SNE Care Services is an established provider of Care at Home Services in a number of Teesside and North Yorkshire Boroughs. The company has a presence in all of these local authority areas which makes it part of the local health and care system. At the heart of its service model is the use of strength-based approaches and focusing on outcomes that matter to service users to enable them to...
Care Provided by SNE Care Services Middlesbrough
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £28 - £42
- Weekly Live-in Care Fees: £16 - £16
Fees vary depending on the needs of each individual.
Contact SNE Care Services Middlesbrough to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- SNE Care Services Ltd
- Private Owned
Person in charge
- Tracey Hugill (Registered Manager)
SNE Care Services Middlesbrough Reviews (47)
SNE Care Services Middlesbrough has a Review Score of 9.7 (9.656) out of 10, based on 38 reviews in the last 2 years.
Over all time SNE Care Services Middlesbrough has 47 reviews.
The other carers are also very pleasant and responsive .
As a family we are impressed with all the carers from Bangladesh who are highly dedicated and professional, while expressing the South Asian / Muslim cultural values of respect and genuine care for elders.
These young women, often living far away from their own families, are doing an essential job here in the U.K. and should be valued and respected highly for that.
Good Morning, thank you so much for the lovely review and mentions of our wonderful team. I will share the feedback with them all. Thank you for your continued custom.
Kind regards
Tracey.
Most of the carers are good, though a few are difficult to understand. Time keeping is sometimes poor, and some do not phone to warn us if they are running more than 15 minutes late. Care would be improved if we could have regular carers instead of so many different people. At the start we understood we would be given the opportunity to choose some regulars.
Care and support my daughter receiving from the staff is excellent staff member is very caring and compassionate towards their client Their dedication towards their client is beyond words. Though it is a review I take the opportunity to thank the management for their service
Good Morning, Thank you very much for the feedback and review left, we will share with the team and let them know they are doing a great job. Kind regardsSNE care.
They were lovely caring girls, and I'm feeling a lot better now thanks to all of them.
I shall certainly miss them coming in to look after me. I shall miss their lovely kind ways. Thank you.
Thank you for the kind words, we really appreciate your review :)
Overall I am very happy with this services and the carer's girls are given me...Thank you very much ...
Thank you for your revie, we really appreciate your feedback. I'll pass this onto the team to get back to you.
Some of the carers are fantastic at what they do and some could do with a push to make them work better.
Thank you for the review. we are always giving training to our carers to ensure each and every one of them is able to give the best care possible.
We are all able to relax knowing that my daughter is able to do anything she wants during her social calls and the little carer take such a good care of her after I'm so thankful with the company and care my daughter is having..
Thank you
Good Morning Many thanks for the review and feedback we will share the positive comments with our team. Thank you for your continued custom regards Sne care
Our son likes all of his carers and waits for them coming to the house before he will start to get ready.
They are an important part of his daily routine.
They also pick him up from the day service to bring him home.
This is a great support for us as we both work and means we can go to work knowing our son is cared for and happy.
Good Morning, Many thanks for the fabulous review and feedback we will share with the team Thank you for your continued custom RegardsSNE care
I have been with SNE Care for more than one year. The carers are very very good. They are kind and gentle and have treated me with much dignity and respect. Very efficient in their works.I am very much satisfied with my carers .
We're so happy to hear you're pleased with our service. Thank you for the kind review :)
Have trouble getting in touch with office at times it says mail box is full!!!!!
Good afternoon, Thankyou for the review we will share the kind words with our care team. We will reach out to you to ensure you have all the correct phone numbers in relation to the full mailbox and ensure that you always get to speak with someone Kind regards
Too date we have been helped by over 20 carers and wish to thank you and all of your staff for your great and kind service Thank You.
Good Afternoon Many thanks for the kind review we will share this with our teamKind regards SNE CARE
I am more than happy with the service provided and would have no hesitation in recommending the provider.
Good Afternoon, Thank you very much for the kind word, we will share the feedback with the team. Thankyou for your continued custom Regards SNE care
All staff are verry good at what they do could not aske for better always on time and nice to get on with some times a bit late at night time call but i am not going any were i am sorry i am not to good at this never have been.
Good afternoon Many thanks for the review and feedback we appreciate the custom from yourselves- we will share the positive feedback with all of our staff Kind regards SNE care
All the girls are an absolute credit to the company.
I have peace of mind, when I have to work that the girls look after my mum and her home.
This peace of mind is priceless.
Thank you for the kind words! We really appreciate your feedback.
Staff are amazing and so caring and compassionate with me, I don't know where I would be without them.
I wouldn't want any other girls looking after me, than those that I have. I am blessed and lucky xx
Good Morning Thank you for the kind words and completing the review - we will share the feedback with the staffThank you for the continued customKind regardsSNe care services
The care provided is usually of a good standard a few of the staff may struggle with English but are improving in their English language skills on a whole the staff are pleasant mad willing to help the office staff are always willing to listen and help sort things if any problems arise
Good Morning Thank you very much for the review and kind words- we will share the feedback with the staff. Thank you for your continued customKind regards SNe care services
SNE started looking after our elderly mother a couple of weeks ago after a bad experience with a different care company, and they have been absolutely fantastic. Every staff member has been kind to my mother and treat her with dignity and respect. My mother is really happy with the carers as well.
Good Morning. Many thanks for the kind review and comments- we will share the feedback with our staff. Thank you for the continued customKind regards SNe care services
I couldn't have continued caring for my parents at home without the help of the carers. Their wish was to remain at home & with the dedication & kindness of the team my Dad was able to pass at home last year in the room he was born in 93 years ago & my mother continues to be cared for at home, as is her wish. Thank you to you all, you maybe don't realise how much I appreciate your support.
Thank you for the lovely words about our care team. We will ensure that we share this review with them all. The review touches us and we are happy that we have managed to support you all in a time that was needed. Thank you for the continued custom. Kind regards SNE care.
I've been asked to review your service for my parents.
The staff l've met seem to be polite and engaging towards my parents, and the care of their needs.
Changing the time for the morning visit was frustrating, because it's as though it wasn't taken serious enough. It was only when the NHS lady phoned about my mam's care package it ended up getting changed.
Overall the service seems good, and my parents seem chilled to have the carers around.
Thank you for the review received, we will share the kind words in relation to the staff with the team. We are sorry that the change of package times was frustrating for you and very happy that this is now resolved. Kind regards SNE care.
Our experience with SNE has been brilliant. The service and the staff are superb. They go that extra mile to help and support in the best way they can. Overall a fantastic organisation who take care of people's needs. We are very grateful and appreciate everything that they do. Thank you.
Good Afternoon Many thanks for the review and kind words we will share this with the team of carers. Thank you for your continued custom Kind regards SNE care
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 April 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for SNE Care Services Middlesbrough.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for SNE Care Services Middlesbrough.
Meet the Team (5)
With over 20 years of experience in care and the determination to work my way up the career ladder from care assistant to co-ordinator to my current position as Registered Manager. Through hard work and determination, I have widened the horizon of SNE to offer one of my personal passions to deliver clinical care. I have a train-the-trainer qualification in clinical care & have completed my NVQ Level 5 in Health & Social care. I am always looking forward to seeing what challenge I can take on.
Since starting my first care job at the age of 18, I knew that it was a great passion of mine, giving back to others gave me a great sense of fulfilment. Over the years I have worked out in the community and care homes, I quickly realised that caring for individuals in their own homes was where I wanted to be and was much more person-centred. I started working at SNE Care services in 2016 as a Senior Care Assistant and progressed to Operations Manager and then on to my current role as Registered Manager, something I am very proud of. I take great pride in making SNE Care the best and have great determination and ambition to continually improve and develop SNE Care. I am also a qualified trainer in Moving & Handling, Dementia Care & Medication Management. I can 100% say with a big smile on my face that every day I wake up and cannot wait to come to work and see what the day brings.
Hello, My name is Sharon-Louise and I have worked for SNE care since it opened in 2015.
I currently work in the office, I am also the in-house trainer and NAPPI UK trainer. I enjoy meeting new staff and aiding them in progressing through SNE and other ventures they wish to pursue.
I started my career in care at the age of 16 with SNE Care Services. I was given the opportunity to progress within the company to team leader and then senior carer. With determination and hard work, I plan to progress even further within the company to the senior management level. I am currently completing my NVQ level 5 in Health and Social Care and am always looking at new ventures I can take on to improve my knowledge in the care sector.
I started SNE Care after leaving school at the age of 16 as an office apprentice I then progressed being a care assistant at the age of 17 then later progressed to a senior care assistant at the age of 19 from this I have gained 30+ training qualifications including train the trainer safeguarding and my NVQ 3. I plan to progress onto my NVQ 5 and eventually gain further knowledge in my role.
Frequently Asked Questions about SNE Care Services Middlesbrough
How many Carers does SNE Care Services Middlesbrough employ?
SNE Care Services Middlesbrough employs 90 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SNE Care Services Middlesbrough to verify any information. View our terms and conditions. SNE Care Services Middlesbrough has an Enhanced Service - more info.