Promedica24 Live-In Care Cheshire East

My mum had suffered a stroke just before Christmas and was going to be in the hospital for some time. My mum was also my dad's main carer as he has Parkinson’s, they are both in their 80’s. We heard of Promedica24 through the social services department as we had to consider my dads care. He prefers to stay in his own home rather than go in a nursing home, so we inquired with Promedica about a live-in carer. Promedica24 responded quickly and came to assess my dad's needs, they were able to provide a suitably qualified carer at relatively short notice. The carer is a young polish girl and is very pleasant and speaks good English and takes very good care of my dad. My dad is very pleased with his care and being able to stay in his own home.
We have been very happy with the service provided by Promedica24. On the basis of our experience so far we wouldn’t hesitate to recommend them.

Promedica24 - Cheshire East have supplied us with very competent and caring carers. They generally stay for a minimum of 6 weeks which has allowed my mum to develop a good relationship with the carer. The latest carer was lovely and had to return home for a while but she is due back which we are all very happy about.
Promedica keep us up to date with any changes and are in touch with the carers on a regular basis to make sure they are happy and also to make sure my mum is being looked after properly.
I would definitely recommend Promedica to anyone that needs 24/7 care.

I needed 24/7 care after going home from hospital I had a broken hip and this company was recommended to me by two different people.
I've had two different Polish carers and they both have spoken very good English so no problems at all with communication the care I received was to a very good standard and nothing is ever too much trouble. I would not hesitate to recommend this company to anyone who requires a high standard of care.

Have recruited the help of Promedica24 at the end of July we were all preparing ourselves for the big step of having live-in care for my Mother and Father in-law.
Now 3 weeks in and we couldn't be happier with the service. My mother-in-law suffers from Alzheimer's and my Father-in-Law Parkinsons...having live-in care has ensured they can stay in their own home together for a little longer. The carer is delightful and has fitted into family life really well - I don't know how we coped without her.
It has meant we can all sleep more easily knowing they both have the support and care they need.
It was definitely the right thing to do.
Thanks

I looked into 13 different care providers when our 86 year old mother's previous live-in carers handed in their notice a couple of months ago. My brother and I felt it was very important that we identified a professional company who understood our mother's specific needs and who were willing to find her a carer with whom she could get on. My initial telephone enquiry was extremely useful and our individual requirements were explored in detail. We were impressed with the level of professionalism, and (equally importantly) we never felt as if we were being pressured to make a decision.

We needed quite a quick turn around and a suitable carer to be found in time to replace the carers who were leaving. It was helpful to be able to discuss the proposed carer with the regional manager and to see details of her profile and experience. It was also good to learn about the stringent language tests that the carers take, to ensure that communication is not likely to be a problem.