Five Star Homecare Leeds Ltd

I extended mum's morning call to one hour , the bathroom in her sheltered housing flat was being totally replaced and redecorated. At 94 this was a big disruption causing much stress for mum etc. It took just over 2 weeks in total , I explained to mum I would set up a washing set up so carers could be there an hour( instead of 30mins ) in her lounge. It all worked really well the carers were brilliant , mum was pretty relaxed about it even when the builders were busy. 5 star have always been easy to reach , adapt if I need to change something even at short notice.

Such lovely staff/ always punctual and happy to help. They provide a fantastic service for me/ they help me to live my best life. I'm so glad I found 5 Star Homecare. I can't fault the service at all.

Just wanted to leave a few words to show both my mums, mine and our families gratitude to the service provided by Five Star Home Care Leeds Ltd. Definitely 5* by name and service. Initially we needed urgent care for my mother who lives alone, returned from hospital following an infection and needed regular support. She's now recovering well and we continue to receive support from the caring staff that deliver her meds, give her regular company and a natter, assist with household tasks (hoover, clean and tidy, washing up, etc) all allowing mum to keep her independence but also feel helped, when needed. Communication is good, including use of app to get updates. Price is excellent. Overall we are both very happy with the service provided.

I can't recommed 5 star home highly enogh. They give such good piece of mind helping me support my elderly grandmother. The staff are always friendly and help her with the dialy taks she struggles to do on her own, while allowing her to maintain her indepedance.

A good service

Five Star have been supported some of my clients for a number of years and have built up a good relationship with out client and provide us with regular feedback on all matters we need to be aware of.

The only little thing I can say is that they don't always check the fridge for food but otherwise I think they'do a great job

I would recommend them to anyone needing good care for an elderly relative, they really are a dedicated team of ladies.

The name of this company speaks for itself. They are truly 5 star. From the first meeting with the management team where a very thorough assessment was done & our requirements for Dad discussed, to the daily visits from the whole care team it has been top class! We are completely satisfied & over the moon with the service provided. The ladies that we have welcomed into my parents home have been professional, compassionate, respectful & just lovely with all of us but especially Dad who is a very independent & proud man. We have built, very quickly, a lovely bond with all the staff & feel very at ease now during what has been a very difficult adjustment to our lives. I would highly recommend Five Star. They have fulfilled every single request we have made of them. They are superb!

Many thanks!

Great service, from all care team members and the management team. Five star respond to all mums needs and concerns to very high standard. They will quickly cover additional visits when needed, visiting to agreed times also help mums ' day-to-day living. Thank you to all the team.

My mum used Five Star to come in every 2 weeks to clean mum's house for her. Mum would say the carer has been and everything sparkles. This helped me with caring for mum. When mum passed they even came to her funeral which was very touching wasn't expecting it. Would definitely recommend them.

Five Star have been caring for my mother for some time now, I have to admit she is not the easiest person to please, she loves the attention the carers show her, they spend time chatting with her and cater for her demanding needs, the carers and the office staff have been very helpful and flexible with her need, nothing is a challenge to them. I would definitely recommend them. 5* all the way from me and my mother.

We have been with five star for some time. They have provided a good service with friendly and helpful personnel. They are responsive to client needs and communicate well to requests for additional help when required.

I always recommend fivestar when people ask about her care

Shout out to the carer who went above and beyond her duties. Mum fell late at night and was unable to get back up. As a result, Mum had to visit the hospital where her carer accompanied her for the full duration when the family were unable to attend. She stayed all day with Mum, communicating updates from the hospital staff as they occurred. She coordinated and ensured Mum was discharged and returned home safely after she was given the all-clear. Very grateful to her who is such a conscientious and committed career.

I would definitely recommend - 5 stars. They have helped me now for a fair few months and my mum is so happy with the care she receives. She always looks forward to her carer coming and she tells her what she has been up to over the week and it really helps my mum.

Extremely happy with the service received from 5 Star. Staff are punctual, pleasant and helpful. This service means mum can stay in her own home and I can relax knowing mum is getting the best care.

A reliable service which puts the client first. Approachable, friendly and caring they build trust and rapport with the service user. They also ensured, where possible, for the same carer to attend my mum in law, as she had dementia, and this helped put her at ease and get used to one person. They keep in touch with family and advise of any concerns or suggestions.

Highly recommend! Five Star have been caring for my dad after he returned home following his stroke. We have found the carers providing his care to be highly skilled, professional and extremely knowledgeable. The treat him with dignity and compassion when performing all tasks. The company have gone above and beyond in helping us navigate my dad's transition home offering advice and accommodating changes to his care plan to give him as much quality of life as possible. They have provided support to all the family easing our stress and worries at all points during this journey. We have confidence and peace of mind that my dad is receiving good standard care at all times.