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In his 98th year, my father, a fiercely independent, long-since retired Doctor of Medicine - fully aware of increasing fragility and difficulty in performing daily tasks - but absolutely determined to continue living independently in his apartment for as long as possible, was persuaded to accept the support of carers supplied by Bluebird during the week (my brother and I alternated in visiting him at weekends). After devising a comprehensive care plan in consultation with him, the Lead Supervisor skillfully selected a small team who offered him discrete, considerate and cheerfully efficient assistance every weekday morning - establishing a regular routine, consistently arriving at the same time, spending an hour with him, kindly keeping him company and providing him with both practical and professional help. The daily records are eloquent of how their care successfully enabled him to achieve his ultimate objective of a dignified departure from his own place in his own time.

How likely would you be to recommend Bluebird Care (Oxford, South & West Oxfordshire)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Caremark have been looking after Mum for over a year now.
The service that Mum receives is excellent. Her carers are helpful, kind, respectful and willing.
Caremark management and staff provide great communication and advice for us and are always professional.
Mum enjoys her visits from her carers and I would recommend Caremark to anyone needing assistance and support for an elderly relative.

How likely would you be to recommend Caremark (Hillingdon)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Excellent service, I would recommend the company to everyone, they do a fantastic job and go above and beyond, without them I would be lost, they are very supportive and helpful, a shoulder to cry on and an ear to listen to. The company needs to have an award for their excellent service, one of the best.

How likely would you be to recommend Home Instead Senior Care (East Northants)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Walnut cared for my parents at home for nearly 20 months. As their dementia/Alzheimer's worsened Walnut were able and willing to adapt to their ever-increasing need without complaint. The carers were kind, courteous and compassionate which allowed my parents to continue living together at home safely and with dignity. I have no hesitation in recommending Walnut to anyone else.

How likely would you be to recommend Walnut Care At Home? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Home Instead do exactly what we wanted them to do - provide support and ensure all is well on days when I do not visit. The carer has established a very good personal relationship with Father, and I have peace of mind. All in all, a very good, reliable service.

How likely would you be to recommend Home Instead Senior Care (Maidenhead, Henley on Thames & Wallingford)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have needed home care for 8 years. Kare Plus are by far the best.

How likely would you be to recommend Kare Plus Cheshire? Extremely Likely

Management: Excellent

Value for Money: Excellent

Staff: Excellent

Welcoming, supportive, caring and engaged. Everycare understands the strains and stresses that face family members caring for their elderly parents, and how best to support them in ensuring the most effective and relevant care package, for their individual family needs. I would unhesitatingly recommend them to anyone looking for family care.

How likely would you be to recommend Everycare (Wirral) Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Martin, Managing Director at Everycare (Wirral) Ltd responded to this review on 23 May 2017:

Your review is very much appreciated.

I have twice daily visits either morning/lunch or morning/tea. When my family was away, the visits were increased to include a bedtime visit. I feel confident in the skills of my carers, they really do care for me as a person. The care is really worthwhile - the staff have got to know me. The nurse manager is very good, as are her staff. I look forward to seeing them - they're just like family now. I know my daughter is totally confident in their service.

How likely would you be to recommend North Bay Home Care (Lowestoft)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I feel secure and well looked after.

How likely would you be to recommend Caremark (Chiltern & Three Rivers)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very good.

How likely would you be to recommend Caremark (Chiltern & Three Rivers)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Feel confident in your service.

How likely would you be to recommend Caremark (Chiltern & Three Rivers)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The care that Homecare provide is excellent. All carers are very very good. They leave everywhere as they find it. They are polite and my friend loves them, they treat her like a mum.

How likely would you be to recommend Caremark (Chiltern & Three Rivers)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have been completely satisfied with the care I have received. The person who organised my care was very caring and informative. The regular information I received about the carers who were to come, and times of arrival, was very helpful. I found the 11.30 appointment rather late but the carers were always on time. They were all very cheerful and helpful. My husband and I are very grateful for the help I received.

How likely would you be to recommend Bluebird Care (Peterborough & Rutland)? Extremely Likely

Management: Excellent

Value for Money: Satisfactory

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The care my mum received was of a very high standard. The full team of carers were very understanding and caring every visit they made. Nothing was ever too much trouble for the team. All in all, I would highly recommend this company to anyone requiring the care we received.

How likely would you be to recommend White House Homecare Services Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very pleased with the help I have had from all the carers. Food has been fine. I have been well looked after and no worries. All the carers are friendly and I am well looked after.

How likely would you be to recommend Caremark (Chiltern & Three Rivers)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

After a spell in the hospital where my mother was recovering from a hip replacement, it became apparent that she would need some care at home. I work, so I needed to find help from a professional support. I have found Home Instead to have the professionalism and caring attitude that I needed. The support that I needed with my mother and the emotional support they have given me, has been outstanding. As I am fully aware my mother's health will deteriorate, I have the knowledge I will be able to call on the teams help and support through the next few years and that gives me great peace of mind.

How likely would you be to recommend Home Instead Senior Care (Altrincham & Sale)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Lucy Gill, Director at Home Instead Senior Care (Altrincham & Sale) responded to this review on 23 May 2017:

Sarah, Thank you for spending the time to share your experiences, especially in being so open, in regards to the support we were able to give yourself.

Generally, we are satisfied with the service provided. The staff are always polite and helpful.

How likely would you be to recommend Bluebird Care (York)? Extremely Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Excellent

Staff: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

We have been very happy with the service provider.

How likely would you be to recommend Bluebird Care (York)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

It was a good review.

How likely would you be to recommend Help for Carers? Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Carers do a lovely job, very professional and friendly.

Carers bring joy and laughter to my house.

How likely would you be to recommend Prestige Care Pembs Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The review seemed very comprehensive. My mother and I are satisfied with the service and the questions we were asked. My mother, as well as with many elderly people, need encouragement to eat and drink. The carers can do this if they have time to watch her eating - carers are very cheerful and caring on the whole and sometimes need to encourage her a bit more.

How likely would you be to recommend Bluebird Care (York)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Excellent

First time I have had caring and I have been so pleased with the care I have had.
The girls are really lovely and caring and make me feel good about myself.
They treat my family, whom I am staying with respect.
Couldn't have wished for a better caring agent.

How likely would you be to recommend North Bay Home Care (Lowestoft)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very happy with everybody who has come. I like the fact that I know the people and that the manager always introduces a new member of staff to me.
I like the fact that if I do not feel I can get on with somebody I don't have to have that person. Avanta never let you down and are prepared to be flexible with hours and days, e.g. hospital appointments, extra days when my family are on holiday.
All the staff are professional but friendly and will do anything I ask them to do.

How likely would you be to recommend Avanta Care Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Good

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

Staff: Almost all fully competent. All helpful, caring, polite, respectful, friendly, willing to do things our way.
Hygiene is a priority (unlike many agencies).
Office staff helpful.
Management flexible and accommodating with changing/adding sessions.
Staff arrive on time and are always a pleasure to have in the house.
Very satisfied with the calibre of carers on the whole.

How likely would you be to recommend Right at Home (Loughton, Redbridge & Waltham Forest)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Treated with Dignity: Excellent

My mother has received the most excellent care from Home Instead over the last 3+ years. Whilst it was still possible for her to stay in her own home, they were able to scale her care needs accordingly. In view of the fact that both I and my brother are abroad, it was a great comfort to know that our mum was so well looked after - something we could observe first hand when visiting ... everything from the punctuality of their visits to the professionalism and courtesy shown as well as the way we were kept informed of any concerns and issues. The level of care and concern went way beyond what I expected and I would wholeheartedly recommend their services to anyone.

How likely would you be to recommend Home Instead Senior Care (Epping Forest)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent