Mears Care Ltd (Chiswick)
Mears Care Ltd (Chiswick)
Mears Care Ltd (Chiswick)

Mears Care Ltd (Chiswick) provides high quality and flexible care for older and disabled people who want to avoid costly nursing homes and would like to continue living in their own homes.

They know that choosing a care provider can be a tough decision but are here to provide extra support, whether it be short term help after a hospital stay or longer term assistance with personal care, cooking, cleaning, medication or shopping. Whether you want one hour a week or live in care, friendly, qualified carers offer a wide range of care services, 24 hours a day, seven days a week.

Group : Mears Care Ltd

Person in charge : Sian Davenport (Manager)

Type of Service : Home Care Agency (Privately Owned)

Service User Information :

Provides Carers directly to the general public : Yes

Services Offered : Personal Care (on a contracted hours basis)

Care Offered : Domestic Services / Home Help • Elderly Care

Current Reviews

Review Score: 7.5 (7.525)

The user Review Score of 7.5 for Mears Care Ltd (Chiswick) is based on 2 Review/Recommendations. This Review Score of 7.525 is made up of 4.125 Points relating to the ratings and 3.4 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted at the Home Care Agency.

  • Before 1st July 2015 homecare.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 homecare.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 20% of Reviews/Recommendations through website submission and 80% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Service User/Client or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

The are very good.

Staff: Good

Care / Support: Satisfactory

The carers are trained very well, they are polite and friendly and helpful and always on time. Good satisfactory service.

Overall Standard: Good

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submit a Review for Mears Care Ltd (Chiswick)


  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through homecare.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Service User/Client or their and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a home care or nursing agency offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that home care or nursing agency and any agencies in the same group.

  • For further information on our Review Policy please click here.

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