Home Instead Senior Care (East Notts & Melton Mowbray)

87 Main Street, East Bridgford, Nottingham NG13 8NH

Home Instead Senior Care (East Notts & Melton Mowbray)
Home Instead Senior Care (East Notts & Melton Mowbray)
Home Instead Senior Care (East Notts & Melton Mowbray)

Home Instead Senior Care (East Notts) offers a bespoke home care services for older and disabled people that is tailored to the support needs of the client. Carers are matched to the personality, hobbies and specific needs of each client to promote continuity of care.

Services include companionship, home help and personal care. Each call is for a minimum of one hour and because of the holistic nature to the care, the service is not rushed or task driven and promotes independence and encourages clients to take an active role in their daily life both at home and in their community as all carers have the appropriate car insurance to take their clients to appointments, shopping and social events etc. Make regular quality assurance visits to ensure that the care being delivered matches the care plan and because of these regular visits they are able to react quickly to any change in clients’ circumstances or condition.

All compassionate and caring CAREGivers go through enhanced screening and training and they are encouraged to develop their skills further through QCF training courses. The only care organisation in the UK to have their Alzheimer’s & Dementia training fully accredited by City Guilds Examination Board.

Please contact for further details and no obligation care consultation.

Group : Home Instead Senior Care

Person in charge : Helen Speed (Registered Care Manager)

Type of Service : Home Care Agency (Privately Owned)

Number of Carers : 60

Services Offered : 24 Hour Care • Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered : Cancer Care • Dementia • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Transportation Service

Current Reviews

Review Score: 9.6 (9.627)

The user Review Score of 9.6 for Home Instead Senior Care (East Notts & Melton Mowbray) is based on 9 Review/Recommendations. This Review Score of 9.627 is made up of 4.827 Points relating to the ratings and 4.8 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted at the Home Care Agency.

  • Before 1st July 2015 homecare.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 homecare.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 20% of Reviews/Recommendations through website submission and 80% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Service User/Client or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

I am very grateful for the excellent personal and home care assistance I receive from Home Instead Senior Care, I applaud their policy of allocating the same carer to client and introducing whenever possible, stand in carers for normal holiday or sickness. This gives confidence in the recognition, punctuality is much appreciated avoiding stress or worry, although office is quick in telephoning for unavoidable delays. My only question and slight area of concern relates to the lines of communication, when messages are left at office also this can be a hazard in any well run business establishment.

How likely would you be to recommend Home Instead Senior Care (East Notts & Melton Mowbray)? Extremely LIKELY

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

My dad when asked how he rates the standard of care he is receiving said "Brilliant". Think that means he is highly satisfied.

How likely would you be to recommend Home Instead Senior Care (East Notts & Melton Mowbray)? Extremely LIKELY

Overall Standard: Good

Staff: Excellent

Care / Support: Good

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I would recommend all the staff of Home Instead for their dedicated, caring work, they give to the clients. I have made good progress thanks to their care. What a super team you are.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Help in everyday jobs has left me more relaxed, knowing that our carers will 'sort us out'. Also it is a relief to know my husband can be cared for by familiar helpers if I am not able to act as carer at any time. Similarly if I need a short break from caring. friendly companionship is another bonus for us both.

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Good

Value for Money: Good

Home Instead offer reliable caring staff who provide companionship. They have an understanding of dementia and use their skills to offer her a safe, enjoyable outing or an hour of company.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I was so lucky to choose this company. I feel like i have gained new sisters and daughters helping to look after mum. The office staff and carers are so supportive of all the family. Nothing is too much trouble.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

My aunt required support and care in her own home. Home Instead staff were sympathetic to her needs and flexible in their approach to their service. The staff who looked after my aunt were professional and caring. Changes were accommodated easily and they were quick to identify issues.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

I can recommend Home Instead Care to provide a good reliable service. The carers are pleasant and cheerful company. They undertake whatever household tasks are required to relieve clients, dishwashers, laundry, beds etc. Also filling rubbish or re-cycling bins. Occasional shopping or transport to appointments can be helpful. Some short term relief for family carers is alsp appreciated.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Good

Value for Money: Good

We are very happy with the excellent service we have received from Hone Instead Senior Care the carers are all really nice people, and always arrive on time each morning and evening. We were most impressed one evening when the carer forgot to check in and within ten minutes the office phoned to make sure some one was with us. We would recommend Home Instead Senior care as with their help I can keep my husband at home. We could not manage without them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submit a Review for Home Instead Senior Care (East Notts & Melton Mowbray)


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