Home Care Provider Owned by Right at Home UK in Dorset

highly recommend Right at Home as all round support. Out of hours communication, was a real comfort. As family all live a distance away.
The dedication of staff to clients and their individual needs. Was a true godsend.
Thank you all.

The flat was always clean and tidy, washing always done, meals prepared to their requests. After mum was put into permanent care, the staff still covered his care and needs extremely well. Giving him time to talk and be listened to.

nothing is too much trouble so as a result they have now accepted the care and are far more relaxed about everything. The attention to detail has been second to none, notifying us if anything is needed so our regular visits to Aunt and Uncle have been just that visits - enjoying one another's company instead of racing around trying to sort things out. We can see on our visits that they, and their home, are clean and tidy and very well cared for. A huge thank you to the whole team for your dedication to providing the very best of care to Aunt and Uncle.

very helpful in preparing mum for the occasional outing with the family. When things got difficult they were always ready with a helping hand and a smile.
I would have no hesitation in recommending Right at Home. A reliable company who you can depend on to give the best care possible to your nearest and dearest.
Many of the carers were more like friends. Mum was very sad that circumstances dictated that we had to part company. It was not through choice. Thank you Right at Home. You were superb!

to the home when an elderly person lives on their own. I was impressed that RAH use psychometric testing which allows them to ensure that the carers they employ are properly suitable for the job. This has proved invaluable in matching the right carers to my mother & whilst Mum was very apprehensive she now really enjoys their daily visits. They take her out for a walk, do some cleaning, when she wasn't well they made sure she had food/drink, and have accommodated taking her for appointments. We know that we are able to ask for additional help when needed. Their care & understanding of Mum gives huge peace of mind to both me (living 2 hours away) & my sister who lives in America.

on dealing with the minefield that caring for elderly parents presents, plus the ability to manage our own families and hold down fulltime jobs!
During our parents care we needed to adjust their care plans several times, and at short notice. Every time Right at Home accommodated my parents increase in need immediately and without any fuss which was such a great support. They took such expert care of our parents, and they have both loved their daily visits!
I can't express how much both my brother and I appreciated their dedicated hard work which was always delivered with a smile and the upmost care!

are so on the ball , nothing is missed and my brother before rah has hospital admissions on a monthly basis , in two years he has been to hospital once , this is I am definately sure due to the excellent care he receives . His flat looks loveky now , his medical needs are always addressed , his mantal and emotional
Needs are always discussed and support and ideas given on how to improve his quality of life , they are the best rating for a really good reason , I cannot recommend them enough for anyone needing support with a family member
My brother says his care people are really lovely and we as a family are very happy with the care he receives

for a couple of hours a day. Whether it was cleaning bottles, making sandwiches or simply having a chat the team were great. The company's systems and the management team's responsiveness (to SMS or calls) just fed the overall feeling that we were in safe hands. I cannot compliment them highly enough nor can I recommend them more than I do to others in the same situation as ourselves.

a broken bone in one of Dad's ankles, and it was decided by the doctors that he should undergo further X-rays to make sure that there were no other injuries. Thankfully, there weren't, but the tests (and waiting around) took all afternoon and Dad finally arrived home around 17:30. I felt really bad that I had taken the carer away from another service user, and that it caused the office inconvenience and extra time to sort out another carer to 'stand-in' for them.
Thank you so much for dealing with this situation and for looking after Dad during the hospital appointment.
You are all amazing! Many many thanks for everything that you do, not only for Dad but for all the service users.

with my aunt and we couldn't have asked for a better group of professionals. Everyone has been amazing, introducing themselves slowly to my aunt, gaining her trust and gradually helping her with personal care and daily support. We have always felt confident that my aunt was being cared for with kindness, patience and compassion, even on the days when her behaviour was more challenging. As her needs increased, Right at Home were able to increase the frequency of their visits, taking on more tasks and offering suggestions to improve the quality of my aunt's life. The whole team really has gone 'above and beyond', nothing has been too much trouble and a simple thank you is not nearly enough.

know that our mum is getting such good care. The office staff are responsive and communicative. We would highly recommend Right at Home for anyone looking for professional care for their loved ones.

She always had a story to tell me about her visit and the carer's tales.
Over the latter years, as Mum became more fragile, I increased my time with her but was always confident that Right at Home would step in when needed.
They certainly did so when my family had an unexpected death and I needed support. They did not hesitate to accommodate me with an urgent visit to Mum.
I cannot recommend the company and their lovely carers, highly enough. They've helped Mum, been kind and respectful to her and, in turn, helped me.
If you're looking for kind and compassionate care for your loved one. These are the people!

to music, going out to coffee, watching his favourite films. Right at Home regularly reviewed his needs and we were very pleased with the support that my husband received.

always stayed the full allocated times. Small things meant a lot. When my father had been in contact with me two days before I went down with Covid, they immediately visited him and checked him for Covid, which took them over their normal time slot. Also, the main thing for me was the way they took a personal interest in him and his painting hobby. They always treated him with dignity and spoke to him kindly. He had absolutely no objection to any of the carers and enjoyed the brief chats which broke up his day. He was well cared for from August 2022 to April 2023 when he had a fall and sadly entered a care home.

we used. They were always happy to adapt the care to the changing needs of my parents. The same carers came each week - all of this meant that my father, who was very nervous about having carers in, came to relax and look forward to their visits. I also wish to commend the efficient and effective management team, the phone is always answered, any issues and concerns are promptly dealt with, a schedule is produced every Friday and posted or emailed so that we always knew who would be visiting and when.
Ensuring that elderly relatives have the care they need is a huge challenge for families, if you are looking for peace of mind then I highly recommend Right at Home. Thank you Right at Home.

on time, often staying longer and showed great kindness and respect for their well-being and dignity. Their skill was such a huge reassurance for me, knowing they were in safe hands and that the carers would always let me know if there were any worries. Without them, I don't know how we have survived as a family and they enabled Mum and Dad to stay at home for long as was possible. The office team were always so understanding and professional, accommodating their changing needs and a pleasure to deal with. My mum was extremely reticent to accept care, but their gentle approach was spot on and she absolutely loved them coming. 'Thank you' is not enough!