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Recommended on homecare.co.uk Stamp 2869 Provider/Agency Recommendations have been made. They are displayed on the provider/agency details page. If you (as a service user / relation of a service user) have had a good experience with an agency, please share it by submitting a recommendation on the relevant home care provider details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Caremark (Plymouth) Plymouth, Devon
Very satisfactory Service.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Roy Stockman (Husband of Client/Service User) on Tuesday 27 January 2015.

Home Instead Senior Care (Cambridge) St Ives, Cambridgeshire
Excellent Service.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Charlotte P (Client / Service User) on Tuesday 27 January 2015.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Care givers are pleasant and very helpful. I have never come across a more efficient company.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Mary D (Client / Service User) on Tuesday 27 January 2015.

Sterling Care Partners Ltd Yeovil, Somerset
Was recommended to me and have been a client for over six months. Highly recommend both the set up and the helpers.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Anthony Jefferys (Client / Service User) on Tuesday 27 January 2015.

Primary Homecare Ltd Ipswich, Suffolk
We felt that your carers Elena and Carman were very friendly, understanding and gave mum the best care possible.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Margaret French (Daughter of Client/Service User) on Tuesday 27 January 2015.

Gardiner's Nursing & Homecare (Reading) Reading, Berkshire
We are very impressed with Gardiner's especially in direct comparison to previous care agency. We have a small group of carers one of whom visits each day. We highly recommend their services.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Gardiner's Nursing & Homecare (Reading)? Extremely likely

Submitted by Andrew Brown (Son of Client/Service User) on Tuesday 27 January 2015. Review relates to January 2015.

Abbey Care Liverpool, Merseyside
Abbey Care took over the care of my best friend Jack Lucas in September this year from a council run service. The difference in the level of care was remarkable. Jack was given his dignity and independence back by the team at Abbey. He was cared for as if he was a family member by 2 of his carers n particular and they made his Christmas and Birthday very special occasions. Jack had gone from being very frail and scared to his old self prior to his death last week. We are so lucky to have had their care and help in restoring him to his normal self. I literally cannot thank them enough for all that they have done on a daily basis but mostly for how they made Jack feel.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Abbey Care? Extremely likely

Submitted by Joanne Woods (Friend of Resident/Service User) on Monday 26 January 2015. Review relates to January 2015.

Boltonshaw Home Care Sunderland, Tyne & Wear
Very happy with the excellent service. For the first time in years I was able to relax and take a short break knowing my mum was happy and being well looked after. Will definitely recommend their very helpful and professional service.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Boltonshaw Home Care? Extremely likely

Submitted by Brenda Wall (Daughter of Client/Service User) on Monday 26 January 2015. Review relates to January 2015.

Caremark (Plymouth) Plymouth, Devon
I have had a few homecare agencies and Caremark is the best one. Their staff are pleasant, clean and staff checks are frequent. I have had several different problems and between us tried to sort them out (medical). If I have any problems I only have to phone and it is sorted out. The girls are pleasant and cheerful.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Janet E (Client / Service User) on Monday 26 January 2015.

Bluebird Care (Gravesham & Dartford) Gravesend, Kent
I received excellent care from Bluebird.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Margaret H (Client / Service User) on Monday 26 January 2015.

Home Instead Senior Care (Aylesbury Vale) Aylesbury, Buckinghamshire
I was consulted in a very relaxed way and the service was explained to me very clearly and the caregiver matched to me was an excellent choice.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Moya P (Client / Service User) on Monday 26 January 2015.

Astor Care & Nursing Agency (Knaphill) Woking, Surrey
I have been caring for my partner for over two years who suffers from Alzheimer's and in September (and at the end of my tether) got in contact with social services. They quickly introduced me to Margo McBride the manager at Astor and she assessed our needs and got carers to come in almost immediately. They are all highly trained, competent and caring and have transformed our lives. They have taken my partner out shopping, swimming, down to the seaside and out for meals, coffee etc. They are angels who have brought me back from the edge and have delayed my partner from going into full time nursing care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Clifford J (Partner of Client/Service User) on Monday 26 January 2015.

Astor Care & Nursing Agency (Knaphill) Woking, Surrey
I am very pleased with Margot and the team of carers. They have all been so good with mum. They are caring and usually prepared to go the extra mile when necessary, especially Margot (who is always prepared). I would have no hesitation in recommending this excellent team to others.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Angela M (Daughter of Client/Service User) on Monday 26 January 2015.

Essex Dementia Care Braintree, Essex
Each carer has been well trained in a 1 to 1 situation and in movement, handling and personal care. Knowledgeable and compassionate. Management has been responsive, proactive and supportive.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Essex Dementia Care? Extremely likely

Submitted by Chris Burton (Husband of Client/Service User) on Friday 23 January 2015. Review relates to January 2015.

Caremark (Plymouth) Plymouth, Devon
The carers are always on time, very courteous to my wife Barbara. They always do a perfect job, very trustworthy. We have had a few care companies and Caremark are by far the best one. The office staff are extremely good and very helpful and answer all queries and questions immediately and very well. My wife would recommend Caremark to anyone who needs help. A first class service. Thank you for being a very caring firm.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Submitted by G Thomas (Husband of Client/Service User) on Thursday 22 January 2015.

Carewatch (Bath & N E Somerset) Radstock, Bath & North East Somerset
They are completely reliable, always prompt or they let me know if the carer is going to be late. All my regular carers are friendly and sympathetic to my needs.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Suzanne D (Client / Service User) on Thursday 22 January 2015.

Sterling Care Partners Ltd Yeovil, Somerset
My mother has been having Sterling Care for nearly 3 years and in all that time I have never had a single problem. The team are very professional, respectful and thorough, always cheerful, on time and can always step in for an extra call if needed. The company will always go that extra mile. I would recommend them to anyone. For a first class service Sterling Care.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Penny Thomas (Daughter of Client/Service User) on Thursday 22 January 2015.

Home Instead (Farnborough,Farnham and Fleet) Farnborough, Hampshire
It means I can get out shopping. My carer is a very pleasant person. They are reliable and friendly.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Patricia W (Client / Service User) on Thursday 22 January 2015.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Excellent care! Tidy, on time, polite. Treats me very politely, friendly. Keeps in touch by phone, uses my daughter-in-law as the go between.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by John S (Client / Service User) on Thursday 22 January 2015.

Haven Homecare Trust Cardiff
My mother has used Haven for some years now. The Staff are always friendly, warm, accommodating and professional. Haven always listen to the needs of my parents and work hard to accommodate their changing needs and moods as they grow more infirm. The Staff rallied around when my mother was really struggling to cope with my father with his end-stages Vascular Dementia. The Manager was able to steer me through the minefield of which NHS/Social Services my Dad (and consequently Mum) required in his last months when myself and mother were at our wits end. A Manager and her team came to the rescue early one morning to deal with my Dad (and my mum) and call an ambulance when my mum discovered my dad had wandered around and fallen one night. In a world when we tragically regularly hear about abuse of our elderly parents in some dementia/care homes, It gives me great confidence to know I can trust and rely on Haven Homecare to provide for my Mum in the comfort of her own home. I am always happy to Recommend Haven Homecare.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Haven Homecare Trust? Extremely likely

Submitted by Neil Phillips (Son of Client/Service User) on Thursday 22 January 2015. Review relates to October 2014.

MyCare Services Sunderland, Tyne & Wear
During the time my friend had these carers I was extremely happy with the care they provided. They are a lovely team who are both very professional and caring. I would highly recommend this agency to others who are looking to receive warm, happy, punctual and professional care in their home.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend MyCare Services? Extremely likely

Submitted by Alison Hunter (Friend of Resident/Service User) on Wednesday 21 January 2015. Review relates to January 2015.

Pure HomeCare Leicester, Leicestershire
The caregivers are all very nice ladies, they are gentle quiet and very caring and I have never been let down by this agency.

Overall Standard: Good

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Maire W (Client / Service User) on Tuesday 20 January 2015.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Very pleased with the care and assistance we receive.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Doris S (Wife of Client/Service User) on Tuesday 20 January 2015.

Astor Care & Nursing Agency (Knaphill) Woking, Surrey
Astor nursing is a highly professional care agency with excellent dedicated staff. The needs of each individual client are paramount and therefore the services provided are exceptional. I would without hesitation recommend Astor Nursing to anyone and everyone.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Michael Cherriman (Client / Service User) on Tuesday 20 January 2015.

Home Instead Senior Care (Southport) Southport, Merseyside
Home Instead are a very well organised agency and the quality of their carers are second to none. Home Instead have helped me look after my Mum for several years and I couldn't have done it without them! If you have to use an agency to help care for a loved one, this is the one! I always knew that my Mum was in the best of hands and never had to worry about her safety.

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Home Instead Senior Care (Southport)? Extremely likely

Submitted by Sue Pritchard (Daughter of Client/Service User) on Tuesday 20 January 2015. Review relates to January 2015.

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