Flexicare Gloucester

Unit 14, The Steadings Business Centre, Maisemore, Gloucester GL2 8EY
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3.8 1 Review
  • Flexicare Gloucester, Gloucester
Flexicare Home Services UK Ltd specialise in a comprehensive care plans, all the time tailored to the individual in question and carried out in support of homely comforts and respect for loved ones. The aim is to have a positive effect on the emotional well-being of each client, delivered with complete dignity and respect.

Assistance can be sourced for a wide range of domestic needs, including personal hygiene, food preparation, medication management, and general housework. The team takes pride in a loving ethos and insist on delivering support that is person-centred.

In addition to regular daytime visits, Flexicare also offers live-in care and dedicated night care services for those who need more constant or overnight support. Live-in care ensures there is always someone present to assist, offering peace of mind for both clients and families. Night care services cater to individuals who may need help throughout the night, whether due to medical conditions, mobility issues, or simply the need for reassurance and companionship.
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Care Provided by Flexicare Gloucester

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Heidi Moroney (Manager)

Flexicare Gloucester Reviews (1)

3.8

Flexicare Gloucester has a Review Score of 3.8 (3.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Flexicare Gloucester has 1 review.

Overall Experience
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  • 1
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Date Published
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Reviewer Connection to Flexicare Gloucester
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Total of 1, showing 1-1
Review from Patricia S (Client) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I'm happy with the care I get from the carers. They are always polite and caring.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 3.8 (3.833)

Overview of Review Score

The Review Score of 3.8 (3.833) out of 10 for Flexicare Gloucester is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.833 for Flexicare Gloucester is calculated as follows: ( (2 Excellents x 5) + (1 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 6 Ratings = 3.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Flexicare Gloucester is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2022

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Heidi

Heidi

Job Title: Registered Manager Joined: 2019

Heidi joined Flexicare as a bank carer in August 2019, and her keen interest in our systems and processes soon led her into the office, where she became our HR Manager in February 2021. After successfully stepping into the role of Manager for our Newent and Ledbury branch, Heidi is now also the Registered Manager for our Gloucester branch, a position she proudly took on in 2024.

Julie

Julie

Job Title: Care Co-ordinator/Client Support Joined: 2010

Julie joined Flexicare in 2010 as a carer, bringing with her a passion for delivering outstanding care. In 2014, she stepped into the role of Care Coordinator, a position she continues to thrive in today. Despite her coordination responsibilities, Julie remains hands-on and still cares for one of her regular clients.

Frequently Asked Questions about Flexicare Gloucester

What Type of Services does Flexicare Gloucester offer?

Flexicare Gloucester offers Home Care.

How many Carers does Flexicare Gloucester employ?

Flexicare Gloucester employs 90 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Flexicare Gloucester to verify any information. View our terms and conditions. Flexicare Gloucester has an Enhanced Service - more info.