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We found Home Instead Senior Care (Epping Forest) a very caring and helpful company to deal with. In particular, one lady who was very helpful in arranging my mother's care, talking both with us and my mother to assess her needs.
The care ladies were very understanding and personable. We would have no hesitation in recommending their services.

How likely would you be to recommend Home Instead Senior Care (Epping Forest)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Kind Hearts have been giving a good sit service to mum, the carers are nice and the office staff are easy to do business with.

How likely would you be to recommend Kind Hearts Care & Support? Likely

Management: Good

Value for Money: Excellent

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Right at Home was recommended to me as my 93-year-old mother had spent 3 weeks in a care home while I was away. She was very disorientated on returning home. Right at Home (Bournemouth) quickly instated carers and now 3 months on, my mother has regained her normally alert mind. I have found all aspects of the company excellent. The carers are very friendly, efficient and respect dignity. I would happily recommend Right at Home.

How likely would you be to recommend Right at Home Bournemouth and Poole? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Andrew Davis, Owner - Director at Right at Home Bournemouth and Poole responded to this review on 21 Sep 2017:

We're so glad to have been able to make a difference for your mother and to put her at ease with our carers coming into her home.

The two ladies were extremely helpful, cheerful and patient and kind.
They were very encouraging to the clients when helping them with their daily exercises.
They came up with regular good suggestions as to where to visit, what food to eat and what new experiences and excursions they could go on within the local area to keep the clients active and entertained.
They helped the clients use and understand their mobile phones, iPad's, telephones and taught them how to do online shopping to enable them to be more self-sufficient.

How likely would you be to recommend Right at Home Central London? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We have been very happy with the service from the caregivers and the support from the management. An extremely professional company.

How likely would you be to recommend Right at Home (Mid Sussex)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Andy McNiven, Managing Director at Right at Home (Mid Sussex) responded to this review on 21 Sep 2017:

Thank you for your kind words Heather. It has been great to see that since we started working with you both, you have been able to lead more independent lives together, and have needed our support increasingly less. This is a positive development!

I had Bluebird when my family were away and I will most certainly have them next time. Wonderful carers, absolutely marvellous. I knew who was coming and what time, and they were spot on the dot! They managed to do everything I needed in the time I paid for - fantastic. Cheery, chatty, kind, thoughtful people. I cannot praise them enough.

How likely would you be to recommend Bluebird Care (York)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The carers always have a lovely smile when they come to see me. I think of them as friends. Nothing is too much trouble for them. They help me to get up and washed and dressed and they put all of my washing in for me. They go above and beyond - all of them. They play dominoes with me at every call - they always make time to do this.

How likely would you be to recommend Bluebird Care (York)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have had LifeCarers for about 1 1/2 years now and I am really pleased with the care company. The carers that I have had have all been lovely and easy to get along with and trust. They are extremely reliable and good at time keeping. If I have had any worries or questions there are ample people around (carers and office members) to help me out.

I am overall very happy and will be carrying on my care with LifeCarers.

How likely would you be to recommend LifeCarers Cherwell? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Marta Wutke, Branch Manager at LifeCarers Cherwell responded to this review on 20 Sep 2017:

Thank you very much for your lovely comments. It's always a pleasure receiving such positive feedback from our clients.

Excellent manager. Always willing to listen, offer advice and support. Care staff, although never met them, they write notes of care given in detail which is reassuring.

How likely would you be to recommend Avanta Care Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The carers are very good to me. I get help to have a shower and sometimes they come with me to hospital appointments. They are all such nice people, they offer to do any jobs around my house as well as showering me. I find them a great help.

How likely would you be to recommend Bluebird Care (York)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The staff and managers are all extremely kind, understanding and accommodating while remaining professional. A huge relief when you're struggling with serious illness.

How likely would you be to recommend Prestige Care 247? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Visits made in a polite and confidential manner, which seems to help with my severe depression. Being able to have a conversation with the carer.

How likely would you be to recommend Primary Homecare Ltd? Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

C Milldown, Registered Manager at Primary Homecare Ltd responded to this review on 20 Sep 2017:

We are very pleased to know that the carers that visit you are polite and provide a service that supports your needs in a way that makes you feel that you can talk freely to them. We look forward to continuing to offer you a high standard of support.

The caregivers from Home Instead are all absolutely brilliant. My aunt had very restricted mobility and needed help with personal care.

They treated her and me, with the utmost dignity. They were all very professional but also very friendly. They put us all at ease.

How likely would you be to recommend Home Instead Senior Care (East Northants)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

All dads carers are very good and support dad well. Dads words "They are lovely and very efficient." We can rely on Home Instead - always on time, we know someone will be there with dad to help him in the shower, nothing seems too much trouble for his carers. Dad has a small team of regulars which makes all the difference (unlike other large care companies where as many as 20 different carers may call, which can be very unsettling for most people.)

How likely would you be to recommend Home Instead Senior Care (North Sheffield)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

We have employed Home Instead for nearly a year and found them excellent. Have only once, some time ago, requested a change in carer. This caused no problem.

My husband looks forward to their visits to give him a shower (three times a week) and he enjoys the company of the carer who is always thoughtful.

It is a great help to me and gives me a little break and I think we work well together. Home Instead does their best to accommdate any change we might have to make at short notice.

How likely would you be to recommend Home Instead Senior Care (Havant)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

LifeCarers have provided care every day for my mother since 2012 and for my father until he passed away in 2014.
The care they provide is excellent.
Both the carers themselves and the managers are responsive and communicative.
They are friendly and adapt the care provided to the needs as they change over time.
I rely on them to let me know about any problems and to help find solutions and they have never let me down.
I would recommend them without hesitation to neighbours and friends.

How likely would you be to recommend LifeCarers Bracknell, Crowthorne & Sandhurst? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

A Dobson, Care Manager at LifeCarers Bracknell, Crowthorne & Sandhurst responded to this review on 20 Sep 2017:

Thank you very much for taking the time to write us such a wonderful refview.

My family and I wholeheartedly recommend this agency.
Their philosophy is dignity with care and kindness, staff and management exude this.
Communication is excellent, we as a family are kept up to date with all necessary information.
Our mother is receiving, in our opinion, the best care she deserves.

How likely would you be to recommend Unique Homecare Services Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Thanks to the senior carer for arranging an amazing carer for my next door neighbour.
He was sadly discharged to a care home but he was well looked after by your team.
He still remembers the cheery hellos :)

How likely would you be to recommend Social Care Personal Assistants Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Loraine Clarke, Manager at Social Care Personal Assistants Ltd responded to this review on 20 Sep 2017:

Thank you for the lovely feedback.

Care requirements quickly recognised and routine established. Use of back to back care providers beneficial.

Forward rosters useful when provided. Service flexible and responsive to change. Administration efficient and effective.

How likely would you be to recommend Burlington Homecare? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

My mother was very happy with the service. I would recommend this company to anyone.

How likely would you be to recommend Home Instead Senior Care (Rugby)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The carers are always very kind and gentle and helpful and are very interesting to talk to. It can be difficult if carers are sent who can barely speak English and don't even know how to make a sandwich and open windows when you aren't feeling too good.

How likely would you be to recommend Guardian Angel Carers - Chichester? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Lou Howard, HR manager at Guardian Angel Carers - Chichester responded to this review on 21 Sep 2017:

We are so pleased to hear this excellent feedback, which we will, of course, pass on to our CareAngels and the office team. Thank you for much for taking the time to recommend our services.

Very pleased with carers. They look after my husband so well.

How likely would you be to recommend Home Instead Senior Care (Edgbaston)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I feel that Home Instead provide a good service ensuring that a carer comes to look after me every day.

How likely would you be to recommend Home Instead Senior Care (Luton & Central Beds)? Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

RV Care Ltd came to help my Nan with her personal care whilst she was staying with me for 2 weeks. They were lovely, kind and extremely helpful with Nan and she enjoyed their company. She is quite an independent 97 year old but she felt safe and very happy to have extra assistance with the carers which was a massive relief for me! We would 100% recommend RV Care and when Nan visits again we will certainly be in contact again. Many thanks

How likely would you be to recommend RV Care Ltd - Devon? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Clare Connor, Branch Manager at RV Care Ltd - Devon responded to this review on 19 Sep 2017:

Thank you so much for your lovely comments, it has been a pleasure to care for your nan and we look forward to seeing you all again soon. I hope you all have a safe trip back home.

My experience with Age UK Home Help is a pleasure. They are there for me whenever I need them. They are always pleasant and reassuring. It is wonderful for me to know I always have them there. I don't know what I would do without them.

How likely would you be to recommend Home Help? Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Maddie Copley, Marketing & Communications Officer at Home Help responded to this review on 19 Sep 2017:

Thank you for your positive comments about Home Help, which are much appreciated by our SupportGivers. We are so pleased that you are happy with the service.