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Recommended on homecare.co.uk Stamp 3195 Provider/Agency Recommendations have been made. They are displayed on the provider/agency details page. If you (as a service user / relation of a service user) have had a good experience with an agency, please share it by submitting a recommendation on the relevant home care provider details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Phoenix Homecare Wrexham Wrexham
Professional and courteous at all times. The service is excellent. Also their hygiene is of a high standard i.e using gloves, aprons etc.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Phoenix Homecare Wrexham? Extremely likely

Submitted by Bethan Cartwright (Daughter of Client/Service User) on Tuesday 31 March 2015. Review relates to March 2015.

Salus Dementia Care Ltd Nuneaton, Leicestershire
Superb service, thoughtful and very considerate. My mother thoroughly looks forward to her visits from Sam.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Salus Dementia Care Ltd? Extremely likely

Submitted by Katie Bennett (Daughter of Client/Service User) on Tuesday 31 March 2015.

Home Instead Senior Care (Ipswich) Ipswich, Suffolk
Polite, respectful carers who go the extra mile for their clients. Patient & professional. I can't fault anything they have done over the past year, my father has received the service.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Home Instead Senior Care (Ipswich)? Extremely likely

Submitted by Susan R (Daughter of Client/Service User) on Tuesday 31 March 2015. Review relates to March 2015.

Home Instead Senior Care (Halton) Frodsham, Cheshire
I have regular carers that I know and trust. They treat me with dignity and know my needs. They come to my home four times a day to help with my daily living needs, I don't know what I would do without them. The are like my family.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Joe M (Client / Service User) on Tuesday 31 March 2015.

Home Instead Senior Care (Halton) Frodsham, Cheshire
I have just started with Home Instead and I love it, I have my own regular carer who comes to me every morning just to keep me company, we have similar interests which is good so we have plenty to talk about.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Nancy W (Client / Service User) on Tuesday 31 March 2015.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Tina is so attentive. If she sees something that needs doing she will get on and do it. She is excellent. Such a lovely person and Sue is just as lovely.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by June M (Client / Service User) on Tuesday 31 March 2015.

Carewatch (Wyvern) Taunton, Somerset
Yes I would recommend Carewatch to others. Carers are sympathetic and compassionate - (some carers more than others) but generally they give a great service and are reliable. We have never been left without a carer.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Tina F (Daughter of Client/Service User) on Tuesday 31 March 2015.

Content Care Ltd Banbury, Northamptonshire
Highly recommended.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Trevor R (Husband of Client/Service User) on Tuesday 31 March 2015.

Home Instead Senior Care (Rotherham) Rotherham, South Yorkshire
A very caring and understanding team of people with the interests of the client being foremost in their operations. After a short interim period of care for my mum I was happy to increase working with them to ensure the best possible care for a very dear parent. I would recommend them to anyone.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Mae Tomlinson (Daughter of Client/Service User) on Tuesday 31 March 2015.

Stour Valley Community Care Manningtree, Essex
All the staff are very professional, friendly and very helpful, since using Stourvalley community care agency my mum who has dementia is responding a lot more, she seems brighter and happier and seems to like and trust all the carers that come into our home

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Stour Valley Community Care? Extremely likely

Submitted by Valerie Cooper (Daughter of Client/Service User) on Monday 30 March 2015. Review relates to March 2015.

Caremark (Wakefield) Normanton, West Yorkshire
I have carers visiting me to bath and help to dress me. They have been coming for over 2 years and I am satisfied with the care I receive.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Barbara Buckley (Client / Service User) on Monday 30 March 2015.

Jewish Care Home Care Service Westcliff-on-Sea, Essex
Very amenable and efficient service that does all it can to help keep my grandfather safe, happy and well in his home.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Nina B (Relative of Resident/Service User) on Monday 30 March 2015.

Seniors Helping Seniors (UK) Ltd - Canterbury Canterbury, Kent
Seniors Helping Seniors is a fantastic service that we could not be without. Our grandmother finds the service invaluable and it helps her maintain her independence and enjoy life. Highly recommended.

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Seniors Helping Seniors (UK) Ltd - Canterbury? Extremely likely

Submitted by Brett B (Grandson of Client/Service User) on Sunday 29 March 2015. Review relates to February 2015.

SureCare (Chester) Chester, Cheshire
My wife suffers from dementia and SureCare provide support to allow her to continue to attend regular social events and assist with any personal care needs. She has a dedicated carer which ensures continuity. Having this care, helps her engage in mentally stimulating activities and interact with close friends and family. Excellent service provided which we highly recommend.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend SureCare (Chester)? Extremely likely

Submitted by John W (Husband of Client/Service User) on Sunday 29 March 2015. Review relates to March 2015.

Comfort Call Ltd Hebburn, Tyne & Wear
The carers who visit my father regularly, one in particular have given me such peace of mind particularly since my mother died and my elderly father is alone. He is treated with great respect and professionalism along with dignity. My father has every faith in his carers and they always put his needs first and treat his home with respect. Comfort call office staff have always handled any queries I have quickly and also put my fathers needs first. I am very happy with the service from Comfort Call.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Comfort Call Ltd? Extremely likely

Submitted by Valerie Henderson (Daughter of Client/Service User) on Sunday 29 March 2015. Review relates to March 2015.

Jewish Care Home Care Service Westcliff-on-Sea, Essex
I am a 'younger' user of Home Care, middle age, and feel so comfortable with every aspect of care I receive from my carers, personal care and to attend to the annoying , frustrating housework I cannot do any more, like filling the washing machine or emptying it, peeling vegetables, a bit of hoovering, Getting some lunch for me. Emptying the dish washer ect. I have a family who are all out at work so knowing I'm being cared for extremely, well and at the time i expect one of 'my ladies' to arrive and extra house duties taken care of, is so reassuring for them an all round Home Care without me pilling on 'the, and can you do this and that..'.. perfect care

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Jewish Care Home Care Service? Extremely likely

Submitted by Sue Mills (Client / Service User) on Saturday 28 March 2015. Review relates to March 2015.

Phoenix Homecare Wrexham Wrexham
Carers are good. Agency expresses concern for any complaints and desire to remedy any. However promises do not seem to be adhered to leastways I am still awaiting some sign that they are. Given that reservation, I would recommend them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by John Littleton (Client / Service User) on Friday 27 March 2015.

Bluebird Care (Northumberland South) Cramlington, Northumberland
Since Bluebird Care started to come and visit me on a weekly basis I have had the same care worker, she is always on time and stays her full time. She does all the jobs that is on my care plan. Kathleen is very good and kind, she has a lovely smile when she comes in this makes my day.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Thomas L (Client / Service User) on Friday 27 March 2015. Review relates to March 2015.

Arun Care Horsham, West Sussex
During the course of recent events surrounding the declining health of my father-in-law, we have been exceptionally impressed with the guidance and support received from all of the management and staff at Arun care. The patience and dedication displayed by the staff is a credit to them and a reflection on the training and inspiration they receive from all the management. Graham Bell in particular has given our family great comfort and reassurance.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Arun Care? Extremely likely

Submitted by Stephen M (Son-in-law of of Client/Service User) on Friday 27 March 2015.

Home Instead Senior Care (Calderdale & Spen Valley) Brighouse, West Yorkshire
Very considerate.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Basil D (Client / Service User) on Friday 27 March 2015.

Carewatch (Wyvern) Taunton, Somerset
Carewatch have been the most fantastic group of carers we could have hoped for. They all show a genuine affection and love for my mother. There level of medical care has been excellent and without fault. They keep is very well informed in the on going health of Sue, and have been fantastic of assessing her complex needs.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Francesca D (Daughter of Client/Service User) on Friday 27 March 2015.

Caremark (Winchester & Eastleigh) Eastleigh, Hampshire
I have been a customer for almost 2 years now. I am very happy with the service I receive from Caremark. I have carers come to see me everyday , I look forward to their visits. I have the same carer (Donna Parsons) that sees me every day, Mon-Fri and another at weekends. Always helpful and polite, would highly recommend to anyone who needs it.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Caremark (Winchester & Eastleigh)? Extremely likely

Submitted by Winifred W (Client / Service User) on Thursday 26 March 2015.

Everycare (East Surrey) Ltd Reigate, Surrey
Dad had twice daily care rising to four times a day as a result of terminal cancer. The carers were always polite, friendly, caring and very professional. They dealt with dads personal care, meals and day to day tasks. Dad was always treated with respect. He enjoyed the carers companionship and they found time to chat. They were all sensitive to his deteriorating condition. They helped to support dads family too. Gills was available for advice and support. They kept full records of their visits. We were extremely happy with the quality of service.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by James M (Son of Client/Service User) on Thursday 26 March 2015.

Home Instead Senior Care North Oxfordshire Banbury, Oxfordshire
I would have no hesitation in recommending Home instead to care for an elderly person. They have cared for my mother since last November, they have been very professional in their approach always with my Mum's well being at the fore front of their thoughts and actions. This is a great comfort when you are so far away and your mother is Elderly.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Home Instead Senior Care North Oxfordshire? Extremely likely

Submitted by Frank Armstrong (Client / Service User) on Wednesday 25 March 2015. Review relates to November 2014.

Better Home Care Cambridge, Cambridgeshire
Excellent with a nice lot of good carers. Very happy indeed and can not fault anything.

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Florence W (Client / Service User) on Wednesday 25 March 2015.

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