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After an operation in hospital I needed personal care for a few weeks. Organising this with Home Instead Senior Care was trouble free. The carers were absolutely marvellous. They would do everything in a professional and friendly manner.

How likely would you be to recommend Home Instead Senior Care (Lewes District & Uckfield)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

The carers supported my 95-year-old mother in law very well and allowed her to live out her final years in her own home as she had always wished.
All staff were very helpful and considerate, especially in the last few months when she was confined to bed and involved two carers four times a day. The office staff and the home carers were all very friendly and helpful and would always consult with the family regarding any concerns.

How likely would you be to recommend Manorcourt Homecare (Lowestoft)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very good quality care. Caring, sensitive, talkative and a pleasure to see every morning. Willing to be flexible around hospital appointments. Always ask how I am feeling, show genuine concern. All really fabulous, lovely ladies, would highly recommend.

How likely would you be to recommend Baxters Homecare Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very good when urgent care is needed.

How likely would you be to recommend Home Instead Senior Care (Ealing)? Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Satisfactory

Tony Hussain, Managing Director at Home Instead Senior Care (Ealing) responded to this review on 18 Oct 2017:

Home Instead have been supporting this client for several years and what is very important to this client of ours is continuity of the same CAREGiver, and we do our utmost to provide this.

Experience with Home Instead Senior Care (Harrogate Ripon & Thirsk) has proved most satisfying in their efforts to assist in attending to matters of importance to us given the facts both my wife and self are disabled, especially with balance problems. We can't thank you enough for your kind assistance.

How likely would you be to recommend Home Instead Senior Care (Harrogate Ripon & Thirsk)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Andrew Van Parys, Director at Home Instead Senior Care (Harrogate Ripon & Thirsk) responded to this review on 18 Oct 2017:

Thank you for your kind review. It's great to hear that the team are doing a great job. I will be sure to pass on your feedback to them.

All staff were very helpful to my condition and very friendly.

How likely would you be to recommend Jane Bennett Care Services Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Friendly, very good services. Hardworking and kind.

How likely would you be to recommend Manorcourt Homecare (Brooke)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My friend asked me how I got on with carers and I told her they are helpful and good friends. I like having them in but get sad when they have to leave. My friend used them when she had to go to the hospital. She liked the people who helped her. My brother has been using your carers for a long time.

How likely would you be to recommend Manorcourt Homecare (Brooke)? Extremely Likely

Management: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am extremely satisfied with the service Radfield Home Care gives.
My husband is very disabled and has been having Radfield carers for over four years and during this time we have found them to be friendly, approachable and reliable while delivering a very high standard of care.
Their communication is excellent, we always know which carer is coming to my husband and the time to expect them and if there are any problems with this they let us know immediately.
I would not hesitate to recommend them.

How likely would you be to recommend Radfield Home Care (Shrewsbury)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Received excellent friendly service.

How likely would you be to recommend Right at Home (Havant, Emsworth, Waterlooville & Petersfield)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Happy with the care my father receives. On time, polite, always says anything else I can do for you. I have no issues.

How likely would you be to recommend Bluebird Care (Windsor & Maidenhead)? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Mehul Shah, Director at Bluebird Care (Windsor & Maidenhead) responded to this review on 18 Oct 2017:

Thank you for your kind words.

Management always courteous and will always try to accommodate extra hours requests.
Carers are lovely and well trained.
I have been with this agency for some years and they are well worth taking this time to complete the review.

How likely would you be to recommend Caremark (Southend and Rochford)? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My father was discharged from a hospital with a package of care from a local agency. I was very unhappy with the care provided so I independently called Sevacare. The lady I spoke to over the phone was very understanding and really understood the urgency. She made the time to come out the same day to do the risk assessment and contract signing and with the delicacy of the situation, she consulted management who agreed to start the package the same day. I am very thankful to the care staff who have been providing excellent care.

How likely would you be to recommend Sevacare (UK) Hall Green Branch? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My Mother is currently receiving care from Sevacare (Hall Green). The office staff have always gone the extra mile to solve my queries. The care staff have put in excellent effort to ensure my mother is cared for to an exceptionally high standard. Whilst I was away on holiday I was at great ease because I had full faith in the care staff as they always go above and beyond for my Mother. The management at Sevacare takes great care in ensuring the standard of care is being continued through phone monitorings and home visits.

How likely would you be to recommend Sevacare (UK) Hall Green Branch? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very good provider, I find almost all staff helpful, pleasant and friendly. They do what I ask very competently.

How likely would you be to recommend Bluebird Care (Windsor & Maidenhead)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Mehul Shah, Director at Bluebird Care (Windsor & Maidenhead) responded to this review on 17 Oct 2017:

Thank you for your feedback.

I'm very happy with my carers.

How likely would you be to recommend Home Instead Senior Care (Edgbaston)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The carers who attend me every morning to help with putting on my elastic stockings are very helpful and it is a great help having my lunch prepared. I appreciate very much what they do for me.

How likely would you be to recommend HRM Homecare Services - South West? Likely

Management: Satisfactory

Value for Money: Good

Care / Support: Good

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

Staff very polite and helpful, they show a lot of respect and care, I look forward to their visits and attention. All my needs are attended to.

How likely would you be to recommend HRM Homecare Services - South West? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Home Instead Senior Care (Oldham & Saddleworth) are both efficient and well organised as well as being sensitive to each individual needs. They are understanding, caring and kind and my sister and I felt that our brother was well looked after and secure in his own home. We would particularly like to commend the management who met with us and organised everything.

How likely would you be to recommend Home Instead Senior Care (Oldham & Saddleworth)? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have been using the Friendly Homecare Agency for years and can thoroughly recommend the standards of care and professionalism they offer.

How likely would you be to recommend Friendly Homecare? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Amazing service, caring team. Mother in law looks forward to her days there.

Cannot recommend enough!

How likely would you be to recommend Manorcourt Homecare (Harlow - Leah Manning Centre)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Amazing service, exceptional. All tasks are carried out with respect, humour, consent, dignity and love. All staff did way beyond what we expected and went "the extra mile" on many occasions. Night and day staff were equally professional and kind, which is not always the case. We will miss them all.

How likely would you be to recommend Care 121 Services Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Good at personal care. Good at philosophising. Good at chatting. Very good.

How likely would you be to recommend Care 121 Services Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Care review was extremely satisfactory. I am very pleased with all helpers bar one who lets the service down by smoking before parking her car and lighting up before driving off.

How likely would you be to recommend Bluebird Care (Peterborough & Rutland)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Leisa MacKenzie, Director at Bluebird Care (Peterborough & Rutland) responded to this review on 18 Oct 2017:

Thank you for your feedback. Feedback of all types is important to us. We are delighted that you are happy with the care and support that you receive and with the overall service to rate us so highly. With regards to your feedback with regards to our team member smoking etc, we will endeavour to investigate this further. If you feel that this is affecting the quality of service you are receiving at all, as always, we would be very happy to discuss this with you directly by coming to meet with you, over the telephone or in your next review of care meeting, to ensure that we can make positive change and enhance your service further. Your Community Care Manager will be in contact with you directly to follow this up to your satisfaction. Many thanks and thank you for your continued custom.

Staff are very reliable, respectful, courteous and friendly. The office staff are very efficient and keen to help whenever possible.

How likely would you be to recommend Care Promise Ltd? Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent