What Type of Services does Bluebird Care Wandsworth offer?

Bluebird Care Wandsworth offers Home Care.

How many Carers does Bluebird Care Wandsworth employ?

Bluebird Care Wandsworth employs 60 carers.

Bluebird Care Wandsworth, 5 College Mews, Off St Ann's Hill, Wandsworth, London SW18 2SJ

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Review from Lorraine D (Daughter of Client) published on 30 May 2025
Submitted via Website • Report

Overall Experience

I arranged short term care for my mum who has dementia. The carer was lovely and my mum had an instant bond. The manager was very professional with our needs. I will definitely ask Bluebird care for any help that we will need in the future. Would definitely recommend Bluebird for care. Thank you again

for helping.

Reply from Alice Cerilli, Director at Bluebird Care Wandsworth

Thank you very much indeed for your wonderful review. Comments such as yours are always guaranteed to put smiles on the faces of the whole team and we are so happy to be of help. With kindest regards.

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Review from L J (Client) published on 23 May 2025
Submitted via Website • Report

Overall Experience

I found it all a very positive experience, from the help I received from the office and my two carers, who were always punctual and could not have been more helpful and caring. They helped me wash and get dressed and then sometimes prepared meals or ironed or did anything I needed. I could not recommend

them more and should I need help again in the future this would be the first place I would call.

Reply from Alice Cerilli, Director at Bluebird Care Wandsworth

Thank you so much. We are extremely grateful for your kind words which will be passed on to the team. With kindest regards

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Review from Bev C (Daughter of Client) published on 27 March 2025
Submitted via Website • Report

Overall Experience

Hi Im a carer who receives help from Bluebird for my mum,
From the 1st time I met the care supervisor, I've felt supported by the whole team at Bluebird
And can truly say they are one of the best!
They're professional and personable, and are there to help with all your needs!
Thank you for your

consistency and support.

Reply from Alice Cerilli, Director at Bluebird Care Wandsworth

Thank you very much, indeed, for taking the time to write us a review. We will make sure that your words are shared with everyone involved in your mum's care and support. With kindest regards.

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Review from Peter S (Son of Client) published on 6 March 2025
Submitted via Website • Report

Overall Experience

Bluebird have provided carers to my Mum, who suffers from Lewey Body Dementia, since 2021 for most of which time they have provided Live in Care.
All 3 of Bluebird's live in carers have provided exemplary care to Mum throughout the gradual progressive decline caused by this condition and have built

up a great rapport with Mum, as have Bluebird's visiting carers too when we've had them. I couldn't be happier with the exemplary standard of care and crucial emotional support provided to Mum through her difficult illness and to me as her registered carer.
Having Bluebird around takes the pressure off me and has enabled me to continue working to pay the bills, and to sort out all the crucial power of attorney issues for Mum. I can't recommend Bluebird enough as a care agency

Reply from Emma Stowell, Director at Bluebird Care Wandsworth

Thank you very much for taking the time to leave us such a wonderful review. It is a privilege to support your mum, I will pass your thanks on to all of the carers involved in her support With kindest regards Emma

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Review from D P (Client) published on 18 February 2025
Submitted via Website • Report

Overall Experience

I have been receiving regular care from Bluebird Care since May 2024.
Throughout, I have found them to be completely reliable and well-organised.
I have two regular carers who were introduced to me beforehand and I am extremely satisfied with the service.
The carers are always prompt, friendly and

highly professional and clearly take pleasure and pride in their work.
A third carer was needed just for a few days because of rota issues. I was fully informed and she shadowed a regular carer and it worked well.
Dealing with the regional office - the customer services manager and her team - is easy, straightforward and friendly.
In summary, I would want to say - really nice people doing a really good job.

Reply from Alice Cerilli, Director at Bluebird Care Wandsworth

Thank you so much for taking the time to leave us such a wonderful review. It is very much appreciated by the team. I will ensure that your comments are passed to everyone involved in your care. With kindest regards.

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Review from Glenn M (Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience

I have used Bluebird Care Wandsworth to provide personal care for two months. The service has been excellent, professional and reliable. The main care is provided by a former nurse and when she went on leave there was a good handover to her temporary replacement and the same standards maintained.

Reply from Alice Cerilli, Director at Bluebird Care Wandsworth

Thank you very much, indeed, for taking the time to write us a review. We will make sure that your words are shared with everyone involved in your care and support. With kindest regards.

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Review from Avinash S (Grandson of Client) published on 6 January 2025
Submitted via Website • Report

Overall Experience

My grandfather has Alzheimer's and Bluebird Care took over his care through direct payment after previously having issues with another provider. From the very beginning, they have been extremely knowledgeable, helpful and compassionate whilst maintaining a high level of professionalism. My grandfather

was extremely nervous about having carers in since his previous experiences with a council contracted provider, Bluebird Care were a complete breath of fresh air. They look after his meals, medication and domestics, the two carers have built up such a rapport with him that he looks forward to their company. They go beyond what is expected of them and forward on any ideas to improve things or concerns. During Alzheimer's "episodes" and in the stresses of dealing with him on these occasions, the carers and the team have remained calm, understanding and communicative. We are so happy and relieved to have such a great team helping my grandfather.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

Dear Avinash, thank you so much for taking the time to leave us such a wonderful review. It is very much appreciated by all of us. I will ensure that your comments are passed to everyone involved in your lovely grandfather's care. With kindest regards.

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Review from N S (Daughter of Client) published on 6 August 2024
Submitted via Website • Report

Overall Experience

Bluebird has provided my mother with a speedy service exactly when it was required. She has a team of carers attending to her needs and each carer is warm and caring and so kind to my mother. All are also good-humoured and beautiful people. They are dedicated to their job but provide a service that

is more than just a job! I could not recommend them more highly.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

Thank you very much indeed for your wonderful review. We appreciate it very much and I will ensure that your comments are passed to everyone involved in your mother's care. With kindest regards.

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Review from Caroline E (Niece of Client) published on 31 May 2024
Submitted via Website • Report

Overall Experience

Bluebird Care has stepped in to provide excellent care for my uncle who is in his 90s and is used to being entirely independent, so has his own way of doing things. They have been compassionate with him and tried to keep things as much as they were as possible, whilst helping and encouraging with personal

care, eating, drinking fluids, medication etc.
They are very professional about what they do, both in the care they give directly to my uncle but also in keeping us informed and up to date on how he is doing and what other things might be helpful for him. If I have questions of my own, I always get a prompt response from the local care manager or from the office.
Their professionalism has allowed me to feel confident that my uncle is being well looked after so I no longer have to worry about him all the time.
I would be very happy to recommend Bluebird Care to others.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

Thank you so much for taking the time to leave us such a lovely review. I will ensure your comments are passed on to everyone involved in your uncle's care. With kind regards.

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Review from Emma R (Daughter of Client) published on 16 May 2024
Submitted via Website • Report

Overall Experience

Bluebird Care could not have been more brilliant with my mum who is a 76-year-old with dementia. From the office staff to the carer in question, my mum and I were absolutely delighted with their kindness, care and good humour. Sadly, we have had to terminate our contract with Bluebird as my mum's needs

have become too great to manage at home and she has opted to move to a care home. I would not hesitate in recommending Bluebird to friends and family.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

Thank you very very much for taking the time to leave us such a wonderful review. It was a privilege to support your mum and we all wish her well in her new home. With kindest regards.

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Review from Roger F (Friend of Client) published on 9 May 2024
Submitted via Website • Report

Overall Experience

When we first arranged care for our friend, I was impressed by the thoroughness of the care manager and the professionalism with which she approached our friend's needs. Throughout the time, since care was started, the care manager has been consistently helpful and approachable. Our friend has also

been very positive in her comments about the carers who came to her home.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

Thank you very much, indeed, for taking the time to write us a review. We are all very grateful to you and happy that we have exceeded expectations. We will make sure that your words are shared with everyone involved in your friend's care and support. With kindest regards.

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Review from Linda F (Daughter of Client) published on 29 April 2024
Submitted via Website • Report

Overall Experience

Mum started needing care from August 2023 because of Dementia and Alzheimers Disease. Bluebird rose to the job and provided excellent care for her, personal and otherwise until she went into hospital at the end of March 2024. She very much enjoyed the company of and chatting to her friendly carers and,

in the main, responded to their kindness. I know Mum had her 'off days' when she could be a challenge but her carers managed her compassionately and with dignity.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

We really appreciate you taking the time and trouble to leave us such a lovely review. It is very much appreciated by all of us. It was a privilege to support your mum and to be able to give you some peace of mind. With our kindest regards.

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Review from John S (Son of Client) published on 20 March 2024
Submitted via Website • Report

Overall Experience

We had Bluebird carers come to wash and change my 90-year-old father with advanced dementia.
They are an excellent company.
The carers were very friendly, put my father at ease, punctual and good at their jobs.
The office staff were also great and were always willing to help.
All in all I cannot

recommend Bluebird enough.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

Thank you very much indeed for taking the time and trouble to leave us such a lovely review. It is greatly appreciated by all of us and I will ensure your comments are shared with everyone involved in your father's care. With kindest regards.

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Review from Paul C (Son of Client) published on 22 January 2024
Submitted via Website • Report

Overall Experience

We have nothing but praise for Bluebird. My mother moved very rapidly from once daily assistance to need for full care following hospital admission in December coming up to Christmas. Bluebird managed to pull together a team of 2 carers four times daily in time to get her home just after boxing day,

a fantastic achievement at a difficult time of year.
The carers themselves were magnificent, helpful, cheerful, compassionate and had the ability to coax her into eating and drinking where we could not. They managed her wonderfully until she reached the end.
We thoroughly recommend them.
We are both Medical Professionals.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

All of us at Bluebird Care are grateful to you for your kind words. It was a privilege to support your mum and we are so happy that we were able to be there when you all needed us. With our very best regards.

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Review from Joy B (Client) published on 29 March 2023
Submitted via Website • Report

Overall Experience

My husband and I have received excellent care throughout. Skilful, sympathetic and conscientious always, delivered with good humour. We think we are very lucky. Care for myself includes personal hygiene, providing well-planned meals -including shopping and assistance for physio exercise. My husband

has mild dementia and tends to wander and needs a good deal of shepherding to get washed and dressed, getting to bed etc. Our carer does this patiently and has built up an excellent rapport with him.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

Thank you so much for taking the time and trouble to leave us such a wonderful review. It is very much appreciated by all of us. With kind regards.

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Review from S B (Niece of Client) published on 2 March 2023
Submitted via Website • Report

Overall Experience

Bluebird Care was of critical help when bridging the gap between social services-approved care for our uncle and the date it actually started (two months later) as we were also out of the country and his only family. We were completely assured knowing they were the only people in contact with Uncle

as their care, compassion and professionalism were beyond our hopes and expectations. They were the only care provider recommended by his GP as none of her patients has a bad word to say about them (apparently it doesn't get better than that!) We are now continuing to use them for his social services care allowance and are more than happy to top up each week to know he is getting the best care.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

Thank you very much indeed for taking the time and trouble to leave us such a wonderful review. Your words are greatly appreciated by all of us and I will ensure they are conveyed to everyone involved in your uncle's care. With kindest regards from all of us.

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Review from M W (Daughter of Client) published on 1 March 2023
Submitted via Website • Report

Overall Experience

I am my mum can't commend Bluebird Care Wandsworth enough for the outstanding care Mum's carer provides; she is committed to meeting all of Mum's needs. She is kind, thoughtful, friendly, and professional. She goes out of her way to ensure Mum is holistically cared for and no task is too small. We would

also like to commend the customer service manager. She has implemented outstanding client care and support planning towards Mum's care package. This has allowed Mum to retain some independence despite being very disabled. Bluebird Care Wandsworth is lucky to have such great employees.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

Thank you so much for your wonderful review. It means a great deal to us and yes, we are very proud to have such an amazing team. I will of course ensure that your words are passed to all concerned with your mum's care. With very best regards

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Review from O O (Daughter of Client) published on 31 October 2022
Submitted via Website • Report

Overall Experience

This is the second care service I have used in the last 12 months and they are brilliant. Communication, is clear, straight forward and responses are timely. They are flexible and work alongside me supporting both my mother, who has dementia and myself. They support my mother three times a week, helping

her go shopping, swimming and other activities, that are keeping her independent and active. Life is still stressful. But there is a confidence in the service that my
mum is getting that has alleviated some of the worry and stress my family in under. The Bluebird team is professional and caring and I would recommend them to anyone.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

Thank you very much indeed for your wonderful review. We are so pleased we have been able to make life easier for you both. I will ensure your kind comments are passed to everyone involved. With our kindest regards.

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Review from Charlotte J (Power of Attorney of Client) published on 31 October 2022
Submitted via Website • Report

Overall Experience

The team at Bluebird are so kind and amazing.
The office team are efficient, available and kind.
The carers have been delightful. They have taken such good care of the client, patient and thoughtful. Great cooks and what they have achieved over a short time in terms of trust and a relationship with

her has been so wonderful.
The experience has only been good and I am totally grateful to the whole team.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

Thank you very very much for your wonderful review. I know the whole team will be thrilled to read your kind words and we will ensure they are conveyed to everyone involved. With our kindest regards.

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Review from Keith A (Nephew of Client) published on 31 October 2022
Submitted via Website • Report

Overall Experience

Carers has been very supportive, sympathetic and helpful.
She has tried to find the best solution for my aunts situation, both in terms of her care needs but also financially.
She has been quick to respond to any queries and has always been pleasant and friendly.
Very professional all round.

Reply from Karina Corden, Owner at Bluebird Care Wandsworth

Thank you from all of us, for taking the time to leave us such a brilliant review. I will ensure your words are communicated to everyone involved. With kind regards

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Meet the Team (6)

Bryce

Job Title: Registered Care Manager/Director

Like many people, I switched my career to Health & Social Care after a member of my family had a very poor experience. In this case, it was my grandparent who was in a care home. My initial career started in solar energy design back home in Yorkshire, but now I couldn't imagine working in any other sector.

I moved to London with my partner and joined a small complex care company initially as a Field Care Supervisor and then Area Care Manager. By studying independently at the same time, I ultimately achieved my goal to become a Registered Care Manager.

I feel lucky to have supported the people we care for across all levels, from delivering care myself to operational management. This has given me a huge insight and appreciation for the hard work our carers carry out on a daily basis, and the support our customers need to remain comfortable and safe in their own homes.

It’s a privilege to lead such a successful and dedicated team and to share in our fantastic reputation for care as it should be.

Alice

Job Title: Business Manager/ Director

A mum with 2 young daughters, I initially joined the team as a part-time administrator, and then from there, I was head of recruitment. I’ve grown with this family company as my girls have grown up, and I am now a full-time Business Manager.

I’m still very much involved with our wonderful carers – many of whom have been with us for many years now– and I love seeing the journey they each take from the day they start working for us.

I am also the person who speaks to those enquiring about our service, a role I take incredibly seriously.

I was once that person, not knowing where to start and needing help for my own mum, and I know just how scary and confusing the whole process can be. I don’t want anyone to feel as overwhelmed as I did, and so it’s a very personal thing for me that I give the very best advice I can.

It’s a privilege to do what I do.

Emma

Job Title: Customer Services Manager/Director

My interest in care began at school, where I studied Health and Social Care. After continuing on to college and completing my NVQs, I began working in a care home. It didn’t take long to realise that working with people in a care home wasn’t for me – they should be in their own homes.

My great-grandmother, unfortunately, had a bad experience with care, and this made me want to prove that not all care is of a poor standard. I began working as a carer for Bluebird Care and worked my way up.

I certainly feel I am fulfilling my ambition. I am really proud of the work that we all do here, and we are most certainly proving to people that high-quality care is out there.

I'm now Customer Services Manager. It’s hugely rewarding to make such a difference to others. I truly enjoy my work and am thankful to Bluebird Care for allowing me to do what I love.

Yvonne

Job Title: Care Supervisor

I had worked in retail for some years when my son had an accident and needed my help, and that was when I realised I'd been in the wrong profession all along!

I have been with Bluebird Care for some years now and initially started as a Carer and then worked my way up. Making a difference in someone's life is just so rewarding and you get to meet the most interesting and wonderful characters. It's all about people which I love.

As Care Supervisor, I lead our Bluebird Care rapid response Home from Hospital discharge service, working with the CCG (Clinical Commissioning Group). I go out and assess the needs of the person leaving the hospital and ensure everything is ready for them to come home and start their road to recovery with us. I love it!

This part of my work as a Care Supervisor is all about teamwork with my beautiful Bluebird Care family.

Organisation is always challenging but every day is different.

Just to know l can make someone happy by getting them back into their own environment and see them with a smile on their face means l have done my job well.

Gloria

Job Title: Care Supervisor

Joined: 2012

Seeing the difference we make to people - seeing the change in their faces when we look after them and give them what they need, reassuring them.

It’s a privilege to be able to contribute towards supporting people to stay in their own homes, staying where they want to be.

It’s my life, I love what I do!

Hera

Job Title: Care Supervisor

Joined: 2017

I’ve wanted to help others for as long as I can remember.

When I was little, my grandad suffered a stroke. He lost mobility in his left hand and my siblings and I would visit him as often as we could, encouraging him to do the hand exercises his doctor had prescribed. Little by little he gradually regained his strength.

This was almost magical for me. As a young girl, I had already learned the lesson that caring for my grandad and believing in his abilities – when he hardly believed in them himself – really paid off! The desire to help others has been a lifelong passion ever since. I feel it’s my vocation and I’m proud of my ability to feel empathy and connect with people. My career with Bluebird Care is a dream come true for me and my enthusiasm remains as strong as ever.

I am proud to represent the company well and uphold its high values.

Bluebird Care Wandsworth

Care Provided

Types of Home Care

Contract Durations

Age Ranges

Personal Care Services

Household Services

Other Care Provided

Funding & Fees

Funding Types Accepted

Good to Know

Group/Owner

Person in charge

Bluebird Care Wandsworth Reviews (68)

Overview of Review Score

Detailed Breakdown of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall
Good

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