Barnfield Homecare (Stratford & Tamworth)

Elizabeth Court, Church Street, Stratford-upon-Avon CV37 6HX
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9.9 57 Reviews
  • Barnfield Homecare (Stratford & Tamworth), Stratford-upon-Avon
Barnfield Homecare provides high-quality home care for the elderly across Warwickshire.

Starting with a personal care assessment, the wide range of services Barnfield offers includes live-in care, companionship, dementia care, domestic services, elderly care, food preparation, palliative care, and more.

Each individual in their care receives a tailored care plan to match their needs and preferences and to ensure they can remain as independent as possible.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Please call us for more information.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Centric HomeCare

Person in charge

  • Sharon Puaar (Registered Manager)

Barnfield Homecare (Stratford & Tamworth) Reviews (57)

Total of 57, showing 1-20
9.9

Barnfield Homecare (Stratford & Tamworth) has a Review Score of 9.9 (9.939) out of 10, based on 37 reviews in the last 2 years. Over all time Barnfield Homecare (Stratford & Tamworth) has 57 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Looking for care for someone is daunting. I tried a couple of options before finding Barnfield about five years ago. I cannot speak too highly of the team who now attend to my bedridden friend. They are kind, caring and totally professional. They respect all the patient's likes and dislikes and are
patient and understanding. They are scrupulous about food preparation and all is left clean and tidy. Should any problems arise the carers (and clients) have excellent back up from the office team who receive daily reports from the carers. The carers work well with support services and, when necessary, give clear and concise information to nurses or ambulance staff. I have complete confidence in recommending Barnfield.

Reply from Nisha Puaar, Recruitment, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind and thoughtful review. We're so pleased to hear that our team has provided the care, respect and support your friend deserves. Delivering person-centred care is at the heart of what we do, so it means a lot to know this has come through. It's great to know our office and care staff have given you such confidence, and we'll be sure to pass on your lovely comments to everyone involved. Thanks again!

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Overall Experience  Overall Experience 5.0 out of 5

Barnfield have provided a significant number of care calls, per week, for my elderly mother (within her own home) for the last year. Initially we interviewed several care agencies local to Stratford-upon-Avon, and we are glad that we chose Barnfield to deliver her care needs. My mother has very much
appreciated the services they have provided, and when (rarely) any issues have presented, the office have been quick to respond, discuss & resolve. We're very pleased with the quality & reliability of the service they provide and would recommend Barnfield to anyone else looking for care provision within Stratford-upon-Avon area.

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Overall Experience  Overall Experience 5.0 out of 5

This has been a very stressful time and finding Barnfield has made all the difference and finally given us a sigh of relief. We recently employed them to help get our Father back into his apartment after a prolonged period in hospital. Our Father is strong willed and has always refused help. Barnfield
carers however, have been so professional and treated him with such dignity and respect that he has finally accepted the care he now needs.
They are extremely professional and the care our Father has recieved has been excellent. The Manager and admin staff have worked with us empathetically and patiently to iron out any initial concerns and helped overcome any teething problems (usually created by us); advising, adjusting and tailoring the support to meet our father's specific needs.
Thank you Barnfield for helping us at such short notice.
I would recommend them unreservedly.

Reply from Nisha Puaar, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your heartfelt review. We understand how challenging and emotional it can be to arrange care for a loved one, especially in the circumstances you described. It's incredibly rewarding to hear that your father has accepted the support he needs and that our carers have earned his trust through dignity and professionalism. We're also pleased our team could work closely with you to ease the transition and tailor the care to suit his needs. Your recommendation and kind words mean a great deal to all of us. We will share your lovely feedback with the team. Thank you again.

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Overall Experience  Overall Experience 5.0 out of 5

Barnfield provided exceptional support over many years for a legacy arrangement inherited a previous owner.
I'm extremely grateful for their professionalism and commitment in providing extra carers for my mother when needed, and for stepping up quickly at a critical time to help deal with the NHS

Reply from Nisha Puaar, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind words and for recognising the ongoing support we've provided over the years. We're truly grateful for the opportunity to have cared for your mother and to step in when it mattered most. It means a great deal to know that our team's professionalism and responsiveness made a difference, especially during those critical moments alongside the NHS. Thanks again.

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Overall Experience  Overall Experience 5.0 out of 5

I have no hesitation in recommending Barnfield Homecare to anyone who is looking for assistance within there own home. The care staff are well trained, kind, and compassionate, many times they have gone the extra mile to ensure my Brother has everything he needs. The care staff have formed good relationships
with my Brother and he looks upon them as friends, often refers to them as members of the family.
The agency manager is very professional, her communication is open and transparent and she has a "can do" attitude, she is very supportive of myself and my Niece. She is readily available for contact even out of business hours, which I have always been grateful for. When the manager is on leave, I have confidence in the staff member who is in charge for that period of time, the administration team are always helpful and responsive. Thankyou to all the Barnfield team.

Reply from Nisha Puaar, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your generous and detailed feedback. We're truly touched to hear how much our care team means to your brother - building those warm, trusting relationships is such an important part of what we do. It's also wonderful to know that you've felt supported, not just by our carers but by our management and admin team too. We'll be sure to share your kind words with everyone involved. Your trust and recommendation mean a great deal to us all. Thanks again, we're always here for you.

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Overall Experience  Overall Experience 5.0 out of 5

Barnfield Homecare is the first time we have used a care service provider, and the whole process has worked out very well. The initial meeting do discuss the level of care needed, in conjunction with my father-in-law was very detailed, and has led to a 3x per week care package, which is working very
well. When my wife and I went on holiday for a week, Barnfield were able to increase the care provision to visit every day. The care that has been provided has been pragmatic and dignified. Very many thanks.

Reply from Nisha Puaar, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your thoughtful feedback. We're so pleased to hear your first experience with care has been a positive one and that the support we've provided for your father-in-law has worked well for your family. It's great to know the flexibility and dignity in care made a difference, especially while you were away. Thank you for choosing Barnfield, we're always here if you need us.

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Overall Experience  Overall Experience 5.0 out of 5

Due to a sudden downturn in my Mother's health last year we needed to source care in her home. Communication from Barnfield Homecare has always been professional and prompt and wherever possible they have actioned our requests. Carers have been pleasant and it is such a comfort to know that our Mother
feels safe with each of them.


We spoke to several companies when initially looking for care and feel confident that we have chosen the best provider for our Mother. She is happy with the service provided and feels they offer very good value based on current charges. As family members we feel she is well looked after and know she is able to remain in her home which is incredibly important to her.


I would definitely recommend Barnfield Homecare to anyone looking for effective, professional care for their parent/s. No hesitation!

Reply from Nisha Puaar, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your kind and thoughtful review. We're truly pleased to know your mother feels safe and supported with our carers, that trust means everything to us. It's wonderful to hear that our communication and responsiveness have brought your family peace of mind, especially during such a difficult time. Knowing she can remain comfortably at home, where she wants to be, is exactly what we strive for. Your recommendation means a great deal to us, thanks again!

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Overall Experience  Overall Experience 5.0 out of 5

Barnfield have been such a help to my parents. My mum is the Main carer to my Dad and it was all getting too much. Although she was very reluctant at first about having help and having strangers coming into her home, Barnfield have done everything they can to make this less stressful. My mum and Dad
now look forward to seeing a smiling face each morning and love the chat. Nothing is too much trouble. The carers are professional, kind, on time and deal with any situation that they are faced with. It's mainly the same person every time. They try and match the right person to your needs.
Any queries have been answered quickly by two staff members in particular in the office.
I would highly recommend Barnfield to anyone.

Reply from Nisha Puaar, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely review. We're so pleased to hear the support has made a real difference for your mum and dad. It's completely natural to feel hesitant at first, and we're glad we could help ease that transition and build trust. It's lovely to know they now look forward to the visits and friendly faces. We'll be sure to pass your kind words on to the carers and office team, your recommendation truly means a lot to us. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed by Barnfield Homecare. They are looking after my aunt, and the carers have been very kind and efficient, and she likes all of them. I also appreciate the support given by one member of staff in setting up the care. I'm based in London and it has been a relief to know that
my aunt has people around her who are looking out for her.

Reply from Nisha Puaar, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for taking the time to share your experience. We're really glad to hear your aunt is happy with the care she's receiving, and that our team has been both kind and efficient. We understand how hard it can be to coordinate care from a distance, so it's great to know we've been able to offer you some peace of mind. Your appreciation will certainly be passed along to the team, especially the member of staff who supported you in getting everything set up. Thanks again.

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Overall Experience  Overall Experience 5.0 out of 5

We would not hesitate to recommend arnfield Homecare. The ladies who visit my mom every day provide a fantastic service, nothing is too much trouble. Mom is treated with respect and kindness and she always looks well cared for. Her home is always left clean and tidy. Well done all at Barnfield

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you Yvonne for your kind words. I am pleased to hear that the support is meeting your mum's needs. We strive to provide holistic care and kindness and respect is at the heart of the service we provide. Thank you

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Overall Experience  Overall Experience 5.0 out of 5

Barncare is a compassionate and caring organisation. Their team provide my mother great care and she and I both have full confidence in them. They really know their clients and the staff have built up a great relationship over a number of years. They also looked after my father in the past too. Great
communications and very easy to deal with, and very responsive.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you Richard for your thoughtful words. We constantly strive to provide the highest quality care to our clients. We believe that support should be accessible and I am pleased to hear your comments about our responsive communication. Thanks You

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Overall Experience  Overall Experience 5.0 out of 5

We appreciate the care and support you provide for our mom. Your dedication, compassion, and efforts to support our mom are to a very high standard. We are grateful for the support and attention you give to our mom on your visits. We are incredibly grateful to you all at Barnfield and your commitment
to her well-being means the world to us. Thank you for everything you do.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you Nik for your review. We're so glad to hear your lovely comments, We will share your feedback with the team and we'll continue to give our best care to your mom. We are committed to delivering high quality of care. Thank you

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Overall Experience  Overall Experience 5.0 out of 5

On the occasions I have met the carers they re all polite,efficient and cheerful.
They are working in often difficult circumstances but are obviously well trained and on occasions when my Mother's health has not been good they have no hesitation in contacting medical help via the ambulance service
and contacting a relative too.
We could not manage without the girls and thank them very much.

Reply from Nisha Puaar, Recruitment, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind words. We're so pleased to hear that our carers have made a positive impression and acted promptly and professionally when your mother needed extra support. It's lovely to know their care and dedication have been a real help to your family. We'll be sure to pass on your thanks to the team.

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Overall Experience  Overall Experience 5.0 out of 5

The care from all the staff at Barnfield Homecare has been exemplary. They looked after both my parents with compassion and dignity. All the staff were unfailingly polite and helpful at a difficult time for both my parents and family. I have no hesitation in recommending their services and thank them
for all the kindness shown to us all.

Reply from Nisha Puaar, Recruitment, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your kind words. It was an honour to care for both your parents, and we're truly touched to hear that our team's compassion and support brought comfort during such a difficult time. Your recommendation and appreciation mean a great deal to us, thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Barnfield Homecare provides a reliable, caring, & flexible service which my mother has been able to benefit from hugely. The care and support they offer is amazing & it gives me peace of mind that Mum is receiving the best care with a friendly face.
Barnfield Homecare are always available to speak
to & they listen to any additional needs that arise & adapt to the many different situations that exist when providing care at home for the elderly.
The staff have a professional, caring & knowledgeable approach to the care they give to Mum & above all the patience they show her is lovely.

Reply from Nisha Puaar, Recruitment, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind and detailed feedback. We're so pleased to hear how much our care has helped mum and how reassured you feel knowing she's in good hands. Providing flexible, compassionate support that truly meets each individual's needs is at the heart of what we do. It's lovely to know that our team's approach have made such a difference. Thanks again, Susan!

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Overall Experience  Overall Experience 5.0 out of 5

We had a wonderful live in carer from Barnfield who became part of the family. He looked after my father for about 15 months during his latter stages of dementia. Sometimes he went above and beyond supporting my mother as well, who was not an easy person. I would have no hesitation in recommending Barnfield
Homecare.

Reply from Nisha Puaar, Recruitment, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your kind review. It means a great deal to know that our live-in carer became such a trusted and valued presence in your family. Supporting your father through the later stages of dementia, and offering help to mum along the way, was a privilege. We're so pleased our care made a difference, and your recommendation truly means a lot to us.

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Overall Experience  Overall Experience 5.0 out of 5

Barnfield were very professional and so reassuring. They took so much of the worry away in caring for mum in her final few months. The manager was always available and helpful in her advice and support. All of the ladies who looked after Mum were warm and friendly, experienced and reassuring. I never
felt uncomfortable coming into Mum's flat and I always left feeling happy that Mum was in safe hands. These women are amazing how they come into your life for a short and difficult time and provide so much care and help, they are truly wonderful.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you Liz for your kind words and review of the Barnfield Homecare service, your kind words are really appreciated. We are glad we were able to support your mum and the family during a difficult time. The carers built such a lovely bond with your mum in such little time - she will be missed - Thank you for trusting us and the carer.

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Overall Experience  Overall Experience 5.0 out of 5

As an only child living some distance away from my mum it has been a real comfort to me to know that mum is well cared for on a daily basis by a professional, caring and respectful team. There is clear communication and support offered for all the little bumps in the road, which sadly happen when someone
has dementia. When I visit mum she seems happy and her environment is clean and tidy. Thank you Barnfield team. I would be lost without you, and my mum would have lost her independence.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely feedback. The carers enjoy visiting and providing care for your mum. We understand the challenges that come with caring for someone with dementia and carer are trained to support your mum to stay safe at home. Your trust in us is truly valued, and we're always here for you both. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

We have been using the services of Barnfield for over a year. We would have no hesitation in recommending them to other people looking for a care provider. The carers are caring and treat Mum with respect. The manager is responsive and always tries to accommodate our wishes. Thanks to Barnfield we
are able to keep mum living at home.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you Louise for your feedback, it truly means a lot to us. Our carers take pride in providing compassionate and respectful care. Our highest aim is to deliver good quality and responsive care which allows your mum to stay in the comfort of her own home. Thank you

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Overall Experience  Overall Experience 5.0 out of 5

We have had live in care and care two or three times a day and they have been amazing.
My mother has got quite difficult and the carers took it all in their stride and worked so well to get mother sorted and happy.
Thank you

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for taking the time to provide feedback. I am glad to hear that the carers have shown compassion to work with your mum through the difficult times. It's good to see that we have found the care that works for your mum. Thank you.

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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for Barnfield Homecare (Stratford & Tamworth) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.939 for Barnfield Homecare (Stratford & Tamworth) is calculated as follows: ( (201 Excellents x 5) + (13 Goods x 4) ) ÷ 214 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Barnfield Homecare (Stratford & Tamworth) is based on 37 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Sep 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (2)

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Meet the Team (6)

Sharon

Sharon Puaar

Job Title: Co-owner & Registered Manager

Joined: 2020

With over 15 years of hands-on experience in the care sector and an NVQ Level 5 in Health and Social Care, I’m passionate about delivering safe, high-quality, and truly person-centred care. I take the time to visit each client and their family personally, to understand their individual needs, preferences, and routine, because no two people are the same, and neither is the care they receive.


From our very first meeting, your loved one’s well being becomes my priority. I work closely with families to create care plans that are tailored, reflect individual preferences, and remain flexible, ensuring the support we provide fits naturally into their lives and brings real peace of mind.


As a family-run business, we care deeply about the people we support, and that family feeling is at the heart of everything we do. If you’d like to talk through how we can help, I’d be more than happy to chat with you at any time.

Jas

Jas Puaar

Job Title: Co-Owner & Nominated Individual

Joined: 2020

As Co-Owner and Nominated Individual at Barnfield Homecare, I focus on ensuring our care services are delivered to the highest standard, while also overseeing our financial and operational performance. Since taking on the business in 2020 with my wife Sharon, I’ve been proud to be part of its journey as a trusted, family-run provider.


With a background in business and project management, I manage the finance side of the company and support the team in delivering care that’s both person-centred and sustainable. I’m passionate about building a strong, supportive culture for both our clients and our staff.


Seeing Barnfield Homecare grow, improve its CQC rating, and successfully rebrand has been incredibly rewarding. But more than anything, I’m committed to making sure we continue to serve our community with compassion, integrity, and professionalism.

Gail

Gail French

Job Title: Registered Manager

Joined: 2022

I've had the privilege of working in the care sector for the past 34 years. Working my way up from a carer to a Registered Manager, I've gained hands-on experience every step of the way. I believe great care starts with a strong team, and I’m committed to supporting our carers so they can provide the highest quality care to those who need it.


Our clients are always at the heart of everything we do. We go above and beyond to deliver high-quality, person-centred care that meets their individual needs, ensuring they feel valued, respected, and supported. For me, it’s not just a job, it’s about making a real difference in people’s lives every day.

Nisha

Nisha Puaar

Job Title: Recruitment, Marketing & Strategy

Joined: 2020

I lead our recruitment efforts to ensure we attract and retain compassionate, skilled caregivers who reflect our values and high standards of care. Finding the right people is essential, as it's our team that truly makes the difference in the lives of those we support.


With a background in award-winning marketing agencies, I also oversee our marketing strategy, helping us connect with families looking for trusted home care. My aim is to ensure people understand who we are and what we stand for.


I'm proud to be part of a growing team that genuinely makes a difference in people’s lives, and I’m always on the lookout for kind, dedicated individuals who want to help us provide high-quality care across Warwickshire. Get in touch!

Kieran

Kieran Puaar

Job Title: Care Coordinator - Stratford branch

Joined: 2020

For the past 5 years, I've been a dedicated member of the Barnfield Homecare team. As a Care Coordinator, I not only schedule client visits but also manage our company systems. I'm passionate about providing excellent care and supporting our community.


My role focuses on ensuring all clients receive the care they need while building strong relationships with both our carers and their families. Ultimately, I strive to create a supportive and positive environment for everyone involved.

Rebecca

Rebecca Sheppard

Job Title: Care Coordinator - Tamworth branch

I have worked in the health and social care sector for 14 years, with hands-on experience in care, office-based roles, and 24-hour care facilities. In May 2023, I joined Barnfield Homecare as the Care Coordinator for our Tamworth branch.


I have a particular passion for supporting individuals with complex care needs and dementia, and I find it incredibly rewarding to make a difference in people's lives through compassionate, well-organised care.


My focus is on enabling clients of all care needs to remain safely and comfortably in their own homes. I carry out regular visits to complete assessments and reviews, working closely with families and other agencies to ensure each care plan remains responsive and person-centred.


I manage the rota to make sure all visits are covered reliably and any last-minute changes are handled smoothly. Alongside this, I carry out regular spot checks and staff meetings to support our team and maintain the high standards of care we are proud to provide.

Frequently Asked Questions about Barnfield Homecare (Stratford & Tamworth)

What Type of Services does Barnfield Homecare (Stratford & Tamworth) offer?

Barnfield Homecare (Stratford & Tamworth) offers Home Care.

How many Carers does Barnfield Homecare (Stratford & Tamworth) employ?

Barnfield Homecare (Stratford & Tamworth) employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Barnfield Homecare (Stratford & Tamworth) to verify any information. View our terms and conditions. Barnfield Homecare (Stratford & Tamworth) has an Enhanced Service - more info.