15 Hill Street, Stoke-on-Trent ST4 1NL
Group: Radis Community Care
Person in charge: Sharon Evans (Assistant Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 0
Services Offered: Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home
Care Offered: Alcohol Dependence (Past or present) • Call in Service • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Palliative Care • Personal Hygiene Care • Physical Disability • Sensory Impairment • Shopping Service / Errands • Sit in Service
Latest CQC* Report on Radis Community Care (Stoke-on-Trent): click here
Radis Community Care (Stoke-on-Trent) has a Review Score of 7.8 (7.800)
The Review Score of 7.8 (maximum of 10) for Radis Community Care (Stoke-on-Trent) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Radis Community Care (Stoke-on-Trent) in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.8 for Radis Community Care (Stoke-on-Trent) is calculated as follows: ( (4 Excellents x 5) + (1 Goods x 4) ) ÷ 5 Ratings = 4.8
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for Radis Community Care (Stoke-on-Trent) is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Radis Community Care (Stoke-on-Trent)?
Reviewer Connection to Radis Community Care (Stoke-on-Trent)
Submitted from a Website Submission by Barbara B on Wednesday 15 June 2016. Relates to May 2016.
My brother in law (now sadly deceased) received excellent care from two male carers from the Stoke on Trent branch and he couldn't praise them highly enough. They even came to his funeral. I would recommend this company.
How likely would you be to recommend Radis Community Care (Stoke-on-Trent)? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Value for Money: Don't Know
There are no awards/recognitions posted yet for Radis Community Care (Stoke-on-Trent)