Cottage Square, Leamington Spa CV31 1PT
Lotus Care is a Home Care provider who make it possible for people who require services to remain living independently in the comfort of their own home.
• Personal care
• Household tasks
• Meal preparation
• Live In Care
• Accompanying to appointments, outings and holidays
• Social support and companionship
Services are tailored to meet the needs of each client, so feel free to call and discuss your specific care requirements. Provision can be funded in the followings ways, Local authority, Personalised Budgets, Direct Payments or Privately.
The service is registered and regulated by the ‘Care Quality Commission’. All staff are checked with the Criminal Records Bureau and they are members of the ‘United Kingdom Home Care Association’.
Owner: Lotus Care
Person in charge: Jaz Nijjar (Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 35
Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home
Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service
Latest CQC* Report on Lotus Care: click here
Lotus Care has a Review Score of 5 (5.000)
The Review Score of 5 (maximum of 10) for Lotus Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Lotus Care in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Lotus Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 0 Points relating to the number of positive Reviews for Lotus Care is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = -0.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Lotus Care?
Reviewer Connection to Lotus Care
Submitted from a Postal Card by Roger W on Wednesday 5 August 2015. Relates to July 2015.
My carer has now done three two hours sessions of gardening for me. He soon sees what needs to be done and does it efficiently. He is obliviously very confident in this field of work and works hard without wasting any time. He is certainly no clock- watcher. I am particularly impressed by his courtesy and friendliness, and hope he will be ready to continue the work indefinitely. I also have an hour a week of domestic work from a variety of women who have never let me down.
How likely would you be to recommend Lotus Care? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent