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Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Right At Home (East Lancashire and Ribble Valley) Blackburn, Lancashire

The carers who have visited have helped to put my Mum at ease when they visit. Their stays are around 3/4 hours as agreed with the care agency. One criticism is that we are given no prior warning when the usual carer is unable to visit; this causes my mum anxiety when a phone call from the agency would have helped. Her usual carer is very helpful. After initial misgivings from my mums part, she now looks forward to the visits.

Overall Standard : Good

Staff : Good

Care / Support : Good

Management : Good

Treated with Dignity : Good

Value for Money : Good

Fairway Homecare Ltd Sutton Coldfield, West Midlands

Good Service!

Overall Standard : Good

Staff : Good

Care / Support : Good

Management : Good

Treated with Dignity : Good

Value for Money : Good

Angels Care Management Services Ltd (Long Eaton Nottingham, Derbyshire

Every angel without exception treated Daddy and the whole family with respect and understanding. Also they were never rushed and always cheerful which helped lift our spirits at a very difficult time.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Home Angels Healthcare Services Ltd Newbury, Berkshire

My father would recommend Home Angels for their care given. On entering the home, they are always smiling and greet dad very well. His is always pleased with his personal care they assist him with. He always says "a really good job done". A BIG thank you to Home Angels staff for all the care and support given.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Edgbaston) Birmingham, West Midlands

Very happy with the carers they help to shower me.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Carers Trust Thames (Hillingdon Office) Uxbridge, London

owing to a lack of confidence I had not been out for about six years, but with their help I go out once a week now which has made me feel a lot better. I've been with them for nearly two years.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Universal Care Ltd Beaconsfield, Buckinghamshire

My parents are aged 94 and 91, and live at home where they have lived for many years. They have just celebrated their 65th wedding anniversary. Universal have been helping us now for over two years. We have a rota of regular carers who have become important members of our wider family. Their responsibility has not only been for the welfare of my parents, but also as householders running a busy place. They have also had to care for an elderly dog and cat. My parents have required a great deal of input from the carers which has always cheerfully been given, and nothing has been too much trouble. Recently, my mother died at home after being housebound and a short illness. At the same time, my father was needing night and day care. Universal helped us to get through this particular situation, with the care and attention of the dedicated team and professional competence of the Care Manager at head office. As family, we are very grateful to all the carers Universal has provided. I know that I can phone Universal and they know immediately who I am, and that they will do their best to solve whatever issue has arisen.
How likely would you be to recommend Universal Care Ltd? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Good

Management : Good

Treated with Dignity : Excellent

Value for Money : Good

Home Instead Senior Care (Epping Forest) Epping, Essex

We trust them completely in every way.
How likely would you be to recommend Home Instead Senior Care (Epping Forest)? Likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Carers Trust Thames (Hillingdon Office) Uxbridge, London

I have two hours when a carer comes to sit with my husband on a Friday, this enables me to go out on my own. I am very pleased with this service and I feel safe to know that my husband is in good hands.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Caremark (Plymouth) Plymouth, Devon

I am mums main carer since the sudden passing of my Dad. It makes it a lot easier now as we have carers and I know mum is looked after properly and personal care given with dignity. If i'm at work or have got to go out I know know mum will be okay and have carers she knows nothing is too much trouble for them so a big thank you to caremark.
How likely would you be to recommend Caremark (Plymouth)? Likely

Overall Standard : Excellent

Staff : Good

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Good

Home Instead Senior Care (Farnborough, Farnham and Fleet) Farnborough, Hampshire

I highly recommend Home Instead for their caring, dedicated and efficient service to my mother in often difficult circumstances. Their support to me and my mother throughout was exceptional and exceeded my expectations. They showed great understanding, experience and knowledge of clients with different types of Dementia and the caregivers always responded to my mother with respect gentleness and patience. They were always very engaging with my mother, each one developing a wonderful rapport with her. Home instead always provided very helpful feedback and liaised with me as and when necessary. It was a relief to finally find a care agency which put CARE first. I will always be extremely grateful to them and their caregivers.
How likely would you be to recommend Home Instead Senior Care (Farnborough, Farnham and Fleet)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Maidenhead, Henley on Thames & Wallingford) Maidenhead, Berkshire

Highly satisfied, would recommend.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Angels Healthcare Services Ltd Newbury, Berkshire

Carers have now improved some of the problems I had, which have now been resolved. Now they're getting a regular person in, it has improved a lot. Now the service is working for me.

Overall Standard : Good

Staff : Good

Management : Excellent

Treated with Dignity : Good

Hollybank Home Care Deeside, Flintshire

Excellent services of management and staff they would go out of their way to help and keep father comfortable.

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Value for Money : Excellent

Home Instead Senior Care (Maidenhead, Henley on Thames & Wallingford) Maidenhead, Berkshire

I am happy with the service that that Home Instead provide and the staff are friendly and compatible with my Grandmother.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Bolton) Bolton, Greater Manchester

I would recommend this company. They have looked after my mother really well, always going for an extra mile with there care. They are pleasant and interact well and show a really caring sided with a person who has dementia.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Primary Homecare Ltd Ipswich, Suffolk

I have always found the carers polite, pleasant and caring. They never shirk a job however unpleasant and always leave us with a cheery smile. Pleased that they are always punctual.

Overall Standard : Good

Staff : Excellent

Care / Support : Good

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Good

Select Homecare Direct Highbridge, Somerset

Over the period of the past few months caring we have found the company to be efficient not only with the concern and quality of care, but also with punctuality of the care times, making the continuity of a day for the family much easier within the home environment.
How likely would you be to recommend Select Homecare Direct? Likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Friends Care (previously SureCare) Canterbury, Kent

Friends care ( earlier Sure Care) provided excellent and reliable care for my daughter who was one and half years old at that time and in need of round the clock care. Carers provided were friendly, punctual and really cared. The manager, Raj, was easily approachable and solved any problems quite quickly. Really pleased.
How likely would you be to recommend Friends Care (previously SureCare)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Good

Universal Care Ltd Beaconsfield, Buckinghamshire

Thank you so much for providing such a professional and caring service. Over the past few months, you have come to our rescue over and over again in moments of crisis. The patience and dedication of your carers and the efficiency and professionalism of your office staff are truly remarkable.
How likely would you be to recommend Universal Care Ltd? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Coventry) Coventry, West Midlands

My uncle has exceptional care from these carers. They are completely professional, kind and I feel at ease knowing they visit him daily and give his medication, as well as other care. The carers always contact me if there are any problems and are very thorough in their work. They notice any changes in my uncle's condition and let me know. Their daily visits have taken so much pressure off me, and I know my uncle looks forward to seeing them.
How likely would you be to recommend Home Instead Senior Care (Coventry)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Pure HomeCare Leicester, Leicestershire

The carer is very helpful.
How likely would you be to recommend Pure HomeCare? Likely

Overall Standard : Good

Staff : Good

Care / Support : Good

Management : Good

Treated with Dignity : Good

Value for Money : Good

Arun Care Horsham, West Sussex

Maria is my favourite carer, she helps me with all my daily care. I like visiting the garden centre. My house is full of lovely flowers and plants. We have lots of outings together. All of the carers who visit me are lovely, I'm very lucky to have such a wonderful bunch of ladies.

Overall Standard : Excellent

Staff : Good

Care / Support : Good

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Doris Jones Ltd Leigh-on-Sea, Essex

Carers always prompt, polite and helpful.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Temple Mead Care Ltd Birmingham, West Midlands

I have used other care companies in the past, but since using Temple Mead Care I am very happy and would not move my care again. My carers are very helpful and always on time, if I have any problems the office staff quickly respond to my needs.
How likely would you be to recommend Temple Mead Care Ltd? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent