Burley's Home Care Services
Burley's Home Care Services
Burley's Home Care Services

Award winning Company for Outstanding Customer Care. Burleys Home Care Services provides excellence in standards for supporting people living in their own homes, whatever level of care they may require, from check in visits through to Dementia Support or Complex Needs and End of Life.

As a family run home care company, they are dedicated to deliver the best customer focused care, everybody is different so every care package should be tailored to the individual’s needs. Services are regularly reviewed and each customer has their own dedicated Care Manager and team of carers.

Owner : Burley's Home Care Services

Person in charge : Carly Burley (Manager)

Type of Service : Home Care Agency (Privately Owned)

Number of Carers : 50

Services Offered : Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered : Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

Awards / Recognitions

October 2014

Training & Development Award 2014

Date: Wednesday 01 Oct 2014
more details

November 2012

Current Recommendations

Recommendation Score: 8.6 (8.600)

The user 'Recommendation Score' (8.6 for Burley's Home Care Services) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years. The maximum Recommendation Score is 10. To see more about the homecare.co.uk user recommendations please click here.

Review of Burley's Home Care Services

Really supportive, approachable and kind. They really have the client and the clients family at the centre of the service they provide. Nothing is too much trouble. We moved to this care agency after a previous one we used for mum was atrocious.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Jan C (Daughter of Client/Service User) on Friday 5 December 2014.

Review of Burley's Home Care Services

Carers provided at relatively short notice. All carers were on time, efficient, skilled and respectful to my mother. Following discharge from hospital she was confused, barely able to walk, unable to use the bathroom unaided, had a poor appetite and could not feed herself properly. She can now walk unaided with a frame, look after herself in the bathroom and has a good appetite. She is no longer confused and has a good quality of life. Much of this due to the home care provided.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Robert Parry (Son of Client/Service User) on Tuesday 8 April 2014.

Review of Burley's Home Care Services

Father is 93 years old and recently a widower. Carers help him retain his independence whilst supporting him in the morning and evening with his meals and medication. He enjoys their visits, I live 70 miles away and value their care. I am kept informed about his progress and any issues arising, it is very reassuring to know he is in their hands. Their service is reliable and their staff very caring.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Lesley D (Daughter of Client/Service User) on Thursday 7 November 2013.

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