Barnfield Homecare (Stratford & Tamworth)

Elizabeth Court, Church Street, Stratford-upon-Avon CV37 6HX
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9.9 54 Reviews
  • Barnfield Homecare (Stratford & Tamworth), Stratford-upon-Avon
Barnfield Homecare provides high-quality home care for the elderly across Warwickshire.

Starting with a personal care assessment, the wide range of services Barnfield offers includes live-in care, companionship, dementia care, domestic services, elderly care, food preparation, palliative care, and more.

Each individual in their care receives a tailored care plan to match their needs and preferences and to ensure they can remain as independent as possible.

Care Provided by Barnfield Homecare (Stratford & Tamworth)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Owner
  • Centric HomeCare
  • Person in charge
  • Sharon Puaar (Registered Manager)

Funding & Fees Guide for Barnfield Homecare (Stratford & Tamworth)

  • Prices
  • Please call us for more information.


Barnfield Homecare (Stratford & Tamworth) Reviews (54)

Total of 54, showing 1-20
9.9

Barnfield Homecare (Stratford & Tamworth) has a Review Score of 9.9 (9.937) out of 10, based on 38 reviews in the last 2 years. Over all time Barnfield Homecare (Stratford & Tamworth) has 54 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Barnfield Homecare is the first time we have used a care service provider, and the whole process has worked out very well. The initial meeting do discuss the level of care needed, in conjunction with my father-in-law was very detailed, and has led to a 3x per week care package, which is working very
well. When my wife and I went on holiday for a week, Barnfield were able to increase the care provision to visit every day. The care that has been provided has been pragmatic and dignified. Very many thanks.

Reply from Nisha Puaar, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your thoughtful feedback. We're so pleased to hear your first experience with care has been a positive one and that the support we've provided for your father-in-law has worked well for your family. It's great to know the flexibility and dignity in care made a difference, especially while you were away. Thank you for choosing Barnfield, we're always here if you need us.


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Overall Experience  Overall Experience 5.0 out of 5

Due to a sudden downturn in my Mother's health last year we needed to source care in her home. Communication from Barnfield Homecare has always been professional and prompt and wherever possible they have actioned our requests. Carers have been pleasant and it is such a comfort to know that our Mother
feels safe with each of them.


We spoke to several companies when initially looking for care and feel confident that we have chosen the best provider for our Mother. She is happy with the service provided and feels they offer very good value based on current charges. As family members we feel she is well looked after and know she is able to remain in her home which is incredibly important to her.


I would definitely recommend Barnfield Homecare to anyone looking for effective, professional care for their parent/s. No hesitation!


Reply from Nisha Puaar, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your kind and thoughtful review. We're truly pleased to know your mother feels safe and supported with our carers, that trust means everything to us. It's wonderful to hear that our communication and responsiveness have brought your family peace of mind, especially during such a difficult time. Knowing she can remain comfortably at home, where she wants to be, is exactly what we strive for. Your recommendation means a great deal to us, thanks again!


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Overall Experience  Overall Experience 5.0 out of 5

Barnfield have been such a help to my parents. My mum is the Main carer to my Dad and it was all getting too much. Although she was very reluctant at first about having help and having strangers coming into her home, Barnfield have done everything they can to make this less stressful. My mum and Dad
now look forward to seeing a smiling face each morning and love the chat. Nothing is too much trouble. The carers are professional, kind, on time and deal with any situation that they are faced with. It's mainly the same person every time. They try and match the right person to your needs.
Any queries have been answered quickly by two staff members in particular in the office.
I would highly recommend Barnfield to anyone.

Reply from Nisha Puaar, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely review. We're so pleased to hear the support has made a real difference for your mum and dad. It's completely natural to feel hesitant at first, and we're glad we could help ease that transition and build trust. It's lovely to know they now look forward to the visits and friendly faces. We'll be sure to pass your kind words on to the carers and office team, your recommendation truly means a lot to us. Thank you!


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Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed by Barnfield Homecare. They are looking after my aunt, and the carers have been very kind and efficient, and she likes all of them. I also appreciate the support given by one member of staff in setting up the care. I'm based in London and it has been a relief to know that
my aunt has people around her who are looking out for her.

Reply from Nisha Puaar, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for taking the time to share your experience. We're really glad to hear your aunt is happy with the care she's receiving, and that our team has been both kind and efficient. We understand how hard it can be to coordinate care from a distance, so it's great to know we've been able to offer you some peace of mind. Your appreciation will certainly be passed along to the team, especially the member of staff who supported you in getting everything set up. Thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

We would not hesitate to recommend arnfield Homecare. The ladies who visit my mom every day provide a fantastic service, nothing is too much trouble. Mom is treated with respect and kindness and she always looks well cared for. Her home is always left clean and tidy. Well done all at Barnfield

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you Yvonne for your kind words. I am pleased to hear that the support is meeting your mum's needs. We strive to provide holistic care and kindness and respect is at the heart of the service we provide. Thank you


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Overall Experience  Overall Experience 5.0 out of 5

Barncare is a compassionate and caring organisation. Their team provide my mother great care and she and I both have full confidence in them. They really know their clients and the staff have built up a great relationship over a number of years. They also looked after my father in the past too. Great
communications and very easy to deal with, and very responsive.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you Richard for your thoughtful words. We constantly strive to provide the highest quality care to our clients. We believe that support should be accessible and I am pleased to hear your comments about our responsive communication. Thanks You


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Overall Experience  Overall Experience 5.0 out of 5

We appreciate the care and support you provide for our mom. Your dedication, compassion, and efforts to support our mom are to a very high standard. We are grateful for the support and attention you give to our mom on your visits. We are incredibly grateful to you all at Barnfield and your commitment
to her well-being means the world to us. Thank you for everything you do.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you Nik for your review. We're so glad to hear your lovely comments, We will share your feedback with the team and we'll continue to give our best care to your mom. We are committed to delivering high quality of care. Thank you


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Overall Experience  Overall Experience 5.0 out of 5

On the occasions I have met the carers they re all polite,efficient and cheerful.
They are working in often difficult circumstances but are obviously well trained and on occasions when my Mother's health has not been good they have no hesitation in contacting medical help via the ambulance service
and contacting a relative too.
We could not manage without the girls and thank them very much.

Reply from Nisha Puaar, Recruitment, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind words. We're so pleased to hear that our carers have made a positive impression and acted promptly and professionally when your mother needed extra support. It's lovely to know their care and dedication have been a real help to your family. We'll be sure to pass on your thanks to the team.


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Overall Experience  Overall Experience 5.0 out of 5

The care from all the staff at Barnfield Homecare has been exemplary. They looked after both my parents with compassion and dignity. All the staff were unfailingly polite and helpful at a difficult time for both my parents and family. I have no hesitation in recommending their services and thank them
for all the kindness shown to us all.

Reply from Nisha Puaar, Recruitment, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your kind words. It was an honour to care for both your parents, and we're truly touched to hear that our team's compassion and support brought comfort during such a difficult time. Your recommendation and appreciation mean a great deal to us, thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Barnfield Homecare provides a reliable, caring, & flexible service which my mother has been able to benefit from hugely. The care and support they offer is amazing & it gives me peace of mind that Mum is receiving the best care with a friendly face.
Barnfield Homecare are always available to speak
to & they listen to any additional needs that arise & adapt to the many different situations that exist when providing care at home for the elderly.
The staff have a professional, caring & knowledgeable approach to the care they give to Mum & above all the patience they show her is lovely.

Reply from Nisha Puaar, Recruitment, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind and detailed feedback. We're so pleased to hear how much our care has helped mum and how reassured you feel knowing she's in good hands. Providing flexible, compassionate support that truly meets each individual's needs is at the heart of what we do. It's lovely to know that our team's approach have made such a difference. Thanks again, Susan!


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Overall Experience  Overall Experience 5.0 out of 5

We had a wonderful live in carer from Barnfield who became part of the family. He looked after my father for about 15 months during his latter stages of dementia. Sometimes he went above and beyond supporting my mother as well, who was not an easy person. I would have no hesitation in recommending Barnfield
Homecare.

Reply from Nisha Puaar, Recruitment, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your kind review. It means a great deal to know that our live-in carer became such a trusted and valued presence in your family. Supporting your father through the later stages of dementia, and offering help to mum along the way, was a privilege. We're so pleased our care made a difference, and your recommendation truly means a lot to us.


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Overall Experience  Overall Experience 5.0 out of 5

Barnfield were very professional and so reassuring. They took so much of the worry away in caring for mum in her final few months. The manager was always available and helpful in her advice and support. All of the ladies who looked after Mum were warm and friendly, experienced and reassuring. I never
felt uncomfortable coming into Mum's flat and I always left feeling happy that Mum was in safe hands. These women are amazing how they come into your life for a short and difficult time and provide so much care and help, they are truly wonderful.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you Liz for your kind words and review of the Barnfield Homecare service, your kind words are really appreciated. We are glad we were able to support your mum and the family during a difficult time. The carers built such a lovely bond with your mum in such little time - she will be missed - Thank you for trusting us and the carer.


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Overall Experience  Overall Experience 5.0 out of 5

As an only child living some distance away from my mum it has been a real comfort to me to know that mum is well cared for on a daily basis by a professional, caring and respectful team. There is clear communication and support offered for all the little bumps in the road, which sadly happen when someone
has dementia. When I visit mum she seems happy and her environment is clean and tidy. Thank you Barnfield team. I would be lost without you, and my mum would have lost her independence.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely feedback. The carers enjoy visiting and providing care for your mum. We understand the challenges that come with caring for someone with dementia and carer are trained to support your mum to stay safe at home. Your trust in us is truly valued, and we're always here for you both. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

We have been using the services of Barnfield for over a year. We would have no hesitation in recommending them to other people looking for a care provider. The carers are caring and treat Mum with respect. The manager is responsive and always tries to accommodate our wishes. Thanks to Barnfield we
are able to keep mum living at home.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you Louise for your feedback, it truly means a lot to us. Our carers take pride in providing compassionate and respectful care. Our highest aim is to deliver good quality and responsive care which allows your mum to stay in the comfort of her own home. Thank you


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Overall Experience  Overall Experience 5.0 out of 5

We have had live in care and care two or three times a day and they have been amazing.
My mother has got quite difficult and the carers took it all in their stride and worked so well to get mother sorted and happy.
Thank you

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for taking the time to provide feedback. I am glad to hear that the carers have shown compassion to work with your mum through the difficult times. It's good to see that we have found the care that works for your mum. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum was getting very depressed so we entrusted Barnfield carers to take her out one day a week. So far, she has had lots of laughs and giggles she really enjoys the life stories and conversations with the carers. I am very grateful too as it takes the pressure off me for being entirely responsible
for making her happy. I care for her 24/7 and having that trip out once a week, makes us both very happy. Thank you

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you Teresa for your lovely review. We are delighted to hear that your mum enjoys the time out and this also allows you a little bit of time to yourself. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My mum had several falls an weight loss ,was a big worry for whole family.When my mum was assessed for there service to support her four times a day,they explained everything to me an my mum ,with empathy an made my mum feel like she had control an could make decisions. I have worked in care for many
years ,I was very pleased an felt at ease to ask any questions. We are now four months later,mum has regular carer which really helped it took a little while for her to settle but now has no falls an is putting on weight ,with an contact I have made for advice along the way has been first class an always able to speak to someone.It is such a big thing to happen ,an letting people into the home an trusting people with your loved one,but kindness an care my mum is receiving is great,thankyou.

Reply from Nisha Puaar, Recruitment, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind and thoughtful words. We're so pleased on how well your mum is doing and that she feels well supported. We understand how important it is to feel involved and reassured, especially when inviting care into your home, and we're truly grateful for the trust you've placed in us. We're always just a call away if you ever need anything. Thanks again, your feedback is much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Barnfield Homecare has been looking after my mother for some months now, mainly with the carer living in the house on a full-time basis. We have found Barnfields to be extremely efficient and professional. Their employee's are kind and helpful and we would not hesitate to recommend them to anyone needing
care.

Reply from Nisha Puaar, Recruitment, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your kind words and thoughtful review. We're so pleased to hear our live-in care has provided your mother with the support she needs, and that you've found our team to be both professional and compassionate. Your recommendation truly means a lot to us. Thanks again, Adam!


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Overall Experience  Overall Experience 5.0 out of 5

We are incredibly grateful to the wonderful team at Barnfield Homecare and would have no hesitation in recommending them to other people looking for a care provider. All of the carers are kind, caring and compassionate and treat Mum with dignity and respect. The manager and the care coordinator in the
office are very responsive and have been able to accommodate our frequent changes and requests, sometimes with very short notice. We would not be able to keep Mum at home without the support of the amazing Barnfield team.

Reply from Nisha Puaar, Marketing and Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind and heartfelt feedback. You are a part of our extended family and our carers and the office team truly cared about Mum. We're grateful she was able to remain in the comfort of her own home for as long as possible, we will always do as much as we can to achieve this. You are a wonderful and supportive family, please accept our deepest condolences and warmest regards during this time. If there's anything you need, don't hesitate to reach out - we're always here for you. Thank you, once again.


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Overall Experience  Overall Experience 5.0 out of 5

Barnfield Homecare has looked after my parents for several years now. The team are excellent, caring, trustworthy and go the extra mile for my parents' personal care. I do not live near to my parents and it is reassuring to know they are getting the best care. It is like having my own family looking
after them. My parents are very much housebound and it is lovely to hear the cheer and laughter the team bring them every day. I would highly recommend Barnfield Homecare.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you very much for your excellent review, it is greatly appreciated. It is nice to hear that our carers promote our ethos and that Mum and Dad are being looked after as members of our own family so it is nice to hear that we are achieving this. The team always bring a little song and dance to them to lighten their day. Thank you.


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Current Review Score: 9.9 (9.937)

Overview of Review Score

The Review Score of 9.9 (9.937) out of 10 for Barnfield Homecare (Stratford & Tamworth) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.937 for Barnfield Homecare (Stratford & Tamworth) is calculated as follows: ( (208 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 221 Ratings = 4.937

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Barnfield Homecare (Stratford & Tamworth) is based on 38 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Sep 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (5)

Sharon

Sharon Puaar

Job Title: Co-owner & Registered Manager

Joined: 2020

With over 15 years of hands-on experience in the care sector and an NVQ Level 5 in Health and Social Care, I’m passionate about delivering safe, high-quality, and truly person-centred care. I take the time to visit each client and their family personally, to understand their individual needs, preferences, and routine, because no two people are the same, and neither is the care they receive.


From our very first meeting, your loved one’s well being becomes my priority. I work closely with families to create care plans that are tailored, reflect individual preferences, and remain flexible, ensuring the support we provide fits naturally into their lives and brings real peace of mind.


As a family-run business, we care deeply about the people we support, and that family feeling is at the heart of everything we do. If you’d like to talk through how we can help, I’d be more than happy to chat with you at any time.


Jas

Jas Puaar

Job Title: Co-Owner & Nominated Individual

Joined: 2020

As Co-Owner and Nominated Individual at Barnfield Homecare, I focus on ensuring our care services are delivered to the highest standard, while also overseeing our financial and operational performance. Since taking on the business in 2020 with my wife Sharon, I’ve been proud to be part of its journey as a trusted, family-run provider.


With a background in business and project management, I manage the finance side of the company and support the team in delivering care that’s both person-centred and sustainable. I’m passionate about building a strong, supportive culture for both our clients and our staff.


Seeing Barnfield Homecare grow, improve its CQC rating, and successfully rebrand has been incredibly rewarding. But more than anything, I’m committed to making sure we continue to serve our community with compassion, integrity, and professionalism.


Gail

Gail French

Job Title: Registered Manager

Joined: 2022

I've had the privilege of working in the care sector for the past 34 years. Working my way up from a carer to a Registered Manager, I've gained hands-on experience every step of the way. I believe great care starts with a strong team, and I’m committed to supporting our carers so they can provide the highest quality care to those who need it.


Our clients are always at the heart of everything we do. We go above and beyond to deliver high-quality, person-centred care that meets their individual needs, ensuring they feel valued, respected, and supported. For me, it’s not just a job, it’s about making a real difference in people’s lives every day.


Nisha

Nisha Puaar

Job Title: Recruitment, Marketing & Strategy

Joined: 2020

I lead our recruitment efforts to ensure we attract and retain compassionate, skilled caregivers who reflect our values and high standards of care. Finding the right people is essential, as it's our team that truly makes the difference in the lives of those we support.


With a background in award-winning marketing agencies, I also oversee our marketing strategy, helping us connect with families looking for trusted home care. My aim is to ensure people understand who we are and what we stand for.


I'm proud to be part of a growing team that genuinely makes a difference in people’s lives, and I’m always on the lookout for kind, dedicated individuals who want to help us provide high-quality care across Warwickshire. Get in touch!


Kieran

Kieran Puaar

Job Title: Care Coordinator - Stratford branch

Joined: 2020

For the past 5 years, I've been a dedicated member of the Barnfield Homecare team. As a Care Coordinator, I not only schedule client visits but also manage our company systems. I'm passionate about providing excellent care and supporting our community.


My role focuses on ensuring all clients receive the care they need while building strong relationships with both our carers and their families. Ultimately, I strive to create a supportive and positive environment for everyone involved.


Frequently Asked Questions about Barnfield Homecare (Stratford & Tamworth)

What Type of Services does Barnfield Homecare (Stratford & Tamworth) offer?

Barnfield Homecare (Stratford & Tamworth) offers Home Care.

How many Carers does Barnfield Homecare (Stratford & Tamworth) employ?

Barnfield Homecare (Stratford & Tamworth) employs 45 carers.