service User) on Wednesday 22 April 2015. Review relates to April 2015.

Bluebird Care (Northumberland South) Cramlington, Northumberland
Laura works for Bluebird. She has a lovely personality, and is very passionate about the position she has and treats my Dad with great respect. She loves loves what she does, she doesn't just know what to say but knows how she says it which makes a huge difference to my Dad. She has thrown her whole self into Dementia and Alzheimer's. She is learning so much and putting it into practice, and keeping me regularly informed and involved. I haven't met any one so excited and prepared to do anything to try and understand the workings of the cruel disease, hats off to Laura you truly are a STAR.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely likely

Submitted by Anthony B (Son of Client/Service User) on Wednesday 22 April 2015. Review relates to April 2015.

Bluebird Care (Northumberland South) Cramlington, Northumberland
My sister says "All the girls are lovely to me. I'm happy with everything."

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Doreen N (Sister of Client/Service User) assisted by Rachel Mewes [Carer] on Wednesday 22 April 2015. Review relates to April 2015.

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