Respectful Care Chesterfield

Unit 2, Old Brick Works Lane, Chesterfield S41 7JD

Respectful Care Chesterfield
Respectful Care Chesterfield
Respectful Care Chesterfield

Respectful Care Chesterfield is founded on two core principles that govern the way it operates:

•        An aim to raise the standards of care across the counties it operates in

•        A dedication to improving the working conditions for care professionals

Respectful Care is one of the leading home care providers across Nottinghamshire, Derbyshire and South Yorkshire.

It provides care and support services such as personal care and dementia care to companionship services and shopping/meal preparation.

Staff recognise that each client is an individual, someone with their own diverse needs and requirements. The company invests time getting to know you, creating a personalised plan to enable you to live a life that is as independent, active and fulfilled as possible. This ensures that you are happy and confident that your loved ones are safe and enjoying the highest standards of homecare at all times.

Group : Respectful Care

Person in charge: Lyndsey Stevenson (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Services Offered: Adult Care (18+)

Care Offered: Dementia • Domestic Services / Home Help • Elderly Care • Learning Disability • Mental Health Condition • Personal Hygiene Care • Physical Disability • Sensory Impairment

Latest Care Quality Commission* Report on Respectful Care Chesterfield: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Reviews

9.5 Respectful Care Chesterfield has a Review Score of 9.5 (9.500)

The Review Score of 9.5 (maximum of 10) for Respectful Care Chesterfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Respectful Care Chesterfield in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Respectful Care Chesterfield is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 4.5 Points relating to the number of positive Reviews for Respectful Care Chesterfield is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 + 0.5 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Respectful Care Chesterfield?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Respectful Care Chesterfield

  • Client / Service User
    2
  • Daughter of Client/Service User
    2

My mum has been receiving home care for 4 months. I cannot speak highly enough of the staff and the care she has been given. The carers are very kind and thoughtful, always anticipating my mums needs and making sure she is as comfortable as possible. They always make time to chat to mum and treat her with dignity. The management team are always contactable if mum has any concerns or questions. Thank you.

How likely would you be to recommend Respectful Care Chesterfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I have found this care company to be outstanding in the provision of care, knowledgeable and professional.

Excellent understanding of clients needs and how to deliver good care. Perfect timekeeping and accurate written Respectful log notes.

Always able to adjust and be adaptable to care.

How likely would you be to recommend Respectful Care Chesterfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Every carer, without exception, has been courteous and helpful. They provide every service you may need for independent living.

How likely would you be to recommend Respectful Care Chesterfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Very good staff, understanding, caring and helpful etc. Best I have ever had, very happy.

How likely would you be to recommend Respectful Care Chesterfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submit a Review for Respectful Care Chesterfield

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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Extremely UNLIKELY

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