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Recommended on homecare.co.uk Stamp 3260 Provider/Agency Recommendations have been made. They are displayed on the provider/agency details page. If you (as a service user / relation of a service user) have had a good experience with an agency, please share it by submitting a recommendation on the relevant home care provider details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Halo Homecare Surbiton, London
Getting up and having breakfast seemed to take me till lunchtime> I needed help, but was put off by the the thought of intimate routines being involved, I need not have worried! Halo Homecare sent me a regular carer who came and on time and who soon learnt my ways. I found myself dressed in no time, then straight away eating breakfast she had prepared, she even prepared a light lunch for me to eat later. In short my days have been reclaimed. What a relief!!

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Derek T (Client / Service User) on Friday 17 April 2015.

Home Instead Senior Care (Barnsley) Barnsley, South Yorkshire
I thoroughly recommend Home Instead, knowing my mother is well looked after during her times with both carers takes a load off my mind. Both carers mum has are excellent.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Home Instead Senior Care (Barnsley)? Extremely likely

Submitted by Tina Fisher (Daughter of Client/Service User) on Thursday 16 April 2015. Review relates to March 2015.

Alliance Care and Support Ltd Clacton-on-Sea, Essex
Good service.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Submitted by Tracy G (Client / Service User) on Thursday 16 April 2015.

Alliance Care and Support Ltd Clacton-on-Sea, Essex
Very helpful and kind staff.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Phylis P (Client / Service User) on Thursday 16 April 2015.

Everycare (West Kent) Ltd Tunbridge Wells, Kent
Everycare has permanently allocated my wife (Junia) to carers to visit four times each day. These two same ladies are very experienced, highly competent, kind, gentle and always cheerful. Their professionalism and dedication is outstanding. Duties are :- 7am Junia has a full body wash, pad change, teeth and hair brushed, bed is made, night dress and sheets changed weekly or earlier if required. Noon visit - Junia is dressed, hair washed weekly, pad changed if required. Then transferred from downstairs bedroom by hoist and wheel chair to a specially adapted chair in the lounge and returned at 7.30pm visit and put into bed. At 3.30pm visit the pad is checked, position in chair changed if needed and a nutritional drink is given. Carers administer medication. Other selected highly capable carers "stand-in" for permanent carers on their days off. Husband keeps his eye on things and prepares food and feeds his wife. Also does the shopping for food etc. A cleaning lady does the housework, but not the laundry (husband sees to it).

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Everycare (West Kent) Ltd? Extremely likely

Submitted by James Eric Wadsworth (Husband of Client/Service User) on Thursday 16 April 2015. Review relates to March 2015.

Home Instead Senior Care (Swansea) Swansea
My aunt has dementia and was not able to live at home anymore. She went into the care home last June. It was here I was told about 'Home Instead' and the fantastic work they do. I arranged that the agency visit my aunt 3 times a week to keep her company and when ready take her out. At first she was suspicious of new people! Now she talks about them as family. It is lovely hearing from her about the things they do together, the visits keep her mind active, she goes to the shops, the beach, Swansea market, the lake, all the things I would like to do with her but am unable due to work.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Home Instead Senior Care (Swansea)? Extremely likely

Submitted by Susan E (Niece of Client/Service User) on Thursday 16 April 2015. Review relates to April 2015.

Everycare (Central Surrey) Ltd Guildford, Surrey
* The owner of "Every Care" carefully identified the needs of my father who has dementia. * Nigel put into place a tailor made plan - this provided continuity; dignity and privacy to my father. * Nigel always goes the extra mile to provide the best possible care.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Mary R (Daughter of Client/Service User) on Wednesday 15 April 2015.

Home Instead Senior Care (Ipswich) Ipswich, Suffolk
Mum has been having Care Givers from Home Instead Senior Care coming to help her morning and evening for almost a year. We cannot fault the care and consideration given to mum and she has built up a strong relationship with Jade Hall, her main care giver. We have no complaints at all and wouldn't hesitate to recommend the company to anyone else.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Home Instead Senior Care (Ipswich)? Extremely likely

Submitted by Mrs Susan Ling (Daughter of Client/Service User) on Monday 13 April 2015. Review relates to April 2015.

Home Instead Senior Care (Cambridge) St Ives, Cambridgeshire
All carers have been helpful, obliging and provided good company. The main carer is interested in my dad and was a great help and comfort to him during my mum's last illness, hospitalisation and eventual death. The agency keeps us well informed of any changes or needs that have been observed. Visits are scheduled to last an hour but when my mum couldn't cope with that the carer understood that he had to leave early. Living 33 and 400 miles away respectively, my brother and I have confidence that our father is being well cared for.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Home Instead Senior Care (Cambridge)? Extremely likely

Submitted by Sally (Daughter of Client/Service User) on Monday 13 April 2015. Review relates to April 2015.

Pentlow Community Care Eastbourne, East Sussex
The staff cared for my family member for the past few years and done so with a high quality of care. He always enjoyed the visits and appreciated the care and support he was given. My loved one passed away peacefully at home and this was made so much easier by the help and support from the carers on the final visits. I could not recommend this company high enough.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Pentlow Community Care? Extremely likely

Submitted by Mrs H (Daughter of Client/Service User) on Monday 13 April 2015. Review relates to April 2015.

Care Companions Ltd Sutton Coldfield, West Midlands
My only regret is that I did not change my Mum's carer sooner. Unfortunately there are carers that visit the elderly with dementia purely as a living and they have no involvement with that person. Living 90 miles away from Mum was tricky as I relied heavily on the carer and I did not want to rock the boat. Then I met Teresa and Becky from Care companions and wow what a difference. My Mum immediately took to them and the care team of Care Companions. Each carer was introduced to Mum ensuring she knew them. Suddenly Mum's fridge was full of her favourite food, the doctor was contacted for extra pain relief. I was so relieved and happy that Mum was having the best care ever. Mum even went shopping with Becky. Sadly Mum passed away on 10/3/15 and Teresa and Becky both came to the funeral. Care Companions do truly care for the elderly, a huge thank you to them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Care Companions Ltd? Extremely likely

Submitted by Tina Hyndman (Daughter of Client/Service User) on Friday 10 April 2015. Review relates to February 2015.

Molyneux Care Services Ltd Prestatyn, Denbighshire
Fantastic service. Highly recommended.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by M Allen (Client / Service User) on Friday 10 April 2015. Review relates to April 2015.

Molyneux Care Services Ltd Prestatyn, Denbighshire
My husband and I are very happy with the service provided. They are very helpful and considerate in their dealings with us and are always happy to oblige whatever we ask them to do.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Molyneux Care Services Ltd? Extremely likely

Submitted by S Smith (Client / Service User) on Friday 10 April 2015. Review relates to April 2015.

Aims Homecare Epsom, Surrey
Very efficient and friendly. Will do anything you ask them to do. Could not do better.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Mollie H (Client / Service User) on Friday 10 April 2015.

Pentlow Community Care Eastbourne, East Sussex
The carers are so good with my mum, Carol is the main carer and she is so patient and nothing is to much trouble. I don't know how I would manage without them.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Kay L (Daughter of Client/Service User) on Friday 10 April 2015.

Home Instead Senior Care (Wandsworth & Lambeth) London
Zie has cared for my 83 year old mother following a fall in January 2015, she has been kind, generous and considerate with mum. She has been cheerful and cooked her excellent food whilst providing her with excellent personal care. She has been sensitive when need be, and above all supported us all through this challenging time.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Virginia M (Daughter of Client/Service User) on Friday 10 April 2015.

Everycare (West Kent) Ltd Tunbridge Wells, Kent
Almost everyone who has helped me has been outstanding in their kindness, assistance where necessary, and very friendly all the time! I admire their patience because when I'm not at my best I become very slow.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Good

Value for Money: Good

How likely would you be to recommend Everycare (West Kent) Ltd? Extremely likely

Submitted by Audrey Mortlock (Client / Service User) on Friday 10 April 2015.

Home Instead Senior Care (East Devon) Budleigh Salterton, Devon
I am very happy and satisfied with the service that Home Instead provide. I get on well with the care givers and have a nice chat to them when they visit.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Josie G (Client / Service User) on Friday 10 April 2015.

Home Instead Senior Care (Calderdale & Spen Valley) Brighouse, West Yorkshire
Daniella supports me going to the swimming baths every Monday. I've had no problems, she is very helpful and pleasant and I enjoy her company.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Roy B (Client / Service User) on Friday 10 April 2015.

Right at Home (South Trafford) Sale, Greater Manchester
Mark and his team have provided excellent care for my 95 year old mother, visiting her three times a day. My mum is very happy with the service and believes it is good value for money. The flat is kept really clean and tidy and the washing and ironing is kept up to date. And meals are prepared just as Mum likes them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Right at Home (South Trafford)? Extremely likely

Submitted by Peter Willmott (Son of Client/Service User) on Thursday 9 April 2015. Review relates to April 2015.

Home Instead Senior Care (Cardiff) Cardiff
I began using Home Instead when I realised my mother could go for days without seeing anybody. Home Instead listened carefully to our requirements and matched mum to her perfect carers. Undoubtedly they enabled her to live independently in her own home for longer than would have been possible otherwise. Even when she had to move into a residential home, Home Instead remained a valuable independent link to the outside world. I honestly can't fault them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Jane Cable (Daughter of Client/Service User) on Thursday 9 April 2015.

Aims Homecare Epsom, Surrey
We have used this company twice daily for approx. 18 months. We have had several regular carers during that time and all have been excellent - the latest one (who we've had for about 3 months) particularly so. There is no 'you never know who will turn up' with this company, so a relationship can be built up with the carers. I would recommend this company with no reservations whatsoever. Their carers are constantly excellent on all counts.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Rowan M (Wife of Client/Service User) on Thursday 9 April 2015.

Aims Homecare Epsom, Surrey
Lucien, Florence and Michaela have been coming now for a good six months and we have build a good relationship with them. They are very caring, compassionate and professional. Not always easy for older generation to accept new people but these guys have made it easy. Very adaptable and communication brilliant, we treat them like family.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Sharon Evans (Daughter of Client/Service User) on Thursday 9 April 2015.

Everycare (East Surrey) Ltd Reigate, Surrey
Throughout what has been an extremely difficult and concerning family situation, the staff at Everycare have remained professional, dependable, trustworthy and dedicated throughout. As a family I don't know what we would have done without the services of Everycare throughout this period, and I cannot recommend them enough. My father has been able to form a great relationship with all the Everycare staff and is hugely appreciative of all they have done for him., often going above and beyond what would normally be expected of them. Everycare come highly recommended!

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Everycare (East Surrey) Ltd? Extremely likely

Submitted by Simon J (Son of Client/Service User) on Thursday 9 April 2015.

Mears Care Ltd (Ashford) Ashford, Kent
Mears began care for my mother in January until her death in March 2015. They have shown the utmost respect for and for me, as they supported us to ensure she would be able to remain in her own home. They have been extremely flexible as we have changed arrangements to respond to her increasing needs. In November 2014, my family were on holiday for 2 weeks and, although they do not routinely do night visits, they arranged for cover for me so that someone else would help mum to bed, a role I normally undertook.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Dena S (Daughter of Client/Service User) on Thursday 9 April 2015.

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