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I would like to thank all carers who looked after a good friend of mine who sadly passed away on Saturday 15th July 2017.
I was so impressed by the care and detail your carers gave to my friend, thank you.

My mother was the prime carer for my father who had vascular dementia. As she gradually became unwell herself, Bluebird carers gradually took over her caring and household tasks. This was initially for an hour a day through to eventually 24 hour live in care. Throughout the transition, the part time and full-time carers were very respectful, gentle and practical. They managed well the fine balance of retaining independence and providing support. The office staff were also very good, administrating sometimes unpredictable rotas.

Excellent staff. Very understanding with time to listen. Matching staff to clients is a real bonus and shows the extra lengths that Right at Home goes to get things right and the client benefits tremendously. Expensive but worth it for short term care.

It was a huge decision for my family to appoint carers for Mum who suffers from dementia. Initially, Mum was adamant that she did not want carers coming into her home but the situation was becoming increasingly difficult both for her and the family. I can't emphasise how much 'Right At Home' carers have changed both Mum's and our lives to the point that the family as a whole could not survive without them. The team that care for Mum consist of four ladies and Mum is now very fond of all of them. I understand that all members of the team are NVQ qualified (or taking the qualification) in caring for someone with dementia, so much so that the family often refer to them for advice on dealing with Mum's behaviour. This advice has been so valuable to us in dealing with Mum's condition. The ladies treat Mum with dignity and compassion and nothing is too much trouble. Without hesitation, I recommend this company to anybody thinking of appointing an outstanding and professional caring team.

In my opinion, the above care company are always considerate, kind and supportive. The carers I have encountered are all superb, efficient, thoughtful and aware of my needs. They are punctual and any change to the rota is always notified to me by the office. They care for both my ailing husband and myself, a stroke victim, with cheerfulness and kindness and we could not wish for better attention. I've had another care company put in by CHC for my husband and there is no comparison. Glad to have now got Content Care.

There's no need to use 200 words to describe my carers. They are all excellent, no complaints at all.

I find the care I receive to be very good and the carers very nice and caring, so I am very happy with the care I receive.

I find Mega Care very helpful and obliging and had no problems at all.

Since getting home care from Home Instead my mum has been so much happier and more confident. It has taken such a strain off my brother and I knowing that someone is going in to see my mum every day, helping her retain her independence. We are so happy that my mum is happy, and we have noticed a big change in my mum. I would recommend Home Instead to anyone. My mum sees her carer as a friend, and she has made such a difference to my mum's life.

Caremark have been providing my auntie with care for a few months and have given her regular carers at regular times. These carers go above and beyond their duties and my auntie looks forward to their visit and has improved her quality of life and independence. We have a weekly printed rota showing the carer and times that will attend Auntie's visit's and the office keep us informed of any changes when needed. We are extremely happy with the whole service that Caremark provides and would greatly recommend them.

Always helpful and friendly visits.

An excellent service kind and caring staff.

A big thank you to the cares who help me to look after my husband at home and hopefully will do so for a long time yet. They are polite and helpful, cheerful and respect my husband's dignity and not only care for my husband but also make sure that I am ok too.

Bluebird Care Hounslow provided my aunt with consistent professional care and domestic services and I would highly recommend them. Both the carers who attended my aunt at home and the excellent staff in the office coordinating the service have all been kind and always go the extra mile to be of help. For example, when my aunt was unwell and needed paramedics to attend, staff ensured safe care, reassurance and stayed with her throughout. When she needed to go into hospital or on short notice was discharged the staff showed understanding and were prompt to reinstating the extra care hours needed. And when my aunt called the service confused and therefore embarrassed, the response was always warm and reassuring. A reliable and kind service which my aunt and I are very grateful for and helped her to stay living independently in her own home as long as she could. Thank you.

An efficient and well-run organisation staffed by caring committed people. Home Instead Senior Care transformed the last two years of my husband's life and mine.
John was kept clean and comfortable he was nursed stimulated and diverted. I was helped and comforted by a group of ladies whom I look upon as friends and to whom I will always be grateful. We all have happy memories of our loved ones some of mine have Home Instead stamped on them.

I continue to need help and support after debilitating hospital admissions and the end of rehab at home service. Following personally experienced recommendations I approached Bluebird Care (Sunderland).I was impressed with the care taken to accommodate my needs and the flexibility available should I have a relapse.
My need is for personal care. My carer is always timely and a ray of sunshine! Whilst respecting my dignity she is thorough and considerate, carrying out her duties with efficiency and humour.

My father has now passed away and his health deteriorated over the past year. He was initially reluctant to have outside help but found the carer to be friendly and helpful and was comfortable having her call.

Right At Home were the best we could have wished for in the circumstances we found ourselves in when my dad came home from hospital. In the 6 months they looked after him, they became like family. They messaged me so I knew how he was as we didn't live near him. They kept communications with us with health and hospital. Nothing was a problem with them. My dad was extremely happy with the level of care and friendship they gave him. We have moved him closer to us now and that's the only reason we are no longer with you. I can't thank you all enough for giving me peace of mind.

I was thoroughly impressed when Access Care have been able to provide a live in carer with just 24 hours notice. This has happened on 2 occasions and both carers were very professional and cared for my mother in law well.

A very friendly, warm and efficient service is provided.
The carers cater for the client's needs and reviews take place regularly to ensure new needs are met.
The carers are very thoughtful, taking mum to visit a friend, trips to the garden centre and local shops etc...

My mum has such a lovely time with staff from Home Instead. They always engage her in conversation and are proactive in suggesting things they can do together; they bake and sort out cupboards and clothes. She has been to the local garden centre for tea and cake and if the weather permits, a short walk is usually fitted into the visit. They make it a special time for mum, which is much appreciated by both of us.

Service was just what I needed to help me recover from a fractured hip. Carer became a very good friend.

In my experience, First Care is a very professionally run company and extremely caring, the staff are all polite and very helpful.
I would recommend the company to anyone.

Your service is very good and the delivery people are most obliging.

Our carer is a gentleman, just perfect for my husband. He not only provides personal care but on his visits provides companionship in form of difficult places to visit and walk.
My husband is very happy and I get a little respite.
We are extremely happy with Home Instead Senior Care.