Care UK (Bristol)

Suite A1, The White House, Forest Road, Kingswood, Bristol BS15 8DH

Group : Care UK

Person in charge : Shirley Patterson (Manager)

Type of Service : Home Care Agency (Privately Owned)

Number of Carers : 140

Services Offered : 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered : Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Current Recommendations

Recommendation Score: 9.6 (9.635)

The user 'Recommendation Score' (9.6 for Care UK (Bristol)) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years. The maximum Recommendation Score is 10. To see more about the homecare.co.uk user recommendations please click here.

Care UK (Bristol)

I would definitely recommend Care UK as a good agency. The level of care they provide is second to none. I have some very nice carers and they are always very efficient and carry out their duties to my exact requirements. They are always courteous and discreet and if I am not happy with anything I can tell them.

Overall Standard: Excellent

Staff: Satisfactory

Care / Support: Excellent

Management: Satisfactory

Treated with Dignity: Excellent

Value for Money: Good

Care UK (Bristol)

Sarah has such a bright and cheerful personality, we enjoy her visit each week (very willing). We understand she has to work with restrictions laid down by the company and health and safety.

Overall Standard: Excellent

Staff: Satisfactory

Management: Satisfactory

Value for Money: Satisfactory

Care UK (Bristol)

Most of the carers are kind and considerate. I have two regulars who understand me, also my condition and family stress I have. Office staff are polite and understanding (Shirley is good).

Overall Standard: Good

Staff: Excellent

Care / Support: Good

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

Care UK (Bristol)

Always have the same carers mornings and evenings and have a good relationship between carer and client. Being able to trust the carer is vitally important especially as a carer is going into an elderly persons home and having full use of it.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Care UK (Bristol)

Care was organised for six weeks after my operation.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Care UK (Bristol)

I have had a excellent care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Care UK (Bristol)

A very good service to my mum and she very much appreciates what they do and they way they do it.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Care UK (Bristol)

Care workers excellent. Office staff very nice but a lack of communication with regards to notifying change in carers/timing of calls.

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Care UK (Bristol)

Good, much improved.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Care UK (Bristol)

My father is very pleased with the service he is receiving.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Care UK (Bristol)

First class and highly efficient.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Care UK (Bristol)

Good service. Short staffed.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Care UK (Bristol)

Very satisfied with the care and carers, I would recommend to anyone. Have been with Care UK for over eight years very satisfied.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

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Please note this form is only for Recommendations (ie positive comments). Recommendations can only be completed by relatives/friends of people cared for by Care UK (Bristol) (ie not staff or suppliers to the Agency). All submissions are verified by our team of editors, and we will contact you if further details are required.

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Awards / Recognitions

February 2015

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