Home Care Providers Owned by Radfield Home Care in Cheshire

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Only the locations & reviews in Cheshire for Radfield Home Care are being shown.

Radfield Home Care Locations in Cheshire (2)

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2 Home Care Providers owned by Radfield Home Care in Cheshire
Radfield Home Care Chester & Ellesmere Port
7 Telford Court, Chestergates Business Centre, Dunkirk Lea, Chester CH1 6LT
"We have carers visit our mum twice a day This is a great help to us as a family to know that she is being looked after at times when we..."Read all 90 reviews
Visiting Care from £37.50 / hour|Live-in Care from £1,700 / week

Located in the Chester and Ellesmere Port communities, Radfield Home Care Chester & Ellesmere Port delivers award-winning care services. They provide comprehensive care options including meal preparation,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Radfield Home Care Reviews in Cheshire (90)

9.7

Radfield Home Care has a Group Review Score of 9.7 (9.732) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Radfield Home Care must have a Review Score.

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Showing 90 reviews matching selected criteria
Review of Radfield Home Care Chester & Ellesmere Port from Nicola B (Client / Service User) published on 6 May 2026 Submitted via Website
Overall Experience

Radfield have been looking after me for over 3 years now and the care is always of a high standard. My condition means that my care needs can vary from day to day, and the carers are adaptable to my changing requirements. The office team are always helpful, listening to any concerns and acting on them accordingly. I would recommend Radfield to anyone looking for a quality home care provider for themselves or a loved one.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you for your review. I am sorry that we are not quite at 5*'s for you yet and so we would appreciate any feedback on how we might achieve this as It is always our aim to provide the best care possible. I will pass your comments on to the care professionals and we will book a review call with you to see what we can do better.

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Review of Radfield Home Care Chester & Ellesmere Port from C P (Daughter of Client) published on 21 April 2026 Submitted via Website
Overall Experience
I have no complaints about the care my mother has received. She can be difficult and has dementia and the carers have been understanding and compassionate, trying to help in little ways knowing she'll refuse but their gentle persistence and patience has meant my mother now feels able to accept some help whilst retaining her independence.

All the staff are lovely with great communication and the app is great too.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you for your 5* review. Your mums care is very important to us and I am glad that she is happy with the balance of keeping her independence but accepting a bit of help too. We are always available to help in any way that we can. I will pass on your kind words to the care professionals.

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Review of Radfield Home Care Chester & Ellesmere Port from A T (Client / Service User) published on 16 April 2026 Submitted via Website
Overall Experience

Very caring and understanding always able to accommodate extra visits and always come and introduce if a new carer is required to visit but on the whole mostly the same carer who are all very attentive respectful and discrete

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you so much for your review. Our aim is to always provide person centred care and stability for our clients to make sure they feel safe and valued. We always aim to go above and beyond and enhance our clients to live their best lives at home.

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Review of Radfield Home Care Chester & Ellesmere Port from Nicola B (Daughter of Client) published on 16 April 2026 Submitted via Website
Overall Experience
We started with care twice a week in December 2025. Its been a big adjustment for mum but the lady who visited and explained everything was very helpful and informative and has stayed in touched regularly.

The carers are kind, fun, efficient and reliable. Mum enjoys having some new company.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you very much for your review. Your comments do mean so much to us and we value your feedback. I will ensure I pass on your kind review to our care professionals and office staff.

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Review of Radfield Home Care Chester & Ellesmere Port from DAWN M (Daughter of Client) published on 16 April 2026 Submitted via Website
Overall Experience

We have carers visit our mum twice a day This is a great help to us as a family to know that she is being looked after at times when we cannot go ourselves. Mum knows that someone is popping in every day and that is a comfort to her too.The girls from Radfield are very caring , friendly and helpful and as far as I am concerned go way and above the call of duty. I can highly recommend this company to anyone.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thankyou very much for your review. Your comments mean a great deal to us. I will ensure your comments are passed on to our care professionals.

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Review of Radfield Home Care Chester & Ellesmere Port from Caroline H (Daughter of Client) published on 7 April 2026 Submitted via Website
Overall Experience
We have been using Radfield Home Care in Chester for about a year now to support my mum, and the care they provide has been excellent.
The team visit five or six times a week and are always flexible, happily changing days when mum has visitors or other plans. They help her with showering and washing her hair, support her with everyday tasks like doing her washing, make sure she has lunch, and take her for walks. Their visits really help to break up her day and keep her engaged.
They communicate with me regularly and review mum's care so we can make sure everything is working well. It genuinely takes a lot of pressure off me knowing she is being looked after by such kind and professional people.
They also organise lovely activities like afternoon tea and client afternoons at their offices or day centre, which is a wonderful touch.

I would highly recommend Radfield to anyone looking for reliable and compassionate care.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port
Thank you so much for your great review. We are delighted to hear that your mum is enjoying her visits and that the support is making a positive difference for your family.

We are very proud of our team for the care, compassion and professionalism they bring, and your feedback means a great deal to us. Thank you for trusting us with your mum's care.

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Review of Radfield Home Care Chester & Ellesmere Port from Jenny R (Daughter of Client) published on 31 March 2026 Submitted via Website
Overall Experience

Excellent friendly service. All the ladies that visit my mum are kind and caring and treat mum with the greatest respect. We have been using Radfield for over a year and can highly recommend them.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you so much for your 5* review. This really does mean a lot to us. Your mum is a lovely lady and it is a pleasure for us to have the privilege of her company. I will pass on your comment to our care professionals.

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Review of Radfield Home Care Chester & Ellesmere Port from Jane F (Daughter of Client) published on 31 March 2026 Submitted via Website
Overall Experience
We find all the staff very caring, supportive and talk to my mum. Nothing seems too much trouble. They respect my mother and her wishes. If they have time on the call they will do things round the home which is so helpful.

This is the first time our mother has accepted any care, which says a great deal about them.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you very much for your 5* review it really does mean a lot to us. We are very happy that your mum is accepting care now and if there is anything at all that we can do to enhance this then please just let us know. Your mums care is very important to us. I will pass your kind review onto our care professionals.

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Review of Radfield Home Care Chester & Ellesmere Port from Wendy P (Daughter of Client) published on 4 February 2026 Submitted via Website
Overall Experience

The service from Clare and the team has been brilliant at all times. Everyone arrived at the times mum and dad were expecting them and came with kindness, care and laughter. All different personalities which in particular dad loved, he's always enjoyed talking to people and everyone did as well as helping with what needed doing. Thank you all so very much.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you very much for your excellent review. It has been our pleasure and I will be sure to pass on your kind message to the care professionals and Office team.

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Review of Radfield Home Care Chester & Ellesmere Port from L C (Daughter of Client) published on 17 December 2025 Submitted via Website
Overall Experience
We have received a 5 star service from Radfield - the whole team. Care needs can change on a daily basis, and these were always accommodated, even in times of emergency. Such a simple 4 letter word 'care', but that's exactly what they did, compassionately.

We will always be very grateful, and heartfelt thanks to each and every care professional.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you very much for your 5 star review. It is a pleasure for every care professional to look after your mum. I will make sure I pass on your kind words to everyone.

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Review of Radfield Home Care Chester & Ellesmere Port from K P (Client / Service User) published on 17 November 2025 Submitted via Postal Card
Overall Experience

My experience has been beyond good it has been excellent.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you for your 5 star review, we always aim to be the best we can be and deliver a personal care package to each client.

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Review of Radfield Home Care Chester & Ellesmere Port from Claire B (Daughter of Client) published on 3 November 2025 Submitted via Website
Overall Experience

The service that's been provided from the start of mums care to now has been amazing, really looking after mums needs and making sure she's got everything she needs before they leave, mums really happy with all the carers that have been looking after her

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you very much for your review. It is an absolute pleasure to be able to help your mum stay in her own house with some support. Building relationships is very important to us and to our clients. It is always our aim to provide a person centred care plan to ensure our clients are happy.

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Review of Radfield Home Care Chester & Ellesmere Port from Wendy C (Wife of Client) published on 16 October 2025 Submitted via Postal Card
Overall Experience

The time keeping of carers always excellent and they show a willingness to adapt to unusual situations. The staff are very client orientated and encouraging. They offer to do additional tasks in morning call when they have the spare time.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you for your great review. Our care professionals always try to adapt to any situation and provide the best form of care that is possible. Our aim is always to provide person-centred care individual to the client's needs. I will pass on your kind review to all of the staff involved.

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Review of Radfield Home Care Chester & Ellesmere Port from S D (Daughter of Client) published on 30 September 2025 Submitted via Website
Overall Experience
The service provided by Radfeild is excellent!!
We have in the past had other companies in place providing care for our dad but not near the standard that Radfeild provides.
All the staff are wonderful, caring people.
They have made it possible for our dad, who has dementia, to stay living independently in his own home, where he wants to be.
Helping him feel cared for with a good breakfast, lunch and evening meal. All medication is given on time and all personal needs are met.
The personal understanding and care the team at Radfeild give on every visit to our dad is so wonderful it has also helped us as a family to get balanced, peace and relief in our lives knowing our dad is being well cared for.

We know we can trust in Radfeild.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you very much for your fantastic review. Your dads care and wellbeing is very important to us and we are all very pleased that you are happy with the service we are providing. It is our pleasure to care for your dad and have him stay at home with our wonderful care professionals looking after him. I will pass on your kind words to everyone that knows your dad.

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Review of Radfield Home Care Chester & Ellesmere Port from A M (Son of Client) published on 14 August 2025 Submitted via Website
Overall Experience

Radfield Chester is the 3rd home care provider my mother has tried. It was a great relief to finally find an excellent, safe and flexible service. My mother is delighted with the care and services she has received and it is obvious the company is well managed. She is very happy with the carers themselves and wants to thank Radfield. Other providers promised a lot then didn't deliver the basics. There is a reason Radfield is rated outstanding.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you very much for your review. Your mum's care is very important to us, and we are so pleased that it has made her feel safe and happy in her home. We always pride ourselves in providing person-centred care and getting the right match with your mum and her care professionals. If we can ever...  

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Review of Radfield Home Care Chester & Ellesmere Port from Joy R (Daughter of Client) published on 25 July 2025 Submitted via Website
Overall Experience

The staff our outstanding in all they do to help my mum - from organising visit rotas to include the carers that mum is most comfortable and happy with to the carers themselves who really do care. They work so hard and are so kind, patient, caring and encouraging with mum. As a family, it's such a relief that there's reliable, caring, very professional and able people that we can trust to take care of mum, to help fulfil her wish to remain in her own home. It's a great support for us too. The weekly day centre visit has been a great success too, an invaluable lifeline for mum to go out and have fun and meet new people of her own age.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you so much for your excellent review. Your mum is such a character and we all love seeing her at the day centre each week. The care professionals who visit her at home also love to spend time with her. We always aim to support the whole family and deliver person-centred care to the client to...  

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Review of Radfield Home Care Chester & Ellesmere Port from Sandra K (Daughter of Client) published on 22 July 2025 Submitted via Website
Overall Experience

I wiould not of coped ,looking after my dad without the help and support of Radfield carers , my dad was able to remain at his own home for a little longer , due to the carers help , they were all friendly and professional at all times , my dad built a good rapport with them all nothing was too much trouble for them , if we had a hospital appointment , they would change there calls to help us out , and come at times to suit and help us , at 24 hours notice , I would highly recommend Radfield carers to anyone , I can't thank them enough

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you for the amazing review. Your dad is a lovely man, and it has been a pleasure helping him to remain at home for longer. His presence at the day centre is also greatly missed. He really has a great character, and everyone enjoyed him bringing his guitar in and playing to them. We wish your...  

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Review of Radfield Home Care Chester & Ellesmere Port from V P (Wife of Client) published on 22 July 2025 Submitted via Website
Overall Experience

Things are going well with the package and my husband is now very familiar with the carers. He is happy to be left with them and they engage brilliantly with him. The carers are also extremely helpful and it is a pleasure to see them.

Thank you and the carers for the service you are providing.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you very much for your kind review. We are very pleased that you are happy with the package of care for your husband, and if there is ever anything else we can do for you or your husband, you only have to ask. Person-centred care is always what we try our best to achieve. I will pass on your review to the care professionals. Thank you

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Review of Radfield Home Care Chester & Ellesmere Port from Angela F (Daughter of Client) published on 25 June 2025 Submitted via Postal Card
Overall Experience

It was with some trepidation I decided to employ a care company to help me care for my dad at home. I was recommended, by my GP, Radfield. After looking after him for 6 years on my own, I was worried about the care he would receive. However, Radfield have been amazing they have never let me down, always on time. They treat my dad with the upmost care. If there was a box for outstanding, I would happily tick this box. They also look after the family too with a hug and a listening ear when you are struggling yourself with fatigue and worry. They simply care, it's not just a job!

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you very much for your amazing review. Your review will mean a lot to everyone of our care professionals that visit your dad. We pride ourselves in person centred care and we always try to go above and beyond for every one of our clients to ensure they can live their best lives possible. I will pass on your kind words to all of our Radfield family.

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Review of Radfield Home Care Chester & Ellesmere Port from J E (Client / Service User) published on 23 May 2025 Submitted via Postal Card
Overall Experience
My regular carers are all very good at the job.

Some can be described as exceedingly good. The more often they come, the more they know the routine.

Reply from Julie Scott, Director at Radfield Home Care Chester & Ellesmere Port

Thank you for your review. I will arrange a meeting to come and see you personally to try and resolve any issues that you have. It is very important at Radfield home care that our clients all have the best experience possible.

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Awards / Recognitions (8)

  • Recipient: Radfield Home CareDate: Friday 30 May 2025
  • Recipient: Radfield Home CareDate: Friday 31 May 2024
  • Recipient: Radfield Home CareDate: Wednesday 31 May 2023

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