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My carers are not condescending, they treat me like a friend, they look after all my needs and go above and beyond what is expected of them. They look out for me and make sure I have everything I need. They are punctual and I get the same carers for continuity.

How likely would you be to recommend Bluebird Care (North Tyneside)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Julie mclellan, Director at Bluebird Care (North Tyneside) responded to this review on 24 May 2016:

Thank you for your review, we are glad you are happy with our service. Our aim is to keep the quality of care high at all times.

Seniors Helping Seniors has been exactly the kind of care we have needed for my mother. Their daily visits ensure that my mother has daily contact with the outside world and we are kept up to date with how she is doing physically and emotionally, and with any issues that arise.
They are very good at feeding back to me, they are flexible with their visits, and they display compassion. My mother finds them very companionable, enjoying their company.

How likely would you be to recommend Seniors Helping Seniors (UK) Ltd - Canterbury? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We have had carers form Home Instead for four years. We like the way they listen to our needs and try to match us with the right carers. Having named carers gives security and builds confidence (when illness and frailty leaves you feeling dis-empowered) that confidence in your carers is really important.

How likely would you be to recommend Home Instead Senior Care (Norwich)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My father was sent home for end of life care. I was worried at first about a stranger looking after him. Within a few days my worries were gone. My dads carer is wonderful at his job. He genuinely cares and does all he can for him.
I am sure he has done more than he should but always put my dads needs first. There have been nights when he has gone without sleep so he can keep a close eye on dad.
I leave dad knowing he is in the best hands possible and I trust his carer to look after my dad. He is first class at his job and a wonderful man.

How likely would you be to recommend A Class Care Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother had no issues with the carers themselves, but was unhappy about the rota's, having multiple visits per day, many of the carers crossed over their timings, leaving her without a visit for many hours, particularly difficult when there is nobody around to help her take medication, a crucial task. One of the most important things to keep her mobile and able to function. We now have a live in carer through another company. She is however, very grateful for the care the staff provided.

How likely would you be to recommend LifeCarers Banbury at Bright Yellow Group? Neither Unlikely or Likely

Management: Satisfactory

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

A Dobson, Care Advisor at LifeCarers Banbury at Bright Yellow Group responded to this review on 24 May 2016:

Thank you for your review. We do find it challenging for clients who have a lot of visits per day to get them spaced well. This is something that we are constantly looking into to improve this situation.

We are very happy with the carers, we can have a laugh with them.

How likely would you be to recommend Primary Homecare Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

C. Milldown, Registered Manager at Primary Homecare Ltd responded to this review on 24 May 2016:

Thank you for taking the time to write such a lovely review, we are so pleased to know that your care meets your needs and that you have such a good relationship with the team. We look forward to continuing to provide you with a high quality service.

I've only ever had Somerset Care to provide my care package, I feel safe and secure with some of the carers that visit me. I feel confident with the carers I've learnt to trust. I feel not all carers are confident and some are not suitable for the position they hold.

How likely would you be to recommend Somerset Care Community Services (Mendip & South Somerset)? Likely

Management: Satisfactory

Value for Money: Satisfactory

Care / Support: Good

Staff: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

Care I receive is good and enables me to remain at home, time keeping is good and the carers are all really nice.

How likely would you be to recommend Somerset Care Community Services (Mendip & South Somerset)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Satisfactory

I chose Clarriots Care to provide companionship and assist on day to day tasks for my elderly grandmother and the feedback I have had from her is that the carers are excellent. They treat her with utmost respect and dignity. They have adopted and taken into account our culture and religion and adjusted their care to make her feel at ease and cared for.
My grandmothers main carers are always punctual, stay for the full designated time and go above and beyond their duty. She looks forward to them coming as they like to have a laugh and giggle with her. I cant fault the service provided by Clarriots Care Coventry and am extremely pleased with the care given to my grandmother. Highly recommend.

How likely would you be to recommend Clarriots Care (Coventry)? Extremely Likely

Management: Excellent

Value for Money: Excellent

My mother was treated with great care and compassion - with kindness, patience and humour - and even joint singing how good is that my mother would say.
The carers/staff made an immeasurable difference to the quality of our lives - we looked forward to their visits and the support they give us - it will not be forgotten.

How likely would you be to recommend Home Instead Senior Care (Wandsworth, Lambeth & Dulwich)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Bluebird Care carers are always very polite, look after me very well and are professional. Bluebird Care used to care for my husband and my family and I liked them so much we decided to keep them on to help me. Their carers are always willing to go above and beyond to tend to my needs.

How likely would you be to recommend Bluebird Care (Reading & Wokingham)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My needs and requirements are all dealt with satisfactorily by competent carers.

How likely would you be to recommend A Class Care Ltd? Likely

Management: Satisfactory

Value for Money: Satisfactory

Punctual always and is no hurry to return. He is always courteous and helpful. Would be likely to recommend to any of my friends and family.

How likely would you be to recommend Home Instead Senior Care (Barnsley)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My one complaint is that new carers do not seem to have been given enough information about the client - ie. lunches in fridge, dinners in freezer, client has been without a hot meal because of this. Client happy with his care, he willingly accepts all that is dome for him.
He wasn't happy when a new carer said she wasn't able to shave him when he needed it!

How likely would you be to recommend A Class Care Ltd? Likely

Management: Satisfactory

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Very caring company, I have no bad comments to make.

Only been let down twice when one of the workers slept over.

The office staff are caring that everything should go right.

I am very pleased that my Aunt is looked after.

How likely would you be to recommend Burgundy Care Services Ltd? Likely

Management: Good

Value for Money: Excellent

Care / Support: Excellent

Gail Sykes, Managing Director at Burgundy Care Services Ltd responded to this review on 23 May 2016:

Thank you for your kind words.

I chose Clarriots Care to provide companionship and assist on day to day tasks for my elderly grandmother and the feedback I have had from her is that the carers are excellent. They treat her with utmost respect and dignity. They have adopted and taken into account our culture and religion and adjusted their care to make her feel at ease and cared for.
My grandmothers main carers are always punctual, stay for the full designated time and go above and beyond their duty. She looks forward to them coming as they like to have a laugh and giggle with her. I cant fault the service provided by Clarriots Care Coventry and am extremely pleased with the care given to my grandmother. Highly recommend.

How likely would you be to recommend Clarriots Care (Coventry)? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My needs and requirements are all dealt with satisfactorily by competent carers.

How likely would you be to recommend A Class Care Ltd? Likely

Care / Support: Good

Staff: Good

Overall Standard: Satisfactory

Treated with Dignity: Good

Excellent care! I am very happy with the care provided. All the carers do everything needed and always do it in a professional manner. Everyone is very good and helpful. Excellent overall.

How likely would you be to recommend Gardiner's Nursing & Homecare? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

John-Joe Cottam, Director at Gardiner's Nursing & Homecare responded to this review on 24 May 2016:

Thank you so much for the feedback.

No complaints. Very good service, I cannot do without.

How likely would you be to recommend Somerset Care Community Services (Mendip & South Somerset)? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Staff are very good, sometimes I can tell they are busy but they never make me feel like being rushed. I have consistent carers and this is good as I can build trust with them.

How likely would you be to recommend Manorcourt Homecare (Watton)? Extremely Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Very caring company, I have no bad comments to make.

Only been let down twice when one of the workers slept over.

The office staff are caring that everything should go right.

I am very pleased that my Aunt is looked after.

How likely would you be to recommend Burgundy Care Services Ltd? Likely

Staff: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Gail Sykes, Managing Director at Burgundy Care Services Ltd responded to this review on 23 May 2016:

Thank you for your kind words.

I have no complaints with Home Instead Senior Care. They are very friendly and very nice. You can chat with them. If person not available at the time they always call back. Office staff when visiting my home are very friendly.

How likely would you be to recommend Home Instead Senior Care (North Sheffield)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We are happy with the service provided as my husband is very comfortable and happy.

How likely would you be to recommend Caremark (Broxtowe & Erewash)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My wife has 5 girls that all do a good job, but the girl that comes in Monday, Tuesday, Wednesday, Thursday, Friday and every other Saturday is excellent and goes above and beyond. Always leaving my wife in a good mood.

How likely would you be to recommend Home Instead Senior Care (Weston-Super-Mare, Burnham on Sea & North Somerset)? Likely

Management: Satisfactory

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Excellent

I have been fortunate enough to have received care from the agency for years or cannot speak to highly of all their carers and of the organisers. They have made living on my own so much more possible and bearable than it would have been without their kindness and thoughtfulness.

How likely would you be to recommend Above & Beyond Care Ltd - Ipswich? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We are very happy with the carers, we can have a laugh with them.

How likely would you be to recommend Primary Homecare Ltd? Extremely Likely

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

C. Milldown, Registered Manager at Primary Homecare Ltd responded to this review on 24 May 2016:

Thank you for taking the time to write such a lovely review, we are so pleased to know that your care meets your needs and that you have such a good relationship with the team. We look forward to continuing to provide you with a high quality service.

The named agency is by far the best we have had, it gives excellent service and is extremely well run. Any minor problems which occasionally arise are quickly dealt with, they are very easy to talk to and very easy to get in touch with if needed. The care my mum gets from these carers is excellent the carers themselves are very friendly and easy to communicate with. They give excellent service and have done from the day we started with them. I wouldn't hesitate to recommend them to anyone.

How likely would you be to recommend Above & Beyond Care Ltd - Ipswich? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My Mum and I could not wish for better compassionate and dedicated care, both for Mum at present and over the last year, for Dad until his recent death. When phoning, long distance, and asking how things are going or inquiring about a problem you have a friendly reassuring voice on the end of the phone and know relatives are in good hands.

How likely would you be to recommend Burgundy Care Services Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Gail Sykes, Managing Director at Burgundy Care Services Ltd responded to this review on 23 May 2016:

Thank you so much, it has been a pleasure looking after both your Mother and your Father.

My caregiver is very good and patient with me. We always discuss where we are going to go. I am very happy with everything.

How likely would you be to recommend Home Instead Senior Care (Southampton)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Graeme Cann, Director at Home Instead Senior Care (Southampton) responded to this review on 23 May 2016:

Thank you for taking the time to review our service and for your comments. It sounds as though you enjoy a lovely relationship with your CAREGiver.

My Mum and I could not wish for better compassionate and dedicated care, both for Mum at present and over the last year, for Dad until his recent death. When phoning, long distance, and asking how things are going or inquiring about a problem you have a friendly reassuring voice on the end of the phone and know relatives are in good hands.

How likely would you be to recommend Burgundy Care Services Ltd? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Gail Sykes, Managing Director at Burgundy Care Services Ltd responded to this review on 23 May 2016:

Thank you so much, it has been a pleasure looking after both your Mother and your Father.