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Recommended on homecare.co.uk Stamp 2599 Provider/Agency Recommendations have been made. They are displayed on the provider/agency details page. If you (as a service user / relation of a service user) have had a good experience with an agency, please share it by submitting a recommendation on the relevant home care provider details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Elderflower Homecare Ripon, North Yorkshire
Carers are without exception kind and cheerful. Nothing seems too much trouble. This service is as faultless as humanly possible. Rehabilitation is also assisted. I would recommend it without reservation.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Good

Submitted by Richard Archer (Client / Service User) on Thursday 20 November 2014.

Trafalgar Community Care LTD Liverpool, Merseyside
thank you all so much
So gives us as a family peace of mind mum is being so well looked after treated with respect and dignity reliable service. Tina is a hands on carer who is excellent at her job managers are always available. I highly recomend this company and will be grateful to the company and staff for providing a exellent service

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Trafalgar Community Care LTD? Extremely likely

Submitted by angela gribbin (Daughter of Client/Service User) on Wednesday 19 November 2014. Review relates to October 2014.

Halo Homecare Surbiton, London
Thank you
My aunt has been looked after at home by 121 now Halo Homecare for maybe 3 years duration. As her care needs increased during this period Halo Homecare were very accomodating with the changes required. The carers in general were extremely caring and over this time staff were more or less the same people visiting her, which is a consistancy that older people need to feel secure. Very good lines of communication were in place with the Halo team, and it was always easy to speak to them if needed. At the time of writing this my aunt now requires nursing care which will be in a nursing home, otherwise I would have had every confidence to stay with Halo Homecare. Thanks to all of the team at Halo MKDS

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Halo Homecare? Likely

Submitted by Martin (Nephew of Client/Service User) on Wednesday 19 November 2014. Review relates to November 2014.

Home Instead Senior Care (East Hampshire and Midhurst) Alton, Hampshire
I have been a client of Home Instead for about 7 months. They have provided companionship on one weekday per week. I can honestly say that the quality of care and companionship has been of an excellent standard, and I have enjoyed the company of the ladies concerned. I fully recommend Home Instead Senior Care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by John C (Client / Service User) on Tuesday 18 November 2014.

Home Instead Senior Care (East Lothian and Midlothian) Musselburgh, East Lothian
We have had professional and compassionate social care for my husband.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Jillian W (Wife of Client/Service User) on Tuesday 18 November 2014.

Housing & Care 21 - Holm Court Extra Care Housing Ipswich, Suffolk
Excellent Care
Can't fault the care they give my Grandmother. Each member of staff really cares about her and it is a lovely place for her to live. She has her own flat and the care team then provide her with the tailored care she needs when she needs it. Working in the industry I can definitely say it is a very well run home and one I am happy to recommend.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Housing & Care 21 - Holm Court Extra Care Housing? Extremely likely

Submitted by Joanna McCall (Granddaughter of Client/Service User) on Monday 17 November 2014. Review relates to November 2014.

TLC Private Home Care Services Manchester, Greater Manchester
Outstanding care
I want to thank all TLC staff with whom I came into contact in the year my Mother was a customer. All staff were extremely supportive and helpful. My experience of the organisation has been so positive. I'd like to praise TLC carers for their unstinting care and support as Mum's health deteriorated. TLC carers genuinely care; it's not just a job to them. They pay attention to detail and they see the 'client' as a person. Mum became confined to bed in January 2014 and it is a testament to the high standard of care that Mum never had a pressure sore - an astonishing achievement that Mum's Doctor and Community Matron regularly commented on. The carers knew how my Mum liked to dress (everything always had to match), they knew she had a sweet tooth, they arranged for a hairdresser to style her hair when she was confined to bed. They chatted to her, told her jokes, knew which TV programmes she liked to watch, that she liked a photo of my Dad on her bedside table. Her hair was always smooth from where the carers had stroked it as they spent time with her. They put up with my well intended interference and we came to work as a team to keep Mum comfortable. The combined skill, knowledge, care and support of TLC changed my Mum's life enormously. It also changed my life as I had utter confidence that Mum would be happy, safe and nurtured. I will greatly miss these wonderful people. I simply cannot thank or praise them enough.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend TLC Private Home Care Services? Extremely likely

Submitted by KH (Daughter of Client/Service User) on Sunday 16 November 2014. Review relates to October 2014.

Caremark (Barnsley) Barnsley, South Yorkshire
The two managaers I have contact with I find very helpful and I can approach them very easily if I have any problems and they sort them out. Nothing seems too much trouble for them.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Submitted by Audrey R (Friend of Resident/Service User) on Friday 14 November 2014.

Caremark (Barnsley) Barnsley, South Yorkshire
The care and support I receive allows me to access the community, which I couldn't do without this care and support

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Submitted by Erland P (Client / Service User) on Friday 14 November 2014.

Caremark (Barnsley) Barnsley, South Yorkshire
Staff very willing, very helpful and very adaptable. Me and my family were impressed at the quickness of care that are provided at short notice. I dont deal with management a great deal but they are always there if needed. I am very happy with Caremark as a service.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Submitted by Sonia M (Client / Service User) on Friday 14 November 2014.

Fylde Community Care Ltd Lytham St Annes, Lancashire
Excellent all round care of my mother
My mother lived over 100 miles from us and in her late 80's and early 90's she needed extra help if she was to remain in her own bungalow. We engaged Fylde Community care who attended my mother three times a day and their service, kindness and friendship was truly outstanding. All the girls went the extra mile, were patient and gentle and became mum's friends. The manager in the office, was amazing and in a crisis, always came to our aid until we were able to drive up to help. Eventually my mother was forced to move nearer to us and our only regret was that we couldn't take Fylde Community Care with us. Thank you to each and every one of you, we miss you all very much.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Fylde Community Care Ltd? Extremely likely

Submitted by Nancy Greenway (Daughter of Client/Service User) on Friday 14 November 2014. Review relates to May 2014.

Primary Homecare Ltd Ipswich, Suffolk
My wife had a stroke about 18 months ago she also has dementia. Primary Home Care have been coming round every morning to shower and dress her. The carers have all been brilliant and I cannot fault them, all have been friendly and very caring. I cannot speak more highly of them.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Submitted by Bryan C (Client / Service User) on Wednesday 12 November 2014.

Home Instead Senior Care (Great Barr & West Bromwich) Smethwick, West Midlands
Since I have known Kim and Ram my mother's health has shown a massive improvement. Kim is a very kind, considerate, warm person. She spends so much time and patience with her and my mum looks forward to her visits. We also have Clare who visits when Kim can't and also has a wonderful effect on my mum. I would certainly recommend Home Instead to anyone. Their love and dedication to the people they visit is wonderful, and I regard both Kim and Ram my friends.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Sarah H (Daughter of Client/Service User) on Wednesday 12 November 2014.

Home Instead Senior Care (Great Barr & West Bromwich) Smethwick, West Midlands
A very effective, efficient and flexible service which caters specifically for needs of the individual and their carer.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Val Baker (Wife of Client/Service User) on Wednesday 12 November 2014.

Home Instead Senior Care (Great Barr & West Bromwich) Smethwick, West Midlands
The service I am receiving for my mother is excellent. The help I have been given and the contact details for people who can help my mother and myself whilst she has been in hospital, was brilliant.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Ann Wadsworth (Daughter of Client/Service User) on Wednesday 12 November 2014.

Bluebird Care (Derbyshire Dales & Amber Valley) Belper, Derbyshire
Very attentive and thorough in their approach to the clients. Kind and supportive staff and carers.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by M T (Power of Attorney/Solicitor of Resident/Service User) on Wednesday 12 November 2014. Review relates to October 2014.

Home Instead Senior Care (Warwickshire) Stratford-Upon-Avon, Warwickshire
This agency came to help me at the onset of my disease, and saw me through until I am now in remission. I found them very caring, efficient, and well qualified for my needs. I had to cancel appointments several times but this was never a problem and they always tried to arrange an alternative day for me. I would have no hesitation in recommending this agency.

Overall Standard: Good

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Hilary B (Client / Service User) on Wednesday 12 November 2014. Review relates to November 2014.

Home Instead Senior Care (Southampton) Southampton, Hampshire
My wife had care initially and then went into a home, I now have home help services every other week. I would recommend Home Instead to anyone because of the excellent service I have had.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by George P (Client / Service User) on Wednesday 12 November 2014. Review relates to October 2014.

Adelphi Care Services Ltd Shrewsbury, Shropshire
We as parents find that the Adelphi Care is a very good care home for our son. He calls it home which he has never done to other care homes he has been in. So far our son is having things done for him which he cannot have had if he'd ben living with his parents.

Staff: Good

Care / Support: Satisfactory

Management: Satisfactory

Treated with Dignity: Good

Value for Money: Satisfactory

Submitted by John R (Father of Client/Service User) on Wednesday 12 November 2014. Review relates to October 2014.

Mofor Solutions Ltd Coventry, West Midlands
A friendly service.

Staff: Good

Care / Support: Good

Management: Satisfactory

Value for Money: Good

Submitted by Keith B (Client / Service User) on Tuesday 11 November 2014.

Mofor Solutions Ltd Coventry, West Midlands
Because of the staff that come to my home they are excellent.

Staff: Excellent

Care / Support: Excellent

Management: Good

Value for Money: Good

Submitted by Craig Q (Client / Service User) on Tuesday 11 November 2014.

Everycare (Hillingdon) Ruislip, London
A very good service, tailored to personal circumstances and always very flexible. Mum couldn't be at home without them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Pat P (Daughter of Client/Service User) on Tuesday 11 November 2014.

Pine Lodge Home Care Weston-Super-Mare, North Somerset
I have been very pleased with the kindness, care and support the carers give to me and their reliability. It has made a big difference to my life.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by John T (Client / Service User) on Tuesday 11 November 2014.

Pine Lodge Home Care Weston-Super-Mare, North Somerset
Very good, if not too big.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Satisfactory

Treated with Dignity: Excellent

Value for Money: Satisfactory

Submitted by Patricia D (Client / Service User) on Tuesday 11 November 2014.

Caremark (Barnsley) Barnsley, South Yorkshire
My wife is end of life and I can't thank caremark enough for what they do for her as well as looking after me, making sure that I am fine too. All the carers are fantastic and I mean that from the bottom of my heart, my wife loves to see them they always make her smile and when she smiles so do I.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Lucy L (Client / Service User) on Tuesday 11 November 2014.

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