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Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Right at Home (Guildford and Farnham) Farnham, Surrey

One day when I didn't feel well, right at Home came in and called the GP for me. Got them to make a home visit and contacted my daughter who lives in another country and kept her up to date with everything. I was totally reassured that help was on its way and it was a great comfort to know my daughter wasn't worried about me. A great service that works well, effective and efficient as well as caring.
How likely would you be to recommend Right at Home (Guildford and Farnham)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Caremark (Plymouth) Plymouth, Devon

Very reliable, friendly and caring.
How likely would you be to recommend Caremark (Plymouth)? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Sterling Care Partners Ltd Yeovil, Somerset

I find all carers who visit very friendly, competent in their work and understanding to my needs. Nothing is too much trouble and I am very pleased with the service given.
How likely would you be to recommend Sterling Care Partners Ltd? Likely

Overall Standard : Excellent

Staff : Good

Care / Support : Excellent

Management : Good

Treated with Dignity : Excellent

Value for Money : Good

Somerset Care Community Services (Taunton Deane & Chard) Taunton, Somerset

I have employed the ser vices of Somerset Care for almost ten years now, having two carers four times a day i.e. 56 carers attending 28 visits every week. They provide a variety of services, e.g. continence pad changing, showering, washing, dressing as necessary and sitting services for some afternoons. My wife cannot speak and hardly moves although she can understand what is going on around her. Feeding is not part of the service given. The service has always been good but has become excellent since a recent move from Chad to Taunton.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Good

Treated with Dignity : Excellent

Value for Money : Good

Anglian Care Ltd Benfleet, Essex

My mother had been ill and previously with another carer. We changed to Anglian Care and was shocked to see just how poor the previous carer was. Anglian Care were fantastic, they were very flexible with dates and times as my mother was regularly in and out of hospital. Nothing that we asked for was a problem. the management staff to the actual carers were great. I would have no hesitation in recommending Anglian Care to anyone requiring care.
How likely would you be to recommend Anglian Care Ltd? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Red Kite Home Care Slough, Buckinghamshire

We have used Red Kite for four and a half years for my Aunt who has slight Dementia and her son who has Aspergers. They are fantastic carers, nothing is too much, they email regularly and have good ideas for on going care, need rails, wheelchair etc. The staff have endless patience as they are caring for 2 people. In Feb 2015 the son was so aggressive to the carers that it was impossible for them to care for my Aunt, after a visit by Rapid Response it was decided she should go into a home, she is 92. Her son, Aspergers cannot cope alone so has Red Kite for an hour each day for washing, encouraging him to wash and change his clothes, again the carers are great and the office quite amazing and in touch with the carers and the clients problem. I employed another caring agency before Red Kite, they whizzed in for 15mins, signed the book and did nothing. Red Kite are great, I recommended them to a friend who was pleased and a neighbour used them and she was thrilled. It is not an easy job, done for the love of the clients and not the money I imagine. (I have no idea of wages )
How likely would you be to recommend Red Kite Home Care? Extremely likely

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Good

Treated with Dignity : Good

Value for Money : Excellent

Right at Home (Bournemouth) Bournemouth, Dorset

We have been with this agency for 2 years. Right at Home provides a reliable service. The overall standard of Carers is 'good', some are 'excellent'. I have no hesitation in recommending this agency.
How likely would you be to recommend Right at Home (Bournemouth)? Extremely likely

Overall Standard : Good

Staff : Good

Care / Support : Good

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Good

Home Instead Senior Care (Brentwood, Billericay and Upminster) Ingatestone, Essex

Carers always turned up when they were supposed to. Same carers over time so mum got used to them and recognised them. They were always friendly and treated mum with respect. Had to get another agency involved when mum came out of hospital and this highlighted the difference between a good and bad agency. Home Instead were professional and friendly, both the carers and the office, and I would recommend them for continuity of care and the fact they turned up when they were supposed to which was peace of mind in itself.

Overall Standard : Good

Staff : Good

Care / Support : Excellent

Management : Good

Treated with Dignity : Excellent

Value for Money : Good

Home Instead Senior Care (Rotherham) Rotherham, South Yorkshire

The care and support staff have all been very pleasant and chat with mum as well as doing the tasks asked of them. At present mum just needs help with everyday tasks however there is flexibility when we have needed to make any adjustments or extra requests- like taking mum to the doctors. This is of great importance at the moment as mum doesn't need full tine care but we have Home Instead as the family's back up. Management do regular visits to ensure we are having our needs met.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Angels Healthcare Services Ltd Newbury, Berkshire

I have known Sheila Hamilton for a number of months and have always found her to be helpful, reliable and well organised. She has a pleasant appearance, is polite and presents herself well at all times. It is therefore a pleasure to have her as my carer.

Overall Standard : Good

Staff : Good

Care / Support : Good

Management : Good

Treated with Dignity : Good

Value for Money : Good

Home Angels Healthcare Services Ltd Newbury, Berkshire

I have always been very pleased with the way I'm treated by the home angels. They help me when I need help but they also let me do things I am capable of doing myself. I can't say anything against them .

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Nightingales Golden Care Ltd Portsmouth, Hampshire

Excellent in all respects of management and care with reference to Sam, Beth and Dan, great team! Understanding, helpful, much appreciated. Beth is exceptional in juggling her work and her continued help and care with Stuart is very much appreciated.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Rochdale) Rochdale, Greater Manchester

The carers are caring, thoughtful people who do all they can for the clients and giving help in every way. Nothing is too much for them, they do all kinds of work. They are people giving help and encouragement to their clients. I could recommend them to anyone, I could not manage without them.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Verina Daly Care Ltd Waterlooville, Hampshire

Very friendly, efficient carers. I had them daily after first needing help after a knee replacement and later after a fall with a broken wrist. I would thoroughly recommend them.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Satisfactory

Bluebird Care (Northumberland South) Cramlington, Northumberland

Supply a carer to assist my husband twice a week to get up in the morning, to shower, shave and dress. I have also been able to apply for the same carer to come and sit with him occasionally when I have been invited to an event. This has been very helpful, Jade, the carer, is quietly supportive and it is a great benefit to have the same person all the time to build up a confident relationship.
How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely likely

Overall Standard : Good

Staff : Good

Care / Support : Good

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Good

Home Instead Senior Care (Rochdale) Rochdale, Greater Manchester

Home Instead are great. Mum wouldn't be at home without the help and care from the staff. They have formed great relationships with mum and I feel we have the support we need from Home Instead. They have proven to be a genuine and caring company that we can trust and rely on.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Good

Treated with Dignity : Excellent

Value for Money : Good

Caremark (Plymouth) Plymouth, Devon

My carer is very competent, being polite and considerate at all times.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Sterling Care Partners Ltd Yeovil, Somerset

My carer is a lovely girl - she does everything that I ask, and is so through. I relly feel that she is concerned about our welfare. I am more than satisfied with her - she always telephones us if (on rare occasions) she is unable to come. Cannot ask for anything else. Well satisfied!

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Nightingales Golden Care Ltd Portsmouth, Hampshire

Staff always look happy to help - polite and friendly staff. They don't just look after me - they help me with my daughter and feed my cat.

Overall Standard : Good

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Opika Care Northampton, Northamptonshire

Opika Care have been involved in caring for my elderly parents for the past 3 months and in that time have gone over and above the normal caring role to ensure the well-being of them both. The standard of care is excellent and I would not hesitate to recommend them.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Carers Direct Homecare Leicester, Leicestershire

Well kept, carers are very helpful most of the time but good condition and helpfulness at all times.

Overall Standard : Good

Staff : Good

Care / Support : Satisfactory

Management : Good

Treated with Dignity : Good

Value for Money : Good

MyCare Services Sunderland, Tyne & Wear

- On first meeting, the manager put me at ease and listened to my reqirments and promptly put these needs into place. - The staff are punctual, polite, respectful of my needs and very helpful. I feel safe in their care. - I feel very comfortable with all 3 of my carers and we are building a feeling on mutual trust. - When the carer leaves I feel ready for the day and my house is tidy.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Angels Healthcare Services Ltd Wokingham, Berkshire

My carer is very through, and very professional. She gives me my dignity and the care is way above and beyond the usual standard of care. Nothing is too much trouble for her.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

MyCare Services Sunderland, Tyne & Wear

Very friendly, helpful, caring and understanding staff. Excellent service. Very supportive to clients and family. Cater to every need. Very respectful and professional. I couldn't wish for any more, they have helped a lot with the care of my mother who has many elements.

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent

Home Instead Senior Care (Edgbaston) Birmingham, West Midlands

Loves the company of the carers as we go out and about - shopping etc..

Overall Standard : Excellent

Staff : Excellent

Care / Support : Excellent

Management : Excellent

Treated with Dignity : Excellent

Value for Money : Excellent