Totally Living Care

We are very happy with the change of care company mum and dad are well looked after now after having such a bad experience plus alot of stress has been taken off staff are very friendly and stay there time

Your company is the best l have had and l would definitely recommend you to others in need of assistance.

I have been using TLC as my care company for probably the last 10 years. The Carers, are given full training when they first join TLC. This is then carried through to when they spend time with the client. My carers have always been very attentive. I'm treated with care and dignity. All of my carers have been totally trustworthy and fully aware of my disability. The Care that I require is quite extensive and personal therefore continuity of Care is quite important as I don't want to feel rushed or hurried. I look forward to seeing my carers four times a day and have built good relationships with them over the years. When concerns arise, I am able to contact management and support staff to discuss any problems. These issues can then be rectified amicably in a timely manner. value for the money is difficult to say as I have no comparison. Overall TLC carers are a lovely group of people , which I respect and care for.

Pleasant caring, carers who take their responsibilities seriously. Mum looks forward to their visits. The Care Manager always lets me know if there are any concerns. Communication is good by email and a newsletter.

I asked dad for any feedback. He just said that he is happy with the way things are going.

I've met a number of the carers now. Personally, all of them have been very nice and outgoing. I have noticed they are very attentive to dad's needs and take time out to have a chat. Excellent care given to date - peace of mind knowing dad is being looked after.

Thankyou

My father has received regular care visits from TLC for several months now since his previous care service closed down and he is happy with the service. The staff are friendly and attentive and have made his life easier in a number of ways including organising delivery of his medication and the hospital transport service to take him to health appointments. I would definitely recommend TLC to others seeking care services in the area.

very good very caring and very nice . We have been with this service for 6 weeks now and glad we am with them .people are all very nice and very helpful nothing is to much trouble so thank you to total living care

Myself and my father are both very happy with the service that this company provides. All of the staff both carers and office staff have always been polite and professional in all conversations and meetings. The carers have been attentive, helpful and friendly towards my father and we would not hesitate to recommend Totally Living Care to others.

Very well organised care for my mother. Nothing is too much and information is passed on quickly. If medical intervention is needed it happens very quickly. Carers are kind and considerate. I can sleep knowing my mother is being well cared for.

Always arrive on time, kind and caring to my sisters needs,assist with all tasks needed, make my sister feel good in her own home, has a lovely chat with my sister and talk to her through out the time they are there.

I would definitely use Totally Living Care again if I needed any care support for my family

I have only been using this service for two months so am very to having people coming into my house but am grateful that there is such a service exists for elderly people like myself.

My Aunt has had the benefit of TLC care for the last 2 years. The staff are always very welcoming and friendly. Any concerns we have had, have been dealt with promptly. We keep in close contact with the live in carer and they keep us updated on aunties health and welfare. This gives the family comfort, knowing that she is being well cared for.

I have a very positive view of TLC - from the administration staff to the wonderful carers . They are particularly kind and trustworthy, especially having to deal with dementia symptoms. They are very accommodating when need is requested at the very last second.

Excellent service, super cleaning and really friendly, helpful staff.

Very reliable and friendly service.

Totally Living Care are a great company to deal with, they knew exactly what we needed for the care of our mother and found the perfect carer in our one.

Totally Living Care provides a service which relieves our family of the worry which comes with having elderly, vulnerable parents. I can message the company at any time and always get a timely response and equally am contacted by TLC if they have any concerns. Quite simply my mother would not be able to be at home without their care and daily support, so thank you.

I have been very impressed with Totally Living Care. Communication has been consistently excellent and any concerns about my relative's wellbeing have been communicated to us in a timely way. When my relative had a fall the carer who found her stayed with her so I feel they do go above and beyond. All staff I have interacted with have been friendly and helpful and I have already recommended the agency to other families.