Lotus Care
Lotus Care
Lotus Care

Lotus Care is a Home Care provider who make it possible for people who require services to remain living independently in the comfort of their own home.

        Services Include:

•        Personal care
•        Household tasks
•        Meal preparation
•        Rehabilitation
•        Respite
•        Live In Care
•        Accompanying to appointments, outings and holidays
•        Social support and companionship

Services are tailored to meet the needs of each client, so feel free to call and discuss your specific care requirements. Provision can be funded in the followings ways, Local authority, Personalised Budgets, Direct Payments or Privately.

The service is registered and regulated by the ‘Care Quality Commission’. All staff are checked with the Criminal Records Bureau and they are members of the ‘United Kingdom Home Care Association’.

Owner: Lotus Care

Person in charge: Jaz Nijjar (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 35

Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

Latest Care Quality Commission* Report on Lotus Care: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Reviews

8 Lotus Care has a Review Score of 8 (8.000)

The Review Score of 8 (maximum of 10) for Lotus Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Lotus Care in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Lotus Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 3 Points relating to the number of positive Reviews for Lotus Care is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lotus Care?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lotus Care

  • Client / Service User
    1
  • Daughter of Client/Service User
    1

I have been extremely happy with the care that has been given to my mother who is suffering from dementia. The carer who spends a great deal of time with my mother is patient, persuasive, understanding and extremely sympathetic. She understands my mother's needs and responds to them in the most appropriate way often giving so much of her time and energy. The company have been excellent at communicating with me and my sister and also doctors and other agencies. They are very supportive of us and of my mother and her circumstances.

How likely would you be to recommend Lotus Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

My carer has now done three two hours sessions of gardening for me. He soon sees what needs to be done and does it efficiently. He is obliviously very confident in this field of work and works hard without wasting any time. He is certainly no clock- watcher. I am particularly impressed by his courtesy and friendliness, and hope he will be ready to continue the work indefinitely. I also have an hour a week of domestic work from a variety of women who have never let me down.

How likely would you be to recommend Lotus Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submit a Review for Lotus Care


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