Caremark in Hertfordshire | 4 Home Care Providers

Review of
Caremark Watford & Hertsmere
from Suhair N (Daughter of Client) published on 7 August 2025

Submitted via Website • Report

Overall Experience

It is an excellent service in every sense of the word, since then my mother has been doing nothing during the day. Before the carers come , my mother was extremely lazy, she did not walk, she only slept and ate during the day, the term took care of my mother, they were patient with her without getting

angry or nervous,
Excellent staff.

Reply from Dana Dracinschi, Registered Manager at Caremark Watford & Hertsmere

Thank you so much for your kind words. We're truly grateful for your feedback. It means a lot to know that our service has made such a positive difference in your mother's life. Hearing that she is now more active and engaged during the day brings us great joy.Our team is dedicated to providing care with patience, compassion, and respect, and we're so glad that this has been your experience. We will make sure to share your appreciation with the entire staff - they will be very touched to hear it.Thank you again for your trust.

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Review of
Caremark Hatfield, Welwyn & St Albans
from C C (Daughter of Client) published on 17 June 2025

Submitted via Postal Card • Report

Overall Experience

The carers have been kind, respectful & helpful in looking after my dad. Nothing is too much trouble for them. When we had a crisis, the carer did an addiction call to he;p my dad and keep him comfortable. The manager of the service has been in constant contact and answers any changes required are seamlessly

made.

Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you so much for your kind words. I'm really pleased to hear that our carers have been able to support your Dad with kindness, respect, and dedication. It's always our aim to make sure families feel supported and involved, and I'm glad our communication and flexibility have made a difference. I'll be sure to pass your lovely feedback on to the team-it means a lot to all of us.

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Review of
Caremark Watford & Hertsmere
from Roger H (Client) assisted by family/friend published on 6 June 2025

Submitted via Postal Card • Report

Overall Experience

I was very pleased I was offered the same service as my wife. I have been very pleased with the service. They help me with my washing and dressing I found out that they are very helpful and if I am sore they treat me with care. They are always there to get me ready for my clubs and they ask me what

time I have to be ready they ask me if I had a good night. I can't praise them enough for what they do for me.

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Review of
Caremark Hatfield, Welwyn & St Albans
from M O (Client) published on 29 May 2025

Submitted via Postal Card • Report

Overall Experience

From the first phone call to the office re having care at home, I cannot fault the service which was provided by all staff. All was very efficient, caring and provided excellent personal care.

Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you so much for your kind review. I'm truly pleased to hear that your experience-from the initial enquiry to the delivery of care-was met with efficiency, compassion, and professionalism from all members of our team. If you require any further support in the future, please don't hesitate to contact us!

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Review of
Caremark East Hertfordshire & Broxbourne
from P G (Son of Client) published on 8 May 2025

Submitted via Website • Report

Overall Experience

Caremark have been my mother's primary carers for the last 3 years . The quality of service has generally been of a very high standard . It is a well run organisation , with staff that are helpful , observant , and responsive to ever changing care needs . The App. enabling you to read the attendance

reports of the carers is extremely useful as a way of knowing what the current situation is etc . I would have no hesitation in recommending Caremark ; indeed I have !

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Review of
Caremark Watford & Hertsmere
from T F (Friend of Client) published on 6 May 2025

Submitted via Postal Card • Report

Overall Experience

I find that the company is a really competent organisation run in a professional manner with kind and caring employees.

Reply from Dana Dracinschi, Registered Manager at Caremark Watford & Hertsmere

We sincerely appreciate your review-thank you very much for your kind words.

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Review of
Caremark Hatfield, Welwyn & St Albans
from Fergus C (Son of Client) published on 28 April 2025

Submitted via Website • Report

Overall Experience

Exceptional service delivered by exceptional carers.
Looking after my mother has shown me that being a carer is a very hard and often difficult job. It requires empathy, compassion and dedication which my mother's carers have in abundance (each and every one of them !).
I am deeply grateful for all

that they do for her. Also for their invaluable advice and support which is a great help to me.
The carers really do become part of the family. My mother and I have grown very fond of them all !
Also a big thank you to the management team who have gone above and beyond the call of duty on a numerous occasions.
Well done Caremark !

Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you for your kind and generous words. We are truly grateful for your recognition of the compassion and dedication shown by our care team. It is always our aim to provide not only high-quality care but also meaningful support to families, and we are pleased to know this has made a difference.Your appreciation also means a great deal to our management team. It is a privilege to support your mother, and we remain committed to delivering the highest standard of care.Thank you again!

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Review of
Caremark East Hertfordshire & Broxbourne
from Pamela P (Wife of Client) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

I am impressed and grateful for the service I have received from Caremark. The staff are well-trained, professional and well-supervised. They never let us down, and phoned if a carer might be late. I always felt they were concerned to help my husband and me as much as possible and were not primarily

concerned with making a profit. The initial contacts were thorough and as my husband's needs changed they were responsive and thoughtful. I found it easy to contact them and felt they worked as a team. Although we needed to get used to a number of different carers over the months, my husband greeted them with a smile. I would recommend them.

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Review of
Caremark Hatfield, Welwyn & St Albans
from Nadine H (Client) published on 17 April 2025

Submitted via Website • Report

Overall Experience

What an amazing provider of care when I am at my lowest point after an accident. If I need help they answer my call straight away, the care manager came to my home and established my needs and they are being provided with great care, support and a genuine willingness to provide great service.
The majority

of my carers are going above and beyond for me, this is has exceeded my expectations - Thank you

Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you so much for your lovely feedback. I'm truly sorry you've had to go through such a difficult time, but I'm so glad we've been able to support you when you needed it most. It's wonderful to hear that our team has made a difference in your recovery - your kind words really mean a great deal to all of us. We're committed to providing not just care, but genuine compassion and support, and I'm so pleased that's come through in your experience. Please don't hesitate to reach out if there's ever anything more we can do!

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Review of
Caremark Hatfield, Welwyn & St Albans
from F M (Wife of Client) published on 17 April 2025

Submitted via Website • Report

Overall Experience

Excellent staff who does respect my husband's dignity.
Very reliable staff with good communication skills
Very professional
Excellent management who dies take complaints seriously
Since Caremark started taking care of my husband l felt so peacefully.and so relaxed.

Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you so much for your kind and thoughtful words. It truly means a lot to know that you feel at peace and reassured with the care your husband is receiving. Preserving his dignity and providing compassionate, professional support is something we're deeply committed to. I'm also grateful for your recognition of our team's reliability and communication, as well as the trust you've placed in our management. We take every concern seriously and always aim to deliver care that brings comfort and confidence. Thank you again for trusting us with his care!

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Review of
Caremark Watford & Hertsmere
from Susan H (Client) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

My carer is very helpful, considerate and goes beyond if I am in trouble. She always looks smart and has all the gloves etc with her. She is always on time and if she has to be early then the time I am allotted she always tries to help. She always has a smile on her face and always asks if I have had

a good night and am sore anywhere.

Reply from Shuchi Puli, Managing Director at Caremark Watford & Hertsmere

Thank you for taking time to review our care services. I am glad to hear passionate and professional care is delivered on time with cheery smiles every day.

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Review of
Caremark East Hertfordshire & Broxbourne
from J H (Daughter of Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience

The manager and her team have gone above and beyond in supporting and caring for my Mums wellbeing. I cannot thank them enough.
They communicate with me daily so I am confident Mum is safe and well.
The care they provide is excellent, the care team always have a smile on their face and demonstrate

professionalism, kindness and patience.

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Review of
Caremark Watford & Hertsmere
from P M (Sister of Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Was very happy with the care received overall for my brother. He liked the consistency of the carers available to him as well and felt they understood his needs. They were very kind and considerate and always happy to assist him by keeping everything dignified.

Reply from Dana Dracinschi, Registered Manager at Caremark Watford & Hertsmere

Thank you for sharing your feedback. We appreciate your input and are grateful for appreciation . We value your experience and will continue to strive for excellence in our service.

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Review of
Caremark Hatfield, Welwyn & St Albans
from D U (Daughter of Client) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

The live in carer goes above and beyond to look after mum. She cooks for her from scratch another purees the food. She makes sure she drinks enough and that she is always comfortable. The other cares that come in 3 times per day are always gentle and careful when helping mum. She loves to see them.

Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you so much for your kind words! We are delighted to hear that your mum is receiving the care and attention she deserves. Our live-in carer and visiting team are dedicated to providing the highest level of support, and it's wonderful to know that their efforts are making a positive difference. Ensuring your Mum's comfort and well-being is our top priority, and we truly appreciate your recognition of their hard work. If there's ever anything more we can do, please don't hesitate to reach out.

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Review of
Caremark Watford & Hertsmere
from M G (Son of Client) published on 3 April 2025

Submitted via Website • Report

Overall Experience

Pragmatic, clear and respectful advice on the options available and pricing. Proposed care options were among the best I looked at in terms of price / quality balance. Staff are clearly engaged and passionate in their work

Reply from Shuchi Puli, Managing Director at Caremark Watford & Hertsmere

Your review of our care services is greatly appreciated. Thank you for your trust and support!

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Review of
Caremark East Hertfordshire & Broxbourne
from Susan D (Daughter of Client) published on 7 February 2025

Submitted via Website • Report

Overall Experience

Myself and my family are incredibly grateful for the support that we have received from Caremark East Hertfordshire & Broxbourne over the past 6 months. Without exception, the carers have been excellent, dedicated, delightful and happy to go the extra mile to ensure that my father is comfortable, safe

and cared for. Additionally, my mother has grown in confidence and spirit as a result of the support and attention that she has received from these wonderful people.
We would completely recommend this company, who have made our potentially, difficult situation far more manageable.
Absolute vocational care at its best!
Thank you to all of you for making a difference.

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Review of
Caremark North Herts & Stevenage
from Dr G (Husband of Client) published on 21 January 2025

Submitted via Website • Report

Overall Experience

Caremark has provided excellent service for my wife since her stroke eighteen months ago. All the carers from a large pool have kept the service on time and performed their tasks with efficiency, dignity, cheerfulness and good humour. We have rarely needed to call the office, but both daytime and out-of-hours

queries have been dealt with promptly. As an organization, I cannot commend Caremark more highly.

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

Thank you so much for taking the time to complete this review. We are pleased to be having such a positive impact on your wife and her care needs since her stroke. Its lovely to hear how efficient and cheerful our care staff are. We are incredibly proud.

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Review of
Caremark North Herts & Stevenage
from Sharon R (Daughter of Client) published on 3 December 2024

Submitted via Website • Report

Overall Experience

The carers are very professional, very tidy go above and beyond.
Have lovely conversations with my dad, treat him with dignity, always on time which was very important to my dad as he like's routine.
My dad feels very safe with them and trusts them, which makes him feel very comfortable.
The ladies

in the office have also been very easy and professional to deal with.
It's early days, but it has already changed my dad's life, and we can see a change in him for the better.
He is able to stay in his own home, which is his wish.
Thank you to the carers at Caremark

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

Thank you for your comments and taking the time to complete the review. Our aim is always to support people to be cared for where the wish and it is lovely to read how much the care assistants have made a difference to dad's life already. I will pass on your comments not only to the care assistants but the office staff as well.

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Review of
Caremark North Herts & Stevenage
from Deborah O (Daughter of Client) published on 20 November 2024

Submitted via Website • Report

Overall Experience

The service provided to my mother was of a very high standard. The team were very friendly yet professional and treated my mother with the utmost respect and dignity. The team were always approachable and any questions we had were answered in a very supportive manner.

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

It was a pleasure to support mum whist she was at home, the team looked forward to seeing mum throughout the day and assisting her with any tasks needed. I am pleased to read that my team supported you with answers to your questions. I will pass your comments on to them. Thank you for taking the time to complete the review, very much appreciated.

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Review of
Caremark North Herts & Stevenage
from Susan C (Daughter of Client) published on 8 November 2024

Submitted via Website • Report

Overall Experience

The lovely team at Caremark have been looking after mum since she was discharged from a rather long hospital stay in the summer. She had not left hospital in a particularly good way but from the first contact with Caremark things started looking up. One staff member in particular visited mum to make

sure the right service was being offered and the carers that have come in have been a delight. Mum has built her confidence and health back with their care and all the team are very responsive - and we as a family are eternally grateful to them.

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

It is lovely to read what a difference the care assistants have made to mum since coming home and we hope to continue supporting mum with building her confidence and providing the right service needed to support mum. Thank you so much for taking the time to complete the review, I will ensure that your comments are passed on to the team.

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Home Care Providers Owned by Caremark in Hertfordshire

Caremark Locations in Hertfordshire (4)

Caremark Reviews in Hertfordshire (181)

Caremark Watford & Hertsmere

Caremark Hatfield, Welwyn & St Albans

Caremark Watford & Hertsmere

Caremark Hatfield, Welwyn & St Albans

Caremark East Hertfordshire & Broxbourne

Caremark Watford & Hertsmere

Caremark Hatfield, Welwyn & St Albans

Caremark East Hertfordshire & Broxbourne

Caremark Hatfield, Welwyn & St Albans

Caremark Hatfield, Welwyn & St Albans

Caremark Watford & Hertsmere

Caremark East Hertfordshire & Broxbourne

Caremark Watford & Hertsmere

Caremark Hatfield, Welwyn & St Albans

Caremark Watford & Hertsmere

Caremark East Hertfordshire & Broxbourne

Caremark North Herts & Stevenage

Caremark North Herts & Stevenage

Caremark North Herts & Stevenage

Caremark North Herts & Stevenage

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