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Latest Reviews Posted

The Rating options on each Review are as follows: Satisfactory, Good, Excellent, Poor, Very Poor.

Home Instead Senior Care (Ipswich) Ipswich, Suffolk

Home Instead have always been extremely supportive and we like the carer very much. The office staff are also extremely helpful in re-arranging visit times and general information. I like the fact that the same carer comes out to see my mother in law every time. I would not hesitate to recommend Home Instead to other friends and family.
How likely would you be to recommend Home Instead Senior Care (Ipswich)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Gardiner's Nursing & Homecare (Reading) Reading, Berkshire

We were happy with the professional care Gardiner's provided on my discharge from hospital.
How likely would you be to recommend Gardiner's Nursing & Homecare (Reading)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

White Cross Care Ltd Chatham, Kent

A friendly, honest and utterly reliable family run care agency. All requests are carried out in a professional but friendly way ensuring first class care making the person feel safe and secure. Compared to other agencies this one ticks all the boxes.
How likely would you be to recommend White Cross Care Ltd? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Everycare (Hillingdon) Ruislip, London

Excellent care at all times.
How likely would you be to recommend Everycare (Hillingdon)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Jane Care Ellesmere Port, Cheshire

My Mother has been looked after by Jane Care for over a year now, starting off with a visit each weekday to help her get ready in the morning and to ensure that she was ready for the day ahead - this type of personal service that she was given by the carer was 5 star. As my Mothers condition got worse she spent her last 2 weeks at home, and once again "Jane Care" were there to look after her. The ladies of Jane Care came in 4 times a day to support my Mother and to ensure that she was comfortable in her final days. Once again I would just like to say thanks "Jane Care" for all that you did to help my Mother to enjoy her final weeks.
How likely would you be to recommend Jane Care? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Churchfields Home Care Barry, Vale of Glamorgan

The carers are a lovely lot of ladies I never have a reason to complain, I can talk to them i have a laugh with them and they look after me as well. If i don't look well they listen to me and i will phone my daughter or a doctor to come visit me. I don't need any other company to see me and i have had them for years now. I am more than happy with them.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Value for Money : Excellent

Everycare (Central Surrey) Ltd Guildford, Surrey

Everycare provided a very considerate service. They were exceptionally understanding and supportive when discussing Mum's requirements. We felt well supported whilst taking steps into the unknown world of Carers. Mum has sung the praises of the carers who visit her regularly, and Everycare ensured Mum met each individual who would be involved in Mum's care, in an informal meeting prior to their providing care as Mum was a little anxious, as were we, the family. Everycare has given Mum pleasure in feeling good about herself again, and has given us as a family, some very welcome support.
How likely would you be to recommend Everycare (Central Surrey) Ltd? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Good

Everycare (Central Surrey) Ltd Guildford, Surrey

Everycare provided daily care for my parents for 2 weeks while we were away on holiday. This was their first experience so they were a bit anxious. However, they were very happy with the care and attention they received. The arrangement was made at short notice so the visits were shared between 3 carers, all of whom received high accolades. We were able to enjoy our holiday with peace of mind and will definitely come back to Everycare.
How likely would you be to recommend Everycare (Central Surrey) Ltd? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Churchfields Home Care Barry, Vale of Glamorgan

I am very pleased with the level of care mother is receiving for "Churchfields". She is treated with respect, dignity and above all kindness. The carers are very efficient and will do whatever is needed at any given time, without question. My mother is very interested in people generally and they will always find time to have a little chat with her. Churchfields also try to keep the same carers involved with mum which is important.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Wandsworth & Lambeth) London

I have been very pleased with all the carers who come to help. They are friendly, understanding and very competent. I feel quite happy to leave my husband in their care. I feel the administrative staff are understanding and helpful.

Overall Standard : Good

Staff : Good

Care / Support : Excellent

Management : Good

Treated with Dignity : Good

Value for Money : Good

Home Instead Senior Care (Rotherham) Rotherham, South Yorkshire

My brothers level of communication and understanding has improved greatly with the one to one service. We as a family are hugely grateful for the service provided.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Doris Jones Ltd Leigh-on-Sea, Essex

The owner recruits carers who all have their hearts in the right place and seem to be kind and like the residents. We were very happy with the speed at which the level of care could be changed at such short notice as our mothers needs changed. All staff are friendly and willing and we have confidence in them. Ps. This is a small business and we feel this is important for availability causes.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Wandsworth & Lambeth) London

Carers have all been good. I always get a call if she thinks he is unwell. We have discussed his needs and work together to cater for his needs and discuss what's best for him.

Staff : Excellent

Care / Support : Excellent

Management : Good

Value for Money : Good

Libertas Care Ltd Crewkerne, Somerset

The reason that I would like to recommend Libertas Care is that all the carers are so lovely and so good to my husband and always on time, so wonderful with their care. If I call the office to see if they can help me out for extra care they never let me down. they just give an amazing all round service.

Staff : Excellent

Management : Excellent

Churchfields Home Care Barry, Vale of Glamorgan

I have been very pleased with everything that has been asked for, in the way I have been treated. All members of staff have been very kind and treated me with respect and dignity. Nothing appears to be any trouble.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Churchfields Home Care Barry, Vale of Glamorgan

The quality of care for my mother in the 6 months or so we have been using Churchfields for has been wonderful. I know that my mother is safe in their hands. The staff communicate well both with each other and my family. Having used another company prior I believe I can confidently say that Churchfields are far better than their competition.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Churchfields Home Care Barry, Vale of Glamorgan

The care of staff at Churchfields are caring, friendly, efficient and thankfully very patient. Management are approachable which, as a family member, I find reassuring.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Bluebird Care (South Oxfordshire) Wallingford, Oxfordshire

The Bluebird care team assisted us, the family, with home based carers during the final period of mothers life. She was 95 had cancer with widespread secondaries, without exception they all took time to introduce themselves to us all and rapidly built a relaxed and professional relationship. Within the constraints of their care schedule they were reliable, making contact if they were delayed. They spent time sensitively assessing any specific care needs, responding to changes as mother's health deteriorated. Her wishes and dignity were respected and maintained. The staff responded quickly and calmly to several unexpected care changes, quietly reassuring mother until emergency teams responded. The standards of care were excellent, provided in an unhurried manner. Mother developed a relaxed and often humorous relationship with them "enjoying their visits". The team also responded positively to our queries and were supportive to the family during final weeks of her life. We recommend them to other families seeking care support for family.
How likely would you be to recommend Bluebird Care (South Oxfordshire)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Academy Home Care Services Ltd Kingswinford, West Midlands

This is a Company that is extremely well organised and efficient. The Carers are all trained to the highest professional standards. They show great empathy with my elderly disabled Father who is the service user. They are kind, caring, very reliable, and punctual. They perform their tasks thoroughly within the time that is available. I would not hesitate to recommend this Company to others.
How likely would you be to recommend Academy Home Care Services Ltd? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Prestige Nursing + Care (Wakefield) Wakefield, West Yorkshire

We have been satisfied with the service received.

Overall Standard : Good

Staff : Satisfactory

Care / Support : Excellent

Management : Satisfactory

Treated with Dignity : Good

Value for Money : Satisfactory

Home Instead Senior Care (Crawley) Crawley, West Sussex

The companionship care we receive for my mother at present is wonderful. The carers we have are efficient and very friendly and make us feel a lot more at ease with the situation. They are well trained in dealing with my mother's dementia, specifically in keeping her calm during bad periods. Any time we need extra help, it is provided without any worry on our part, which makes our lives a lot easier. There never seems to be a problem and we are extremely impressed with the service we are receiving. Thank you!
How likely would you be to recommend Home Instead Senior Care (Crawley)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Good

Home Instead Senior Care (Wandsworth & Lambeth) London

I love the service and my dad loves the care and attention his carer gives him.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Rotherham) Rotherham, South Yorkshire

I can't find any faults with the service, very happy. The caregiver feels more like a friend, she always arrives on time.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Rochdale) Rochdale, Greater Manchester

Kind, caring , attentive staff.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Wandsworth & Lambeth) London

A very good agency. I have been with them for 4 years and am very satisfied indeed. They observe all the protocols and both carers and office staff are excellent. Personally outstanding, my carer is kind, caring, efficient and flexible. She really meets my needs!

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent