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Pentlow provide 2 carers 4 times a day, 7 days a week for my mum, who has dementia and has serious mobility problems. The Pentlow carers are kind, patient, professional, caring and friendly in a genuine way. My mum responds so well to them (the dementia has brought out mum's playfulness and friendliness, a real blessing).
The carers also keep an eye on my dad - who needs some help himself at age 94.
The staff are brilliantly managed - all issues/news etc that I need to know are emailed to me.

How likely would you be to recommend Pentlow Community Care Eastbourne? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Reece Buckley, community services manager at Pentlow Community Care Eastbourne responded to this review on 27 May 2016:

That's so lovely to hear and I'm so pleased that you are happy with the service we provide.

I cannot recommend the services of Right at Home enough.On their initial visit to meet my Aunt and Uncle they were professional & thorough. We were very impressed with the service they promised & decided immediately that they were the right company.

The care they provide has exceeded our expectations. The carers are punctual & always work for the time that we pay. They are well trained, professional & very kind. My Aunt and Uncle were worried about having people coming into their home but within a few days looked forward to each visit.

The Managing Director and the Care Manager are very professional & were happy to provide their mobile numbers so that we could immediately contact them if necessary. They always ring or text if anything is required or if the carers are concerned. Recently when my Uncle was hospitalised they arranged 24 hour care for my Aunt within a few hours.

The service is impressive and they actually do care about the people they look after.

How likely would you be to recommend Right at Home (Solent)? Extremely Likely

Management: Excellent

Value for Money: Excellent

After a lot of stress and family upset trying to find my grandmother the perfect care, we can finally say we have found it.
The respect and duty of care my grandmother receives from the Clarriots care is excellent.
My grandmother has some very high demands of care and all are met with this care company.
I would highly recommend this company to anyone looking for family member support, your mind is always put at ease and everything is clearly documented so you are always aware of all care that has been given to your family member.
I would like to say a great thanks to all whom have taken care of my grandmother.

How likely would you be to recommend Clarriots Care (Coventry)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Overall much better than I expected and what a daunting job - I'm amazed that you find these ladies prepared to take on the task.

How likely would you be to recommend A Class Care Ltd? Likely

Management: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Excellent

Been using Eden Care for nearly 6 years. Overall, excellent staff and good understanding. Very happy.

How likely would you be to recommend Eden Care At Home? Extremely Likely

Management: Good

Value for Money: Satisfactory

Review was carried out in a professional manner by the staff. Listening to any changes I might need actioned. Very happy with the service.

How likely would you be to recommend Right at Home West Midlands (South)? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We would thoroughly recommend this agency for the professional way in which it is run and for the high calibre and commitment of the team of carers we encountered during our late aunts illness.
Staff are given the time to have the dedication and skills to offer provided was exceptional and made it possible for our relative to remain in her own home despite her terminal illness. We feel that the carers became like family friends, whilst at the same time remaining totally professional in carrying out their duties.

How likely would you be to recommend Alice Chilton In-Home Care Services Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Pleasant Homecare provided care to me upon discharge from hospital. They efficiently and very professionally managed to arrange care visits for me, at very short notice without which I could not be discharged from hospital in time. The staff were very caring and very respectful. Carers were reliable and very friendly and they kept me clean, handled me carefully and gently, during all transfers. The management ensured that all my care needs were successfully met and the manager closely monitored my care delivery. I was very well cared for by all team members and I am extremely pleased and satisfied with the excellent service provided to me.

How likely would you be to recommend Pleasant Home Healthcare Ltd? Extremely Likely

Management: Excellent

I have been using Care Companions for a year. My husband died last year and I moved house to be near my son and daughter who live in this area.
Care Companions have helped me to become familiar with the area. I have been very impressed with this service. There are a variety of ways in which I have been helped. I have been given access to places where I can walk in large parks, help with surgery appointments.

How likely would you be to recommend Care Companions Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am very pleased with the carers I have, they are very helpful and always ask if there is anything more they can do. One of the carers is outstanding.

How likely would you be to recommend Somerset Care Community Services (Mendip & South Somerset)? Extremely Likely

Management: Good

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Bluebird Care are very caring and provide a good service, because if we have a problem (we never have) but we know it will be dealt with quickly and properly.
We feel assured that if there was something wrong, our carer would communicate it to the office and the office would do something about.

How likely would you be to recommend Bluebird Care (Reading & Wokingham)? Extremely Likely

Management: Excellent

Value for Money: Excellent

My mother-in-law, in her 90's receives a quality care package from Eden Care which she is very happy with. In almost all cases, the timeliness of her care visits are exact which is very commendable. She also appreciates the fact that she is allocated specific carers for the majority of the visits whom she has got to know well.

How likely would you be to recommend Eden Care At Home? Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

I have domestic help once a week, primarily for my bathroom. Due to being partially sighted I am unable to do this myself, I am very happy with the standard and service provided.

How likely would you be to recommend Heritage Healthcare (Windsor)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Good

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Ever since we have been with Caremark we have been very pleased with the service. Always on time with visits. Extra visits if needed are no problem at all. We have been with a few care firms and Caremark are by far the best.

How likely would you be to recommend Caremark (Plymouth)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Very happy with Home Instead, my carer is very helpful. He takes me to church, I appreciate his help. The office are all friendly, especially the dogs Ruby and Millie.

How likely would you be to recommend Home Instead Senior Care (Newcastle under Lyme and Stoke on Trent)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Paul Edden, Managing Director at Home Instead Senior Care (Newcastle under Lyme and Stoke on Trent) responded to this review on 27 May 2016:

Thank you for your kind words - I will let Millie and Ruby know what you have said!

I am very happy with the care I receive but I would like to be informed when times are changed. Phones have improved.

How likely would you be to recommend Somerset Care Community Services (Mendip & South Somerset)? Likely

Management: Satisfactory

Value for Money: Satisfactory

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The service provided has been of a high standard. The company has reacted well and quickly to any changes of need that has occurred. The management are very hands on and are always contactable when I wish to discuss the service provision. They prioritised the safety of my mother and father and contacted the council concerning the provision of rails around the house. The carers are gentle and very understanding when dealing with my parents.

How likely would you be to recommend Pleasant Home Healthcare Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Been using Eden Care for nearly 6 years. Overall, excellent staff and good understanding. Very happy.

How likely would you be to recommend Eden Care At Home? Extremely Likely

Care / Support: Excellent

Staff: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Bluebird Care are very caring and provide a good service, because if we have a problem (we never have) but we know it will be dealt with quickly and properly.
We feel assured that if there was something wrong, our carer would communicate it to the office and the office would do something about.

How likely would you be to recommend Bluebird Care (Reading & Wokingham)? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Pleasant Homecare provided care to me upon discharge from hospital. They efficiently and very professionally managed to arrange care visits for me, at very short notice without which I could not be discharged from hospital in time. The staff were very caring and very respectful. Carers were reliable and very friendly and they kept me clean, handled me carefully and gently, during all transfers. The management ensured that all my care needs were successfully met and the manager closely monitored my care delivery. I was very well cared for by all team members and I am extremely pleased and satisfied with the excellent service provided to me.

How likely would you be to recommend Pleasant Home Healthcare Ltd? Extremely Likely

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Would recommend this provider of home care. Reliable, caring, go the extra mile when required.

How likely would you be to recommend Gold Hill Homecare? Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Broomfield Care Home have always been responsive to the care needs of my parents and have at certain times bent over backwards to accommodate their needs and changing circumstances.

How likely would you be to recommend Broomfield Care Home Care Services? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Eden Care At Home provides a wonderful service to cater for people that need home care as well as the elderly. They are an accomplished team who are very flexible to individual needs and also very friendly.

How likely would you be to recommend Eden Care At Home? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We are very pleased with the care dad is getting. We really like the detailed comments on the daily communication sheets. The care has removed dad's anxiety about getting his own dinner. We now have peace of mind knowing that dad is being cared for properly.

How likely would you be to recommend Right at Home (Brentwood, Billericay and Havering)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The company so far, are very professional. The carer is exemplary.

How likely would you be to recommend A Class Care Ltd? Extremely Likely

Management: Excellent

Value for Money: Satisfactory

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Satisfactory care.

How likely would you be to recommend Eden Care At Home? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

I cannot recommend the services of Right at Home enough.On their initial visit to meet my Aunt and Uncle they were professional & thorough. We were very impressed with the service they promised & decided immediately that they were the right company.

The care they provide has exceeded our expectations. The carers are punctual & always work for the time that we pay. They are well trained, professional & very kind. My Aunt and Uncle were worried about having people coming into their home but within a few days looked forward to each visit.

The Managing Director and the Care Manager are very professional & were happy to provide their mobile numbers so that we could immediately contact them if necessary. They always ring or text if anything is required or if the carers are concerned. Recently when my Uncle was hospitalised they arranged 24 hour care for my Aunt within a few hours.

The service is impressive and they actually do care about the people they look after.

How likely would you be to recommend Right at Home (Solent)? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I find Bluebird Care very courteous and able to meet all my needs. Carers are very friendly and carry out the job with speed and efficiency. I find Bluebird Care to be very reliable and I'd have no hesitation to recommend them.

How likely would you be to recommend Bluebird Care (Reading & Wokingham)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The service provided has been of a high standard. The company has reacted well and quickly to any changes of need that has occurred. The management are very hands on and are always contactable when I wish to discuss the service provision. They prioritised the safety of my mother and father and contacted the council concerning the provision of rails around the house. The carers are gentle and very understanding when dealing with my parents.

How likely would you be to recommend Pleasant Home Healthcare Ltd? Extremely Likely

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Ever since we have been with Caremark we have been very pleased with the service. Always on time with visits. Extra visits if needed are no problem at all. We have been with a few care firms and Caremark are by far the best.

How likely would you be to recommend Caremark (Plymouth)? Extremely Likely

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I look forward to the girls coming in the morning, they are very reliable and help me to bathe every morning which is enjoyable.

How likely would you be to recommend Home Instead Senior Care (Newcastle under Lyme and Stoke on Trent)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Paul Edden, Managing Director at Home Instead Senior Care (Newcastle under Lyme and Stoke on Trent) responded to this review on 26 May 2016:

Thank you for your very kind words. It has been our privilege and pleasure to have know you over the last 5 years.