Excite Care (Nuneaton, Bedworth and Hinckley)

Unit 5, The Courtyard, Goldsmith Way, Nuneaton CV10 7RJ

Excite Care (Nuneaton, Bedworth and Hinckley)
Excite Care (Nuneaton, Bedworth and Hinckley)
Excite Care (Nuneaton, Bedworth and Hinckley)

Excite Care provides high-quality care workers for a variety of healthcare and domestic needs, serving Leicestershire and Warwickshire areas. The aim is to make the most of resources and funding opportunities and achieve a positive impact upon daily lifestyle, satisfaction and well-being.

Key attributes to the service are compassion, dignity and friendship, on which the team pride themselves. Their motto is to put 'The Care back into Care', with free trials available for those who wish to consider first hand what Excite Care can achieve.

Owner : Excite Care

Person in charge : Chantelle Monger (Team Leader)

Type of Service : Home Care Agency (Privately Owned)

Service User Information :

Provides Carers directly to the general public : Yes

Number of Carers : 40

Services Offered : 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered : Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

Latest CQC* Report on Excite Care (Nuneaton, Bedworth and Hinckley) : click here

Current Reviews

Review Score: 9.1 (9.144)

The user Review Score of 9.1 for Excite Care (Nuneaton, Bedworth and Hinckley) is based on 6 Review/Recommendations. This Review Score of 9.144 is made up of 4.944 Points relating to the ratings and 4.2 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted at the Home Care Agency.

  • Before 1st July 2015 homecare.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 homecare.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 20% of Reviews/Recommendations through website submission and 80% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Service User/Client or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

I would have no hesitation in recommending Excite Care to other people as the company is reliable, trustworthy and caring. I can phone any time with a problem or if I need extra care for my mum they always manage to sort things out.

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

I am absolutely thrilled with the service from Excite Care. They are very polite and caring, they all see to my needs.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I have been receiving care from Excite Care for over 18 months and find their carers are always very helpful, cheerful and friendly. The carers usually help me with showering, dressing and the preparation of light meals.

Recently I have had to call the company in emergency situations, such as a fall, and have found the company's response to be rapid and efficient. My wife and I can fully recommend Excite Care's services.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Excite provided excellent care for my mother, as this was her first time using such a service she was a little nervous, however she thoroughly enjoyed the experience and would definitely use Excite again.

Many thanks !!

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Excite Care have been wonderful, it has been a great help to me and has taken stress off my family.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I would recommend Excite Care to anyone. I was at my lowest ebb after major surgery with a 97 year old mother who is almost blind to care for. During almost 12 months with Excite Care we have received excellent service from the ladies who come into our home and the staff in the office who are always there to help. We are so grateful that my husband and myself get a little quality time to ourselves (we are 70+ years respectively) and know my mother is being care for by a wonderful team.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submit a Review for Excite Care (Nuneaton, Bedworth and Hinckley)


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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Service User/Client or their and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

February 2015

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