Home Care Providers Owned by Everycare Ltd

Everycare have excellent staff. I broke my shoulder and that coupled with severe balance issues, meant that I could not wash or dress myself. Coupled with the fracture was my left and I'm left handed.

We searched care companies and after interviews chose Everycare.

I live on my own. The carers were marvellous. Made me feel at ease with something I'd normally feel embarrassed about - a full body wash. I cannot fault the carers. I felt at ease and so relieved for their gentle and caring approach.

They were with me for 8 weeks until I was able to cope by myself.

I cannot recommend them more highly.

My 11 year old autistic child has care provided by everycare, I could not ask for a better care company, they are amazing with son and take him to do fun things he likes whilst I get to spend quality time with my other son aged 9. There always happy to help and make sure myself and son are happy.

I would highly recommend

Just to say a big thank you to Everycare. My mum, Lindy, had carers going in aswell as her family, the carers really got to know our mum, any problems they would phone the office and they would get in touch with us immediately, especially if mum was not quite herself. We were so so grateful to everycare at the time mum needed extra care, nothing was to much trouble they helped us in anyway they could. We were so pleased with the care of everycare that my mum had to go into a home so we picked everycare homes, ty draw, she is so happy and she gets the 24hour care that she needs now. All our experiences with everycare have been amazing thankyou so so much. We would recommend everycare 100%. The office, the care staff, finances all helped us so so much thankyou again, as I said nothing was to much trouble.

We are deeply grateful for their dedication, compassion, and the kindness they showed our mum. They made a stressful difficult period so much easier and reassuring for our family. Much appreciated.

The staff were all fantastic going above and beyond to make sure my dad's final days were as comfortable and enjoyable as they could be, I can not thank you enough for what you did, always polite always kind and always with a smile on your face.

Thank you to all members of staff at everycare

We have had Everycare for several months now and are very happy with the service. The girls who visit mum are very friendly and she enjoys her calls. The office staff are always available & sort any issues promptly & professionally.

Everycare Central Surrey provided exceptional care for the last 6 months. At assessment they were supportive and understanding of needs. Reluctance to accept care was quickly overcome and carer visits became a welcome highlight. After a hospital admission they immediately stepped up care covering personal care, medicines, meal preparation, shopping, cleaning and washing. The option of call out visits anytime was important to me not living nearby. In a recent crisis, prompt 24 hour care was invaluable to avoid hospital admission. Care was sincere and responsive and I felt confident, supported and well informed. I can strongly recommend their care.

We only stopped using Everycare because Mum now requires 24-hour care and is moving into a residential care home.

Karen and the team supported my sister and I through a very difficult time as we were battling to keep my dad safely at home. Karen spent a long time getting an understanding of the care that was needed and came up with a short list of carers for my sister and I to meet on line so we could find the right person to support my dad and manage a tricky live in situation with my mum. At the end of my dad's life Karen and the team went above and beyond to help us and working with the GP to get my dad safely into a hospice.

All staff/carers have been (and are) very kind and friendly.

The care from this agency is poor, neglectful & provided by incompetent carers ( all except 2 really good ones) . My dad had 12 hours 1-1 daily for 4 months before his death. He was'nt showered for the first month, even though care home staff were available to help if asked. Care home staff were often having to prompt 1 particular regular carer to change dad's pad and complete his personal care. She never shaved him as didn't know how! Dad had excoriated sore groins in the last weeks of his life. He lacked stimulation from some carers and was often put back to bed after lunch as easier to manage. As a family we often asked for him to be taken to the activities. Carers had long painted fingernails and poor uniform standards. Some carers seemed to lack understanding of his need for thickened fluids due to swallow difficulties. Managers when contacted were full of empty promises! Carers often arrived late or shifts were cancelled at short notice, this happening the day before his death.

Very very many thanks for your incredible professional care services. Your overall office team and the regular carer team are wonderful, polite, warm, sensitive, caring and efficient,. They never show their frustration --timely, full of smiles and humor, They are focused on providing a safe and responsible and their approach maintains the dignity and understands her needs. Thank you very much.

Daz (Client)

Your girls were all very helpful & on time. Thank you for all your help.

All mt carers were very considerate, nothing was too much trouble for them. They were always polite and on time. I would definitely recommend this company.

Everycare has been visiting my elderly mother to provide home care for a number of years now. Their care has been brilliant, their visits are the highlights of my mother's day. I am incredibly impressed with their care, kindness and service. Both the carers and the office staff always 'go above and beyond the call of duty' and are all totally fantastic. I am so grateful to them all and completely reassured that my mother is in the best and kindest hands.

Excellent service. Seamless transition from 24 hour carer. Carers are efficient and friendly. First class service. dad really enjoys the visits and they cheer him up through the day. All tasks are always done and feedback to Family dad really enjoys the visits and they cheer him up through the day. All tasks are always done and feedback to family is clear and helpful is clear and helpful. Office staff efficient and helpful.

The whole process felt as you would want it to - attentive, with a detailed approach. I know that Kez, the manager at Everycare is aware of how grateful we are to him and his team in our 'hour of need'. I have nothing but praise for him and his staff.