Home Instead Senior Care (East Notts & Melton Mowbray)

87 Main Street, East Bridgford NG13 8NH

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Home Instead Senior Care (East Notts & Melton Mowbray)
Home Instead Senior Care (East Notts & Melton Mowbray)
Home Instead Senior Care (East Notts & Melton Mowbray)

Home Instead Senior Care (East Notts) offers a bespoke home care services for older and disabled people that is tailored to the support needs of the client. Carers are matched to the personality, hobbies and specific needs of each client to promote continuity of care.

Services include companionship, home help and personal care. Each call is for a minimum of one hour and because of the holistic nature to the care, the service is not rushed or task driven and promotes independence and encourages our clients to take an active role in their daily life both at home and in their community as all our carers have the appropriate car insurance to take their clients to appointments, shopping and social events etc. Make regular quality assurance visits to ensure that the care being delivered matches the care plan and because of these regular visits we are able to react quickly to any change in clients’ circumstances or condition.

All compassionate and caring CAREGivers go through enhanced screening and training and they are encouraged to develop their skills further through QCF training courses. The only care organisation in the UK to have their Alzheimer’s & Dementia training fully accredited by City Guilds Examination Board.

Please contact for further details and no obligation care consultation.

Group : Home Instead Senior Care

Person in charge : Helen Speed (Registered Care Manager)

Type of Service : Home Care Agency (Privately Owned)

Number of Carers : 60

Services Offered : 24 Hour Care • Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered : Cancer Care • Dementia • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Transportation Service

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Awards / Recognitions

November 2014

Current Recommendations

Recommendation Score: 9.8 (9.841)

The user 'Recommendation Score' (9.8 for Home Instead Senior Care (East Notts & Melton Mowbray)) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years. The maximum Recommendation Score is 10. To see more about the homecare.co.uk user recommendations please click here.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

I would recommend all the staff of Home Instead for their dedicated, caring work, they give to the clients. I have made good progress thanks to their care. What a super team you are.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Jean Dixon (Client) on Monday 2 June 2014.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

Help in everyday jobs has left me more relaxed, knowing that our carers will 'sort us out'. Also it is a relief to know my husband can be cared for by familiar helpers if I am not able to act as carer at any time. Similarly if I need a short break from caring. friendly companionship is another bonus for us both.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Kathleen Hammond (Client) on Tuesday 20 May 2014.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

Home Instead offer reliable caring staff who provide companionship. They have an understanding of dementia and use their skills to offer her a safe, enjoyable outing or an hour of company.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Sue R (Daughter of Resident) on Friday 2 May 2014.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

I was so lucky to choose this company. I feel like i have gained new sisters and daughters helping to look after mum. The office staff and carers are so supportive of all the family. Nothing is too much trouble.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Valerie G (Daughter of Client) on Friday 21 February 2014.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

My aunt required support and care in her own home. Home Instead staff were sympathetic to her needs and flexible in their approach to their service. The staff who looked after my aunt were professional and caring. Changes were accommodated easily and they were quick to identify issues.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Roger Clear (Nephew of Client) on Monday 17 February 2014.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

I can recommend Home Instead Care to provide a good reliable service. The carers are pleasant and cheerful company. They undertake whatever household tasks are required to relieve clients, dishwashers, laundry, beds etc. Also filling rubbish or re-cycling bins. Occasional shopping or transport to appointments can be helpful. Some short term relief for family carers is alsp appreciated.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Kathleen H (Client) on Monday 17 February 2014.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

We are very happy with the excellent service we have received from Hone Instead Senior Care the carers are all really nice people, and always arrive on time each morning and evening. We were most impressed one evening when the carer forgot to check in and within ten minutes the office phoned to make sure some one was with us. We would recommend Home Instead Senior care as with their help I can keep my husband at home. We could not manage without them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Joyce J (wife of Service User) on Monday 10 February 2014.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

The care that I have received has been really excellent so far.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by G Bedford (Client) on Thursday 30 January 2014.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

Home Instead helped my wife with personal care and with companionship, she needed a lot of help to shower and dress, and the carers help her a lot to do this, it also helps when someone sits with her and releases me to shop, and gives me free time. The administration is also on the ball and accurate making even that less stressful.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by John L (Husband of client) on Monday 27 January 2014.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

We would recommend the service that Home Instead Senior Living gives, without hesitation. Although our present requirements for care are not extensive, we feel confident that, should our requirements increase, Home Instead would be our support.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Roy H (Client) on Tuesday 14 January 2014.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

The service I received from your staff was first class. I had several different carers over 14 days and every one was caring and helpful. I would not hesitate to recommend your service.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Mary Allen (Client) on Tuesday 8 October 2013.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

I would recommend everything, it was all perfect.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Ernest Blackmore (Client) on Tuesday 8 October 2013.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

We have been very happy with the service we have received. The carers are all very nice and friendly and have treated my husband with respect. They always arrive on time, we have had the services of this agency for approximately 6 weeks and everything has been very good, in every way.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Joyce Jones (Wife of client) on Tuesday 17 September 2013.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

From the moment of contact we received considerate, friendly, and dependable advice. The caregiver was friendly and exceeded our expectations.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Beryl S (relative of client.) on Thursday 22 August 2013.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

I have only been receiving Home Instead Senior Care for 3 weeks, to help with cleaning. I have been highly satisfied.

Staff: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Phylis Skelton (Recipient) on Thursday 22 August 2013.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

Totally reliable. No rush in the visit, hour minimum. Same care giver, dad has 2 care givers and always knows who is coming. Care giver matched with dad's personality, interests, needs as close as possible. Relationship built up with me as well, I know and have met the management team.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Sue Gibson (Daughter of Client) on Monday 8 July 2013.

Review of Home Instead Senior Care (East Notts & Melton Mowbray)

I've had many agencies and Home Instead is far better than any of the others. Home Instead actually take the time to get to know their clients.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Submitted by Alan S (Client) on Friday 7 June 2013.

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Job Vacancies

Befriender to Elderly

£7.50 - £8.25 per hour

(Clients Home • Part Time)

East Bridgford, Nottinghamshire

03 Dec 2014
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