






SNE Care Services is an established provider of Care at Home Services in a number of Teesside and North Yorkshire Boroughs. The company has a presence in all of these local authority areas which makes it part of the local health and care system. At the heart of its service model is the use of strength-based approaches and focusing on outcomes that matter to service users to enable them to...
SNE Care Services is an established provider of Care at Home Services in a number of Teesside and North Yorkshire Boroughs. The company has a presence in all of these local authority areas which makes it part of the local health and care system. At the heart of its service model is the use of strength-based approaches and focusing on outcomes that matter to service users to enable them to live happy and fulfilling lives in their homes and communities.
The team has extensive experience of delivering services across the life course and catering for a wide variety of support for children with disabilities, people with learning disability, physical and sensory disabilities as well as complex medical conditions such as dementia, acquired brain injuries and stroke.
They have experience of delivering specialist and clinical services, and standard domiciliary care to a wide range of clients. This includes but is not limited to people who have been discharged from hospital as part of discharge to assess, end of life care as well as supporting children and young people across a number of Boroughs.
Care Provided by SNE Care Services Middlesbrough
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Peace of Mind Through Dependable Care – We ease everyday worries by giving individuals and their families the reassurance and confidence that comes from reliable, compassionate and professional care.
Compassion Meets Professionalism – A genuinely caring approach is at the heart of what we do, supported by high professional standards, dignity, respect and accountability.
Continuity You Can Depend On – We prioritise consistency, helping individuals build trusted relationships with carers who understand their needs, preferences and daily routines.
More Than a Care Visit – Every visit has a purpose. We focus on promoting independence, protecting wellbeing and safety, and achieving meaningful outcomes that improve everyday life.
Responsive When Needs Change – Care needs do not always remain the same. Our teams work collaboratively to identify changes early, respond appropriately and help prevent avoidable deterioration or crisis.
Quality and Value Beyond the Price – Our pricing represents more than time spent delivering care. It supports trained and well-supported staff, dependable service delivery and our commitment to safe, sustainable and consistently high-quality care.
Rates are accurate as of 25/08/2026.
The price(s) shown are provided by the agency. Contact SNE Care Services Middlesbrough for full pricing details and T&Cs.
Contact SNE Care Services Middlesbrough to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- SNE Care Services Ltd
- Private Owned
Person in charge
- Tracey Hugill (Registered Manager)
SNE Care Services Middlesbrough Reviews (54)
SNE Care Services Middlesbrough has a Review Score of 9.7 (9.678) out of 10, based on 44 reviews in the last 2 years.
Over all time SNE Care Services Middlesbrough has 54 reviews.
I appreciate that for my personal and health care it may...
I appreciate that for my personal and health care it may not always be possible to have the same person, but I feel this should be limited to a small team of regular carers wherever possible.
I also receive a cleaning visit once a week, and I would particularly like the same person to attend each week for this. I feel there is much less need to continually change the person providing the cleaning service.
Having greater consistency would make me feel much more comfortable and secure in my own home and would greatly improve the service for me.
Thank you very much for your feedback. Communication like this is very important for us to see how we can improve. I've passed on your feedback to the relevant department and they should be in contact with you soon to sort out any issues you may have had.
Kind Regards,
Arran
Very good service. Spot on everything. Look after me well. Give me my tablets. I want Kalpana everyday. She is an excellent carer. She smiles all the time. She can't get in the bungalow until she smiles.
Very good service. Spot on everything. Look after me well. Give me my tablets. I want Kalpana everyday. She is an excellent carer. She smiles all the time. She can't get in the bungalow until she smiles.
Kind regards,
Arran
They are very professional and look after her very well. If there is a need to contact me they do and I can always contact them at their Office.
We are very pleased with the service.
Linda (Cousin of Anne)
They are very professional and look after her very well. If there is a need to contact me they do and I can always contact them at their Office.
We are very pleased with the service.
Linda (Cousin of Anne)
Many thanks for your review on our service we appreciate the great feedback, we will also share this with the care team
Kind regards
Tracey
What a great company. They literally can't do enough to help. The staff are also great company which means so much to my brother who can't get out much. I also genuinely look forward to seeing them too. Best company he has ever been with, wish we had found them sooner. They are also flexible should...
What a great company. They literally can't do enough to help. The staff are also great company which means so much to my brother who can't get out much. I also genuinely look forward to seeing them too. Best company he has ever been with, wish we had found them sooner. They are also flexible should my brother have an appointment.
Thank you so much for your wonderful 5-star review! We truly appreciate your kind feedback and your trust in SNE Care Services. Our team works hard every day to provide compassionate, reliable and high-quality care, so your recognition means a great deal to us. Thank you for choosing SNE Care Services. <3
The management were responsive to her changing needs and we always got a positive outcome from any...
The management were responsive to her changing needs and we always got a positive outcome from any communication with Tracey and the rest of the team. I can't thank them enough
Good Morning
Thank you for the review we appreciate this so much, the carers will truly miss your mum very much as will we. We send all our love and condolences to you and all of your family may she rest in eternal peace.
Kind regardsTracey SNE care registered manager.
We have had a great experience with SNE staff they have all been professional respectfully and above all caring. They have been reliable and arrive on time. As our son has a core team of staff and we are always prepared in advance as to which members of staff will be supporting our son at any...
We have had a great experience with SNE staff they have all been professional respectfully and above all caring. They have been reliable and arrive on time. As our son has a core team of staff and we are always prepared in advance as to which members of staff will be supporting our son at any given time. Staff are always happy and delightful. Our requests to alter hours has always been met and we cannot praise the care staff at SNE enough, we would definitely recommend them.
Good Afternoon Julie
Many thanks for your lovely review we appreciate this, I will share with the team and thankyou for your continued custom
RegardsSNE Care
The care my husband has received from the staff at SNE has been brilliant. We had no experience of the care system and we have received care and guidance from SNE.
The care my husband has received from the staff at SNE has been brilliant. We had no experience of the care system and we have received care and guidance from SNE.
Thank you so much for the review we appreciate the custom from you and your husband.
kind regards
SNE care.
Carers very good, communication, they have done their job right, I am happy with what they do the manager Tracey visited and was really helpful to try and get me more support.
Carers very good, communication, they have done their job right, I am happy with what they do the manager Tracey visited and was really helpful to try and get me more support.
Thank you for your continued custom and the review
Kind regardsSNE care
The other carers are also very pleasant and responsive .
As a family we are impressed with all the carers from Bangladesh who are highly dedicated and...
The other carers are also very pleasant and responsive .
As a family we are impressed with all the carers from Bangladesh who are highly dedicated and professional, while expressing the South Asian / Muslim cultural values of respect and genuine care for elders.
These young women, often living far away from their own families, are doing an essential job here in the U.K. and should be valued and respected highly for that.
Good Morning, thank you so much for the lovely review and mentions of our wonderful team. I will share the feedback with them all. Thank you for your continued custom.
Take careKind regards
Tracey.
Most of the carers are good, though a few are difficult to understand. Time keeping is sometimes poor, and some do not phone to warn us if they are running more than 15 minutes late. Care would be improved if we could have regular carers instead of so many different people. At the start we...
Most of the carers are good, though a few are difficult to understand. Time keeping is sometimes poor, and some do not phone to warn us if they are running more than 15 minutes late. Care would be improved if we could have regular carers instead of so many different people. At the start we understood we would be given the opportunity to choose some regulars.
Care and support my daughter receiving from the staff is excellent staff member is very caring and compassionate towards their client Their dedication towards their client is beyond words. Though it is a review I take the opportunity to thank the management for their service
Care and support my daughter receiving from the staff is excellent staff member is very caring and compassionate towards their client Their dedication towards their client is beyond words. Though it is a review I take the opportunity to thank the management for their service
Good Morning, Thank you very much for the feedback and review left, we will share with the team and let them know they are doing a great job. Kind regardsSNE care.
They were lovely caring girls, and I'm feeling a lot better now thanks to all of them.
I shall certainly miss them coming in to look after me. I shall miss their lovely kind ways. Thank...
They were lovely caring girls, and I'm feeling a lot better now thanks to all of them.
I shall certainly miss them coming in to look after me. I shall miss their lovely kind ways. Thank you.
Thank you for the kind words, we really appreciate your review :)
Overall I am very happy with this services and the carer's girls are given me...Thank you very much ...
Overall I am very happy with this services and the carer's girls are given me...Thank you very much ...
Thank you for your revie, we really appreciate your feedback. I'll pass this onto the team to get back to you.
Some of the carers are fantastic at what they do and some could do with a push to make them work better.
Some of the carers are fantastic at what they do and some could do with a push to make them work better.
Thank you for the review. we are always giving training to our carers to ensure each and every one of them is able to give the best care possible.
We are all able to relax knowing that my daughter is able to do anything she wants during her social calls and the little carer take such a good care of her after I'm so thankful with the company and care my daughter...
We are all able to relax knowing that my daughter is able to do anything she wants during her social calls and the little carer take such a good care of her after I'm so thankful with the company and care my daughter is having..
Thank you
Good Morning Many thanks for the review and feedback we will share the positive comments with our team. Thank you for your continued custom regards Sne care
Our son likes all of his carers and waits for them coming to the house before he will start to get ready.
They are an important part of his daily routine.
They...
Our son likes all of his carers and waits for them coming to the house before he will start to get ready.
They are an important part of his daily routine.
They also pick him up from the day service to bring him home.
This is a great support for us as we both work and means we can go to work knowing our son is cared for and happy.
Good Morning, Many thanks for the fabulous review and feedback we will share with the team Thank you for your continued custom RegardsSNE care
I have been with SNE Care for more than one year. The carers are very very good. They are kind and gentle and have treated me with much dignity and respect. Very efficient in their works.I am very much satisfied with my carers .
I have been with SNE Care for more than one year. The carers are very very good. They are kind and gentle and have treated me with much dignity and respect. Very efficient in their works.I am very much satisfied with my carers .
We're so happy to hear you're pleased with our service. Thank you for the kind review :)
Have trouble getting in touch with office at times it says mail box is full!!!!!
Have trouble getting in touch with office at times it says mail box is full!!!!!
Good afternoon, Thankyou for the review we will share the kind words with our care team. We will reach out to you to ensure you have all the correct phone numbers in relation to the full mailbox and ensure that you always get to speak with someone Kind regards
Too date we have been helped by over 20 carers and wish to thank you and all of your staff for your great and...
Too date we have been helped by over 20 carers and wish to thank you and all of your staff for your great and kind service Thank You.
Good Afternoon Many thanks for the kind review we will share this with our teamKind regards SNE CARE
I am more than happy with the service provided and would have no hesitation in...
I am more than happy with the service provided and would have no hesitation in recommending the provider.
Good Afternoon, Thank you very much for the kind word, we will share the feedback with the team. Thankyou for your continued custom Regards SNE care
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for SNE Care Services Middlesbrough.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for SNE Care Services Middlesbrough.
Accreditations
There are no accreditations posted yet for SNE Care Services Middlesbrough.
Meet the Team (4)

With over 20 years of experience in care and the determination to work my way up the career ladder from care assistant to co-ordinator to my current...
With over 20 years of experience in care and the determination to work my way up the career ladder from care assistant to co-ordinator to my current position as Registered Manager. Through hard work and determination, I have widened the horizon of SNE to offer one of my personal passions to deliver clinical care. I have a train-the-trainer qualification in clinical care & have completed my NVQ Level 5 in Health & Social care. I am always looking forward to seeing what challenge I can take on.

Hello, My name is Sharon-Louise and I have worked for SNE care since it opened in 2015.
I currently work in the office, I am also the in-house...
Hello, My name is Sharon-Louise and I have worked for SNE care since it opened in 2015.
I currently work in the office, I am also the in-house trainer and NAPPI UK trainer. I enjoy meeting new staff and aiding them in progressing through SNE and other ventures they wish to pursue.

I started my career in care at the age of 16 with SNE Care Services. I was given the opportunity to progress within the company to team leader and...
I started my career in care at the age of 16 with SNE Care Services. I was given the opportunity to progress within the company to team leader and then senior carer. With determination and hard work, I plan to progress even further within the company to the senior management level. I am currently completing my NVQ level 5 in Health and Social Care and am always looking at new ventures I can take on to improve my knowledge in the care sector.

I started SNE Care after leaving school at the age of 16 as an office apprentice I then progressed being a care assistant at the age of 17 then later...
I started SNE Care after leaving school at the age of 16 as an office apprentice I then progressed being a care assistant at the age of 17 then later progressed to a senior care assistant at the age of 19 from this I have gained 30+ training qualifications including train the trainer safeguarding and my NVQ 3. I plan to progress onto my NVQ 5 and eventually gain further knowledge in my role.
Frequently Asked Questions about SNE Care Services Middlesbrough
How many Carers does SNE Care Services Middlesbrough employ?
SNE Care Services Middlesbrough employs 90 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SNE Care Services Middlesbrough to verify any information. View our terms and conditions. SNE Care Services Middlesbrough has an Enhanced Service -what an Enhanced Service includes.