Bluebird Care Exeter and West Devon
Suite 2, Chiltern House, Sigford Road,
Exeter
EX2 8NL
The team provide excellent care. Carers are always kind and cheerful.
E H (Client)
The care my sister is having from Bluebird is the best she has ever received.
Linda G (Sister of Client)
they go above and beyond our expectations, and words don't simply put across how grateful we are
S G (Daughter of Client)
Bluebird Care Exeter and West Devon has a Review Score of 9.6 (9.602) out of 10, based on 7 reviews in the last 2 years.
Over all time Bluebird Care Exeter and West Devon has 51 reviews.
5.0 out of 5
Thank you so much for your kind words and recommendation. We're truly grateful for your feedback. At Bluebird Care, we believe in delivering personalised care that respects the individuality and dignity of each person we support. Knowing that our approach made a positive difference to your mother's experience means a great deal to our team. Thank you again for placing your trust in us.
5.0 out of 5
Thank you for such kind words, we are also extremely proud of our care team and the dedication they show, particularly in such extreme conditions. Supporting our customers at any time is important but the significance of that support is heightened when we have adverse weather.
4.0 out of 5
Thank you very much for your feedback. All of our staff complete the same accredited training but we do understand that some personalities suit better than others.
5.0 out of 5
Thank you, Sharon, for taking the time to write us a review. Your kind words will be shared with the whole team who we know enjoyed the time spent with your mother. Wishing you all the best for the future.
5.0 out of 5
Many thanks for your feedback.
Delivering a prompt, safe and effective service that our customers and family members are comfortable with is a high priority for us so we're happy to have met your expectations.
5.0 out of 5
Thank you for your feedback. One of our priorities is the ensure that not only our customers but their family members feel confident and safe with the service we are providing, so we're very happy that you feel we're achieving this. We will share your feedback with the whole team as this reinforces the fantastic job they're doing.
5.0 out of 5
Thank you for your kind review, the carers enjoy visiting your dad. It is a pleasure to support him. Bluebird Care Teignbridge will feedback your lovely review to the regular staff.
5.0 out of 5
Thank yo so much for your review, I'm especially pleased to hear you are notified of any changes to your visits!
5.0 out of 5
Thank you for your kind review, it was a pleasure to support your aunt.
4.0 out of 5
Thank you for taking time to review Bluebird Care Teignbridge, we will aim to look at your times in the future with an earlier time.
5.0 out of 5
Thank you so much for taking the time to complete this review, we are really pleased to be able to support you to live at home.
3.0 out of 5
Thank you for your review it is much appreciated, we will look at your times in future and hopefully amend them.
4.0 out of 5
Many thanks for your kind words, we will feed this back to the care team.
4.0 out of 5
Many thanks for your kind words, we will feed this back to the care team.
5.0 out of 5
Many thanks for your kind words, we will feed this back to the care team.
5.0 out of 5
5.0 out of 5
Many thanks for your kind words, we will feed this back to the care team.
5.0 out of 5
4.0 out of 5
5.0 out of 5
The Review Score of 9.6 (9.602) out of 10 for Bluebird Care Exeter and West Devon is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Exeter and West Devon is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
William is a former NHS and Social Care Manager. He has extensive experience of managing and delivering high quality health services to the public. Locally, he was responsible for the joint delivery of Health and Social Care services for Adults in Exeter, Sidmouth, Seaton and Axminster. William has achieved a Masters Degree in Health Care Management (University of Birmingham), gained whilst on the highly competitive NHS Graduate Management Training Scheme.
William is driven by a desire to provide responsive high quality care services. He is particularly keen to provide individualised services that enrich the lives of those receiving them.
Sara is a Business graduate (Loughborough). Her working career started in Business Management for British Airways (she was fortunate enough to fly Concorde to New York!!). Locally Sara has worked for NHS Devon and the local Stroke Network, based at the Royal Devon and Exeter NHS Foundation Trust. She also managed the South West NHS Neonatal Networks which covered the Neonatal units from Gloucester to Lands End. Sara has always had a passion for the standards of care delivered to older people.
For a number of her adult years, Sara was a care worker supporting older people and so has "hands on" experience of care. Given her experience as a care worker, she has uncompromising standards in the area of customer care. Sara is an avid reader and loves walking, particularly on the "High Moors" with William and their dogs 'Poppy' and 'Ruby'.
Jackie is a highly experienced Manager joining us after 14 years with the NHS.
Jackie is responsible for the legal and ethical running of the business, ensuring that we continue to meet the regulations set out by the Care Quality Commission. She also ensures that both our customers and staff alike are happy and that their needs are being met.
Jenna joined the Bluebird Care team in May 2013 with 13 years of experience in the care sector, quickly rising to Supervisor after 6 months. Before joining us, Jenna previously worked predominantly in care homes, supporting customers living with Dementia. Jenna is very passionate about her current role as Homecare Supervisor in Exeter. She loves working closely with her customers and Care Workers to ensure they have the best support possible at all times.
Debbie has been working with Bluebird Care since April 2016. She has been working in the healthcare sector for almost a decade.
As Training Manager, Debbie works together with all three of Bluebird Care hubs (Exeter, Exmouth & East Devon) to raise the training of staff to the next level.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Exeter and West Devon to verify any information. View our terms and conditions. Bluebird Care Exeter and West Devon has an Enhanced Service - more info.
