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Care requirements quickly recognised and routine established. Use of back to back care providers beneficial.

Forward rosters useful when provided. Service flexible and responsive to change. Administration efficient and effective.

How likely would you be to recommend Burlington Homecare? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

My mother was very happy with the service. I would recommend this company to anyone.

How likely would you be to recommend Home Instead Senior Care (Rugby)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very pleased with carers. They look after my husband so well.

How likely would you be to recommend Home Instead Senior Care (Edgbaston)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I feel that Home Instead provide a good service ensuring that a carer comes to look after me every day.

How likely would you be to recommend Home Instead Senior Care (Luton & Central Beds)? Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

RV Care Ltd came to help my Nan with her personal care whilst she was staying with me for 2 weeks. They were lovely, kind and extremely helpful with Nan and she enjoyed their company. She is quite an independent 97 year old but she felt safe and very happy to have extra assistance with the carers which was a massive relief for me! We would 100% recommend RV Care and when Nan visits again we will certainly be in contact again. Many thanks

How likely would you be to recommend RV Care Ltd - Devon? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Clare Connor, Branch Manager at RV Care Ltd - Devon responded to this review on 19 Sep 2017:

Thank you so much for your lovely comments, it has been a pleasure to care for your nan and we look forward to seeing you all again soon. I hope you all have a safe trip back home.

My experience with Age UK Home Help is a pleasure. They are there for me whenever I need them. They are always pleasant and reassuring. It is wonderful for me to know I always have them there. I don't know what I would do without them.

How likely would you be to recommend Home Help? Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Maddie Copley, Marketing & Communications Officer at Home Help responded to this review on 19 Sep 2017:

Thank you for your positive comments about Home Help, which are much appreciated by our SupportGivers. We are so pleased that you are happy with the service.

I have been so grateful to the two carers for all the assistance they have given mum including preventing her being "scammed" by a mobility scooter company. As I live over 200 miles away it gives me huge peace of mind to know someone is checking on mum a couple of times a week, making sure she gets out to the shops and generally sorting out odd jobs. Having met her main carer I took to him immediately and he seems a very good match for mums requirements. The regular feedback I get gives me huge confidence that all is well.

How likely would you be to recommend Home Instead Senior Care (South Devon)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I needed 24/7 care after going home from hospital I had a broken hip and this company was recommended to me by two different people.
I've had two different Polish carers and they both have spoken very good English so no problems at all with communication the care I received was to a very good standard and nothing is ever too much trouble. I would not hesitate to recommend this company to anyone who requires a high standard of care.

How likely would you be to recommend Promedica24 - Cheshire East? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Jonathan Hayley, Regional Partner at Promedica24 - Cheshire East responded to this review on 19 Sep 2017:

Thank you Sandra for your kind review. We are so glad to be able to help you come back home!

The service provided meets all my present requirements. Staff are always willing to assist with anything I may ask for.

How likely would you be to recommend 1st Homecare (Oxford) Ltd? Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Although new to the company, the carer was very polite and eager to please. Delightful girl, great with the dog as well. No complaints whatsoever. Thanks!

How likely would you be to recommend Clarriots Care (Surrey North)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

No complaints whatsoever. Great team of carers.

How likely would you be to recommend Baxters Homecare Ltd? Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Very happy with care given, recommended to others.

How likely would you be to recommend Home Instead Senior Care (South Sheffield)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Carers were always willing to do anything that we required. They were very kind and personable and we always enjoyed their company.
The care package was set up in one day as I had gone into hospital and knowing that my husband was being looked after was very reassuring.

How likely would you be to recommend Home Instead Senior Care (East Northants)? Extremely Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Excellent

Staff: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

Very good company. Always reliable and on time. Cannot fault them in any way. All care needs are attended to.

How likely would you be to recommend Independent Homecare Team? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Our review went very well, we talked about different categories, changing the care plan as needed. The person was very nice and professional and very helpful.

How likely would you be to recommend In Home Care Ltd - Waterlooville? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Helpful, efficient, reliable and pleasant.
The staff arrived promptly and attended with care to my needs and were very willing to be helpful.
If they were late, they would advise us by telephoning.

How likely would you be to recommend CARE4U2DAY Homecare Services? Extremely Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

My father fell when he was in his early 90's, broke his hip and had to stay in a hospital for quite a few weeks.
He was not allowed home, even though it was a retirement village unless he had help. That's where Care4U2day stepped in.
The staff were amazing, helped with all his daily needs, cooked for him, put his washing on etc.
They enabled him to stay in his own home with all the things he loved. As he became frailer, so they upped a number of times they went in. They always contacted us if they were worried or unsure about him, and liaised with us if he needed extra help.
He became friends with them and often would regale us with stories of their lives.
Towards the end, much to my everlasting regret, none of the family got to him in time, but he was not alone, his lovely carer put her life on hold that night and stayed to see him on his final journey.
The company are amazing. I can only hope there are people like them around when I need help!

How likely would you be to recommend CARE4U2DAY Homecare Services? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have been with this company for seven months. They look after my husband who has Alzheimer's and cannot walk or speak. He loves the two ladies who come to shower and dress him. I'm also very pleased with them.

How likely would you be to recommend Right at Home (Eastbourne)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

As I live 1 hour away and wanting my father to remain in his home as long as possible I needed a local care provider. From the first contact with the manager all I have received is prompt efficient service. No request has been difficult and I have always found them accommodating even at short notice. Have no trouble thoroughly recommending them for an excellent care provider.

How likely would you be to recommend Olive Care? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Dina, Manager at Olive Care responded to this review on 18 Sep 2017:

Thank you so much for your kind words.

Our needs have been well assessed and the carers well chosen to meet those needs. We are extremely pleased with the service we have received.

How likely would you be to recommend Primary Homecare Ltd? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

C Milldown, Registered Manager at Primary Homecare Ltd responded to this review on 18 Sep 2017:

It was a delight to read your review thank you for taking the time to complete this. We really appreciate your compliments and your feedback will be passed to the carers who visit. We look forward to continuing to provide a high quality service in the future

Right at Home have provided excellent care with carers who are punctual, efficient, professional, very kind and helpful, always pleasant, nothing too much trouble. I would thoroughly recommend this company who pay the greatest detailed attention in dealing with clients and ensuring all needs are met.

How likely would you be to recommend Right at Home (Eastbourne)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The client is very happy with the service. He feels more comfortable with a regular carer than different one each day.

How likely would you be to recommend Kare Plus Basildon and Southend-on-Sea? Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Excellent

The ladies are all lovely - each in her own way - I call them my lovely surprises. Now that I cannot get out so much it's great to have them call and I feel we are friends.

How likely would you be to recommend Kare Plus Basildon and Southend-on-Sea? Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Bluebird Care are very welcoming and professional. Carers are happy to do anything you ask and are all lovely. The office communicates well and is friendly.

How likely would you be to recommend Bluebird Care (Reading & Wokingham)? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Mehul Shah, Director at Bluebird Care (Reading & Wokingham) responded to this review on 18 Sep 2017:

Thank you for your lovely feedback.

Satisfied with the service provided.

How likely would you be to recommend HRM Homecare Services - South West? Likely

Management: Satisfactory

Value for Money: Satisfactory

Care / Support: Good

Staff: Satisfactory

Overall Standard: Good

Treated with Dignity: Good