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Flexible care options include:
- Personal care
- Companionship
- Respite
- Welfare checks
- Housekeeping and home help
- Collecting prescriptions
- Shopping and fun activities
- Administration of medicines
- Recovery, reablement and rehabilitation
-...
Care South provides a wide range of home care services, from a friendly team of professionals. The team will understand your individual needs and work with you, whether it's just the occasional visit or multiple, temporary or longer term that works for you.
Flexible care options include:
- Personal care
- Companionship
- Respite
- Welfare checks
- Housekeeping and home help
- Collecting prescriptions
- Shopping and fun activities
- Administration of medicines
- Recovery, reablement and rehabilitation
- Mobility support
- Support to access assistive technology
- Specialist care including dementia and end-of-life care
Care South at Home Somerset & West Dorset is rated 'Outstanding for Care' by CQC (May 2018).
Care Provided by Care South at Home Somerset
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Care South at Home Somerset to get a personalised quote:
Contact us for more options
The price(s) shown are provided by the agency. Contact Care South at Home Somerset for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Care South at Home (covering Dorset & Somerset)
- Voluntary / Not for Profit Owned
Person in charge
- Diane Hughes (Care at Home Manager)
Care South at Home Somerset Reviews (62)
Care South at Home Somerset has a Review Score of 9.8 (9.785) out of 10, based on 51 reviews in the last 2 years.
Over all time Care South at Home Somerset has 62 reviews.
Very supportive and caring in assisting my mother and meeting her needs. Listening to my mother's requests and treating her with dignity and respect. My mother enjoys having someone else to chat to as well. Every effort has been made to meet my mother's needs with timing of visits.
Very supportive and caring in assisting my mother and meeting her needs. Listening to my mother's requests and treating her with dignity and respect. My mother enjoys having someone else to chat to as well. Every effort has been made to meet my mother's needs with timing of visits.
thank you for your kind review. We are very pleased to hear that you are both happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
The only reason for the 'Good' in management is that on 3 occasions times were brought forward by one and a half hours without prior warning.
The only reason for the 'Good' in management is that on 3 occasions times were brought forward by one and a half hours without prior warning.
Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care.
Everything has been excellent.
Everything has been excellent.
Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care.
The care has been brilliant, continually for my son Stephen is very important and with parkinsons and dementia, you can't rush him. The only issue is that sometimes in the morning it's late when carers arrive due to their rota. And Stephen has been in bed for 14 to 15 hours same position and he's...
The care has been brilliant, continually for my son Stephen is very important and with parkinsons and dementia, you can't rush him. The only issue is that sometimes in the morning it's late when carers arrive due to their rota. And Stephen has been in bed for 14 to 15 hours same position and he's very stiff bless him. Overall staff brilliant with Stephen and myself.
Thank you for taking the time to leave your review. We're really pleased to hear that you had a good experience with our service and take onboard the timings in the mornings which the staff are always looking to improved the call times to meet the persons needs. Your feedback means a lot to our...
Thank you for taking the time to leave your review. We're really pleased to hear that you had a good experience with our service and take onboard the timings in the mornings which the staff are always looking to improved the call times to meet the persons needs. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care. If there's anything further we can do to make your experience even better, please don't hesitate to get in touch. (Name: Diane Hughes Email: diane.hughes@care-south.co.uk Position: Manager)
Very good...
Very good...
Thank you for your review. We're delighted to hear you've had a very good experience with our service. Your feedback is greatly appreciated.
Very helpful, all carers are very pleasant and easy to talk to, we tend to have a laugh with everyone.
Very helpful, all carers are very pleasant and easy to talk to, we tend to have a laugh with everyone.
Thank you for your lovely review. We're so pleased to hear that you find our carers helpful, pleasant, and easy to talk to. Building genuine relationships and bringing a bit of laughter to the day is something we really value, so your feedback means a lot to us. Thank you for your continued support.
Care South staff have all been very caring and respectful that is why we have decided to stay at private clients,
Care South staff have all been very caring and respectful that is why we have decided to stay at private clients,
Thank you for your kind feedback. We're delighted to hear that the Care South team has been caring and respectful throughout your experience. It means a great deal to know that the support provided has given you the confidence to remain with Private Clients. We truly value your trust and look forward to continuing to support you with the highest standard of care.
Generally - good.
Generally - good.
Thank you for your feedback. We're pleased to hear that your overall experience has been good. We appreciate your honest comments regarding consistency among carers, and we are committed to maintaining high standards across our entire team through ongoing training, supervision, and support. Your feedback helps us continue to improve the quality of care we provide.
Very good
Very good
Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care. If there's anything further we can do to make your experience even better, please don't hesitate to get in touch.
Mum was referred on to Care South at Home as part of her D2A package following a hospital stay. She was previously independent and having people come to the house for personal care was difficult. The team were superb, supportive and encouraging mum to be as independent as possible. All so very...
Mum was referred on to Care South at Home as part of her D2A package following a hospital stay. She was previously independent and having people come to the house for personal care was difficult. The team were superb, supportive and encouraging mum to be as independent as possible. All so very lovely. My parents also live quite remotely which did present some challenges, but all the carers were accommodating. Thank you for this service, kindness & support.
Thank you so much for taking the time to share your experience. We're delighted to hear that your mum felt supported during what can be a challenging transition after a hospital stay. It's especially meaningful to know that our team was able to encourage her independence while providing...
Thank you so much for taking the time to share your experience. We're delighted to hear that your mum felt supported during what can be a challenging transition after a hospital stay. It's especially meaningful to know that our team was able to encourage her independence while providing compassionate care and understanding her individual needs.We also appreciate you highlighting the additional challenges of your parents' remote location-our carers always strive to be as flexible and accommodating as possible.
Your kind words will be shared with the team, and we're grateful to have been able to support your family during this time.
I do have certain carers that smile need better.
I do have certain carers that smile need better.
Thank you very much for taking the time to share your feedback. We are delighted to hear that you are happy with the care provided. Your kind comments are greatly appreciated and will be shared with the team, who will be pleased to know their support is making a positive difference.
Excellent.
Excellent.
Thank you very much for taking the time to share your feedback. We are delighted to hear that you are happy with the care provided. Your kind comments are greatly appreciated and will be shared with the team, who will be pleased to know their support is making a positive difference.
Brilliant.
Brilliant.
Thank you very much for taking the time to share your feedback. We are delighted to hear that you are happy with the care provided. Your kind comments are greatly appreciated and will be shared with the team, who will be pleased to know their support is making a positive difference.
Happy with service.
Happy with service.
Thank you for your kind feedback. We're really pleased to hear about your positive experience and that our service met your expectations.
Very good no problems
Very good no problems
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
In almost every respect our residence at The Meadows meets what we expected in a retirement environment. The bungalow quality is excellent and in many respects there is a near holiday atmosphere. Above all the care assistance by the ladies is superb. In some aspects of the grounds management...
In almost every respect our residence at The Meadows meets what we expected in a retirement environment. The bungalow quality is excellent and in many respects there is a near holiday atmosphere. Above all the care assistance by the ladies is superb. In some aspects of the grounds management require nagging to get a required result. Energy costs should be lower.
We're so pleased to hear that your home and the overall atmosphere have met your expectations, and that you rate the care support so highly - that will mean a great deal to the team.
We also appreciate your comments regarding...
Thank you for your thoughtful feedback about your time at The Meadows.We're so pleased to hear that your home and the overall atmosphere have met your expectations, and that you rate the care support so highly - that will mean a great deal to the team.
We also appreciate your comments regarding the grounds and energy costs, and we will take these on board as part of our ongoing efforts to improve. Thank you again for sharing your experience.
I have lived here 14 years and found all the carers and all the staff caring. Luckily I have not needed them up to now but in the future I might. I would be very pleased to have them.
I have lived here 14 years and found all the carers and all the staff caring. Luckily I have not needed them up to now but in the future I might. I would be very pleased to have them.
It truly means a great deal to hear that you've consistently found all of the carers and staff to be caring and supportive. Even if you haven't needed assistance so far, we're very pleased to...
Thank you so much for your wonderful review and for being part of our community for the past 14 years.It truly means a great deal to hear that you've consistently found all of the carers and staff to be caring and supportive. Even if you haven't needed assistance so far, we're very pleased to know you feel confident and reassured that, should you ever need support in the future, the team at Care South will be there for you.
That sense of trust and peace of mind is incredibly important, and your kind words will mean so much to everyone here. Thank you again for taking the time to share your experience.
My wife Judy and I love living here since September 2024. I am fully mobile but my wife is in a wheelchair. We are both very pleased with the support that we receive from Care South. We have no criticisms.
My wife Judy and I love living here since September 2024. I am fully mobile but my wife is in a wheelchair. We are both very pleased with the support that we receive from Care South. We have no criticisms.
We're especially pleased to hear that the support...
It means a great deal to us to know that you are both pleased with the support provided by Care South. Our team works hard to ensure every resident feels comfortable, supported, and at home, so your positive feedback is truly appreciated.We're especially pleased to hear that the support arrangements are working well for you both, and that Judy feels well assisted. Creating an environment where couples can continue to enjoy life together, with the right care in place, is very important to us.
Thank you again for taking the time to share your experience - it really does mean a lot to the whole team.
I only use the care once a fortnight to help with housekeeping. It seems to work well. It would be nice to have the same person each time.
I only use the care once a fortnight to help with housekeeping. It seems to work well. It would be nice to have the same person each time.
Thank you for your feedback! We're glad to hear that the care you receive is working well for your housekeeping needs. We understand how important consistency can be, and we'll certainly do our best to ensure you have the same carer each time.
A carer comes to me every Wednesday morning for domestic duties that I am unable to manage myself.
A carer comes to me every Wednesday morning for domestic duties that I am unable to manage myself.
Thank you for sharing your experience with us. We're glad to hear that the support you receive each Wednesday is helping with your domestic duties. If there's anything else we can do to make your experience even better, please don't hesitate to let us know.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 May 2018Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (9)
- 19 Oct 2026
Residential and care at home provider and registered charity, Care South, has donated £1,000 to Christchurch Community Partnership. The good cause aims to alleviate social isolation and loneliness among older...
- 02 Oct 2026
A carer has been recognised after performing CPR for 25 minutes on a Bournemouth woman who had gone into cardiac arrest. Stacey Burch, who works in Care South at Home’s...
- 25 Sep 2026
Residential and care at home provider and registered charity, Care South, has shone a spotlight on the outstanding people behind its care services at its 17th annual Stars Awards. The...
Awards / Recognitions (1)
- 29 May 2026Recipient: Care South at Home (covering Dorset & Somerset)
Accreditations
There are no accreditations posted yet for Care South at Home Somerset.
Meet the Team (1)

I started my career in the care sector in 1995, working in a nursing home for over 10 years. During this time, I progressed from Care Assistant to...
I started my career in the care sector in 1995, working in a nursing home for over 10 years. During this time, I progressed from Care Assistant to Senior Carer, gaining extensive hands-on experience in delivering high-quality, person-centred care and supporting residents with a wide range of needs.
I then moved into residential care, where I worked as a Lead Carer across two linked homes. In this role, I developed strong leadership and mentoring skills whilst ensuring high standards of care and support were consistently maintained.In 2010, I joined Care South as a Supervisor. Through dedication and continued professional development, I progressed to become a D2A (Discharge to Assess) Specialist Team Supervisor, supporting individuals transitioning from hospital settings and promoting independence through safe discharge planning.
I later advanced into the role of Deputy Manager, where I continued to build on my leadership experience by supporting staff teams, maintaining compliance and quality standards, and ensuring compassionate, person-centred care was delivered at all times.I have now been promoted to Manager for the Somerset and West Dorset Service, where I continue to lead and support teams in delivering high-quality care within the community, whilst promoting dignity, independence, and positive outcomes for the people we support
Frequently Asked Questions about Care South at Home Somerset
How much does Care South at Home Somerset cost?
The agency lists fees between £33.50 and £37 for hourly visiting care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider).
How many Carers does Care South at Home Somerset employ?
Care South at Home Somerset employs 100 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care South at Home Somerset to verify any information. View our terms and conditions. Care South at Home Somerset has an Enhanced Service -what an Enhanced Service includes.