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Recommended on homecare.co.uk Stamp 2627 Provider/Agency Recommendations have been made. They are displayed on the provider/agency details page. If you (as a service user / relation of a service user) have had a good experience with an agency, please share it by submitting a recommendation on the relevant home care provider details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Right at Home (Harrow) Harrow, London
Excellent service, nothing was too much trouble. They did exactly hat I asked when I asked and they looked after mum very well.

Overall Standard: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Sheena L (Daughter of Client/Service User) on Wednesday 26 November 2014.

Bluebird Care (Stratford and Warwick) Warwick, Warwickshire
We used the services of Bluebird for six weeks while my husband, who is normally my carer, was recovering from an operation. I was assisted with showering, washing, dressing etc. mornings and evenings. Although there were several carers over this period, they maintained a consistent high standard. They were punctual, willing to undertake additional tasks if time allowed and were efficient. They allowed me maximum independence and were always cheerful, encouraging and willing to engage in conversation. Nothing was too much trouble.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Ann F (Client / Service User) on Wednesday 26 November 2014.

Manorcourt Homecare (Colchester) Colchester, Essex
As I have Power of Attorney for my father, who was diagnosed with Alzheimer's four years ago, but myself living in Canada, It has been extremely important for me that the communication between Manor Court Care and myself flowed quickly, frequently and easily. The management and carers understood our situation, were caring and professional in their dealings with both myself and my father. When dad had to be admitted to a residential care home temporarily, the two Manor Court care managers took personal time to visit my father there, making sure he was ok and then reporting back to me by email. Their dedication and high standards of care were very much appreciated.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Patricia H (Daughter of Client/Service User) on Wednesday 26 November 2014.

Right Care Domiciliary Care Agency Colchester, Essex
Excellent service, all staff friendly, loves being looked after at home in own environment with Right Care Ltd. Kitty is fond of all carers especially Emma, Katherine and Sarah R also Sam.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Right Care Domiciliary Care Agency? Extremely likely

Submitted by Kitty Funnell (Client / Service User) assisted by Sarah Rodd [Carer] on Wednesday 26 November 2014.

North Bay Home Care (Lowestoft) Lowestoft, Suffolk
The North Bay Home Care Team is providing exemplary and responsive care to my mother. This has proved to be a life line to both her being able to stay longer in her own home, and also to myself as I live a long distance away. Nothing is too much trouble and communication is excellent when having to discuss issues or changes in care as needed.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Jane P (Daughter of Client/Service User) on Wednesday 26 November 2014.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Excellent in every way
I am so glad I discovered Home Instead in Southampton who have provided care to my Mother since the beginning of 2014. The same 2 wonderful carers come to visit regularly and usually take Mum out for a ride to the sea - she really looks forward to their visits. They also come to see her more frequently when my husband and I go away and I now feel confident that she is in safe hands. They are so much more flexible than any other care agency I have encountered and everyone from the carers to the admin. Staff and manager are professional, efficient, caring, helpful and extremely friendly. They really do care about making a difference.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Home Instead Senior Care (Southampton)? Extremely likely

Submitted by Lynda R. (Daughter of Client/Service User) on Wednesday 26 November 2014. Review relates to November 2014.

Mears Care Ltd (Fareham) Fareham, Hampshire
I am very happy with my carers.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Joan W (Client / Service User) on Wednesday 26 November 2014.

Mears Care Ltd (Fareham) Fareham, Hampshire
Having had my mother discharged from hospital before she should have been and without all proper equipment/care plan in place I wouldn't have managed without our carers. I would especially like to thank Zara Woodhouse, Sula Longhorn, Hannah Buckley, Melanie Tanner and Katherine Baker.

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Nona E (Client / Service User) on Wednesday 26 November 2014.

Right Care Domiciliary Care Agency Colchester, Essex
Some carers are more experienced/kind than others but on a whole very good. Very fond of Sarah, Lauren, Joy and Eve. Very happy with service received especially am call as have on main carer who is experienced.

Overall Standard: Good

Staff: Excellent

Care / Support: Good

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Right Care Ltd (Client / Service User) assisted by Sarah Rodd [Carer] on Wednesday 26 November 2014.

Right at Home (Bournemouth) Bournemouth, Dorset
Very satisfied with efficient and experienced, very pleasant, friendly carer. Our experience of care agencies puts this one at the top of the list.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Janet Rose (Client / Service User) on Tuesday 25 November 2014. Review relates to October 2014.

Home Instead Senior Care (Southampton) Southampton, Hampshire
The service is always provided in a caring and positive way, making my mum feel relaxed with the person helping her. Nothing seems too much trouble. My mum's feelings are always considered when carrying out any activity with her. It has helped everybody in the family as we have confidence that mum is looked after when we are away but feel they would always contact us if there is a problem.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Mary C (Daughter of Client/Service User) on Tuesday 25 November 2014. Review relates to November 2014.

Home Instead Senior Care (Isle of Man) Isle of Man
My husband suffers from dementia and cannot be left alone. I now have peace of mind when I leave him with a carer who is always very professional, kind and understanding to all his needs.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Anne Elaine Quayle (Wife of Client/Service User) on Tuesday 25 November 2014. Review relates to November 2014.

Amphion Home Care Services Ltd Scunthorpe, North Lincolnshire
I would recommend this company to anybody, excellent.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Izzy C (Client / Service User) on Tuesday 25 November 2014.

Home Instead Senior Care (Ipswich) Ipswich, Suffolk
I can ring up and speak to anyone, they will sort out my problem or pass me to someone who specialises in what I am asking. All the staff are wonderful and so very caring. I have two different girls who help me to look after Patrick, who has dementia and is hardly able to walk, also they really care how I am managing! My invoice comes once at the end of the month, so simple to read and never a fault. It is expensive but what can you do about that!

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Diana McCorkell (Wife of Client/Service User) on Tuesday 25 November 2014. Review relates to November 2014.

Home Instead Senior Care (Epsom & Mole Valley) Epsom, Surrey
My 89 year old mother with dementia was supported at home by carers from Home Instead. They were everything you wished a carer to be, kind, compassionate, fun, supportive, friendly, warm and professional. They provided my mother with companionship and care when I knew they were with her. I had total peace of mind and could 'switch off'. They were ideally suited in personality and interest.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Jill Berryman (Daughter of Client/Service User) on Tuesday 25 November 2014. Review relates to November 2014.

Home Instead Senior Care (York) York, North Yorkshire
We (my mother and I) have been delighted with my mother's main care giver. She has become a friend to my mother, treating her with respect and dignity. She brings this with a warmth and understanding that lightens my mothers days. We have been extremely pleased with the service from other care givers who come, and also from the company, who have matched up my mother's needs with the care givers and always provided carer we have asked for. Many thanks to all.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Janet M (Daughter of Client/Service User) on Tuesday 25 November 2014. Review relates to October 2014.

Pine Lodge Home Care Weston-Super-Mare, North Somerset
Very satisfied with Pine Lodge. I have found the carers very pleasant and cheerful, after reluctant to find it necessary to need help.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Pamela S (Client / Service User) on Tuesday 25 November 2014. Review relates to October 2014.

Bluebird Care (Tunbridge Wells) Tonbridge, Kent
Go ahead - good company, reliable.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Gwendoline G (Client / Service User) on Tuesday 25 November 2014.

Bluebird Care (Derbyshire Dales & Amber Valley) Belper, Derbyshire
Great support
Bluebird care are doing a great job providing help and companionship for my Mum. Strongly recommended. They did a comprehensive review of needs and specific requirements and have followed this through with periodic review. All carers are helpful and considerate and my mother enjoys their company.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Bluebird Care (Derbyshire Dales & Amber Valley)? Extremely likely

Submitted by Adrian Daley (Son of Client/Service User) on Tuesday 25 November 2014. Review relates to October 2014.

Helping Hands Home Care (Chipping Sodbury) Bristol, South Gloucestershire
Excellent care
My 96 yr old mother's care was recently taken over by Helping Hands agency from the re-enablement team. I have nothing but praise for the carers they show my mother care and compassion, maintain her dignity and treat her with the utmost respect. What they manage to do for her in the time given is brilliant. This is enabling her to remain living in her own home.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Helping Hands Home Care (Chipping Sodbury)? Extremely likely

Submitted by Margaret Warth (Daughter of Client/Service User) on Monday 24 November 2014. Review relates to November 2014.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Very reliable, very helpful and it makes me feel like I'm back in the real world.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Joyce M (Client / Service User) on Monday 24 November 2014. Review relates to November 2014.

Alliance Care and Support Ltd Clacton-on-Sea, Essex
All the staff are lovely.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Good

Management: Excellent

Treated with Dignity: Good

Submitted by Irene Farrow (Client / Service User) on Monday 24 November 2014. Review relates to October 2014.

Carewatch (Wyvern) Taunton, Somerset
Carewatch Wyvern looked after my mother and then my brother. The carers were all extremely professional, sympathetic and cheerful, and always 'went the extra mile'. I shall miss their support.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Jill T (Daughter of Client/Service User) on Monday 24 November 2014. Review relates to November 2014.

Seniors Helping Seniors (UK) Ltd Canterbury, Kent
Carer was dedicated and looked after me very well - which was for a few hours. I did appreciate the close matching of carer to client!

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Janine Capeling (Client / Service User) on Monday 24 November 2014. Review relates to November 2014.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Care givers are always on time, friendly and helpful. I liked the fact that I met them before they started caring for my dad.

Overall Standard: Good

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Good

Value for Money: Satisfactory

Submitted by Maxine Rendall (Daughter of Client/Service User) on Monday 24 November 2014.

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