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Recommended on homecare.co.uk Stamp 2856 Provider/Agency Recommendations have been made. They are displayed on the provider/agency details page. If you (as a service user / relation of a service user) have had a good experience with an agency, please share it by submitting a recommendation on the relevant home care provider details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Essex Dementia Care Braintree, Essex
Each carer has been well trained in a 1 to 1 situation and in movement, handling and personal care. Knowledgeable and compassionate. Management has been responsive, proactive and supportive.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Essex Dementia Care? Extremely likely

Submitted by Chris Burton (Husband of Client/Service User) on Friday 23 January 2015. Review relates to January 2015.

Caremark (Plymouth) Plymouth, Devon
The carers are always on time, very courteous to my wife Barbara. They always do a perfect job, very trustworthy. We have had a few care companies and Caremark are by far the best one. The office staff are extremely good and very helpful and answer all queries and questions immediately and very well. My wife would recommend Caremark to anyone who needs help. A first class service. Thank you for being a very caring firm.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Submitted by G Thomas (Husband of Client/Service User) on Thursday 22 January 2015.

Carewatch (Bath & N E Somerset) Radstock, Bath & North East Somerset
They are completely reliable, always prompt or they let me know if the carer is going to be late. All my regular carers are friendly and sympathetic to my needs.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Suzanne D (Client / Service User) on Thursday 22 January 2015.

Sterling Care Partners Ltd Yeovil, Somerset
My mother has been having Sterling Care for nearly 3 years and in all that time I have never had a single problem. The team are very professional, respectful and thorough, always cheerful, on time and can always step in for an extra call if needed. The company will always go that extra mile. I would recommend them to anyone. For a first class service Sterling Care.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Penny Thomas (Daughter of Client/Service User) on Thursday 22 January 2015.

Home Instead (Farnborough,Farnham and Fleet) Farnborough, Hampshire
It means I can get out shopping. My carer is a very pleasant person. They are reliable and friendly.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Patricia W (Client / Service User) on Thursday 22 January 2015.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Excellent care! Tidy, on time, polite. Treats me very politely, friendly. Keeps in touch by phone, uses my daughter-in-law as the go between.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by John S (Client / Service User) on Thursday 22 January 2015.

Haven Homecare Trust Cardiff
My mother has used Haven for some years now. The Staff are always friendly, warm, accommodating and professional. Haven always listen to the needs of my parents and work hard to accommodate their changing needs and moods as they grow more infirm. The Staff rallied around when my mother was really struggling to cope with my father with his end-stages Vascular Dementia. The Manager was able to steer me through the minefield of which NHS/Social Services my Dad (and consequently Mum) required in his last months when myself and mother were at our wits end. A Manager and her team came to the rescue early one morning to deal with my Dad (and my mum) and call an ambulance when my mum discovered my dad had wandered around and fallen one night. In a world when we tragically regularly hear about abuse of our elderly parents in some dementia/care homes, It gives me great confidence to know I can trust and rely on Haven Homecare to provide for my Mum in the comfort of her own home. I am always happy to Recommend Haven Homecare.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend Haven Homecare Trust? Extremely likely

Submitted by Neil Phillips (Son of Client/Service User) on Thursday 22 January 2015. Review relates to October 2014.

MyCare Services Sunderland, Tyne & Wear
During the time my friend had these carers I was extremely happy with the care they provided. They are a lovely team who are both very professional and caring. I would highly recommend this agency to others who are looking to receive warm, happy, punctual and professional care in their home.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

How likely would you be to recommend MyCare Services? Extremely likely

Submitted by Alison Hunter (Friend of Resident/Service User) on Wednesday 21 January 2015. Review relates to January 2015.

Pure HomeCare Leicester, Leicestershire
The caregivers are all very nice ladies, they are gentle quiet and very caring and I have never been let down by this agency.

Overall Standard: Good

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Maire W (Client / Service User) on Tuesday 20 January 2015.

Home Instead Senior Care (Southampton) Southampton, Hampshire
Very pleased with the care and assistance we receive.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Doris S (Wife of Client/Service User) on Tuesday 20 January 2015.

Astor Care & Nursing Agency (Knaphill) Woking, Surrey
Astor nursing is a highly professional care agency with excellent dedicated staff. The needs of each individual client are paramount and therefore the services provided are exceptional. I would without hesitation recommend Astor Nursing to anyone and everyone.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Submitted by Michael Cherriman (Client / Service User) on Tuesday 20 January 2015.

Home Instead Senior Care (Southport) Southport, Merseyside
Home Instead are a very well organised agency and the quality of their carers are second to none. Home Instead have helped me look after my Mum for several years and I couldn't have done it without them! If you have to use an agency to help care for a loved one, this is the one! I always knew that my Mum was in the best of hands and never had to worry about her safety.

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

How likely would you be to recommend Home Instead Senior Care (Southport)? Extremely likely

Submitted by Sue Pritchard (Daughter of Client/Service User) on Tuesday 20 January 2015. Review relates to January 2015.

Home Instead Senior Care (South Sheffield ) Sheffield, South Yorkshire
Always on time, I know who is coming, punctual, caring and considerate. Encourage to complete tasks.

Overall Standard: Excellent

Staff: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Felicity H (Client / Service User) on Monday 19 January 2015.

Sterling Care Partners Ltd Yeovil, Somerset
All the girls are lovely and very helpful, nothing is too much trouble for them. I am well looked after so I am able to stay in my own home. They always make sure I don't go without anything and are always checking that I'm ok which is lovely and very reassuring. Fantastic work girls keep it up.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Len F (Client / Service User) on Monday 19 January 2015.

Helping Hands and Company Fordingbridge, Hampshire
Following on particularly bad experience with another care company in Ringwood, it was such a relief to find Helping Hands. The management team are very easy to work with and the care team met my Mother's needs to be full. It was a relief to the family to know that Mother's care was being given consideration and compassion.

Overall Standard: Excellent

Staff: Excellent

Management: Excellent

Submitted by S S (Daughter of Client/Service User) on Monday 19 January 2015.

Home Instead Senior Care (Epsom & Mole Valley) Epsom, Surrey
Our client is not at all easy to please, but Helen from Home Instead has been a breath of fresh air. Once a week in a change from her regular carers she is an excellent cook for a very particular eater, a good companion and the client is considering asking her to come more often so she can have to occasional outing.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Elizabeth M (Power of Attorney/Solicitor of Resident/Service User) on Monday 19 January 2015.

Gardiner's Nursing & Homecare (Reading) Reading, Berkshire
I would like to thank you and your team for the support you gave to Pearl to allow her to stay at home for as long as possible. I would like to add a special praise to A.L I know that Pearl always looked forward to A.L visits and she was someone who Pearl looked upon as a friend.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Karren M (Daughter of Client/Service User) on Monday 19 January 2015. Review relates to November 2014.

Home Instead (Farnborough,Farnham and Fleet) Farnborough, Hampshire
I would recommend this company, my aunt can be a bit difficult at times but the care givers at Home Instead cope very well and get on well with my aunt.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Phill N (Nephew of Client/Service User) on Monday 19 January 2015.

Home Instead (Farnborough,Farnham and Fleet) Farnborough, Hampshire
We needed immediate help which is what they provided and were there as soon as I returned from hospital. Their staff are fully trained and they make sure you are comfortable with the people coming. You can rely on them coming on time and stay their fully booked time. While with you they will do whatever you need. I am recommending them to everyone.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Phyllis S (Client / Service User) on Monday 19 January 2015.

Everycare (Hillingdon) Ruislip, London
I recommend Everycare to anyone who asks for a referral.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Patricia M (Daughter of Client/Service User) on Monday 19 January 2015.

Home Instead Senior Care (Maidstone) Tonbridge, Kent
I have been with Home Instead for six months now and I have found them all very caring, helpful and efficient.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Mary T (Client / Service User) on Monday 19 January 2015.

Above & Beyond Care Ltd Ipswich, Suffolk
I highly recommend Above and Beyond Care, they have helped me with all the problems with my health and do so in a way that they urge me to go forward. I was at my lowest so they looked after me body and mind but also helped me to help myself no matter how small.

Overall Standard: Excellent

Staff: Excellent

Management: Excellent

Value for Money: Excellent

Submitted by Veronica M (Client / Service User) on Monday 19 January 2015.

Home Instead Senior Care (Cambridge) St Ives, Cambridgeshire
the carers were carefully selected and were ideally suited to help us with our short term problems.

Submitted by Peter B (Client / Service User) on Monday 19 January 2015.

Home Instead Senior Care (High Peak) Stockport, Greater Manchester
One thing that sets Home Instead apart from other companies is being able to have carers come from the local office when away on holiday even when staying in a hotel. Speed of response when dealing with a family crisis is excellent without any compromise to quality of care.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Allan S (Client / Service User) on Monday 19 January 2015.

Home Instead Senior Care (Ascot, Camberley and Wokingham) Bagshot, Surrey
I have nothing but praise for the quality of service and care. Home instead provided in looking after my Mother at home. They were flexible and always highly professional. The admin side was efficient and the carers were super. My Mother became very fond of them.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submitted by Camilla K (Daughter of Client/Service User) on Monday 19 January 2015.

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