Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove)

County House, 1 St Mary's Street, Worcester WR1 1HB
Submit a Review
30 Reviews
  • Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove), Worcester
Show Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove) on the Map

Care Provided by Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability / Autism
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Melanie Barrington (Manager)

Funding & Fees Guide for Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove)

  • Prices

  • £18.00 per hour
Are you the Owner/Manager of Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove)? View your Advertising Options

Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove) Reviews (30)

Total of 30, showing 21-30

Over all time Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove) has 30 reviews.

Overall Experience

  • 23
  • 7
  • 0
  • 0
  • 0

Date Published

30
0
0
0
30

Review from John B (Client) assisted by family/friend published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is that carers are friendly, helpful, cheerful and encouraging. Where the system falls down is when carers come too late, or once or twice when not required. A staff member did turn up unannounced, with no previous introduction and had no telephone number us this has all other information.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Brenda C (Client) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service Eclipse is providing is excellent. I wanted Eclipse to look after my partner as well but unfortunately he recently passed away.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dennis L (Son of Client) published on 11 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are good at their job and look after my mothers needs. They wash and clean her every day in the morning and treat her with dignity. She is treated like a human being, her son is also a carer which gives me time to myself to do my own jobs.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Hilda P (Client) published on 7 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service that I am provided with enables me to live in my own home. I am very pleased with this as I can remain independent and also safe. The care givers help me with my personal care and my bath (on a Sunday) without them I would not be able to do this. They also make my breakfast and drinks. I
would be lost without them, they are marvellous.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Alice M (Client) published on 7 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I live with my brother and sometimes suffer with depression and having carers help me live independently. I look forward to then coming everyday as I see them as my friends and would be lost without them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Janet J (Wife of Client) published on 7 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very satisfied with the care my husband has received which allows me to leave the house and enjoy activities on two mornings each week knowing that he is safe and happy. The work carried out by the carers is excellent and saves me having to carry out domestic tests when I return home.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Claire D (Daughter-in-law of Client) published on 18 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gets on very well with his normal carers and looks forward to seeing them. "His face lights up".

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J F (Wife of Client) published on 8 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, excellent.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Chris C (Son of Client) published on 8 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the help they are giving my father.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ida P (Client) published on 16 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful, very few problems with timing of calls. Carers polite, always willing to helping, making sure all is well when they leave.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (7)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove) to verify any information. View our terms and conditions. Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove) has a Basic Service – more info.