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Recommended on homecare.co.uk Stamp 3204 Provider/Agency Recommendations have been made. They are displayed on the provider/agency details page. If you (as a service user / relation of a service user) have had a good experience with an agency, please share it by submitting a recommendation on the relevant home care provider details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

TLC Care Homes Ltd (Community Support) Clacton-on-Sea, Essex
I was nervous at first, then I felt happy because I met some of the staff, there names were - Chanel, Paul,Tom, Jan, Annie, Philip and Alex.

Staff: Excellent

Care / Support: Good

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Corey O (Client / Service User) on Wednesday 1 April 2015.

Caremark (Barnsley) Barnsley, South Yorkshire
The child I care for a quadraphonic & therefore needs a high degree of care. The staff sent by Caremark have always attended on time & followed my lead in ensuring a high degree of care as delivered. There is never any attempt to override or sidestep me but rather a genuine wish to follow the plans & the procedure I have set. The staff are competent & most importantly are genuine caring.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Jacqueline M (Guardian of Resident/Service User) on Wednesday 1 April 2015. Review relates to March 2015.

Content Care Ltd Banbury, Northamptonshire
Good care. I cannot fault anything about the agency at all.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Sandra L (Daughter of Client/Service User) on Wednesday 1 April 2015.

Home Instead Senior Care (Halton) Frodsham, Cheshire
I like the way the clients needs are matched to the experience of the carers the help they provide and the care I receive.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Home Instead Senior Care (Halton)? Extremely likely

Submitted by Janet J (Client / Service User) on Wednesday 1 April 2015.

Home Instead Senior Care (Halton) Frodsham, Cheshire
My mother receives regular care each morning and night. This regular service is very good and allows her to remain living at home where she wishes to be, despite major physical restrictions at age 99. During a very recent illness the care, attention and nursing attention that my mother received and included lunchtime visits and has been absolutely excellent, beyond the call of duty and the key contribution to returning her to normality. This has largely been provided by Gillian Volter, Gail Egerton has also been most helpful. The family are most grateful.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by David H (Son of Client/Service User) on Wednesday 1 April 2015.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Thought is given to match the care giver with the client, all the caregivers we have had have been excellent.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Jackie C (Sister of Client/Service User) on Wednesday 1 April 2015.

Trinity Homecare Ltd Worcester Park, London
Morning (get up/bathe/breakfast) carers consistency is good.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by John C (Son of Client/Service User) on Wednesday 1 April 2015. Review relates to April 2015.

Content Care Ltd Banbury, Northamptonshire
The owners and employees of content care are professional, good time keepers and always cheerful and kind. They make a very difficult situation bearable and fun. They are always available out of hours for emergencies or reassurance . I am so thankful I found them for my husbands care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Barbara H (Wife of Client/Service User) on Wednesday 1 April 2015.

Home Instead Senior Care (Luton & Central Beds) Luton, Bedfordshire
From the very first interview to discuss my sisters needs, we have been impressed by the professional approach of all concerned. My sisters carers have been selected as the most appropriate to her character. We are informed of her monthly rota of carers and notified of any changes. All of her team of carers are punctual and meticulous in aspects of her care. They come with a smile and leave my sister with a smile. Whilst they are here they treat my sister and myself with respect and always acknowledge that her wishes are paramount. They encourage her to do whatever she feels able to do for herself.

Overall Standard: Excellent

Staff: Excellent

Management: Excellent

Value for Money: Good

Submitted by Dorie S (Sister of Client/Service User) on Wednesday 1 April 2015.

Phoenix Homecare Wrexham Wrexham
Professional and courteous at all times. The service is excellent. Also their hygiene is of a high standard i.e using gloves, aprons etc.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Phoenix Homecare Wrexham? Extremely likely

Submitted by Bethan Cartwright (Daughter of Client/Service User) on Tuesday 31 March 2015. Review relates to March 2015.

Salus Dementia Care Ltd Nuneaton, Leicestershire
Superb service, thoughtful and very considerate. My mother thoroughly looks forward to her visits from Sam.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Salus Dementia Care Ltd? Extremely likely

Submitted by Katie Bennett (Daughter of Client/Service User) on Tuesday 31 March 2015.

Home Instead Senior Care (Ipswich) Ipswich, Suffolk
Polite, respectful carers who go the extra mile for their clients. Patient & professional. I can't fault anything they have done over the past year, my father has received the service.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Home Instead Senior Care (Ipswich)? Extremely likely

Submitted by Susan R (Daughter of Client/Service User) on Tuesday 31 March 2015. Review relates to March 2015.

Home Instead Senior Care (Halton) Frodsham, Cheshire
I have regular carers that I know and trust. They treat me with dignity and know my needs. They come to my home four times a day to help with my daily living needs, I don't know what I would do without them. The are like my family.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Joe M (Client / Service User) on Tuesday 31 March 2015.

Home Instead Senior Care (Halton) Frodsham, Cheshire
I have just started with Home Instead and I love it, I have my own regular carer who comes to me every morning just to keep me company, we have similar interests which is good so we have plenty to talk about.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Nancy W (Client / Service User) on Tuesday 31 March 2015.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Tina is so attentive. If she sees something that needs doing she will get on and do it. She is excellent. Such a lovely person and Sue is just as lovely.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by June M (Client / Service User) on Tuesday 31 March 2015.

Carewatch (Wyvern) Taunton, Somerset
Yes I would recommend Carewatch to others. Carers are sympathetic and compassionate - (some carers more than others) but generally they give a great service and are reliable. We have never been left without a carer.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Tina F (Daughter of Client/Service User) on Tuesday 31 March 2015.

Content Care Ltd Banbury, Northamptonshire
Highly recommended.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Trevor R (Husband of Client/Service User) on Tuesday 31 March 2015.

Home Instead Senior Care (Rotherham) Rotherham, South Yorkshire
A very caring and understanding team of people with the interests of the client being foremost in their operations. After a short interim period of care for my mum I was happy to increase working with them to ensure the best possible care for a very dear parent. I would recommend them to anyone.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Mae Tomlinson (Daughter of Client/Service User) on Tuesday 31 March 2015.

Stour Valley Community Care Manningtree, Essex
All the staff are very professional, friendly and very helpful, since using Stourvalley community care agency my mum who has dementia is responding a lot more, she seems brighter and happier and seems to like and trust all the carers that come into our home

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Stour Valley Community Care? Extremely likely

Submitted by Valerie Cooper (Daughter of Client/Service User) on Monday 30 March 2015. Review relates to March 2015.

Caremark (Wakefield) Normanton, West Yorkshire
I have carers visiting me to bath and help to dress me. They have been coming for over 2 years and I am satisfied with the care I receive.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Barbara Buckley (Client / Service User) on Monday 30 March 2015.

Jewish Care Home Care Service Westcliff-on-Sea, Essex
Very amenable and efficient service that does all it can to help keep my grandfather safe, happy and well in his home.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Nina B (Relative of Resident/Service User) on Monday 30 March 2015.

Seniors Helping Seniors (UK) Ltd - Canterbury Canterbury, Kent
Seniors Helping Seniors is a fantastic service that we could not be without. Our grandmother finds the service invaluable and it helps her maintain her independence and enjoy life. Highly recommended.

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Seniors Helping Seniors (UK) Ltd - Canterbury? Extremely likely

Submitted by Brett B (Grandson of Client/Service User) on Sunday 29 March 2015. Review relates to February 2015.

SureCare (Chester) Chester, Cheshire
My wife suffers from dementia and SureCare provide support to allow her to continue to attend regular social events and assist with any personal care needs. She has a dedicated carer which ensures continuity. Having this care, helps her engage in mentally stimulating activities and interact with close friends and family. Excellent service provided which we highly recommend.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend SureCare (Chester)? Extremely likely

Submitted by John W (Husband of Client/Service User) on Sunday 29 March 2015. Review relates to March 2015.

Comfort Call Ltd Hebburn, Tyne & Wear
The carers who visit my father regularly, one in particular have given me such peace of mind particularly since my mother died and my elderly father is alone. He is treated with great respect and professionalism along with dignity. My father has every faith in his carers and they always put his needs first and treat his home with respect. Comfort call office staff have always handled any queries I have quickly and also put my fathers needs first. I am very happy with the service from Comfort Call.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Comfort Call Ltd? Extremely likely

Submitted by Valerie Henderson (Daughter of Client/Service User) on Sunday 29 March 2015. Review relates to March 2015.

Jewish Care Home Care Service Westcliff-on-Sea, Essex
I am a 'younger' user of Home Care, middle age, and feel so comfortable with every aspect of care I receive from my carers, personal care and to attend to the annoying , frustrating housework I cannot do any more, like filling the washing machine or emptying it, peeling vegetables, a bit of hoovering, Getting some lunch for me. Emptying the dish washer ect. I have a family who are all out at work so knowing I'm being cared for extremely, well and at the time i expect one of 'my ladies' to arrive and extra house duties taken care of, is so reassuring for them an all round Home Care without me pilling on 'the, and can you do this and that..'.. perfect care

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Jewish Care Home Care Service? Extremely likely

Submitted by Sue Mills (Client / Service User) on Saturday 28 March 2015. Review relates to March 2015.

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