Barnfield Homecare (Stratford & Tamworth)

To be perfectly honest my husband and I have nothing bad to say about the carers that my husband has. They are very kind, very helpful and go out of their way to do things for him . All carers are dog friendly and adore our dog and give her treats after shift is finished and our dog loves them too.

I am grateful to everyone at Barnfield

My dad has received services for just a week, he has been really pleased with the ladies that have visited him, which is very reassuring for me , his daughter. He said they have been very helpful and given him him time , to build up a re pour with them.

We began using Barnfield Homecare 3 times a week as companionship for my father, and over the months this evolved into calls 4 times per day as he became more frail. I cannot praise the staff and management highly enough for the wonderful care they gave my father especially during the last couple of weeks of his life. The management checked regularly that my father's needs were being met and the carers were extremely organised and conscientious if additional problems arose, nothing was too much trouble for them. We could not have wished for better care from such lovely carers and the kindest managers.

The Barnfield team are wonderful. The carers are thoughtful, empathetic and professional. The management team are really easy to deal with. Their communication is clear and they respond promptly. They are also proactive and flexible, and leave nothing to chance. The whole team inspires much confidence.

My father is well looked after, and the carers deal calmly with whatever they are faced with. There's always someone on the other end of the phone if there's a problem and they have always been very helpful and informative. Everything seems to be well documented. I can't fault the service we've had and would highly recommend Barnfield.

Overall I don't have any complaints whatsoever and hope that I can keep them. Thank you!

The staff at Barnfield have been really compassionate in the care that I have witnessed for my parents. The timekeeping is on the whole within a reasonable window of the requested time - it is appreciated that unexpected events can occur when dealing with previous clients causing unforeseen delays. The only minor comments have been relayed to the management team and are understood to be raised with the staff member concerned.

A highlight for us as a family was the effort they made as a team to host a celebration for my aunts very special birthday - they undertook all the organising and catering and all the team came - it was very kind and showed above ordinary levels of service

Looking for care for someone is daunting. I tried a couple of options before finding Barnfield about five years ago. I cannot speak too highly of the team who now attend to my bedridden friend. They are kind, caring and totally professional. They respect all the patient's likes and dislikes and are patient and understanding. They are scrupulous about food preparation and all is left clean and tidy. Should any problems arise the carers (and clients) have excellent back up from the office team who receive daily reports from the carers. The carers work well with support services and, when necessary, give clear and concise information to nurses or ambulance staff. I have complete confidence in recommending Barnfield.

I would recommend them unreservedly.

I'm extremely grateful for their professionalism and commitment in providing extra carers for my mother when needed, and for stepping up quickly at a critical time to help deal with the NHS

The agency manager is very professional, her communication is open and transparent and she has a "can do" attitude, she is very supportive of myself and my Niece. She is readily available for contact even out of business hours, which I have always been grateful for. When the manager is on leave, I have confidence in the staff member who is in charge for that period of time, the administration team are always helpful and responsive. Thankyou to all the Barnfield team.

Barnfield Homecare is the first time we have used a care service provider, and the whole process has worked out very well. The initial meeting do discuss the level of care needed, in conjunction with my father-in-law was very detailed, and has led to a 3x per week care package, which is working very well. When my wife and I went on holiday for a week, Barnfield were able to increase the care provision to visit every day. The care that has been provided has been pragmatic and dignified. Very many thanks.

I would highly recommend Barnfield to anyone.

I have been so impressed by Barnfield Homecare. They are looking after my aunt, and the carers have been very kind and efficient, and she likes all of them. I also appreciate the support given by one member of staff in setting up the care. I'm based in London and it has been a relief to know that my aunt has people around her who are looking out for her.

We would not hesitate to recommend arnfield Homecare. The ladies who visit my mom every day provide a fantastic service, nothing is too much trouble. Mom is treated with respect and kindness and she always looks well cared for. Her home is always left clean and tidy. Well done all at Barnfield

We appreciate the care and support you provide for our mom. Your dedication, compassion, and efforts to support our mom are to a very high standard. We are grateful for the support and attention you give to our mom on your visits. We are incredibly grateful to you all at Barnfield and your commitment to her well-being means the world to us. Thank you for everything you do.

We could not manage without the girls and thank them very much.

The care from all the staff at Barnfield Homecare has been exemplary. They looked after both my parents with compassion and dignity. All the staff were unfailingly polite and helpful at a difficult time for both my parents and family. I have no hesitation in recommending their services and thank them for all the kindness shown to us all.