Ellesmere Port CH66 4PR
Promedica24 Live-In Care Cheshire & North Wales offers fully trained care workers who are matched with clients to ensure they are true companions.
This enables clients to live independently in their own home with the right support.
Those requiring physical and mental conditions can be supported.
It offers respite care for family carers needing a deserved break and help with hospital discharges.
There is an experienced care team who will carry out an in-home care assessment to identify an individual's needs.
Care workers, managed by an experienced regional care team, will deliver everything in a client's individual care plan and this will be updated as needs change.
Group : Promedica24 Live-In Care
Person in charge: John Pughe (Regional Partner)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 100+ live-in carers
Staff Languages (other than English): Polish
Fees Guide: From £695 per week
Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care Assessments • Risk Assessments in the Home
Care Offered: Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Companionship • Dementia • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Shopping Service / Errands • Sit in Service • Transportation Service
The Review Score of 8.3 (maximum of 10) for Promedica24 Live-In Care Cheshire & North Wales is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Promedica24 Live-In Care Cheshire & North Wales in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Promedica24 Live-In Care Cheshire & North Wales is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3.5 Points relating to the number of positive Reviews for Promedica24 Live-In Care Cheshire & North Wales is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Promedica24 Live-In Care Cheshire & North Wales has a Review Score of 8.3 (8.250) from 2 Reviews
Review submitted from a Postal Card by V M (Friend of Client) on Monday 19 February 2018. Relates to January 2018.
The Promedica24 carer worked hard and looked after my client well.
How likely would you be to recommend Promedica24 Live-In Care Cheshire & North Wales? Likely
John Pughe, Business Director at Promedica24 Live-In Care Cheshire & North Wales responded to this review on 19 Feb 2018:
Thank you for your kind review. It was a pleasure to look after your client whilst you took a carer break.
Review submitted from a Postal Card by D S (Father of Client) on Monday 11 September 2017. Relates to August 2017.
We have been using this service since March 2017 for the care of my daughter (24 hours). We have 2 carers and have found them both to be kind, caring and respectful and would certainly recommend the agency going on the service that they have given us.
How likely would you be to recommend Promedica24 Live-In Care Cheshire & North Wales? Extremely Likely
There are no awards/recognitions posted yet for Promedica24 Live-In Care Cheshire & North Wales