Nurseplus – Homecare Services (Dorchester)

3A Mey House, Bridport Road, Dorchester DT1 3QY

Nurseplus – Homecare Services (Dorchester)
Nurseplus – Homecare Services (Dorchester)
Nurseplus – Homecare Services (Dorchester)

Nurseplus Homecare Services (Dorchester) provide highly skilled, friendly nurses and health care assistance staff to individuals in Dorchester, Weymouth, Portland and surrounding areas of Dorset.

Having the right local support can be of great benefit and can make such a difference to someone's life. Nurseplus can assist with a variety of care/support, including assistance getting in and out of bed, personal care, dressing, accompanying to appointments and leisure activities, live in care, re-enablement, palliative care and dementia care, plus specialist support for people with Learning Disabilities, Physical Disabilities including those as a result of Spinal Injury or Brain Injury, Mental Health Problems and Degenerative Conditions.

Contact the friendly staff at the Dorchester branch now for more information.

Group : Nurseplus – Homecare Services (UK) Ltd

Person in charge: Richard Resorla (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 62

Services Offered: 24 Hour Care • Adult Care (18+) • Care for Children • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service

Latest Care Quality Commission* Report on Nurseplus – Homecare Services (Dorchester): click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Reviews

9.2 Nurseplus – Homecare Services (Dorchester) has a Review Score of 9.2 (9.167)

The Review Score of 9.2 (maximum of 10) for Nurseplus – Homecare Services (Dorchester) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Nurseplus – Homecare Services (Dorchester) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Nurseplus – Homecare Services (Dorchester) is calculated as follows: ( (20 Excellents x 5) + (10 Goods x 4) ) ÷ 30 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 4.5 Points relating to the number of positive Reviews for Nurseplus – Homecare Services (Dorchester) is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 + 0.5 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nurseplus – Homecare Services (Dorchester)?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nurseplus – Homecare Services (Dorchester)

  • Daughter of Client/Service User
    3
  • Client / Service User
    1
  • Son of Client/Service User
    1

Nurse Plus Dorchester provides my mother, in her nineties, with mature, intelligent, human, respectful, supportive, dignifying, care in her home three times a week.
There is consistency and reliability of care by the carer, supported by an involved, helpful and sympathetic branch manager.
All documentation, reports and records are clean and transparent as are all aspects of changes and invoicing. A delightful key support for mum and a great reassurance to the family and superb value for such quality.

How likely would you be to recommend Nurseplus – Homecare Services (Dorchester)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Excellent, reliable service.
Any requests immediately initiated.
Lovely people.
First Class.
Peace of mind.

How likely would you be to recommend Nurseplus – Homecare Services (Dorchester)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Nurse Plus has provided an exceptional service. Without them, my mother's life would be considerably less comfortable. The carers treat her with respect and kindness and perform their duties efficiently.
The management are always approachable and make every effort to ensure that the care provided is to the highest standard. I don't know what we would do without them. They enable mum to stay in her own home and live her life in the surroundings she loves.

How likely would you be to recommend Nurseplus – Homecare Services (Dorchester)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

We care for my cousin who is 90 years old. She is in good health physically but her memory is now quite bad. Our aim is to keep her in her own home as she is very happy there. Nurse Plus have cared for her approximately 2 years. They have been fantastic and go out of their way to ensure my cousin's life is as comfortable and safe as possible (taking her to the hairdressers etc). They also involve us and keep us updated. She refers to Nurse Plus staff as her friends.

How likely would you be to recommend Nurseplus – Homecare Services (Dorchester)? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Good

Value for Money: Good

I am a carer for my mother, we use Nurse Plus for night time sittings using auxiliary staff from 10pm-7am. Visits are well organised, we get notice of sitters, good consistently and good communication. First point of contact is home care co-ordinator who is excellent.

How likely would you be to recommend Nurseplus – Homecare Services (Dorchester)? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

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