Caremark in Hertfordshire | 4 Home Care Providers

Review of
Caremark Hatfield, Welwyn & St Albans
from Fergus C (Son of Client) published on 28 April 2025

Submitted via Website • Report

Overall Experience

Exceptional service delivered by exceptional carers.
Looking after my mother has shown me that being a carer is a very hard and often difficult job. It requires empathy, compassion and dedication which my mother's carers have in abundance (each and every one of them !).
I am deeply grateful for all

that they do for her. Also for their invaluable advice and support which is a great help to me.
The carers really do become part of the family. My mother and I have grown very fond of them all !
Also a big thank you to the management team who have gone above and beyond the call of duty on a numerous occasions.
Well done Caremark !

Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you for your kind and generous words. We are truly grateful for your recognition of the compassion and dedication shown by our care team. It is always our aim to provide not only high-quality care but also meaningful support to families, and we are pleased to know this has made a difference.Your appreciation also means a great deal to our management team. It is a privilege to support your mother, and we remain committed to delivering the highest standard of care.Thank you again!

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Review of
Caremark East Hertfordshire & Broxbourne
from Pamela P (Wife of Client) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

I am impressed and grateful for the service I have received from Caremark. The staff are well-trained, professional and well-supervised. They never let us down, and phoned if a carer might be late. I always felt they were concerned to help my husband and me as much as possible and were not primarily

concerned with making a profit. The initial contacts were thorough and as my husband's needs changed they were responsive and thoughtful. I found it easy to contact them and felt they worked as a team. Although we needed to get used to a number of different carers over the months, my husband greeted them with a smile. I would recommend them.

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Review of
Caremark Hatfield, Welwyn & St Albans
from Nadine H (Client) published on 17 April 2025

Submitted via Website • Report

Overall Experience

What an amazing provider of care when I am at my lowest point after an accident. If I need help they answer my call straight away, the care manager came to my home and established my needs and they are being provided with great care, support and a genuine willingness to provide great service.
The majority

of my carers are going above and beyond for me, this is has exceeded my expectations - Thank you

Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you so much for your lovely feedback. I'm truly sorry you've had to go through such a difficult time, but I'm so glad we've been able to support you when you needed it most. It's wonderful to hear that our team has made a difference in your recovery - your kind words really mean a great deal to all of us. We're committed to providing not just care, but genuine compassion and support, and I'm so pleased that's come through in your experience. Please don't hesitate to reach out if there's ever anything more we can do!

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Review of
Caremark Hatfield, Welwyn & St Albans
from F M (Wife of Client) published on 17 April 2025

Submitted via Website • Report

Overall Experience

Excellent staff who does respect my husband's dignity.
Very reliable staff with good communication skills
Very professional
Excellent management who dies take complaints seriously
Since Caremark started taking care of my husband l felt so peacefully.and so relaxed.

Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you so much for your kind and thoughtful words. It truly means a lot to know that you feel at peace and reassured with the care your husband is receiving. Preserving his dignity and providing compassionate, professional support is something we're deeply committed to. I'm also grateful for your recognition of our team's reliability and communication, as well as the trust you've placed in our management. We take every concern seriously and always aim to deliver care that brings comfort and confidence. Thank you again for trusting us with his care!

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Review of
Caremark Watford & Hertsmere
from Susan H (Client) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

My carer is very helpful, considerate and goes beyond if I am in trouble. She always looks smart and has all the gloves etc with her. She is always on time and if she has to be early then the time I am allotted she always tries to help. She always has a smile on her face and always asks if I have had

a good night and am sore anywhere.

Reply from Shuchi Puli, Managing Director at Caremark Watford & Hertsmere

Thank you for taking time to review our care services. I am glad to hear passionate and professional care is delivered on time with cheery smiles every day.

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Review of
Caremark East Hertfordshire & Broxbourne
from J H (Daughter of Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience

The manager and her team have gone above and beyond in supporting and caring for my Mums wellbeing. I cannot thank them enough.
They communicate with me daily so I am confident Mum is safe and well.
The care they provide is excellent, the care team always have a smile on their face and demonstrate

professionalism, kindness and patience.

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Review of
Caremark Watford & Hertsmere
from P M (Sister of Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Was very happy with the care received overall for my brother. He liked the consistency of the carers available to him as well and felt they understood his needs. They were very kind and considerate and always happy to assist him by keeping everything dignified.

Reply from Dana Dracinschi, Registered Manager at Caremark Watford & Hertsmere

Thank you for sharing your feedback. We appreciate your input and are grateful for appreciation . We value your experience and will continue to strive for excellence in our service.

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Review of
Caremark Hatfield, Welwyn & St Albans
from D U (Daughter of Client) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

The live in carer goes above and beyond to look after mum. She cooks for her from scratch another purees the food. She makes sure she drinks enough and that she is always comfortable. The other cares that come in 3 times per day are always gentle and careful when helping mum. She loves to see them.

Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you so much for your kind words! We are delighted to hear that your mum is receiving the care and attention she deserves. Our live-in carer and visiting team are dedicated to providing the highest level of support, and it's wonderful to know that their efforts are making a positive difference. Ensuring your Mum's comfort and well-being is our top priority, and we truly appreciate your recognition of their hard work. If there's ever anything more we can do, please don't hesitate to reach out.

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Review of
Caremark Watford & Hertsmere
from M G (Son of Client) published on 3 April 2025

Submitted via Website • Report

Overall Experience

Pragmatic, clear and respectful advice on the options available and pricing. Proposed care options were among the best I looked at in terms of price / quality balance. Staff are clearly engaged and passionate in their work

Reply from Shuchi Puli, Managing Director at Caremark Watford & Hertsmere

Your review of our care services is greatly appreciated. Thank you for your trust and support!

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Review of
Caremark East Hertfordshire & Broxbourne
from Susan D (Daughter of Client) published on 7 February 2025

Submitted via Website • Report

Overall Experience

Myself and my family are incredibly grateful for the support that we have received from Caremark East Hertfordshire & Broxbourne over the past 6 months. Without exception, the carers have been excellent, dedicated, delightful and happy to go the extra mile to ensure that my father is comfortable, safe

and cared for. Additionally, my mother has grown in confidence and spirit as a result of the support and attention that she has received from these wonderful people.
We would completely recommend this company, who have made our potentially, difficult situation far more manageable.
Absolute vocational care at its best!
Thank you to all of you for making a difference.

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Review of
Caremark North Herts & Stevenage
from Dr G (Husband of Client) published on 21 January 2025

Submitted via Website • Report

Overall Experience

Caremark has provided excellent service for my wife since her stroke eighteen months ago. All the carers from a large pool have kept the service on time and performed their tasks with efficiency, dignity, cheerfulness and good humour. We have rarely needed to call the office, but both daytime and out-of-hours

queries have been dealt with promptly. As an organization, I cannot commend Caremark more highly.

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

Thank you so much for taking the time to complete this review. We are pleased to be having such a positive impact on your wife and her care needs since her stroke. Its lovely to hear how efficient and cheerful our care staff are. We are incredibly proud.

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Review of
Caremark North Herts & Stevenage
from Sharon R (Daughter of Client) published on 3 December 2024

Submitted via Website • Report

Overall Experience

The carers are very professional, very tidy go above and beyond.
Have lovely conversations with my dad, treat him with dignity, always on time which was very important to my dad as he like's routine.
My dad feels very safe with them and trusts them, which makes him feel very comfortable.
The ladies

in the office have also been very easy and professional to deal with.
It's early days, but it has already changed my dad's life, and we can see a change in him for the better.
He is able to stay in his own home, which is his wish.
Thank you to the carers at Caremark

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

Thank you for your comments and taking the time to complete the review. Our aim is always to support people to be cared for where the wish and it is lovely to read how much the care assistants have made a difference to dad's life already. I will pass on your comments not only to the care assistants but the office staff as well.

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Review of
Caremark North Herts & Stevenage
from Deborah O (Daughter of Client) published on 20 November 2024

Submitted via Website • Report

Overall Experience

The service provided to my mother was of a very high standard. The team were very friendly yet professional and treated my mother with the utmost respect and dignity. The team were always approachable and any questions we had were answered in a very supportive manner.

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

It was a pleasure to support mum whist she was at home, the team looked forward to seeing mum throughout the day and assisting her with any tasks needed. I am pleased to read that my team supported you with answers to your questions. I will pass your comments on to them. Thank you for taking the time to complete the review, very much appreciated.

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Review of
Caremark North Herts & Stevenage
from Susan C (Daughter of Client) published on 8 November 2024

Submitted via Website • Report

Overall Experience

The lovely team at Caremark have been looking after mum since she was discharged from a rather long hospital stay in the summer. She had not left hospital in a particularly good way but from the first contact with Caremark things started looking up. One staff member in particular visited mum to make

sure the right service was being offered and the carers that have come in have been a delight. Mum has built her confidence and health back with their care and all the team are very responsive - and we as a family are eternally grateful to them.

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

It is lovely to read what a difference the care assistants have made to mum since coming home and we hope to continue supporting mum with building her confidence and providing the right service needed to support mum. Thank you so much for taking the time to complete the review, I will ensure that your comments are passed on to the team.

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Review of
Caremark Hatfield, Welwyn & St Albans
from Anne C (Daughter of Client) published on 4 November 2024

Submitted via Website • Report

Overall Experience

I am very grateful to the lovely staff at Caremark who looked after my mum, at home for two and a half years after she became bedridden, with compassion and kindness. All the carers were reliable, supportive and attentive, and communication with the friendly admin staff was always quick and efficient.

Would highly recommend.

Reply from Brooke Draper, Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you so much for your kind words and for sharing your experience with Caremark. We're truly grateful to have had the opportunity to care for your mum and are delighted to hear that our team's compassion and attentiveness made a positive difference. It's wonderful to know that both our carers and our office staff helped you feel supported. Your recommendation means a lot to us, and we'll pass along your appreciation to everyone involved in your mum's care. Thank you again for trusting us with her well-being.

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Review of
Caremark Hatfield, Welwyn & St Albans
from R C (Client) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience

Has improved over the last few months, flexibility and alteration made easier. Quality has remained good with generally helpful staff.

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Review of
Caremark Hatfield, Welwyn & St Albans
from Jill B (Client) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience

Very satisfactory. Kind and considerate staff at all levels.

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Review of
Caremark East Hertfordshire & Broxbourne
from Richard T (Husband of Client) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience

Caremark are outstanding on two levels. First, the carers are exemplars of the skill of caring, a skill underlain by their deep compassion for their clients. The carers were gentle, kind, efficient and safety conscious. I was pleased to see my wife, their client, smile at them on arrival, she doesn't

speak. Moreover, the carers became good friends both to my wife and to me her husband and amateur carer. They were free with their advice and guided me as I learnt how to care better for my wife.
Second, the management team took time to get to know my wife and her deteriorating condition and were genuinely concerned for her. Selflessly they briefed me about the NHS Continuing Health Care programme, in the full knowledge that the care contract may not be awarded to them. They explained the process and helped me prepare for the assessments; in the end my wife was fast-tracked onto Continuing Health Care Programme. Caremark clearly put their clients' interests above those of their own. I could not have negotiated the Continuing Health Care without their help.

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Review of
Caremark Hatfield, Welwyn & St Albans
from Stephen C (Husband of Client) published on 17 October 2024

Submitted via Postal Card • Report

Overall Experience

Excellent service, and very friendly staff.

Reply from Brooke Draper, Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you for taking the time to complete this review. I will pass on your kind words to the care workers. Thank you!

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Review of
Caremark North Herts & Stevenage
from Jo H (Daughter of Client) published on 8 October 2024

Submitted via Website • Report

Overall Experience

Caremark has been caring for my mother since October 2022, the regular carers are so caring and professional with Mum, Mum has Alzheimer's/Vascular dementia. The carers attend to Mum in the morning, they know how to deal with Mum and they are caring in their approach to her, understanding how she is

and as her illness has progressed. Empathetic, caring, trustworthy, and efficient in their caring duties. This also applies to the other carers that attend, caring and professional. I am so grateful for the care we receive from Caremark, they attend in the morning which helps me care for Mum, whilst I still have my daughter at school and working part-time! If I have any questions or issues regarding Mum, we are always dealt with promptly, efficiently, and resolved in a good time frame. They arrive on time and remain with Mum the whole time designated to Mum. Caremark is respectful, and kind and treats Mum with dignity, they have become an extension of our family. Thank you!

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

Thank you for your kind words regarding the care assistants that visit Mum and to read that you consider them an extension of your own family. I know they look forward to supporting Mum and I will pass on your compliments to them. I would also like to thank you for the support that you give to the care assistants to ensure that things run smoothly. Thank you for taking the time to complete the review, very much appreciated.

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Home Care Providers Owned by Caremark in Hertfordshire

Caremark Locations in Hertfordshire (4)

Caremark Reviews in Hertfordshire (176)

Caremark Hatfield, Welwyn & St Albans

Caremark East Hertfordshire & Broxbourne

Caremark Hatfield, Welwyn & St Albans

Caremark Hatfield, Welwyn & St Albans

Caremark Watford & Hertsmere

Caremark East Hertfordshire & Broxbourne

Caremark Watford & Hertsmere

Caremark Hatfield, Welwyn & St Albans

Caremark Watford & Hertsmere

Caremark East Hertfordshire & Broxbourne

Caremark North Herts & Stevenage

Caremark North Herts & Stevenage

Caremark North Herts & Stevenage

Caremark North Herts & Stevenage

Caremark Hatfield, Welwyn & St Albans

Caremark Hatfield, Welwyn & St Albans

Caremark Hatfield, Welwyn & St Albans

Caremark East Hertfordshire & Broxbourne

Caremark Hatfield, Welwyn & St Albans

Caremark North Herts & Stevenage

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