Care UK (Bristol)

Suite A1, The White House, Forest Road, Kingswood, Bristol BS15 8DH

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Care UK (Bristol)

The Care UK Homecare Select team in Bristol help more than 350 people across the area to remain independent and live life the way they want. The team supports older people, children and families, and people with physical disabilities. One thing all these people have in common is the desire to continue living in the comfort and familiar surroundings of their own homes, or in supported living accommodation.

The Bristol branch provides a full range of services that can be fully tailored to the individual’s needs, and the team works in partnership with families to help them to care for their loved ones. Whether a person needs help around the house with cooking, cleaning or shopping, or more in-depth personal care or even 24-hour live-in care, the team can help. Give them a call today to find out more.

Group : Care UK

Person in charge : Shirley Patterson (Manager)

Type of Service : Home Care Agency (Privately Owned)

Service User Information :

Provides Carers directly to the general public : Yes

Number of Carers : 140

Services Offered : 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered : Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

There are no awards/recognitions posted yet for Care UK (Bristol)

Current Recommendations

Recommendation Score: 9.6 (9.613)

The user 'Recommendation Score' (9.6 for Care UK (Bristol)) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years. The maximum Recommendation Score is 10. To see more about the homecare.co.uk user recommendations please click here.

Review of Care UK (Bristol)

I would definitely recommend Care UK as a good agency. The level of care they provide is second to none. I have some very nice carers and they are always very efficient and carry out their duties to my exact requirements. They are always courteous and discreet and if I am not happy with anything I can tell them.

Overall Standard: Excellent

Staff: Satisfactory

Care / Support: Excellent

Management: Satisfactory

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Carol Hudson (Client) on Monday 14 July 2014.

Review of Care UK (Bristol)

Sarah has such a bright and cheerful personality, we enjoy her visit each week (very willing). We understand she has to work with restrictions laid down by the company and health and safety.

Overall Standard: Excellent

Staff: Satisfactory

Management: Satisfactory

Value for Money: Satisfactory

Submitted by Mary R (Client) on Monday 16 June 2014.

Review of Care UK (Bristol)

Recommended

Overall Standard: Good

Staff: Excellent

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Excellent

Submitted by Esme Rawlings (Former client) on Thursday 12 June 2014.

Review of Care UK (Bristol)

Most of the carers are kind and considerate. I have two regulars who understand me, also my condition and family stress I have. Office staff are polite and understanding (Shirley is good).

Overall Standard: Good

Staff: Excellent

Care / Support: Good

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Dorothy Paul (Client) on Thursday 12 June 2014.

Review of Care UK (Bristol)

Always have the same carers mornings and evenings and have a good relationship between carer and client. Being able to trust the carer is vitally important especially as a carer is going into an elderly persons home and having full use of it.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Submitted by Jean S (Service User) on Thursday 12 June 2014.

Review of Care UK (Bristol)

Care was organised for six weeks after my operation.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Peter M (Client) on Thursday 12 June 2014.

Review of Care UK (Bristol)

I have had a excellent care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Margaretta E (Service User) on Wednesday 11 June 2014.

Review of Care UK (Bristol)

A very good service to my mum and she very much appreciates what they do and they way they do it.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Kenneth P (Son of client) on Tuesday 10 June 2014.

Review of Care UK (Bristol)

Care workers excellent. Office staff very nice but a lack of communication with regards to notifying change in carers/timing of calls.

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Kim Egan (Client) on Tuesday 10 June 2014.

Review of Care UK (Bristol)

Good, much improved.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Submitted by Robert E (Service user) on Friday 6 June 2014.

Review of Care UK (Bristol)

My father is very pleased with the service he is receiving.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Arthur Yandell (Sister of client) on Thursday 5 June 2014.

Review of Care UK (Bristol)

First class and highly efficient.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by John M (Client) on Thursday 5 June 2014.

Review of Care UK (Bristol)

Good service. Short staffed.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Marjorie R (Client) on Thursday 5 June 2014.

Review of Care UK (Bristol)

Very satisfied with the care and carers, I would recommend to anyone. Have been with Care UK for over eight years very satisfied.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Mary O (Service User) on Tuesday 3 June 2014.

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