Castle Care Wessex Ltd

The Business Courtyard, Unit 4 Pyle Farm, Trudoxhill, Frome BA11 5DL

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Castle Care Wessex Ltd
Castle Care Wessex Ltd
Castle Care Wessex Ltd

Castle Care Wessex is a small, family run care agency offering a variety of services in varying locations. They support people to remain independent and autonomous in their own homes and enjoy the benefits of a positive reputation, building a client base mainly attracted through word of mouth.

Founded by Director Kim Jones in 2006 Castle Care Wessex has an established and proven track record for delivering high quality, person centred services and integrating successfully as part of a multidisciplinary team.

The company are registered with the Care Quality Commission and comply with all relevant ‘Essential Standards of Quality and Safety’. Also members of the United Kingdom Home Care Association, registered to care for adults and those over the age of 65 with mental or physical health needs and learning disabilities. Particularly focused on quality services for those with dementia.

Provide care from 15 minutes to 24 hours, including night services and telephone support. Also support local companies and individuals with their training needs.

Owner : Castle Care Wessex Ltd

Person in charge : Kim Jones (Director)

Type of Service : Home Care Agency (Privately Owned)

Number of Carers : 17

Services Offered : 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered : Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Awards / Recognitions

December 2011

Trainer of the Year

Date: Friday 23 Dec 2011
more details

Current Recommendations

Recommendation Score: 8.9 (8.933)

The user 'Recommendation Score' (8.9 for Castle Care Wessex Ltd) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years. The maximum Recommendation Score is 10. To see more about the homecare.co.uk user recommendations please click here.

Review of Castle Care Wessex Ltd

I get on with my carers. They are all very nice. I can have help for the night if I need it.

Staff: Excellent

Care / Support: Satisfactory

Management: Excellent

Value for Money: Excellent

Submitted by Rita M (Client / Service User) on Friday 10 October 2014.

Review of Castle Care Wessex Ltd

The care staff and management have always been incredibly caring and highly professional, they tend go beyond the basics, even to the point of supporting me with advice and this been so helpful at such a stressful time! They really know their stuff! I would recommend them and would use them again.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Karina Poolman (Friend and EPA of client) on Tuesday 3 June 2014.

Review of Castle Care Wessex Ltd

I am 100 years old and need support with laundry, washing and ironing.

Staff: Satisfactory

Care / Support: Satisfactory

Management: Satisfactory

Value for Money: Satisfactory

Submitted by Muriel C (Client) on Friday 2 May 2014.

Review of Castle Care Wessex Ltd

Only had a carer for 4 nights, she hadn't been doing the job for more than a week or two - but she was very kind and caring.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Jackie B (Client) on Tuesday 29 April 2014.

Review of Castle Care Wessex Ltd

Genuinely caring offering a flexible service to meet late friends needs. They helped him to maintain as much independence and dignity as possible in the last months of his life.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Good

Submitted by David Y (Friend of Client) on Thursday 10 April 2014.

Review of Castle Care Wessex Ltd

Very helpful and professional. Sensitive to client needs and the importance of matching carer to client. Always able to reach them at all hours and responded to emergency situations without fuss. Management were efficient but kind and gave alternative choices and options when applicable. My mother, brother and I are extremely grateful for all they provided in the final 4 days of mum's life. THANK YOU

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Kate S (Daughter of Client) on Monday 3 February 2014.

Review of Castle Care Wessex Ltd

The care was of good service and standard and came at short notice. She was kind, caring and sympathetic as my friend was on end of life care. The management staff were excellent in organising everything and their knowledge of all things regarding care was second to none! Thank you Castle Care Wessex!!

Staff: Good

Care / Support: Good

Management: Excellent

Value for Money: Good

Submitted by P. W (Friend of Client) on Monday 29 July 2013.

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Please note this form is only for Recommendations (ie positive comments). Recommendations can only be completed by relatives/friends of people cared for by Castle Care Wessex Ltd (ie not staff or suppliers to the Agency).

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Job Vacancies

Self employed Live-in Carer

between £68 and £85 a day

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Part time community carer

between £6.50 and £7.50 per hours

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Community Carer

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Live-In Carer

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