Bluebird Care Wandsworth, Putney & Battersea

Thanks to Bluebird Care for the service provided in caring for a relative. From the initial contact with the office, who was empathetic, friendly and understanding, through to the 2 carers who were kind, caring and helpful, I have nothing but heartfelt thanks and appreciation for all they did and continue to do. My relative was extremely happy. I would highly recommend this agency

The service as always been frist class from Respite to now private we as a family are all happy the staff are all so helpful which makes our lives a lot easier so thank you bluebird care and keep up the great work

My very disabled brother was admitted as an emergency to hospital on a Sunday afternoon. I called Bluebird Care on the Sunday and it was a very stressful time for me. They called me straight back, and arranged carers immediately to sit with my brother 24/7 so that he could receive the care he required on a very busy NHS ward. He made a full recovery but was in hospital for 17 days. Knowing that we were supported as a family by Bluebird Care provided us with great reassurance during a terribly difficult period of time. The carers were wonderful and of a very high standard. Excellent service and care all round.

Bluebird carers have looked after my 90+ year old father for the past 4 years and ended this August when failing eye sight meant he could no longer stay at home. Emma, the Customer Service Manager, has been very supportive during this very difficult period, the office team have been brilliant, adjusting the carers' visiting rota to fit in with his numerous hospital appointments and adjusting the billing correctly. The carers have been wonderful with my father, always walking in the door with a smile and a cheerful manner. They have looked after him with care and understanding of his needs, taking the changes to his care needs in their stride. Communicating with Bluebird has been easy. The phone is answered courteously and promptly, calls returned quickly. The family have been very impressed by the whole team.

I arranged short term care for my mum who has dementia. The carer was lovely and my mum had an instant bond. The manager was very professional with our needs. I will definitely ask Bluebird care for any help that we will need in the future. Would definitely recommend Bluebird for care. Thank you again for helping.

I found it all a very positive experience, from the help I received from the office and my two carers, who were always punctual and could not have been more helpful and caring. They helped me wash and get dressed and then sometimes prepared meals or ironed or did anything I needed. I could not recommend them more and should I need help again in the future this would be the first place I would call.

Thank you for your consistency and support.

Having Bluebird around takes the pressure off me and has enabled me to continue working to pay the bills, and to sort out all the crucial power of attorney issues for Mum. I can't recommend Bluebird enough as a care agency

In summary, I would want to say - really nice people doing a really good job.

I have used Bluebird Care Wandsworth to provide personal care for two months. The service has been excellent, professional and reliable. The main care is provided by a former nurse and when she went on leave there was a good handover to her temporary replacement and the same standards maintained.

My grandfather has Alzheimer's and Bluebird Care took over his care through direct payment after previously having issues with another provider. From the very beginning, they have been extremely knowledgeable, helpful and compassionate whilst maintaining a high level of professionalism. My grandfather was extremely nervous about having carers in since his previous experiences with a council contracted provider, Bluebird Care were a complete breath of fresh air. They look after his meals, medication and domestics, the two carers have built up such a rapport with him that he looks forward to their company. They go beyond what is expected of them and forward on any ideas to improve things or concerns. During Alzheimer's "episodes" and in the stresses of dealing with him on these occasions, the carers and the team have remained calm, understanding and communicative. We are so happy and relieved to have such a great team helping my grandfather.

Bluebird has provided my mother with a speedy service exactly when it was required. She has a team of carers attending to her needs and each carer is warm and caring and so kind to my mother. All are also good-humoured and beautiful people. They are dedicated to their job but provide a service that is more than just a job! I could not recommend them more highly.

I would be very happy to recommend Bluebird Care to others.

Bluebird Care could not have been more brilliant with my mum who is a 76-year-old with dementia. From the office staff to the carer in question, my mum and I were absolutely delighted with their kindness, care and good humour. Sadly, we have had to terminate our contract with Bluebird as my mum's needs have become too great to manage at home and she has opted to move to a care home. I would not hesitate in recommending Bluebird to friends and family.

When we first arranged care for our friend, I was impressed by the thoroughness of the care manager and the professionalism with which she approached our friend's needs. Throughout the time, since care was started, the care manager has been consistently helpful and approachable. Our friend has also been very positive in her comments about the carers who came to her home.

Mum started needing care from August 2023 because of Dementia and Alzheimers Disease. Bluebird rose to the job and provided excellent care for her, personal and otherwise until she went into hospital at the end of March 2024. She very much enjoyed the company of and chatting to her friendly carers and, in the main, responded to their kindness. I know Mum had her 'off days' when she could be a challenge but her carers managed her compassionately and with dignity.

All in all I cannot recommend Bluebird enough.

We are both Medical Professionals.

My husband and I have received excellent care throughout. Skilful, sympathetic and conscientious always, delivered with good humour. We think we are very lucky. Care for myself includes personal hygiene, providing well-planned meals -including shopping and assistance for physio exercise. My husband has mild dementia and tends to wander and needs a good deal of shepherding to get washed and dressed, getting to bed etc. Our carer does this patiently and has built up an excellent rapport with him.

Bluebird Care was of critical help when bridging the gap between social services-approved care for our uncle and the date it actually started (two months later) as we were also out of the country and his only family. We were completely assured knowing they were the only people in contact with Uncle as their care, compassion and professionalism were beyond our hopes and expectations. They were the only care provider recommended by his GP as none of her patients has a bad word to say about them (apparently it doesn't get better than that!) We are now continuing to use them for his social services care allowance and are more than happy to top up each week to know he is getting the best care.