Home Care Providers Owned by Caremark in Hertfordshire

Thank you very much for your kind and constructive feedback. We really appreciate you taking the time to share your experience with us. We completely understand how important continuity of care is, particularly for an elderly person who may feel unsettled by unfamiliar carers. We always aim to keep the number of carers involved in a package as low as possible and prioritise those with whom your father feels most comfortable. Unfortunately, due to annual leave, sickness, personal commitments and other circumstances affecting carers' availability, we sometimes need to involve additional carers to ensure all scheduled calls are safely covered. We will certainly take your feedback on board and do our best to provide your father with as much consistency and familiarity as possible. Thank you again for your valuable feedback. Read less

Thank you so much for taking the time to leave such a kind and thoughtful review.

We are delighted to hear that you were happy with the care and support provided to your wife. Our team always strives to deliver care with kindness, compassion and professionalism, while ensuring the individual receiving care remains at the heart of everything we do.

Your comments about both our Care Assistants and office team are greatly appreciated, and we will be sure to share your lovely feedback with everyone involved.

It has been a privilege to support your wife, and on behalf of the whole Caremark team, thank you again for your kind words and for placing your trust in us. Read less

Thank you so much for your wonderful review. We truly appreciate your kind words and are delighted to hear that you had such a positive experience with our service. It means a great deal to know that our team was able to respond quickly to your brother's needs and arrange the additional support promptly. Providing compassionate, responsive, and person-centred care is at the heart of what we do, and your feedback is greatly appreciated. Thank you for placing your trust in us. Read less

Dear Peter,

Thank you for your wonderful review and for placing your trust in Caremark to support both June and your family during such a difficult time.

We are honoured to have cared for June and are pleased to know our carers and office team treated her with the dignity, kindness and respect she deserved, while providing you with valuable respite. Your thoughtful words mean a great deal and will be shared with the whole team, who will be delighted to know their compassion and dedication made a positive difference.

Thank you again for your kind recommendation. We wish you and your family all the very best, and please remember we are always here should you need our support in the future. Read less

Thank you very much for taking the time to share such positive feedback about Vipul. It is wonderful to hear that. We are especially pleased to know that he remembers your preferences, responds to your requests, and shows patience and kindness in his approach. Comments like yours truly reflect the values and standards of care we strive to deliver every day. Your feedback is extremely valuable to us, and we thank you once again for recognising Vipul's dedication and hard work. Read less

Thank you very much for your lovely review and feedback. Your kind words truly mean a lot to us. I will make sure that Sahithi is informed about your comments - I know she will be absolutely over the moon to hear them. All our team work very hard with dedication and compassion to help keep our clients safe, comfortable, and independent at home. It is genuinely our pleasure to look after you and support you in any way we can. Thank you once again for your trust, support, and recommendation. Read less

Thank you very much for your lovely review and for your kind words. We are truly grateful for the trust you have placed in Caremark over the years. Supporting your sister and helping her remain in the comfort of her own home, surrounded by her familiar environment and lovely garden, is very important to us, especially knowing how much maintaining her independence means to her. I will also make sure that Sahithi is informed about your wonderful feedback. She is very dedicated to her role, and I know your comments will mean a great deal to her. We also appreciate the positive feedback regarding communication and support, particularly considering the distance between yourself and your sister. We understand how important reassurance and prompt communication are in such circumstances. Thank you once again for your continued trust, support, and recommendation. It truly means a lot to all of us. Read less

Thank you very much for your review and for your kind words. We truly appreciate your feedback and support. I will personally make sure that Sahithti is informed about your lovely comments, as I know this will mean a lot to her. It is always rewarding for our team to know that their hard work and dedication are recognised. I also noticed your ratings regarding value for money, management relationship, and overall care. Thank you for your honesty and feedback. I can assure you that we will continue working very hard to improve and provide the highest possible standard of care. Hopefully, next time you complete a review for us, we will achieve 5 out of 5, as our aim is always to prove that we are truly a 5-star care company. Thank you again for your continued trust and support. Read less

Thank you so much for your kind and thoughtful feedback. We are truly grateful for your lovely words about Vipul and the support he provides to your dad. Vipul is a valued member of our team, and it is wonderful to hear that his kindness, professionalism, patience, and dedication have made such a positive difference to your dad's wellbeing and to your family's peace of mind. We will make sure your comments are shared with him and the wider Caremark team. Thank you also for your appreciation of Caremark's services and communication. It means a great deal to know that you feel supported and reassured by our team. We sincerely appreciate your trust in us and look forward to continuing to provide the highest standard of care for your dad. Read less

Dear Clare, Thank you so much for your incredibly kind words and for taking the time to share your experience with Caremark. It truly means a lot to us to know that your dad feels safe, happy, and comfortable in Rodica's care. Rodica is a valued member of our team, and I will make sure your lovely feedback is shared with her and the rest of the staff. Supporting not only our clients but also their families is very important to us, so it is wonderful to hear that you feel cared for and supported throughout your journey with Caremark. I am also very pleased we were able to assist your friend and arrange urgent care for her father when it was most needed. Thank you once again for your trust, kindness, and recommendation. It is genuinely a pleasure to support your family and friends. Read less

Thank you so much for your kind words and for taking the time to share your experience with Caremark. We are truly pleased to hear that both you and your husband were happy with the support provided during your time away. Ensuring continuity of care and peace of mind for our clients and their families is extremely important to us, so it is wonderful to know that having the same carer made such a positive difference for your husband. Your feedback means a great deal to our team, and we will make sure your lovely comments are shared with the carer involved as well. Thank you again for your trust and recommendation. Read less

Thank you again for taking the time to share your experience. Read less