Essential Health Ltd

The care my mum receives is outstanding. The carers are well presented, polite and very helpful to my mum. The carers ask my mum what is needed, and go out of their way to assist with mum's needs. When ringing the office, the office staff are also very helpful. Overall the company is outstanding.

My mother is very lucky to be cared for by essential health. She is treated with respect and dignity and is always happy to see them, which says a lot when your mother has advanced Alzheimers. They give her time to communicate and have patience with her needs. The management try hard to keep the team consistent which is very important to me and my mum. I would definitely recommend these to family and friends.

The agency was recommended by a friend when my husband needed extra care after he came out of hospital. We are very satisfied with the professionalism especially during this difficult time of covid 19. The staff treats my husband with great dignity, humour and encouragement.

Lovely, friendly staff who have immediately bonded with my daughter. She looks forward to them coming each day, which makes me feel reassured that she's absolutely fine as I leave each day for work. Would happily recommend the agency to other people without hesitation.

All the girls have my welfare and comfort in mind. They are very aware of my likes and dislikes and I enjoy them visiting and taking care of me.

Essential Health comes into our home and treated my father with such respect and compassion. The carers came four times a day and soon became like family. The care given was amazing. Dad was treated with such dignity and the care received on his last day will be in my heart forever. It was not easy having to accept help from "outsiders" but it soon became clear that Essential Health is a superb service and without them, Dad's life would not have been as comfortable as it was.

Give 101 per cent to.

The carer my mum received is very good and the carers she has are lovely and I am comfortable leaving her for them to take care of.

Good understanding of clients needs and wishes.

Essential health has been professional, caring and accommodating to mum-in-laws needs and wishes. She has a great relationship with her carers who know her well and have remained with her continually. This has allowed us to keep her at home as she wishes but given us peace of mind that she is exceptionally well cared for. Any concerns are dealt with swiftly and efficiently with regard to her health. We, as a family are grateful for the care and reassurance that Essential Health gives us and would recommend them to everybody.

No complaints whatsoever.

I find all of the staff at Essential Health Ltd very happy, friendly and helpful. Nothing is too much trouble. I would recommend them to anyone.

Mum's carers treat her as if she was actually a member of their own family. At all times she is cared for with respect and sympathy. The carers go above and beyond what we as a family were expecting, they are such lovely people. We feel very lucky to have them care for mum.

I appreciate everything they do for my husband.

I am very pleased with the care and support given to my mum. Mum is registered blind and requires support with everyday living, including personal care, meal preparation, administration of prescribed medication. Despite her problems, she remains a very sociable person who likes to chat and have a laugh, and her carers to date have been outstanding in meeting her needs.

At present, there seems to be a high staff turnover which makes for lack of consistency in carers who attend. The staff that do attend are pleasant and friendly. There are a few niggles but these are only minor and tend to stem from personal preferences.