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Adicare has a Review Score of 8.7 (8.735) out of 10, based on 6 reviews in the last 2 years.
Over all time Adicare has 9 reviews.
5.0 out of 5
Thank you so much for your kind words! We're thrilled to hear that your father has received the care he deserves and that you've been pleased with our team. We pride ourselves on providing a friendly and supportive environment, and it's great to know that our staff have made a positive impact. Your recommendation means a lot to us, and we're grateful for the trust you've placed in us to care for your father.If you ever need anything, please don't hesitate to reach out!
5.0 out of 5
Thank you so much for your kind words. We're thrilled to hear that you and your family have had such a positive experience with our care team. It's great to know that the carers have been supportive and responsive to your mum's needs, and that our management team has been accessible and helpful in keeping you both informed. We truly appreciate your feedback and are grateful for the opportunity to care for your mum. If you ever need anything further, please don't hesitate to reach out!
5.0 out of 5
Thank you so much for your kind words! We are delighted to hear that your mother-in-law is receiving the support she needs. Our team is committed to providing compassionate care, and it's wonderful to know that we are helping her adjust while maintaining her independence at home. We truly appreciate your trust in Adicare, and we will continue to ensure she receives the highest level of care.
4.0 out of 5
Thank you so much for your kind words and thoughtful feedback. We're so pleased to hear that you feel supported by our care staff and that they bring a smile, even on days when you're not feeling your best.It means a lot to know that the team is making a positive difference in your day-to-day life and that your experience with our office staff has also been reassuring and responsive.We'll be sure to pass your comments on to the whole team - your appreciation truly motivates us to continue delivering the highest standard of care.Thank you again for taking the time to share your experience.
4.0 out of 5
Thank you very much for taking the time to share your feedback with us. We're thrilled to hear about the positive experience you've had with one of our carers. It's heartwarming to know that the care staff has made such a positive impact on your family and that her dedication and compassion have been appreciated. We're committed to providing the best possible care to all our clients, and your comments serve as great encouragement to our team. We apologise for any small issues you've encountered, but we're glad to hear that they were addressed promptly through our email system. Please don't hesitate to reach out if you have any further feedback or if there's anything else we can assist you with. Your satisfaction is our top priority, and we look forward to continuing to provide excellent service to you and your family.
2.0 out of 5
Thank you for bringing your concerns to our attention. We appreciate your feedback as it helps us improve our services. I would appreciate the opportunity to respond to your review at this time. We value and celebrate diversity within our company, and it's important to clarify that not all staff members from different ethnic backgrounds are agency staff. Your relative received care from a consistently assigned team. I want to reiterate that our care staff, like any professionals, have limitations, and it's not feasible for them to work seven days a week due to physical constraints and the need for adequate rest. I would like to refer you back to our previous conversations and meetings where we discussed the working schedules and the considerations for balanced work. Over the past nearly five months, there have been invoices that regrettably remained unresolved. Throughout this period, we have extended support by covering the expenses related to your relative's care. Disappointing.
5.0 out of 5
Thank you for the awesome review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We will share this with the team to let them know to keep up the amazing work. Adicare Management Team.
5.0 out of 5
5.0 out of 5
The Review Score of 8.7 (8.735) out of 10 for Adicare is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Adicare is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5There are no team members posted.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Adicare to verify any information. View our terms and conditions. Adicare has an Enhanced Service - more info.
