At Home with Helen McArdle Care

HMC House, Keel Row 12, The Watermark, Gateshead NE11 9SZ

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At Home with Helen McArdle Care

At Home with… Helen McArdle Care offers a personal home care service to allow people to remain with their own homes and maintain independence.

Providing a home care service in Northumberland, Newcastle, North Tyneside and Gateshead, including offering companionship for outings, a shopping service, meal preparation and hospital support.

Owner : Helen McArdle Care

Person in charge : Sharon Nicholson (Manager)

Type of Service : Home Care Agency (Privately Owned)

Number of Carers : 10

Fees Guide : £13.50 to £18.00 per hour

Services Offered : 24 Hour Care • Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments

Care Offered : Call in Service • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Personal Hygiene Care • Physical Disability • Respite cover • Shopping Service / Errands • Sit in Service • Transportation Service

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

There are no awards/recognitions posted yet for At Home with Helen McArdle Care

Current Recommendations

Recommendation Score: 8.2 (8.200)

The user 'Recommendation Score' (8.2 for At Home with Helen McArdle Care) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years. The maximum Recommendation Score is 10. To see more about the user recommendations please click here.

Review of At Home with Helen McArdle Care

I cannot speak too highly of the excellent service. Carers come 3 times a day. They take me out in my wheelchair and we also have outings by car. I feel as if I belong to a family and always look forward to their visits. Without them I would be very lonely.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend At Home with Helen McArdle Care? Extremely likely

Submitted by Joan Appleton (Client / Service User) on Wednesday 10 December 2014. Review relates to December 2014.

Review of At Home with Helen McArdle Care

I am well satisfied with my present arrangement.

Staff: Excellent

Care / Support: Excellent

Management: Good

Value for Money: Good

Submitted by Paul Brenikov (Client) on Thursday 28 March 2013.

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