Care UK (Birmingham)

Ariel House, 471/481 Garretts Green Lane, Garretts Green, Birmingham B33 0SG

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Care UK (Birmingham)

Everyone should be able to live their lives in the way they want. Care UK’s Birmingham branch works with people with a range of needs, providing help with anything from housework to personal care and support at medical appointments. They may simply provide regular companionship for people who find it harder to get out and about.

Choice and personalisation are key. The team works with every person they support to find out as much as they can about them so that they can deliver a service that’s tailored to their needs, lifestyle, likes and dislikes. Each person’s main support worker is even matched to them so that a strong bond of trust can quickly develop. To find out more about how the Care UK Homecare Select team in Birmingham can help you, contact the branch direct.

Group : Care UK

Person in charge : Lynne Hewitt (Manager)

Type of Service : Home Care Agency (Privately Owned)

Service User Information :

Provides Carers directly to the general public : Yes

Number of Carers : 103

Services Offered : 24 Hour Care • Adult Care (18+) • Care for Children • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered : Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

There are no awards/recognitions posted yet for Care UK (Birmingham)

Current Recommendations

Recommendation Score: 8.4 (8.433)

The user 'Recommendation Score' (8.4 for Care UK (Birmingham)) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years. The maximum Recommendation Score is 10. To see more about the homecare.co.uk user recommendations please click here.

Review of Care UK (Birmingham)

My wife and I are both very satisfied with service and care provided. The carers that visit our home are competent and experienced in what they do, also polite and smart.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Dennis C (Husband of Client) on Wednesday 30 July 2014.

Review of Care UK (Birmingham)

Staff are generally good but the service can be made better by having the same staff/carers more regularly instead of them changing from time to time. Having the same carer's increase familiarity and comfort trust.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Mahmood D (Son of Client) on Monday 28 July 2014.

Review of Care UK (Birmingham)

Our home care service is a laundry service performed by Care UK, this is always done well.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Satisfactory

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Leslie C (Service User) on Friday 20 June 2014.

Review of Care UK (Birmingham)

I have been using the service since the end of March and I am pleased with the service provided to date. I have requested that I am allocated the same carer each visit. This has happened but there has been occasions when the carer was going to be moved. I feel that continuity is important.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Emily H (Service User) on Wednesday 11 June 2014.

Review of Care UK (Birmingham)

The carers are mostly on time and all are in uniform and carry out their duties to a high standard and I have no complaints.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by David John M (Client) on Thursday 5 June 2014.

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