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I've used this service for about 6 months. An initial assessment was made to ascertain my needs and to match my personality with an appropriate carer. The carer visits twice a week to help me shower. This is always the same person except for holiday periods or to cover for illness (though this hasn't occurred yet) and I know in advance if it is not the usual carer. Carers arrive promptly. The carers are always cheerful and efficient, they treat me as I would wish. On occasions when my daughter has been away they have also made social visits - a cup of tea and a chat - so that I am not alone for the whole time.

How likely would you be to recommend Home Instead Senior Care (Wrexham and Flintshire East)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

All the carers are very pleasant, committed people who do their best for my mum. Nothing is too much trouble for them.

How likely would you be to recommend Right at Home (Cardiff & Newport)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I contacted Home Instead when things were getting difficult with the care of my husband, especially the shower. We were a bit apprehensive at first, but the person who came to assist us was excellent. There was no awkwardness. My husband is comfortable and we wish we had gone ahead with this sooner. We found Home Instead very efficient and professional.

How likely would you be to recommend Home Instead Senior Care (North Sheffield)? Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

From the beginning, we were impressed by Home Instead staff, who were kind, friendly and willing to work with us to ensure my father in laws care was personalised. Communicating with the office was easy and requests for changes or extra help responded to efficiently. Having a small dedicated team caring for my father in law, was just what he needed and accepting carers allowed him to live at home alone for over a year. We found Home Instead via a new recommendation and we have no problems in recommending them to others seeking personalised care for a loved one.

How likely would you be to recommend Home Instead Senior Care (Wandsworth, Lambeth & Dulwich)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The carers are very good and affectionate. I can recommend them and the service is excellent.

How likely would you be to recommend Bluebird Care (Reading & Wokingham)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very happy with carers. No complaints.

How likely would you be to recommend Bluebird Care (Glasgow South)? Extremely Likely

Management: Excellent

The care that I receive from Right at Home is excellent. The carers meet all of my needs and requirements. They are always very friendly and polite.

How likely would you be to recommend Right at Home (Cardiff & Newport)? Extremely Likely

Management: Good

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

The whole experience has been excellent and the service provided by Right at Home for my Mother has been exactly what she needed and after just a month Mum really looks forward to seeing the carers each day and is always very complimentary about their attitude and help towards her. I would definitely recommend Right at Home to other people and will probably need to extend the hours they provide in the near future.

How likely would you be to recommend Right at Home (Sutton & Epsom)? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My daughter had a massive brain hemorrhage and was air lifted to Addenbrooks for a 7 hour operation, and over 7 months in hospital before coming home. She is at present unable to walk and all the carers have been extremely kind, caring and cheerful, giving every care (including shaving her head for her). Nothing is too much trouble for any of them. They are very adaptable when she has appointments, the carer even came in before 5am the day she went to Addenbrooks for her crainioplasty operation to get her up and ready. I have known a lot of carers, but none better than these. I cannot praise them enough and would recommend them highly to anyone. My daughter wholeheartedly agreed with all I have said.

How likely would you be to recommend Empathy Care East Anglia Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

I found all of the care team extremely good and kind. They all listened to me when I told them my worries. The people on the phone understood me and were very kind. I had help when I was in need of it. They understood when friends came to stay or to take me out. One could not wish for a better team. When I fell they all understood me going to another home for 3 weeks. Also when I was told I'd be better in another home. I can't thank every one, as I don't know where they all live but thanks to you all.

How likely would you be to recommend Heritage Care at Home Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My carers are excellent! They help me with all aspects of my life and support me emotionally.

How likely would you be to recommend Right at Home (Cardiff & Newport)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have been very happy with the support that has been given to my mum. The team are always willing to help with any questions or queries.

How likely would you be to recommend Home Instead Senior Care (Edgbaston)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

All of my carers are fantastic! Not only do they assist with meal preparation and medication prompting, they also listen to any problems and concerns I may have with life in general. I can have a good laugh with the carers, which makes me feel better.

How likely would you be to recommend Right at Home (Cardiff & Newport)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

By having care at home, it allows my to remain in dependant. The care workers treat me with dignity and respect and my wife and I enjoy their company. I am listened to, given choice and allowed my own opinions.

How likely would you be to recommend SureCare (Hereford)? Likely

Management: Good

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very professional.
Very caring.
Keeps me in the 'loop' with things, always listens. So far so good, no complaints.

How likely would you be to recommend Angel Homecare Services Ltd? Extremely Likely

Management: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

At first I was reluctant to have help, just like anybody else. But now I would not change anything. Eclipse help me to stay in my own flat.

How likely would you be to recommend Eclipse HomeCare (Worcester, Malvern & Kidderminster)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The standard of care that I have received over the past 18 months has been outstanding. My carers are friendly, reliable, considerate and nothing is too much trouble or them. Each task is undertaken with pride and completed to an excellent standard. I have become very fond of my carers and I always look forward to their visit.

How likely would you be to recommend Right at Home (Cardiff & Newport)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

From the outset, we were very impressed with the Right At Home team. They spent time with my father-in-law to ensure they matched the right person to him. The carer that came in was excellent and my father-in-law looked forward to her daily visits.

How likely would you be to recommend Right at Home (Camberley, Ascot & Woking)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Bob Thornton, Managing Director at Right at Home (Camberley, Ascot & Woking) responded to this review on 29 Jul 2016:

Thank you April for your review, I'm very pleased to hear that our Caregiver was so well matched with your father-in-law. Kind regards, Bob

The care that mum has is amazing and she has really enjoyed her time with her regular caregiver. I am full of praise for the service you provide.

How likely would you be to recommend Home Instead Senior Care (Aylesbury Vale)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Bluebird are very reliable and the staff well trained. I have complete confidence in their care and look forward to them coming each day.

How likely would you be to recommend Bluebird Care (Reading & Wokingham)? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have been using Prestige for over four years and have found them to be an excellent organisation. They were very kind, helpful and caring towards my late husband. Since his death they have been very supportive and cannot do enough to help me and I would recommend them to anyone.

How likely would you be to recommend Prestige Nursing + Care (Gloucester)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

I cannot fault the care I receive. Everyone is very positive and friendly. Carers respect my dignity at all times. Nothing is too much trouble.

How likely would you be to recommend Right at Home (Cardiff & Newport)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The Allcare home care agency are the second agency I have had looking after me. I can honestly say, all the staff (carers) are very kind and thoughtful. They usually arrive on time and do their very best to be helpful and see to all my requirements. The staff in the office always ring if situations change and they have to change the carer visiting or the time of the visits.

How likely would you be to recommend Allcare Shropshire Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am very happy with the Bluebirds.

How likely would you be to recommend Bluebird Care (Glasgow South)? Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

My daughter had a massive brain hemorrhage and was air lifted to Addenbrooks for a 7 hour operation, and over 7 months in hospital before coming home. She is at present unable to walk and all the carers have been extremely kind, caring and cheerful, giving every care (including shaving her head for her). Nothing is too much trouble for any of them. They are very adaptable when she has appointments, the carer even came in before 5am the day she went to Addenbrooks for her crainioplasty operation to get her up and ready. I have known a lot of carers, but none better than these. I cannot praise them enough and would recommend them highly to anyone. My daughter wholeheartedly agreed with all I have said.

How likely would you be to recommend Empathy Care East Anglia Ltd? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very happy with carers. No complaints.

How likely would you be to recommend Bluebird Care (Glasgow South)? Extremely Likely

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have been very happy with the support that has been given to my mum. The team are always willing to help with any questions or queries.

How likely would you be to recommend Home Instead Senior Care (Edgbaston)? Extremely Likely

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have been using Prestige for over four years and have found them to be an excellent organisation. They were very kind, helpful and caring towards my late husband. Since his death they have been very supportive and cannot do enough to help me and I would recommend them to anyone.

How likely would you be to recommend Prestige Nursing + Care (Gloucester)? Extremely Likely

Treated with Dignity: Excellent

I am very happy with the Bluebirds.

How likely would you be to recommend Bluebird Care (Glasgow South)? Likely

Treated with Dignity: Excellent

From the outset, we were very impressed with the Right At Home team. They spent time with my father-in-law to ensure they matched the right person to him. The carer that came in was excellent and my father-in-law looked forward to her daily visits.

How likely would you be to recommend Right at Home (Camberley, Ascot & Woking)? Extremely Likely

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Bob Thornton, Managing Director at Right at Home (Camberley, Ascot & Woking) responded to this review on 29 Jul 2016:

Thank you April for your review, I'm very pleased to hear that our Caregiver was so well matched with your father-in-law. Kind regards, Bob

From using a different care service previously for my granddad, my mother and I were very unhappy with the service given and weary to try another, but Doris Jones has completely changed our views, they are very professional and helpful, but most importantly do their very best for my granddad!

How likely would you be to recommend Doris Jones Ltd? Likely

Management: Excellent

Value for Money: Good

Care / Support: Good

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Excellent