Home Care Providers Owned by Trust Homecare Solution in Cambridgeshire
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Cambridgeshire for Trust Homecare Solution are showing below.
View the details of all 5 locations (with 224 reviews) owned by Trust Homecare Solution
Trust Homecare Solution Locations in Cambridgeshire (2)
Trust Homecare Solution Cambridge Ltd
9.8
141 reviews
Unit 5 Atria Court, 52 Stirling Way, Papworth Business Park, Papworth Everard, Cambridge CB23 3GY
"I am happy with the care provided by Trust Homecare Solutions. The carers are punctual, well trained and polite. I recommend this company…" Read all 141 reviews
Trust Homecare Solution gives people the care and support they want to live independently in their own home for longer. Caring staff offer those requiring help at home, dignity and respect while working hard to meet their client's individual needs. Home… Read more about Trust Homecare Solution Cambridge Ltd
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £19 / hour
- Live-in Care from £1,200 / week
Trust Homecare Solution Peterborough
9.7
9 reviews
7 Gloucester House, 23a London Road, Peterborough PE2 8AN
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Trust Homecare Solution Reviews in Cambridgeshire (150)
9.6
Trust Homecare Solution has a Group Review Score of 9.6 (9.583) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Homecare Solution must have a Review Score.
Review of
Trust Homecare Solution Cambridge Ltd
from C F (Client) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers have all been very helpful we have been pleased with the level of care.
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Review of
Trust Homecare Solution Cambridge Ltd
from G E (Husband of Client) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Overall an excellent service with cheerful and caring attention paid.
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Review of
Trust Homecare Solution Cambridge Ltd
from V R (Wife of Client) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy with the care provided by Trust Homecare Solutions. The carers are punctual, well trained and polite. I recommend this company to whoever needs help with their loved ones.
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Review of
Trust Homecare Solution Cambridge Ltd
from M E (Wife of Client) assisted by family/friend published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the service
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Review of
Trust Homecare Solution Peterborough
from A L (Client) assisted by family/friend published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good. Helpful. cheerful cares. Management helpful, very good and attends all my needs.
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Review of
Trust Homecare Solution Cambridge Ltd
from P R (Partner of Client) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Clair is happy as always with her care. They are always cheerful and talk to Clair even though she cannot talk herself. They are very good.
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Review of
Trust Homecare Solution Peterborough
from J H (Partner of Client) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service, very respectful and professional. Thank you.
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Review of
Trust Homecare Solution Cambridge Ltd
from Doug W (Son-in-law of Client) published on 27 August 2025 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
In December 2024 we were issued with a bill for over £14,000 for one months care. This was over the Christmas period and there were live-in carers and night carers involved. We were more than happy to pay double time for the carers themselves but not happy that the management team were charging 40%
of the total fee for doing nothing extra ie £5,600 in total. Although I appealed to the management on behalf of my father-in-law on the grounds that were good customers who always paid our bills regularly, it made no difference.
We engaged them after my father-in-law died in February to look after my mother-in-law largely because she knew the staff, on an arrangement that included morning and night care. Once again the carers themselves were good but they turned up at all sort of hours. Eleven o'clock in the morning to get her up and five o'clock in the evening to put her to bed. These times were hours out of contract. The management obviously were not managing this properly.
We engaged them after my father-in-law died in February to look after my mother-in-law largely because she knew the staff, on an arrangement that included morning and night care. Once again the carers themselves were good but they turned up at all sort of hours. Eleven o'clock in the morning to get her up and five o'clock in the evening to put her to bed. These times were hours out of contract. The management obviously were not managing this properly.
Reply from Armi Saplan, Registered Manager at Trust Homecare Solution Cambridge Ltd
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Review of
Trust Homecare Solution Cambridge Ltd
from M M (Client) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall very pleased.
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Review of
Trust Homecare Solution Cambridge Ltd
from Sandy B (Wife of Client) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers we have coming to visit my husband after his spell in hospital have been very good and supportive. The sit-in day carers have been exceptional in every respect, looking after my husband. He has been unable to walk well so they have also made sure he has been doing exercises once or twice
daily. They are dedicated to their duties. All the carers are very caring.
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Review of
Trust Homecare Solution Peterborough
from L W (Son of Client) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has been cared for by Trust Homecare Solutions Peterborough from 20/01/2025 to date. The experience has been very welcoming, with the management and staff being very helpful and obliging. The staff treat my father with care and dignity, and nothing seems too much trouble. If my father requires
anything or if medication is getting low, the staff or management will always contact me. Up to date, everything has been working very well, and hopefully it will continue in the same way.
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Review of
Trust Homecare Solution Peterborough
from M T (Client) assisted by family/friend published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers are caring for me with consideration. Assist in spotting things that may need GP verifying if medical advice is required. The carers are polite and supportive with exercises and wellbeing.
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Review of
Trust Homecare Solution Cambridge Ltd
from J M (Daughter of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been lucky in having Trust Homecare reinstated as mum's care team after a stay in hospital.
They have never treated Mum (93 yrs) with anything but respect, patience and care, giving her the time needed, which isn't always easy. They also cover my respite time.
They have never treated Mum (93 yrs) with anything but respect, patience and care, giving her the time needed, which isn't always easy. They also cover my respite time.
Reply from Armi Saplan, Registered Manager at Trust Homecare Solution Cambridge Ltd
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Review of
Trust Homecare Solution Cambridge Ltd
from D F (Wife of Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with all the carers at Trust Homecare looking after my husband and engaging with him, makes my life so easy.
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Review of
Trust Homecare Solution Peterborough
from Jo-Anne M (Wife of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The company was a wonderful find. My husband feels very comfortable, happy and relaxed with all the carers who care for him (they live up to their job title, really care!). I am happy he is happy because it can be very frightening and daunting when one's mobility is taken away. The road to recovery
is slow but he has good company enroute. Thank you team. You really are all lovely and caring.
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Review of
Trust Homecare Solution Peterborough
from M S (Client) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My carers have looked after me very well since they took charge of my care. I have been looked after with dignity and respect. They are very helpful with my personal needs. I was also looked after in the early stages when I was confused and discharged from hospital. I now feel that I have a very good
relationship with the staff who deal with my needs.
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Review of
Trust Homecare Solution Peterborough
from L B (Wife of Client) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers have been very caring and professional, very friendly.
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Review of
Trust Homecare Solution Peterborough
from Karen H (Daughter of Client) published on 20 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What can I say, other than amazing, all the Carers that come to help my Mum are kind, respectful, caring and just go that extra mile. Their enthusiasm is contagious. They remember things Mum has told them and talk to her about them. We have a small team who visit Mum and they all know my Husband and
I and our Grandchildren, they are friendly and always polite. I'm not sure what more I can say other than thank you all and if you ever find yourself in a situation of needing Carers then I would 100% recommend this team. Once again thank you
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Review of
Trust Homecare Solution Peterborough
from N H (Son of Client) published on 14 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Just started using this company,mum has Parkinson's and has recently had a fall,she spent 4 weeks in hospital,after she came out we needed to find carers who could go in a help mum with things she struggles to do now,we found this firm and they are amazing,we are so happy with the care they are providing,keep
up the amazing work
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Review of
Trust Homecare Solution Cambridge Ltd
from Nicole S (Daughter of Client) published on 28 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father had help from Trust Homecare from October 2024 to March 2025. Over this time I met a number of carers, all of whom were really polite and endlessly patient with my difficult father. They gently tried to persuade Dad to let them help and tried many different ways over the weeks and months.
Staff in head office were very helpful, dealing with multiple medication changes, and suggesting equipment and clothing that could help make life easier. They are quick to respond to emails and always professional.
Unfortunately my father became increasingly resistant to care and needed to be moved to a care home with full time supervision - carers were helpful getting Dad clean and dressed and ready to set off.
My only minor recommendation would be for staff to give more warning of food and medication running out, since it could take me 7 or 8 days to arrange for more to arrive. I chose to track supplies myself to avoid any stress.
I would definitely recommend Trust Homecare
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Awards / Recognitions (4)
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