Care UK (Bristol)

The Care UK Homecare Select team in Bristol help more than 350 people across the area to remain independent and live life the way they want. The team supports older people, children and families, and people with physical disabilities. One thing all these people have in common is the desire to continue living in the comfort and familiar surroundings of their own homes, or in supported living accommodation.

The Bristol branch provides a full range of services that can be fully tailored to the individual’s needs, and the team works in partnership with families to help them to care for their loved ones. Whether a person needs help around the house with cooking, cleaning or shopping, or more in-depth personal care or even 24-hour live-in care, the team can help. Give them a call today to find out more.

Group : Care UK

Person in charge : Shirley Patterson (Manager)

Type of Service : Home Care Agency (Privately Owned)

Service User Information :

Provides Carers directly to the general public : Yes

Number of Carers : 140

Services Offered : 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered : Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

There are no awards/recognitions posted yet for Care UK (Bristol)

Current Recommendations

Recommendation Score: 9.6 (9.613)

The user 'Recommendation Score' (9.6 for Care UK (Bristol)) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years. The maximum Recommendation Score is 10. To see more about the homecare.co.uk user recommendations please click here.

Review of Care UK (Bristol) on Monday 14 July 2014 by Carol Hudson (Client)

I would definitely recommend Care UK as a good agency. The level of care they provide is second to none. I have some very nice carers and they are always very efficient and carry out their duties to my exact requirements. They are always courteous and discreet and if I am not happy with anything I can tell them.

Overall Standard: Excellent

Staff: Satisfactory

Care / Support: Excellent

Management: Satisfactory

Treated with Dignity: Excellent

Value for Money: Good

Review of Care UK (Bristol) on Monday 16 June 2014 by Mary R (Client)

Sarah has such a bright and cheerful personality, we enjoy her visit each week (very willing). We understand she has to work with restrictions laid down by the company and health and safety.

Overall Standard: Excellent

Staff: Satisfactory

Management: Satisfactory

Value for Money: Satisfactory

Review of Care UK (Bristol) on Thursday 12 June 2014 by Esme Rawlings (Former client)

Recommended

Overall Standard: Good

Staff: Excellent

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Excellent

Review of Care UK (Bristol) on Thursday 12 June 2014 by Dorothy Paul (Client)

Most of the carers are kind and considerate. I have two regulars who understand me, also my condition and family stress I have. Office staff are polite and understanding (Shirley is good).

Overall Standard: Good

Staff: Excellent

Care / Support: Good

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

Review of Care UK (Bristol) on Thursday 12 June 2014 by Jean S (Service User)

Always have the same carers mornings and evenings and have a good relationship between carer and client. Being able to trust the carer is vitally important especially as a carer is going into an elderly persons home and having full use of it.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Review of Care UK (Bristol) on Thursday 12 June 2014 by Peter M (Client)

Care was organised for six weeks after my operation.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Review of Care UK (Bristol) on Wednesday 11 June 2014 by Margaretta E (Service User)

I have had a excellent care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Review of Care UK (Bristol) on Tuesday 10 June 2014 by Kenneth P (Son of client)

A very good service to my mum and she very much appreciates what they do and they way they do it.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Review of Care UK (Bristol) on Tuesday 10 June 2014 by Kim Egan (Client)

Care workers excellent. Office staff very nice but a lack of communication with regards to notifying change in carers/timing of calls.

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Review of Care UK (Bristol) on Friday 6 June 2014 by Robert E (Service user)

Good, much improved.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Review of Care UK (Bristol) on Thursday 5 June 2014 by Arthur Yandell (Sister of client)

My father is very pleased with the service he is receiving.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Review of Care UK (Bristol) on Thursday 5 June 2014 by John M (Client)

First class and highly efficient.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Review of Care UK (Bristol) on Thursday 5 June 2014 by Marjorie R (Client)

Good service. Short staffed.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Review of Care UK (Bristol) on Tuesday 3 June 2014 by Mary O (Service User)

Very satisfied with the care and carers, I would recommend to anyone. Have been with Care UK for over eight years very satisfied.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submit a Recommendation for Care UK (Bristol)

Please note this form is only for Recommendations. Recommendations can only be completed by relatives/friends of people cared for by Care UK (Bristol) (ie not staff or suppliers to the Agency).

All submissions are verified by our team of editors, and we will contact you if further details are required. Fields marked in red are required



Your Personal Details


These will not be published on the website or passed on to third parties, except they may be shared with your care provider. We request them to ensure that recommendations are genuine, as we may contact you if we have any queries.



Your Recommendation


This information will be published on the website.

(please edit if you wish)

 

(eg Home Care Agency Purchaser, Carer, End User)



Please enter a minimum of 200 characters

Character count
0


(Please include as much information as possible & avoid using names)



Please complete each of the following options


(Please do no enter spaces)



I certify that this recommendation is my genuine opinion of this Agency and in submitting it I agree to the terms of website use (homecare.co.uk/terms), which I have read and fully understand.


There are currently no job vacancies listed for Care UK (Bristol)

Staff Profiles

There are no staff profiles posted yet