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Recommended on homecare.co.uk Stamp 3353 Provider/Agency Recommendations have been made. They are displayed on the provider/agency details page. If you (as a service user / relation of a service user) have had a good experience with an agency, please share it by submitting a recommendation on the relevant home care provider details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Home Instead Senior Care (East Devon) Budleigh Salterton, Devon
I feel that the staff at Home Instead do a marvellous job. The staff are always friendly and willing to help me.

Overall Standard: Good

Staff: Excellent

Care / Support: Good

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Ann G (Client / Service User) on Thursday 30 April 2015.

Home Instead Senior Care (East Devon) Budleigh Salterton, Devon
I am happy with the service that Home Instead provide, giving me peace of mind that I can read the report log and this tells me if there has been any problems that I am not aware of. The staff have the right approach and are very patient.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Pam L (Niece of Client/Service User) on Thursday 30 April 2015.

My Care at Home Stowmarket, Suffolk
I moved to Debenham, Suffolk last November and needed to find cover for my employed carer when she was off, and also weekend care. My Care At Home had a website and covered the villages around here. Tracy came and did an assessment and very quickly started carers at the weekends, when my carer (employed)went off sick a month later, the agency put in place cover carers. All the carers have been wonderfully kind, well trained and able to do everything I ask of them. After negative previous experiences of agencies, My Care At Home is the GOLD Standard that ALL care agencies should attain in my opinion. "Care" is central to their ethos, they are reliable and I have had consistency of carers which is very important.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend My Care at Home? Extremely likely

Submitted by Jan H (Client / Service User) on Thursday 30 April 2015.

Aspire Home Carers Ltd Folkestone, Kent
Used to pay a private carer a lot of money and we were not happy. Sometimes they did not come. There is no comparison between Aspire and the other company. Aspire is way above them. Very good.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Joan B (Client / Service User) on Thursday 30 April 2015. Review relates to April 2015.

Home Instead Senior Care (Halton) Frodsham, Cheshire
A reliable, efficient and friendly service with regular members of staff i.e carers but Helen finds it overwhelming when several new carers are introduced in quick succession.

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Home Instead Senior Care (Halton)? Extremely likely

Submitted by Helen W (Friend of Resident/Service User) on Thursday 30 April 2015.

Molyneux Care Services Ltd Prestatyn, Denbighshire
My farther has been receiving care from Molyneux care services for sometime and I have been extremely impressed by the outstanding care he has received. The organisation is small and family run, The staff are totally dedicated to their clients showing exceptional commitment. Nothing is to much trouble and they are all very knowledgeable and experienced. They are in regular contact with us and consult us on all aspects of my father's care. We have an excellent relationship with them and cannot praise them more highly.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Molyneux Care Services Ltd? Extremely likely

Submitted by Trefon T (Son of Client/Service User) on Thursday 30 April 2015.

Molyneux Care Services Ltd Prestatyn, Denbighshire
Molyneux care services has been ensuring that my mother takes her daily medication now for over 12 months. They came on board at a moments notice, and helped me manage mum's care in an emergency situation and they have been caring for her with diligence and compassion ever since. They are totally reliable and are contactable 24 hours a day. Being first people to see mum each day, they give me peace of mind that mum is OK, each day and highlight any problems or concerns and Maria Molyneux in particular goes out of her way to ensure that mums health and well being is paramount. I would have no hesitation in recommending Molyneux care services to anyone needing help and support in their home. I could not imagine life without them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Molyneux Care Services Ltd? Extremely likely

Submitted by Lynn J (Daughter of Client/Service User) on Thursday 30 April 2015.

Everycare (West Kent) Ltd Tunbridge Wells, Kent
I suffered a TIA in June 2014, and am caring for my wife who has Alzheimers. My daughter contacted Everycare and they arranged cover until I recovered fully. I reduced the care over a period of time, but now have a full time live in carer.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Everycare (West Kent) Ltd? Extremely likely

Submitted by Chris L (Husband of Client/Service User) on Thursday 30 April 2015.

Bluebird Care (Gravesham & Dartford) Gravesend, Kent
My fahter receives excellent care from Bluebird care, carers always arrive on time and give a very high standard of care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by J.E M (Daughter of Client/Service User) on Thursday 30 April 2015.

Home Instead Senior Care (Epsom & Mole Valley) Epsom, Surrey
H.I provide " companionship" for my mother and aunt who both live in the same residential care home and both have dementia. The companions take them out to gardens centres etc and other such suitable places. I am extremely happy with the service provided - all the companions ave been warm, friendly people who show great understanding when dealing with the dementia. The office support has also been excellent - staff always ammenble and helpful.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Home Instead Senior Care (Epsom & Mole Valley)? Extremely likely

Submitted by Cathy W (Daughter of Client/Service User) on Thursday 30 April 2015.

Home Instead Senior Care (Halton) Frodsham, Cheshire
All care has been excellent and such kindness shown. All carers are extremely pleasant, making their visits a pleasure. Afford dignity to my wife.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Home Instead Senior Care (Halton)? Extremely likely

Submitted by David O (Husband of Client/Service User) on Thursday 30 April 2015.

Home Instead Senior Care (Halton) Frodsham, Cheshire
I like having my regular carers who know me and I know them. Most of my carers are on time.

Overall Standard: Satisfactory

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Home Instead Senior Care (Halton)? Likely

Submitted by Emily B (Client / Service User) on Thursday 30 April 2015.

Home Instead Senior Care (Halton) Frodsham, Cheshire
I have found the carers to be patient, helpful and informative. Look forward to their arrival and don't like to see them go. They do all I ask of them in an appropriate manner.

Overall Standard: Good

Staff: Good

Care / Support: Excellent

Management: Satisfactory

Treated with Dignity: Excellent

Value for Money: Satisfactory

How likely would you be to recommend Home Instead Senior Care (Halton)? Likely

Submitted by Doris H (Client / Service User) on Thursday 30 April 2015.

Home Instead Senior Care (Halton) Frodsham, Cheshire
Very good, cannot complain about anything. The carers seem to remember everything I want, even when they have not been for a while.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Satisfactory

Management: Satisfactory

Treated with Dignity: Good

Value for Money: Good

How likely would you be to recommend Home Instead Senior Care (Halton)? Extremely likely

Submitted by Edna W (Client / Service User) on Thursday 30 April 2015.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Management personally introduce all carers who then come on time and always the known members of staff, who are very well trained and care what you want. Patient totally blind and carers have attended instruction how to handle what is needed as well as feeding or domestic duties and cleaning.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Molly S (Wife of Client/Service User) on Thursday 30 April 2015.

Home Instead Senior Care (East Devon) Budleigh Salterton, Devon
Most impressed by the organisation carers are aware of any changes and we have built up a good relationship with them. The office staff have always been very courteous and sensitive when dealing with phone calls make.

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by David S (Client / Service User) on Thursday 30 April 2015.

Home Instead Senior Care (East Devon) Budleigh Salterton, Devon
I am overall happy with the service that home instead provide as I had experience of other agencies and Home Instead are the best. I feel that all the carers are lovely and I have recommended Home Instead to my friends.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Helen M (Daughter of Client/Service User) on Thursday 30 April 2015.

Home Instead Senior Care (Calderdale & Spen Valley) Brighouse, West Yorkshire
Only had care provided for a few weeks but so far the care part is very important to them as is to mum and myself. It's shown with dignity and respect. One particular person has shone as a care giver and is thoughtful and thorough at all times, plus will always go that extra mile without prompting. Cassandra Ogden has been known to mum and myself through previous agencies and has always given 100%.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Jill C (Daughter of Client/Service User) on Thursday 30 April 2015.

Everycare (West Kent) Ltd Tunbridge Wells, Kent
When my husband was diagnosed terminally ill with a brain tumour and paralysis on left hand side we were offered a nursing home or hospital bed and carers at home, of course I wanted him home but I was very cautious with the offer of carers as I had no experience with them only what I had read and seen. I need not have worried, from day one when they helped with the installation of the bed, hesitate to the very cheerful, very discreet caring four times a day for my husband who had always been a very private person and I was not sure how he would cope with personal care. All the carers have been wonderful, on time and we are very caring about any welfare too.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Submitted by Brenda C (Wife of Client/Service User) on Thursday 30 April 2015.

Everycare (West Kent) Ltd Tunbridge Wells, Kent
Everycare have been marvellous giving extra care on a daily basis for my partner who is terminally ill with lung and pancreatic cancer. Our personal carer has been just amazing and his colleague is equally caring. Well done everycare the name says it all, Excellent care service we cannot fault then.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Submitted by De M (Partner of Client/Service User) on Thursday 30 April 2015.

Everycare (West Kent) Ltd Tunbridge Wells, Kent
I would like to put on record the excellent service we had form Everycare. The carers that looked after my husband in his last months were kind, respectful and courteous in there dealings with him. The not only did a great job caring for his physical needs but also made him laugh at times a most important aspect in what was a grim situation for the family and obviously for him. They were always smart and well turned out and nothing was too much trouble. All of them whether the daily carers or the carers we usually only saw at weekends were a credit to the group.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Joan C (Wife of Client/Service User) on Thursday 30 April 2015.

Velvet Glove Care Ltd Corby, Northamptonshire
After using Universal Care the staff at Velvet Glove shone like a bright star in the sky. Sharon & Tracey were my mums main carers and right from the start I could tell that the standard of care given to my mum was outstanding. The place was spotless mum was spotless and I can't recommend this company highly enough. Everything about them was as good as it gets when it comes to caring for a relative at home. I thoroughly recommend Velvet Glove if your looking for the right care company. Jon Paul Martin.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Velvet Glove Care Ltd? Extremely likely

Submitted by Jon Paul Martin (Son of Client/Service User) on Wednesday 29 April 2015. Review relates to December 2014.

Home Instead Senior Care (Cardiff) Cardiff
Home instead tried very hard to find carers who got on well with my Mum. They were very responsive to requests. They enabled Mum to stay in her home for at least an extra two years. The carers were lovely to Mum and we are very grateful.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Stephen B (Son of Client/Service User) on Wednesday 29 April 2015. Review relates to April 2015.

Pentlow Community Care Eastbourne, East Sussex
I can honestly say I have always been happy with the service provided. It was Pentlow that were the first to provide this service for Eastbourne. I have been a client since September 1999.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Ivy S (Client / Service User) on Wednesday 29 April 2015.

Oxford House Community Care Slough, Buckinghamshire
This comment refers to one particular member of staff from the above agency. The others attending are of a good standard but Rose is a cut above in client Rapport, punctuality and general support. As a therapist I see one to the other is considerate - in this case it gives me pleasure to report a case of excellent which I hope you can in turn recognise and support.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Satisfactory

Submitted by Gavin N (Friend of Resident/Service User) on Wednesday 29 April 2015.

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