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I wish to thank Ascot Care most sincerely for the exceptional care and attention the company and all of their staff paid to my parents before it was necessary for them to move into a care home. They always looked forward to the carers visits, they enjoyed the lively banter and freshly cooked meals which cheered them up considerably. Also, the efforts the carers made to lift the mood when they were feeling depressed and lonely were very much appreciated by both of them.
Just knowing your company was supporting my parents made my life bearable at what was a very difficult time for us all.
I wanted to pass on my thanks to all the team that supported my parents and my special thanks to you all for going the extra mile. My father so enjoyed the tea dances even though we never knew he could dance!

How likely would you be to recommend Ascot Care Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The care my mom has received has been very good. Once the carers knew her needs and requirements these were usually met. Mom needed more care at the beginning of the care package being put into place, but with their help and support and family and neighbors too, my mother has made excellent progress in her health and wellbeing. With everyone pulling together to meet her needs to ensure this. Very happy with the help and support of the carers. Thank you very much for all being so nice to my mom.

How likely would you be to recommend Four Oaks Healthcare? Extremely Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

My mother has short term memory loss. The staff are polite, always dressed appropriately, on time and inform me and my mum if going to be late. They deliver excellent care, write informative information and follow care plans timely. Mum is sometimes unpredictable and carers manage this by talking her through the process, they have on occasion gone over and above, their duties.

How likely would you be to recommend Prestige Nursing + Care (Gloucester)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very satisfied with the care provided.

How likely would you be to recommend Prestige Nursing + Care (Gloucester)? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Home Instead Senior Care, Alton, Hampshire have been caring for our Dad since Mum went into a nursing home in January 2016. The staff and their professionalism has been amazing. I would definitely recommend Home Instead Senior Care to friends.

How likely would you be to recommend Home Instead Senior Care (East Hampshire and Midhurst)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has used this care provider for just over 2 and a half years. I have found the carers to be very considerate to my mother, aware of her needs and have kept me fully informed of any requirements, health issues and general information concerning my mother. I have no hesitation in recommending them to others.

How likely would you be to recommend Home Instead Senior Care (Nottingham)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The carers who have been visiting mum for the last 6 months have provided excellent care. They have been very punctual and have treated her in a respectful and dignified manner. I would have no hesitation in recommending the service.

How likely would you be to recommend Home Instead Senior Care (Nottingham)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Carers who attend are always in good spirits and in a good mood. I like to have a natter to them as I am a little joker and like to laugh as it makes me feel better. Carer always supports me with my needs maintaining my independence.

How likely would you be to recommend Caremark (Wakefield)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

By SureCare (Hereford) assisting me their care workers have improved my confidence and understanding how to support me on a low day. The carers have supported my physical and emotional needs to allow me to feel more in control and independent with my day to day living.

How likely would you be to recommend SureCare (Hereford)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My carers are kind and thoughtful- all have a good sense of humour and it is reassuring to my family to know that they call each day.

How likely would you be to recommend Home Instead Senior Care (Wolverhampton, Wombourne & Kingswinford)? Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

I consider myself very lucky to have these kind caring helpful ladies. Makes life easier to cope with being on my own. Nothing is too much bother for them. They are always cheerful, which goes a long way. What more do I need to say 10/10

How likely would you be to recommend Home Instead Senior Care (Stevenage & North Herts)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Karen Marsh, Owner at Home Instead Senior Care (Stevenage & North Herts) responded to this review on 31 Aug 2016:

We are delighted to serve Mrs L and are delighted that she values our efforts. Thank you.

I had a fall in a supermarket, they were very good, called an ambulance and took me to the hospital. They diagnosed the problem and started treatment. Eventually, I was moved to Cirencester Community Hospital. Total time in hospital was 3 months. Prestige Nursing in Tetbury is now assisting in caring for me with twice daily visits.

How likely would you be to recommend Prestige Nursing + Care (Gloucester)? Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

The service was required to cover a period of after surgery recovery so that my disabled wife did not suffer unnecessary difficulties during the 14 days of recovery.

How likely would you be to recommend Assured Quality Care? Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

We have been using Sherwood Prime Care for over 2 years now - Their support is an essential part of our mother's care. We feel very lucky to have Sherwood as they are so considerate towards our needs, not to mention the excellent care they provide. We have been rather demanding in our needs and they have always delivered. Regular visits by management which we appreciate and they always have the time for discussions. Excellent service all round!

How likely would you be to recommend Sherwood Prime Care Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Everyone concerned - Paladins management/staff, carer and deputy carer - all professional, caring, courteous, go beyond the call of duty. I would totally recommend them and indeed have done so, to someone who was equally impressed.

How likely would you be to recommend Paladins Care Ltd - Milton Keynes? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Burlington Homecare looked after my mother from September 2014 to her death on March 31st, 2016. Beginning with a single daily visit the calls increased as Mother's condition deteriorated. In the end, two carers came four times a day. Without exception, the carers were kind, efficient and treated Mother with the utmost care and dignity tackling even the most unpleasant tasks with humour and compassion. As Mother's principal carer I came to depend on them totally and was so grateful for their support. Of course, there were occasional glitches when a carer was late or turned up at the wrong time but overall the system worked well. The carers were amazing.

How likely would you be to recommend Burlington Homecare? Extremely Likely

Management: Good

Value for Money: Don't Know

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very helpful and professional, provide exactly the care and assistance that I require. Even the carers that I don't see very often seem to remember how I like things done and when they don't they are always sure to ask. The carers are flexible and always prepared to go the extra mile if possible. I would have no hesitation in recommending them to others.

How likely would you be to recommend SmartCare Epsom? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

On behalf of my Parents, and Siblings we are very pleased with present matters and care services for my father.

Thank you for the client liaison and services. We have been learning, mostly on our feet, much of the last year, with other Carers.

Our previous experience was that most care services worked better for the Carer than the Client.

After using WeCare, we have found an agency that offers us what we need with a care plan that best works for my Father and rehabilitation for his various conditions.

My father suffers from a chronic falling problem and his present WeCare package is helping to overcome this.

The Registered Manager, was very quick to identify the issues and put in the appropriate package quickly.

How likely would you be to recommend WeCare? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Jordan, Director at WeCare responded to this review on 30 Aug 2016:

Thanks Peter it has been a pleasure working with your family.

I chose Home Instead, Oldham & Saddleworth to care for mum after reading reviews on the company. From the initial contact to assess the care required, through to mums end of life palliative care, the service was of the highest professional standard.
Mum had regular caregivers, essential as she suffered from dementia each bringing something different in terms of personality, humour and friendship along with a genuinely caring approach ensuring mums dignity at all times.
In addition, the care managers and office based staff were always prompt and efficient in dealing with requests. The whole team worked positively alongside other health care professionals to ensure the best possible end of life care for mum. Many thanks for making it possible to keep mum at home until the end, just as she and we wished.
For anyone with the decision to make between 'home care' and 'care home,' it is possible to choose 'home care' and have total peace of mind with support from the team at Home Instead.

How likely would you be to recommend Home Instead Senior Care (Oldham & Saddleworth)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have been very satisfied with the care I have received. The carers are kind, considerate and efficient. They respect me and my home. They are always cheerful and most of them have a great sense of fun. They are always careful to ask me how I want things done. Although I am fortunate to have friends and family nearby, I always look forward to the carer's evening visit. I appreciate having the same carers, which makes life easier and more comfortable. We have occasionally had to alter the arrangements, which has always been managed efficiently and no problems raised.

How likely would you be to recommend Caresta Ltd (Trading as West Cornwall Care)? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We have been using In Home Care for 5 years since my husband had a severe stroke. More recently he had cancer of the base of his tongue and after radiotherapy had swallowing issues. In Home Care came frequently when I had to go out to oversee meals to ensure he didn't choke etc. Sadly his cancer has returned to bones, liver, pelvis etc so we now have superb male carers (2 who work the week and my husband really likes) who get him up, shower, cream him and oversee his dressing and getting him downstairs on the lift.

How likely would you be to recommend In Home Care Ltd - Waterlooville? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

Claire Simmons, Director at In Home Care Ltd - Waterlooville responded to this review on 26 Aug 2016:

Thank you for taking the time to send in your review of In Home Care's team. We are delighted you are happy with our service. Warmest regards In Home Care team

I was discharged from hospital on 1st October 2015 after suffering from pneumonia twice and a chest infection all within a four month period. Council carers were attending for a six-week period, it was then that Bluebird care was recommended to me. From the beginning I felt confident 'in their hands', showering at my age (88yrs) required careful consideration; that was shown throughout. They were always cheerful, helpful and I liked the fact that they wore a uniform. Because I tended to have the same two ladies each session, I felt we shared a gentle rapport. If in my future time I require such assistance again, without a doubt it would be Bluebird Care.

How likely would you be to recommend Bluebird Care (Derbyshire Dales & Amber Valley)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The quality of care given to my father is quite good but I find that a few of the care workers are unable to prepare and cook simple basic food, like cream potatoes or even cook them properly, making a salad, cooking eggs.

How likely would you be to recommend Allcare Shropshire Ltd? Likely

Management: Excellent

Value for Money: Satisfactory

Care / Support: Good

Staff: Satisfactory

Overall Standard: Good

Treated with Dignity: Excellent

Mette Douse, Public Relations at Allcare Shropshire Ltd responded to this review on 30 Aug 2016:

Firstly we would just like to thank you for taking the time to review us, we are very pleased to hear you are happy with the care your father is receiving.

We pride ourselves on the quality of the care we provide and its great to see our carers are fulfilling our expectations when it comes to the dignity and respect of your father's needs.
In regards to your issues raised,
although we may not take on staff with expert cooking skills we do however expect a certain level of basic skill and we are disappointed to hear this may not be up to your standard. After looking into this further for you, it appears we have already dealt with your concerns regarding this issue. While we hope this matter has been resolved, please do not hesitate to contact us should this not be the case.

We would just like to take his opportunity to let you know what a pleasure it is to care for your father and how very fond we all are of him.

All the carers have been absolutely fantastic and dedicated with our Mum and also each of us looking after her. Mum is taken to each like part of our family. We cannot fault any of the care given. We would highly recommend them, especially for the care of people like Mum, who is terminal in last days or weeks.

How likely would you be to recommend Prestige Care Pembs Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Have had first class help from my carer. Sorry to say goodbye to her.

How likely would you be to recommend Care Wyvern? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Tina East, Care and Operations Manager at Care Wyvern responded to this review on 30 Aug 2016:

Thank you for your kind comments.