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Latest Reviews Posted

The Rating options on each Review are as follows: Satisfactory, Good, Excellent, Poor, Very Poor.

White Cross Care Ltd Chatham, Kent

A friendly, honest and utterly reliable family run care agency. All requests are carried out in a professional but friendly way ensuring first class care making the person feel safe and secure. Compared to other agencies this one ticks all the boxes.
How likely would you be to recommend White Cross Care Ltd? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Everycare (Hillingdon) Ruislip, London

Excellent care at all times.
How likely would you be to recommend Everycare (Hillingdon)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Churchfields Home Care Barry, Vale of Glamorgan

The carers are a lovely lot of ladies I never have a reason to complain, I can talk to them i have a laugh with them and they look after me as well. If i don't look well they listen to me and i will phone my daughter or a doctor to come visit me. I don't need any other company to see me and i have had them for years now. I am more than happy with them.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Value for Money : Excellent

Churchfields Home Care Barry, Vale of Glamorgan

I am very pleased with the level of care mother is receiving for "Churchfields". She is treated with respect, dignity and above all kindness. The carers are very efficient and will do whatever is needed at any given time, without question. My mother is very interested in people generally and they will always find time to have a little chat with her. Churchfields also try to keep the same carers involved with mum which is important.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Rotherham) Rotherham, South Yorkshire

My brothers level of communication and understanding has improved greatly with the one to one service. We as a family are hugely grateful for the service provided.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Doris Jones Ltd Leigh-on-Sea, Essex

The owner recruits carers who all have their hearts in the right place and seem to be kind and like the residents. We were very happy with the speed at which the level of care could be changed at such short notice as our mothers needs changed. All staff are friendly and willing and we have confidence in them. Ps. This is a small business and we feel this is important for availability causes.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Libertas Care Ltd Crewkerne, Somerset

The reason that I would like to recommend Libertas Care is that all the carers are so lovely and so good to my husband and always on time, so wonderful with their care. If I call the office to see if they can help me out for extra care they never let me down. they just give an amazing all round service.

Staff : Excellent

Management : Excellent

Churchfields Home Care Barry, Vale of Glamorgan

I have been very pleased with everything that has been asked for, in the way I have been treated. All members of staff have been very kind and treated me with respect and dignity. Nothing appears to be any trouble.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Churchfields Home Care Barry, Vale of Glamorgan

The quality of care for my mother in the 6 months or so we have been using Churchfields for has been wonderful. I know that my mother is safe in their hands. The staff communicate well both with each other and my family. Having used another company prior I believe I can confidently say that Churchfields are far better than their competition.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Churchfields Home Care Barry, Vale of Glamorgan

The care of staff at Churchfields are caring, friendly, efficient and thankfully very patient. Management are approachable which, as a family member, I find reassuring.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Bluebird Care (South Oxfordshire) Wallingford, Oxfordshire

The Bluebird care team assisted us, the family, with home based carers during the final period of mothers life. She was 95 had cancer with widespread secondaries, without exception they all took time to introduce themselves to us all and rapidly built a relaxed and professional relationship. Within the constraints of their care schedule they were reliable, making contact if they were delayed. They spent time sensitively assessing any specific care needs, responding to changes as mother's health deteriorated. Her wishes and dignity were respected and maintained. The staff responded quickly and calmly to several unexpected care changes, quietly reassuring mother until emergency teams responded. The standards of care were excellent, provided in an unhurried manner. Mother developed a relaxed and often humorous relationship with them "enjoying their visits". The team also responded positively to our queries and were supportive to the family during final weeks of her life. We recommend them to other families seeking care support for family.
How likely would you be to recommend Bluebird Care (South Oxfordshire)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Academy Home Care Services Ltd Kingswinford, West Midlands

This is a Company that is extremely well organised and efficient. The Carers are all trained to the highest professional standards. They show great empathy with my elderly disabled Father who is the service user. They are kind, caring, very reliable, and punctual. They perform their tasks thoroughly within the time that is available. I would not hesitate to recommend this Company to others.
How likely would you be to recommend Academy Home Care Services Ltd? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Prestige Nursing + Care (Wakefield) Wakefield, West Yorkshire

We have been satisfied with the service received.

Overall Standard : Good

Staff : Satisfactory

Care / Support : Excellent

Management : Satisfactory

Treated with Dignity : Good

Value for Money : Satisfactory

Home Instead Senior Care (Crawley) Crawley, West Sussex

The companionship care we receive for my mother at present is wonderful. The carers we have are efficient and very friendly and make us feel a lot more at ease with the situation. They are well trained in dealing with my mother's dementia, specifically in keeping her calm during bad periods. Any time we need extra help, it is provided without any worry on our part, which makes our lives a lot easier. There never seems to be a problem and we are extremely impressed with the service we are receiving. Thank you!
How likely would you be to recommend Home Instead Senior Care (Crawley)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Good

Home Instead Senior Care (Rotherham) Rotherham, South Yorkshire

I can't find any faults with the service, very happy. The caregiver feels more like a friend, she always arrives on time.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Rochdale) Rochdale, Greater Manchester

Kind, caring , attentive staff.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Carers Trust Thames (Hillingdon Office) Uxbridge, London

I recommend Crossroads very highly. When you choose to employ a care attendant, your choice is of the highest standard. They are always on time, if delayed they always inform me. My mother who was cared for enjoyed all the care attendants, they were very friendly and very professional. Crossroads became Mum's friends and replaced her old friends. Crossroads allowed me to have a break and I felt so safe leaving her. Mum enjoyed singing, dancing, chatting and reading. Crossroads attended to my dog as well as supplied drinks and food when required. Crossroads made me want to be a Crossroad Care attendant.
How likely would you be to recommend Carers Trust Thames (Hillingdon Office)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Maidenhead, Henley on Thames & Wallingford) Maidenhead, Berkshire

Since Home Instead started providing care in April 2015 his home life has improved considerably thanks to the continual attentiveness of staff from office to care giver as next of kin I cannot thank the whole team enough.

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Value for Money : Satisfactory

Home Instead Senior Care (North Sheffield) Sheffield, South Yorkshire

My care givers are always prompt, friendly and caring and considerate. Their support means that my wife and I have more time to spend with our daughter, which is very important to me.
How likely would you be to recommend Home Instead Senior Care (North Sheffield)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care North Oxfordshire Banbury, Oxfordshire

My 90 years of age mother is blind and we found Care manager very helpful and understanding. She thought of things we would never have thought of . The same for the carers my mum had . They went out of their way to think of things to do even though my mother was blind. I found everyone in the company are full of empathy which we have not always received with other agency's. I would recommend this company to anybody who was thinking of using them . You would not be disappointed.
How likely would you be to recommend Home Instead Senior Care North Oxfordshire? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Good

Right at Home (Maidenhead) Maidenhead, Berkshire

All members of staff who care for me are polite and caring and listen to my concerns. I not only feel physically cared for but much more positive. I feel privileged to know such a lovely team. My family have noticed how much more positive and well I look. Management listen and deal positively with my requests.

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Value for Money : Excellent

Bluebird Care (Windsor & Maidenhead) Maidenhead, Berkshire

The carers are very reliable. They are nice homely people. I am told by the office team whenever there is a change to my allocated carer at visit time. This only happens on rare occasions. The carers are very pleasant and will do anything I ask of them.
How likely would you be to recommend Bluebird Care (Windsor & Maidenhead)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Good

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Right at Home West Midlands (South) Birmingham, West Midlands

I strongly recommend this agency. We're very satisfied with the carer who was carefully chosen to suit my mother's needs. When we had an emergency the agency immediately sent someone.
How likely would you be to recommend Right at Home West Midlands (South)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Good

Home Instead Senior Care (Southampton) Southampton, Hampshire

Reliable, friendly and with a sense of humour.
How likely would you be to recommend Home Instead Senior Care (Southampton)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (East Northants) Wellingborough, Northamptonshire

Very happy with all care and especially the carers.
How likely would you be to recommend Home Instead Senior Care (East Northants)? Likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent