Advantage Nursing Agency Ltd

Alma House, Suite 4B, Alma Road, Reigate RH2 0AX

Whether you are looking for a little extra help around the home, for minimum of 6 hours or 24-hours around-the-clock, as an alternative to hospital and residential home admission or simply a solution which helps you and your loved ones to stay in your own home throughout illness, there is nothing quite like being in your own home with Advantage Nursing Agency - Home Care.

Many people are not aware care in the home is available, and often they presume it would be beyond their financial means. Care at home can be a cost effective alternative to full time residential care and provides a very flexible range of services which are completely based around your individual wishes. The service is not just limited to older people; they care for people of all ages. Care at Home services include:

·        Companionship/Personal Assistance
·        Continuing Healthcare Packages
·        Holiday care
·        Live-in-care
·        Nursing care
·        Personal care

Advantage Nursing Agency Care at Home service offers you the choice to remain independent, in the comfort of your own home, without compromising on quality of care.

Group : Advantage Nursing Agency Ltd

Person in charge: Krasimira Georgieva (Registered Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 50

Staff Languages (other than English): Bulgarian, Czech, Polish, Portuguese, Russian

Fees Guide: £14 - £19 per hour

Services Offered: 24 Hour Care • Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Cancer Care • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Medication Assistance • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service

Directions: Post Code : RH2 0AX The agency office is situated in the north part of Reigate, Surrey, a short walking distance from the town centre and the office building is situated opposite Reigate Train Station.

Visiting: The agency's office is situated on second floor, no disabled access available. Opening Hours are 8am till 6pm.

Parking: Parking available nearby on the street but there are restrictions in place for parking free for up to 2 hrs. Homebase Store parking close by, you need to take train station underpass to access opposite side of station.

Latest Care Quality Commission* Report on Advantage Nursing Agency Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.5 (maximum of 10) for Advantage Nursing Agency Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Advantage Nursing Agency Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Advantage Nursing Agency Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 3.5 Points relating to the number of positive Reviews for Advantage Nursing Agency Ltd is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.5 Advantage Nursing Agency Ltd has a Review Score of 8.5 (8.500) from 3 Reviews

Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Advantage Nursing Agency Ltd?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Advantage Nursing Agency Ltd

  • Wife of Client/Service User
    2
  • Husband of Client/Service User
    1

We selected Advantage Nursing based on internet research and discussions with a manager. We used three carers day and night, over a two-month period, for a patient at her home with a terminal illness. We can not praise too highly, the attention given to the patient in the most difficult of circumstances.

How likely would you be to recommend Advantage Nursing Agency Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

The management were quick to respond to my request for a service and provided my husband with 2 excellent carers trained in all aspects of complex health needs. The carers were compassionate, caring and knowledgeable in palliative care and also provided an amazing carer who supported myself. My husband could only communicate by pen and paper but he had a great rapport with his carers.

1. Excellent record keeping. Management always available liaising with myself and carers.
2. Continuity of staff; the same 2 carers provided 78 hours per week cover.
3. Excellent knowledge of management of complex needs. My husband has a tracheostomy requiring regular deep suctioning; a stoma needing bay changes; peg feeding and a complex medication regime. Carers were well trained in moving and handling and using the equipment. I would not have managed to care for my husband's needs and keep his wish to die at home without the amazing care provided by this first class agency, advantage with its very professional staff. Thank you.

How likely would you be to recommend Advantage Nursing Agency Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

A very caring and helpful lady.

How likely would you be to recommend Advantage Nursing Agency Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

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