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Recommended on homecare.co.uk Stamp 2381 Provider/Agency Recommendations have been made. They are displayed on the provider/agency details page. If you (as a service user / relation of a service user) have had a good experience with an agency, please share it by submitting a recommendation on the relevant home care provider details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Angels Care Management Services Ltd (Long Eaton Nottingham, Derbyshire
Angels Care Management Services looked after my father until his death and my mother for the last 5 years. They are very professional, kind and considerate organisation. Linda Tizzard (manager) is very organised and still retains a personal touch when dealing with sensitive issues. The care girls were always very helpful and friendly and helped me through a couple of difficult situations. Well done 10/10.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by David W (Son of Client/Service User) on Thursday 2 October 2014.

Home Instead Senior Care (High Peak) Stockport, Greater Manchester
Domestic help after a hip replacement
The help I have received from Home Instead was an unexpected perk of the company health insurance and has been invaluable in our busy household. The staff have been cheerful, friendly, helpful and efficient. Nothing has been too much trouble and it has taken considerable pressure off the family during my recovery.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Home Instead Senior Care (High Peak)? Extremely likely

Submitted by Katharine Longden (Client / Service User) on Wednesday 1 October 2014. Review relates to September 2014.

Seniors Helping Seniors (UK) Ltd Canterbury, Kent
Support for parent
I needed support for my mother who has dementia to make sure she has lunch every day and help with the cleaning and was recommended to Seniors helping Seniors. They take time to sit and talk to my mum and are very reliable, the care they give is exceptional. I would certainly recommend them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Seniors Helping Seniors (UK) Ltd? Extremely likely

Submitted by Christine Holton (Daughter of Client/Service User) on Friday 26 September 2014. Review relates to September 2014.

Home Instead Senior Care (York) York, North Yorkshire
Very Happy with Home Instead York
Everyone involved, from the leadership, office staff through to the caregivers, have been wonderful, kind, responsive and competent. They have allowed my Mum to stay in her home, which is her wish. She hugs each caregiver, enjoys their company, and they have laughs together. Home Instead has given me the peace of mind that Mum is in good hands. They allow her to enjoy the comfort of her home and her independence. I highly recommend this agency to others.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Home Instead Senior Care (York)? Extremely likely

Submitted by Sally (Daughter of Client/Service User) on Friday 26 September 2014. Review relates to September 2014.

A1 Home Care Ltd Chelmsford, Essex
Quality Care!
Changed to this provider as recommended: having issues with previous provider. All carers are very pleasant well presented. A1 Home Care are happy to accommodate our requirements. Once the carers got used to our routine, things are working out very well!

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend A1 Home Care Ltd? Extremely likely

Submitted by Martin R (Son of Client/Service User) on Thursday 25 September 2014. Review relates to September 2014.

Seniors Helping Seniors (UK) Ltd Canterbury, Kent
Personal Care
We needed someone to help with my 96 year old father's bath time and luckily found out about 'Seniors Helping Seniors' through AgeUK. It has worked out very well indeed, as my father now has a male helper (he would resist help from a woman as being too embarrassing!) The carer is polite, always on time and gets on very well with my dad. I would certainly recommend this business as being both caring and well organised. Thank you.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Seniors Helping Seniors (UK) Ltd? Extremely likely

Submitted by C.R (Daughter of Client/Service User) on Thursday 25 September 2014. Review relates to September 2014.

Home Instead Senior Care (Camden) Edgware, London
Always on time, very kind and caring. When my father was in hospital recently the carer visited and looked after him which was great for dad. They brighten dad's morning and make him laugh.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Jan E (Daughter of Client/Service User) on Thursday 25 September 2014.

Caremark (Coventry) Coventry, West Midlands
They are a good agency, the care support is excellent they will do anything for you. I would recommend them to anyone.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Submitted by Margaret H (Client / Service User) on Thursday 25 September 2014.

Home Instead Senior Care (Edgbaston) Birmingham, West Midlands
Very happy with the carers. Nothing seems too much trouble.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Joan A (Friend) on Thursday 25 September 2014.

Home Instead Senior Care (Edgbaston) Birmingham, West Midlands
I am very happy with my carer Gaynor as she is wonderful and I don't know what I'd do without her.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Eileen S (Client / Service User) on Thursday 25 September 2014.

Home Instead Senior Care (Camden) Edgware, London
Reliable and punctual staff. Very friendly - engaging variety in conversation, we are very glad to have found Home Instead they really care for their patients with patients and respect. So far we have had no complaints, definitely to be recommended.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Christine Ardito (Client / Service User) on Thursday 25 September 2014.

Caremark (Harrogate) Harrogate, North Yorkshire
Like all the carers the come, I prefer the more mature ones as they always go the extra mile.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Submitted by Blanche A (Client / Service User) on Thursday 25 September 2014.

Caremark (Harrogate) Harrogate, North Yorkshire
Caremark do their best. I am pleased with the service. Carers do all that I ask of them.

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Joyce Higgins (Client / Service User) on Thursday 25 September 2014.

Bespoke Care & Support Services Huddersfield, West Yorkshire
Bespoke took over my husbands care package from another agency and have proven to be excellent at delivering the service we require. They are professional but in a warm, friendly manner and understand my husbands care needs.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Yvonne Barden (Wife of Client/Service User) on Thursday 25 September 2014.

Content Care Ltd Banbury, Northamptonshire
The overall standard of care on a daily basis by all the staff is excellent. They arrive on time and carry out all the care in a cheerful manner and never have me dissatisfied and ready for any tasks and visits I intend to do during the day. The staff are always cheerful and cannot be faulted.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Donal B (Client / Service User) on Thursday 25 September 2014.

Caremark (Hillingdon) Ruislip, London
Happy with staff. I can now find my paperwork and my flat is now clean and tidy. My books are on a shelf.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by James W (Client / Service User) on Thursday 25 September 2014.

Seniors Helping Seniors (UK) Ltd Canterbury, Kent
I am very happy indeed with the companionship care provided for a parent with dementia. The carers and management are kind, sensitive to needs, flexible and reliable and have made a real difference

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by A son of an end user. (Son of Client/Service User) on Thursday 25 September 2014.

Jewish Care Home Care Service Westcliff-on-Sea, Essex
Jewish Care have restored my faith in the care system, after my nan suffered dramatic weight loss, due to insufficient care by 2 other companies prior. The level of care from JC is second to none, the teams are small so my grandparents know all the girls and above all, they all speak English so no language barriers. Granddad was reluctant to have people in his home, especially after issues with the first 2 companies. However, these girls have been fantastic and feel like family. The council originally funded a local company to care for my Nan, shortly replaced by another both were awful. Nan's weight dropped from approx. 12 stone down to 6 within a year! they fed her every morning cornflakes, every night soup, despite plenty of food choices and meal plan supplied by me. Basically, they couldn't be bothered and some of their staff couldn't understand how to present/cook certain meals and didn't assist with feeding as they should have done. Jewish Care came on board, stuck to the meal plan and nan's weight increased. Mainly because they assisted with feeding. (Nan's dementia requires feeding assistance) and talked to Nan, encouraging her to eat. The other companies supplied foreign staff, so there were language barriers. We also only during that period, had nuisance calls for nan with dementia, to give her credit card details & bank details. WE HAVE NEVER had these problems with Jewish care, the staff are all trustworthy and reliable. The management (Louise & Emma) has been really accommodating, considering the amount of changes I've requested with Nan's dementia getting worse and needing more assistance. Quite often at the drop of a hat, they fulfilled my requirements. Then with nan going into a home, we had to play around with the care plan a few times to make sure it was fit for purpose for Granddad. When JC came on board, I was very stressed. Now, I can live my life and I'm back to being Granddaughter, not carer for my grandparents, I can't thank all these girls enough, they have changed not only my Grandparents quality of life but mine too.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Paula (Granddaughter of Client/Service User) on Wednesday 24 September 2014.

Caremark (Oldham & Tameside) Oldham, Greater Manchester
Susie at Caremark has provided excellent attention to my wife who is suffering with dementia she has a lovely manor and cared for my wife's needs with understanding and compassion.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by John W (Husband of Client/Service User) on Wednesday 24 September 2014.

Content Care Ltd Banbury, Northamptonshire
Very efficient on initial contact with manager. Staff always punctual and professional, will always do what is asked with option to do more if necessary. Support is tailored and amended if needed to suit.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by David Abbott on Tuesday 23 September 2014.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Highly recommended to my friends because of the kindness in personal care given to known carers who arrive on time and management so adaptable and available. The trainer of all staff is extensive in procedures and attitude in dementia.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by M S on Tuesday 23 September 2014.

Home Instead Senior Care (Southampton) Southampton, Hampshire
I thoroughly recommend Home Instead to anyone looking for a care package either for themselves or for a loved one. They constantly exceed that which is required of them and are extremely helpful not only the carer themselves but also the office staff and management.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by andrew pellatt (Client / Service User) on Friday 19 September 2014.

Home Instead Senior Care (Edgbaston) Birmingham, West Midlands
All seems to be going well and backed with efficient administration.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Florence H on Friday 19 September 2014.

Gardiner's Nursing & Homecare Reading, Berkshire
Gardner's provide me with a very good service. I have always been very happy with the care provided.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Sydney B on Friday 19 September 2014.

Home Instead Senior Care (Aylesbury Vale) Aylesbury, Buckinghamshire
Very accommodating in adjustments to timing. Very responsive either in person or telephone.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Ian Cowan on Friday 19 September 2014.

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