Care Together Ltd

The Corner House, First Floor Left Office, Ringwood Road, Bransgore, Christchurch BH23 8AA
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9.9 44 Reviews
  • Care Together Ltd, Christchurch
Care Together Ltd provide person centered domiciliary care to help people continue living independent lives in their own homes.

Care ranges from personal care and specialist dementia care, to domestic services and help companionship.

End of life care is also provided with carers sensitive to the needs of friends and fmaily as well as service users.
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Care Provided by Care Together Ltd

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

Available on request.

Good to Know

Owner

  • Care Together Ltd

Person in Charge

  • Tracey Gillian Elvy (Manager)

Care Together Ltd Reviews (44)

9.9

Care Together Ltd has a Review Score of 9.9 (9.900) out of 10, based on 9 reviews in the last 2 years.
Over all time Care Together Ltd has 44 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Care Together Ltd
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Total of 44, showing 1-20
Review from T H (Son of Client) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The pink ladies were recommended to us and they are outstandingly good. Well organised and sympathetic. The branding (pink uniforms) is very helpful with the elderly. Having a local office in the village to drop in on has been very convenient and they are most helpful with paperwork. We opted for Care
Together because they are qualified for personal care, even though it hasn't been necessary yet, so that trust has been well established, if and when that becomes necessary.
All-round excellence.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you very much for your kind words. It has been a pleasure to welcome Dad into the Care Together family. I know he and his carers have a very good relationship and enjoy their time together. We…read more
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Review from Francoise P (Wife of Client) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Together Ltd is a wonderful team, absolutely ace. I never cease to be amazed at their achievements, they are a formidable team indeed from the very top management to the Pink Ladies who attend to the clients, they all work so well together, usually very unassumingly and make everything happen so
smoothly. They are always there, do not let anyone down. They are part of our family, so kind, so caring, so attentive and understanding and yet so very professional and trustworthy.
I could not manage looking after my husband without their support both practical and emotional.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for taking the time to leave us a review. I know what a busy lady you are, so it is much appreciated. As you consider us part of your family, we consider you to be part of our team. It is a…read more
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Review from Joseph H (Son of Client) published on 19 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 99 year old father has been receiving support from Care Together for over a year now. The carers and the managers have provided an extraordinarily good and caring service. They have been completely reliable and infinitely flexible.
Without their service, our father would find it very difficult
to continue living alone in his own home, and it gives us, his children, peace of mind knowing he is in safe hands and we would be alerted to any issues.
We feel Care Together is very much part of our family.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you so much for taking the time to leave us a review; your kind words are much appreciated. It is special to us having Dad and all his family within our Care Together family. We value your…read more
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Review from David B (Power of Attorney of Client) published on 19 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Power of attorney for elderly couple. The wife spent six weeks in hospital following a stroke and then moved to nursing home. Care Together arranged to drive the husband to hospital each day and bring him home after visiting his wife. They then liaised with the hospital and nursing home regarding the
transfer, ensuring that the move went smoothly. They had previously taken the husband to the nursing home to inspect the facilities and available room. At all times Care Together kept in touch with all parties to ensure the best care possible was being delivered.
As the power of attorney, I was consulted and kept fully up to date at all times.
Care Together went above and beyond to assist this elderly couple and continue to do so.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for your feedback, we really do appreciate your lovely comments. With your involvement, it has made our aims for this couple so much easier to achieve. We consider you part of our team.
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Review from Tracey W (Daughter of Client) published on 19 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care, kindness and attention always shown to my father. They have never let us down and arrive on time. Office staff are at the end of the phone for any problems or questions that may arise. I would have no hesitation in recommending this company. Our grateful thanks to them.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for leaving us review, your kind words will be shared with staff. We are pleased to have become a part of your family and Dad part of ours.
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Review from Liz H (Daughter of Client) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Together is a group of amazing women who have enabled my very elderly mother with mixed dementia, to continue to live in her own home aged 95, and it is mum's most fervent wish that she can stay there for her remaining time with us. I feel confident that, if anyone can make that happen, The Pink
Ladies can! They have transformed my life too as I have been able to transfer much of the load to them over the past two years. Nothing fazes them, they've 'seen/heard it all before', they are kind, warm, and genuine and they always go the extra mile. The management and leadership of this company are exemplary.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you so much for your very kind words. Mum is such a character. We are pleased to have her in our Care Together family. Thank you for allowing us to share time with her. We will do our best to…read more
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Review from Hayley B (Daughter of Client) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Together is kind and very caring to my mother and me. When my mother got ill they were able to provide extra care at short notice which gave me such peace of mind as I was out of the country. My mother thinks of them as her friends rather than carers. They are efficient and always turn up on time
and communication with them is always good.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for taking the time to leave us such a lovely review. I know all the staff enjoy the time they spend with Mum. We were pleased to help Mum through her last period of illness and that our…read more
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Review from Tom G (Son of Client) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, I don't know where we would have been without Care Together. As a son looking after elderly and infirm parents Care Together have been an invaluable partner enabling us to provide the care both parents have needed. Individually the carers are kindness personified, the company is professional
and well-led. I cannot recommend them highly enough!
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for your kind words. Working with your parents and your family, as a whole team, in navigating their care pathway, has helped all concerned. We are pleased to have been able to support you…read more
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Review from Ann B (Client) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Supportive, caring, professional and understanding. These are just a few words to describe the staff and leadership of Care Together. Their help, in so many different ways, has been and is invaluable. Thank you.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for taking the time to submit this review, we never take reviews for granted. We feel privileged to have been a part of your care journey over so many years. You are a valued member of the…read more
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Review from Karen I (Daughter of Client) published on 24 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am exceptionally grateful to Care Together for the care and support they gave, not only for my mother, but also to me. With her condition, my mother's needs changed sometimes daily, but they always managed to ensure she had the best care possible on that day. They listened to and respected her frame
of mind, but at the same time encouraged her to make the most of her day. Communication was good and changes in her routine or well-being always updated.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for your kind words, it has been a pleasure working with you and your mum. We wish you both all best for the future.
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Review from A G (Daughter of Client) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the care Mum has received over the last three years. Every member of the team has been unfailingly competent, kind and compassionate. As Mum's needs have changed Care Together has been flexible and helped us with making the best choices for Mum. Communication is always excellent at all
levels and they have supported family members at tough times too. Mum has now moved into a nursing home and we are missing the carers we have come to know so well. I wholeheartedly recommend Care Together.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for your lovely words. It was a pleasure caring for Mum and working with you as a family. Together, we made a great team! I hope you will keep in touch and remain part of the "Care Together…read more
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Review from Mandy T (Daughter of Client) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care Together has supported Mum with daily care for the last year.
We have appreciated the excellent communication and care that they have provided. Helping us to be assured that Mum is safe and her health needs are taken care of with excellent personal support.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for taking the time to leave a review. These are important to us. We have appreciated working with you, as a family, for the benefit of Mum. Please feel free to contact me directly with any…read more
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Review from J B (Daughter of Client) published on 6 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The work and support of Care Together allowed my mother to be in her own home for six months following a stroke before she moved into a care home. All of the pink ladies were lovely and endlessly patient and kind with my mum. The management are fantastic and so knowledgeable on issues with the elderly.
They have given me lots of support and advice too which has been so helpful.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for your lovely words. It is kind of you to take the time to leave us a review. Although Mum has moved to a care home, you know that we are still available at the end of the phone should you…read more
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Review from Jacqueline S (Niece of Client) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Together have been invaluable to me in the care of my aunt. I live four hours away so needed a trusted company and they delivered everything I could have hoped for and more. The manager and her entire team are so caring and understanding and have made life so much easier for my aunt. Nothing seems
to be too much for them and it's refreshing to find a team that all have superb standards and genuinely care. Thank you so much Care Together - I would not hesitate to recommend you.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for your lovely words. I am so pleased that we were able to help and support you and your aunt through a challenging period. We wish you both the very best for the future.
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Review from Geoff H (Son of Client) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Together is consistently excellent.
A faultless service with the highest standards. This coupled with superb all-encompassing care means you can have total peace of mind. This was recently tested when one of the team spotted a serious medical problem with my mother and called the doctor. We were
really grateful for her quick thinking.
Under the manager's expert steerage, all of the staff provide a supremely reliable, capable and professional service. We are very lucky to have such an outstanding and friendly care team based in our village.
I would recommend them wholeheartedly without hesitation. They definitely set the standard.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for your very kind words of appreciation. It is good of you to take the time to leave us a review. We are very proud of our team. It is always a pleasure to work with such a supportive…read more
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Review from Sarah O (Daughter of Client) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live over 200-miles from my father, and he has been looked after by his pink ladies for several years now. As time has passed and his care needs have changed, the manager and her team have been brilliant. I have no worries about the level of care provided by these wonderful people.
They have made
it possible for him to stay in his own home that he shared with my late Mum.
All I can say is thank you.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for your lovely review. Over so many years, Dad has truly become "one of the family." As Dad's care needs have increased, the impact of this has been eased, by him knowing his "pink ladies"…read more
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Review from Ken C (Great-Nephew of Client) published on 18 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My great aunt’s dementia accelerated during Covid lockdowns. She had managed to live independently but was now struggling on many fronts. We turned to Care Together for home care, and they provided this for almost a year, until it was necessary to move her into a care home. The support we received from
Care Together during that time was outstanding and made a difficult situation much easier. Without fail, I felt that her welfare was always the absolute priority for the owner and her team. She had four regular carers, all of whom were friendly, reliable and professional. No appointments were ever missed or even delayed – no mean feat for a smaller agency operating through what were challenging times for all of us. She became very fond of all the carers. Even at the end, Care Together went the extra mile by juggling schedules to ensure care was provided until the admission to the care home (much delayed by Covid) could finally happen. We remain very grateful for everything they did.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for taking the time to leave us a review. Your Aunt was a lovely client to have and all her carers were fond of her. We also appreciated your support as we worked with you, as a team, to…read more
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Review from Kay L (Daughter of Client) published on 8 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Together have provided reliable, friendly and practical support to Mum and myself over a three year period. Her care was mainly in the form of cleaning and company, and she looked forward to the weekly visit from her carer. Mum and the family were very well supported by one of the managers in helping
to create a comprehensive statement, forward planning wishes. When Mum's needs increased, additional visits were provided until residential care could be arranged. The management were able to give very helpful advice about choosing residential care, which was much appreciated given how daunting this task felt at the time. Mum is now settled in a care home, but still chats about the times she spent with her carer and appreciated the support that enabled her to stay in her own home for as long as possible. I would not hesitate to recommend Care Together.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for taking the time to leave us such a lovely review. We will miss Mum but are happy to hear that she has settled into her new home. We were pleased to be able to support you both at a…read more
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Review from Karen F (Daughter of Client) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I engaged Care Together for my mother. The manager came and sorted the paperwork effortlessly, to start with it was for cleaning and chatting, to ease her into more care. With Covid, I cancelled and they were very understanding and held me on the books for later. Mum deteriorated during covid, not understanding
it at all. I then approached the manager to re-instate care and introducing more actual care. Our main carer eased Mum gently into personal care. We quickly went from just 2 days a week to 3 days a week. Mum then started to deteriorate more and the manager kindly rearranged her schedules at short notice to increase the care to 5 days, then 5 days, twice a day and then we had in place 7 days 3 times a day. End of life came very quickly and unexpected to me, the team and medical staff. They put everything in place and leant me equipment etc. The team were lovely, compassionate, kind and helpful throughout the whole time and very supportive afterwards.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for your review, which I am sure will be helpful to others as you highlight how we respond to changing needs. We were sorry not have been involved with Mum for longer. Lockdown has had many…read more
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Review from Jenny F (Daughter of Client) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot put into words how much Care Together have supported us through my mum's Lewy body dementia and my dad's cancer diagnosis. They go above and beyond and become very much part of the family. They have always been a support even at short notice.
Reply from Tracey Elvy, Manager at Care Together Ltd
Thank you for taking the time to leave a review for us. It was such a pleasure caring for Mum and Dad. You all welcomed us into your family at a difficult time. We will always remember Dad's sense of…read more
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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Care Together Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Care Together Ltd is calculated as follows: ( (54 Excellents x 5) ) ÷ 54 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Together Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (8)

Meet the Team (2)

Tracey

Tracey Elvy

Job Title: Registered Manager Joined: 2004

Registered Manager of Care Together Ltd. since 2004 when Tracey & Vivienne created Care Together.


Tracey and Vivienne are both RGN's, prior to Care Together they were joint Matrons at a local Nursing Home.

Charlotte

Charlotte Lloyd-Jones

Job Title: Deputy Manager Joined: 2006

Charlotte has worked at Care Together since 2006 and worked her way from a level 2 HCA to becoming our Deputy Manager and achieving her Level 5 Diploma.

Frequently Asked Questions about Care Together Ltd

What Type of Services does Care Together Ltd offer?

Care Together Ltd offers Home Care.

How many Carers does Care Together Ltd employ?

Care Together Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Together Ltd to verify any information. View our terms and conditions. Care Together Ltd has an Enhanced Service - more info.