Burley's Home Care Services has a Review Score of 10 (9.981) out of 10, based on 18 reviews in the last 2 years.
Over all time Burley's Home Care Services has 109 reviews.
Thank you for taking the time to complete a review. We are very happy that you are pleased with the service you receive.
Thank you so much for taking the time to complete a review. We are so pleased that you have found the whole team to be supportive and professional.
Thank you so much for taking the time to complete a review. We are so pleased that you have found the whole team to be supportive and professional.
Thank you for taking the time to complete a review. We are so pleased that you are finding the service provided helpful in maintaining your independence at home.
We appreciate you taking the time to complete a review of our services. Thank you.
Thank you for taking your time to complete a review. We are so pleased that the care provided is helping you.
Thank you for your lovely review; we are so pleased that we were able to assist you in your time of need and support you with caring for your cousin and that he has settled so well and is able to stay at home where he chooses to be.
Thank you for this review; we are very happy to hear that our carers are meeting all your care needs and will pass this lovely response on to the team.
Thank you for your lovely review and we are so pleased to be providing you with our services, we will pass on your feedback to our lovely team.
Thank you very much for your review and we will ensure that your time slots are met to your liking we will pass on to the team your lovely review.
Thank you so much, we are very pleased to be providing a service to you and will send your feedback to our lovely carers.
Thank you so much for your review. Your kind comments have been passed onto our lovely team of carers.
Thank you so much for your review, we are so pleased that you are enjoying our services and are well cared for by our team.
Thank you so much for your review. We have been able to ensure all your needs are now met and you are happy with the service provided.
Thank you so much for the review you have provided and we are so pleased that you are happy and we are meeting all your needs.
Thank you so much for taking the time to complete a review for Burley's. Feedback on our service is always appreciated and we are pleased that your experience of working with us is so positive. We aim to please both service users and families.
Thank you so much for your review, we are so pleased that you are happy with the live-in carer and the support they provide.
Thank you so much for taking the time to complete a review. Being able to pass on positive comments to the team is always good for morale. Hearing the carers are attentive to our clients and put a strong emphasis on gaining consent is important to us and evidences our aim, to provide person-centred care and ensure those we support have the option to remain in their own homes.
We would like to say thank you for such a lovely review from you.
I am so very pleased that you are happy with the care we provide to you and your loved one and I will pass on to the team your lovely review and we are so pleased to continue caring for you and providing you with an excellent service when you need it.
Thank you for your lovely review, we are so pleased we are able to make a difference and we will pass thanks to our wonderful team.
The Review Score of 10 (9.981) out of 10 for Burley's Home Care Services is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Burley's Home Care Services is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5"Home care should feel like an extension of family."
I have dedicated over 30 years of my life to the care sector, and home care remains my passion. Born and raised in Ringwood, I’ve always been driven by a desire to make a meaningful difference in people’s lives. My experience spans hands-on care, care management, training, and regulatory compliance, reinforcing my belief that everyone should feel safe, respected, and empowered in their own home.
For me, home care is not just about meeting needs—it’s about listening, understanding, and ensuring that clients have real choices. At Burleys Home Care, we don’t believe in a one-size-fits-all approach. Instead, we create bespoke care plans that honour each individual’s preferences, routines, and dignity, allowing them to continue living life on their own terms in the comfort of home.
Arranging care for a loved one can feel like a big decision, with so much to consider. That’s why I make it my mission to be a friendly face, a listening ear, and a trusted guide for families navigating this journey. Whether you need support understanding care options, guidance with dementia care, or simply reassurance that your loved one is in safe hands, I’m always happy to help. As a Dementia Champion, I am particularly passionate about ensuring families feel supported, informed, and confident in their decisions.
For me, Burleys Home Care isn’t just a business—it’s about care and support that makes a real difference. Every day, I feel privileged to be part of a service that helps families, supports individuals, and brings peace of mind to those who need it most.
My Philosophy: “Everyone has the right to feel safe, valued, and in control of their care. I’m here to make sure that happens. Keeping your heart where it belongs.”
“Care should be personal, dignified, and feel like home.”
I know how difficult it can be to find the right care for someone you love. I’ve been there myself, and I understand the worry, the uncertainty, and the overwhelming responsibility of making the best decision. That’s why Carly and I founded Burleys Home Care—to create a service that families could trust completely, where care is not just professional, but personal.
My role as Director is about more than just overseeing operations—it’s about ensuring that every client feels comfortable, respected, and truly cared for. I love meeting families, listening to their concerns, and helping them find the best care solutions for their unique circumstances. Whether you need help understanding private care funding, navigating NHS Personal Health Budgets (PHBs), or arranging complex care planning, I am here to offer clear, practical advice and reassurance.
I believe that great home care goes beyond just helping with daily tasks—it’s about building relationships, promoting independence, and ensuring that clients genuinely enjoy life. Whether someone needs a few hours of companionship each week or 24/7 live-in care, I make sure that our team provides support that is tailored, respectful, and enhances each client’s well-being.
I am also incredibly passionate about staff development and creating a workplace where caregivers feel valued, supported, and motivated. A happy, well-trained care team is essential to delivering the highest standard of care, so I make it a priority to invest in their training, career progression, and overall well-being.
My Philosophy: “Home care should never feel like a service—it should feel like family. Every client deserves kindness, respect, and the highest standard of support.”
I have spent my career in both NHS and private healthcare, working across care coordination, service transformation, and quality improvement. My experience has given me a deep understanding of how to ensure that care is not only professional and efficient but also truly personal and compassionate. At Burleys Home Care, my role is to make sure that every client receives the highest standard of support, tailored to their needs, preferences, and lifestyle.
I know how important it is for families to feel reassured that their loved ones are receiving the best possible care. Whether it’s personal care, companionship, dementia support, or live-in care, I work closely with our team to ensure that every service is delivered with kindness, dignity, and respect. For families who live far away, I focus on keeping them connected and informed, giving them confidence that their loved one is happy, safe, and well cared for.
I also take great pride in supporting our caregivers, ensuring they have the training, guidance, and resources they need to provide exceptional care. A valued and well-supported team leads to the best possible experience for our clients, and I am passionate about fostering a culture where everyone feels appreciated and motivated to make a difference.
My Philosophy: "Care should always feel personal, compassionate, and reassuring—for both clients and their families."
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