Search for Home Care Agencies in the UK

Search 6477 UK Home Care Agencies providing Carers to all parts of the UK.

Featured Home Care Groups more info…

Latest Reviews Posted

My husband, a service user of Caremark (Redcar & Cleveland), sadly died in November 2015. We had always been satisfied with the Care provision of Caremark, and the caring and compassionate attitude of carers, as his health deteriorated. Following his death, I have continued to need ongoing assistance with household tasks, and an element of emotional support. As we had been so satisfied with the input of Caremark, and particularly the visiting carers, since June 2012, I requested that they continue their involvement with myself. I am more than happy with their assistance and support, which has continued on a weekly basis since November 2015, and have no plans to make any changes.

Thank you, Caremark for your help and understanding at this very difficult time in my life.

How likely would you be to recommend Caremark (Redcar & Cleveland)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Michelle Tart, Care Manager at Caremark (Redcar & Cleveland) responded to this review on 25 Aug 2016:

Thank you for leaving such a lovely review Kathleen, we really appreciate it.

Management and staff treated my brother with care and dignity. They listened to his wishes for his personal needs. Nothing was a bother to any of the carers. Had time to listen to him. His needs were very complexed and the staff/carers and carried out his needs and listened to him.

How likely would you be to recommend Crescent Homecare Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We have been very pleased with all our contacts with Help for Carers, especially the consistency and character of the carer who comes to us.

How likely would you be to recommend Help for Carers? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Stefan Kuchar, CEO at Help for Carers responded to this review on 25 Aug 2016:

Thank you for your support and kind words.

The staff have always been friendly, approachable, flexible and very kind to my Dad. When I have needed to arrange care at short notice, it has always been accommodated. When I call the agency the staff are professional, friendly and I feel listened to.
The reason for not giving care an excellent rating is only due to the fact that I have had to ask a few times for the lunch time support to make Dad a meal and plate something for his supper. It doesn't always happen if Dad says he isn't hungry. Otherwise very satisfied with the agency overall.

How likely would you be to recommend Right at Home (Sutton & Epsom)? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Good

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I'm pleased and impressed with the care and support my grandmother receives.

How likely would you be to recommend Manorcourt Homecare (Harlow)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

All the carers who visit and help me for half an hour every morning are very kind and helpful. In fact, we treat each other as friends.

How likely would you be to recommend Prestige Care Pembs Ltd? Likely

Management: Satisfactory

Value for Money: Satisfactory

Care / Support: Good

Staff: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

I've enjoyed my experience, everyone is charming, I get plenty of time with my carers.

How likely would you be to recommend Manorcourt Homecare (Saffron Walden)? Extremely Likely

Management: Good

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

My mum has always received a fabulous standard of care from Haslemere Care Agency. Her carers are like friends. She has always been treated with dignity and respect.

How likely would you be to recommend Haslemere Homecare Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We found all the carers kind, considerate and professional in their duties, and can highly recommend them.

How likely would you be to recommend Platinum Care Cheshire Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Excellent staff, all of whom think and care about what they do for me. Once a day they wash and dress me and apply medication. They (two carers) attend for half an hour at a time. Truly magnificent.

How likely would you be to recommend Allcare Shropshire Ltd? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Good outcome with Home Instead. On the whole, I have had a good experience. Caregivers are excellent, they do the job that not many people would choose to do. All caregivers have a good sense of humour which is important to me.

How likely would you be to recommend Home Instead Senior Care (Liverpool Central & North)? Extremely Likely

Management: Satisfactory

Value for Money: Satisfactory

Care / Support: Excellent

Staff: Satisfactory

Overall Standard: Good

Treated with Dignity: Excellent

Home Instead have provided over the last six months a very supportive service, tailor-made to our requirements. They have provided a very experienced carer to visit weekly to help with household chores and provide friendly company to my wife, allowing me time to continue my personal interests. They have an efficient office service who will provide additional back-up if needed, giving my wife and I great reassurance.
The six-month review is very helpful and gives us good guidance in personal needs.

How likely would you be to recommend Home Instead Senior Care (Ipswich)? Extremely Likely

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

For the past 2 years, I have had a lot of support from this agency with respect to caring for my mother. I have found staff easy to work with and if I have any concerns they have been dealt with in a friendly and professional way. The carers always look smart and treat my mother well, giving her the dignity she deserves.

How likely would you be to recommend Manorcourt Homecare (Thurrock)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Good

Overall Standard: Good

Treated with Dignity: Excellent

Avanta has kept me informed of any changes, my mum appears comfortable with them supporting her in her own home.

How likely would you be to recommend Avanta Care Ltd? Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Carers always ask if there is anything else they can do for me before they go.

How likely would you be to recommend Haslemere Homecare Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Since Prestige Care 247 have been in charge of my care, my life has become much easier and much better. My Carers are fantastic and I am completely at ease with them. When joining Prestige I asked for only a couple of Carers at the most and not the 10-20 I've had with previous companies. I fully expected Prestige to be like those previous companies, but they have understood and gave me exactly what I needed. My Carers are wonderful and I now consider them part of the family. They are honestly hands down the best Carers I have ever had and I've had care for 20 years now. I had to go through a lot of care companies before I found the best which are Prestige Care 247! I would trust them to look after any of my family.

How likely would you be to recommend Prestige Care 247? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Ever since my mum was diagnosed with Parkinson's my family and I have had to painfully witness her mobility, mind and quality of life go through many changes and it became obvious she needed more than just her family to help.

Although we were helped and guided by our local social services team, we were in desperate need of professional advice.

After initially struggling, Wecare came and changed our whole perspective. They gave us reassurance, trust and most of all peace of mind not only for my mum but for us as a family too.

Their carers are experienced and trained to the highest level, ensuring her medication is administered correctly, assisting with her personal hygiene to maintain her dignity and helping wherever it was needed. Importantly the carers took a lot of effort getting to know her so the care is actually personal.

Wecare has given my mum her quality of life back, for which we as a family we are truly grateful.

How likely would you be to recommend WeCare? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Jordan, Director at WeCare responded to this review on 24 Aug 2016:

It's been an absolute pleasure to support your mother and we look forward to continuing

My husband is happy for the carer for one week to look after my husband as sadly he had to go into hospital. He has MSA, multiple system atrophy and this affected his blood pressure so he could not stand without passing out. She was lovely with him and handled his personal care so well and thoughtfully. She was very cheerful and chatted to him about different things. When they came to our house to discuss his needs they were both very interested in his life and what he liked.

How likely would you be to recommend Heritage Healthcare (Trafford)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Excellent

To access the right care is a minefield, but after reading in the local press about the company and a couple of unsatisfactory phone calls to others, the response from Home Instead gave me confidence. From the onset, the arrangement has worked far better than I anticipated. It was a big step as I booked it on behalf of my husband, but he is pleased and happy.

How likely would you be to recommend Home Instead Senior Care (Solihull)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Prestige Care 247 were fantastic when we needed overnight care for my 95 yr old father. He was unable to get in and out of bed safely and had been falling and spending hours during the night stuck in the bathroom or sitting in a chair when unable to get back into bed.
The staff were very professional and the carers treated my Dad with dignity and compassion. He developed an excellent rapport with his main carer particularly and spoke very highly of him to all the family.
It brought about an amazing transformation from doddery, confused and vulnerable old man, really suffering from lack of sleep and struggling with personal hygiene and activities of daily living to a normal, well rested chap with a renewed zest for life. He was able to really enjoy his last 6 months of life to the full as a result of the night carers.
Many thanks to all involved.

How likely would you be to recommend Prestige Care 247? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

As I am unable to do anything for myself it is a great help having assistance. Naturally, I have favourites, my first carers who have been coming for ten or more years, one, in particular, is more of a friend. Generally, the carers are very obliging and do everything that's possible to help me. I am only sorry they weren't in existence when I needed help for my husband. I probably wouldn't be in this situation. Half an hour of their help would have been wonderful.

How likely would you be to recommend Allcare Shropshire Ltd? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Excellent service with my brother. Very satisfactory with carers working with him.

How likely would you be to recommend Manorcourt Homecare (Thurrock)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The carers are very good, almost always on time. I have enough time with my carers and they complete all tasks to my satisfaction.

How likely would you be to recommend Manorcourt Homecare (Saffron Walden)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Excellent

Overall Standard: Satisfactory

Treated with Dignity: Excellent

We are getting the correct care we need. We like to have a chat with our carers and they do their job well.

How likely would you be to recommend Manorcourt Homecare (Saffron Walden)? Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Good

After changing care providers from an agency that looked after my mother for 10 years to Mocare, my mother has never been happier. The managers have provided so much help and assistance in such a short period of time it has been an eye opener of how proper care should be. They assist with advice on methods or care, plan activities that my mother enjoys, and the staff are all friendly and really patient, they keep us informed on any issues or concerns and give positive updates on my mother. They understand my mother's condition, and she has improved in her mental wellbeing and in her personal appearance as the staff are happy to help her do her hair and make-up as well. Mocare has restored our faith in the care sector, the managers are both professional and approachable. I would recommend Mocare to anyone who is looking for a new provider for home care or that wants to change providers, you don't have to settle for second rate care, wish we had moved ages ago. Thank you Mocare

How likely would you be to recommend Mocare? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent