Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove)

County House, 1 St Mary's Street, Worcester WR1 1HB
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30 Reviews
  • Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove), Worcester
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £18

These prices are only a guideline, please contact Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Melanie Barrington (Manager)
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Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove) Reviews (30)

Over all time Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove) has 30 reviews.

Overall Experience
  • 23
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Date Published
  • 30
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  • 30
Reviewer Connection to Eclipse HomeCare (Worcester, Malvern, Kidderminster & Bromsgrove)
  • 15
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Total of 30, showing 21-30
Review from John B (Client) assisted by family/friend published on 11 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience is that carers are friendly, helpful, cheerful and encouraging. Where the system falls down is when carers come too late, or once or twice when not required. A staff member did turn up unannounced, with no previous introduction and had no telephone number us this has all other information.
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Review from Brenda C (Client) published on 14 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service Eclipse is providing is excellent. I wanted Eclipse to look after my partner as well but unfortunately he recently passed away.
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Review from Dennis L (Son of Client) published on 11 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers are good at their job and look after my mothers needs. They wash and clean her every day in the morning and treat her with dignity. She is treated like a human being, her son is also a carer which gives me time to myself to do my own jobs.
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Review from Hilda P (Client) published on 7 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The service that I am provided with enables me to live in my own home. I am very pleased with this as I can remain independent and also safe. The care givers help me with my personal care and my bath (on a Sunday) without them I would not be able to do this. They also make my breakfast and drinks. I
would be lost without them, they are marvellous.
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Review from Alice M (Client) published on 7 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I live with my brother and sometimes suffer with depression and having carers help me live independently. I look forward to then coming everyday as I see them as my friends and would be lost without them.
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Review from Janet J (Wife of Client) published on 7 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very satisfied with the care my husband has received which allows me to leave the house and enjoy activities on two mornings each week knowing that he is safe and happy. The work carried out by the carers is excellent and saves me having to carry out domestic tests when I return home.
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Review from Claire D (Daughter-in-law of Client) published on 18 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gets on very well with his normal carers and looks forward to seeing them. "His face lights up".
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Review from J F (Wife of Client) published on 8 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, excellent.
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Review from Chris C (Son of Client) published on 8 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the help they are giving my father.
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Review from Ida P (Client) published on 16 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very helpful, very few problems with timing of calls. Carers polite, always willing to helping, making sure all is well when they leave.
  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

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