Home Care Provider Owned by Heritage Healthcare in West Midlands
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Midlands for Heritage Healthcare are showing below.
View the details of all 18 locations (with 338 reviews) owned by Heritage Healthcare
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Heritage Healthcare Locations in West Midlands (1)
Heritage Healthcare (Coventry)
4 reviews
4 Clements Street, Coventry CV2 4HX
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £30 / hour
- Live-in Care from £214 / week
Other Home Care Groups you may be interested in:
Heritage Healthcare Reviews in West Midlands (4)
9.4
Heritage Healthcare has a Group Review Score of 9.4 (9.417) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Heritage Healthcare must have a Review Score.
Review of
Heritage Healthcare (Coventry)
from Ian M (Son of Client) published on 3 October 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been cared for by Heritage Healthcare for a few months now. The quality of care received was exemplary and I thank all those who attended her for their compassion, understanding and great sense of humour.
Reply from Ozichi Johnson, Managing Director/Registered Manager at Heritage Healthcare (Coventry)
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Review of
Heritage Healthcare (Coventry)
from Michael G (Son of Client) published on 16 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been extremely happy with the care she receives on a daily basis and she looks forward to her care visits. The care staff are always friendly, helpful and very professional. Nothing has been too much trouble for them and they always ask if there is anything more they can do before leaving
the premises. Care staff always contact me if there are any queries or concerns relating to my mother and they also let me know if there are any items that she needs replenishing: food items, toiletries etc. An overall pleasant experience.
Reply from Ozichi Johnson, Managing Director/Registered Manager at Heritage Healthcare (Coventry)
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Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Heritage Healthcare (Coventry)
from Janet H (Client) published on 11 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My care package over the past 10 weeks with Heritage Healthcare (Coventry) was exemplary. Every single carer was kind, courteous, keen to do whatever needed doing and always respectful and mindful of my embarrassment. Their care has been an enormous support and aid through my post-surgical recovery
and their chirpy happy 'hello' 4 times daily was always welcome.
Reply from Ozichi Johnson, Managing Director/Registered Manager at Heritage Healthcare (Coventry)
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Staff
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Care / Support
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Management
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Treated with Dignity
-
Value for Money
Review of
Heritage Healthcare (Coventry)
from M T (Husband of Client) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service provided has been nothing short of excellent. Different departments contacted us before we knew about them.
Our only criticism is we had no knowledge about
1) What is available.
2) Who provides it.
3) Where and how do we get it.
This is information which needs to be provided immediately.
Our only criticism is we had no knowledge about
1) What is available.
2) Who provides it.
3) Where and how do we get it.
This is information which needs to be provided immediately.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
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Awards / Recognitions (1)
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