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Caremark Wakefield

8-10 South Parade, Wakefield, West Yorkshire WF1 1LR
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Caremark Wakefield, Wakefield
Caremark Wakefield, Wakefield
Caremark Wakefield, Wakefield

Caremark Wakefield is a family-run company providing a range of homecare and support services which enable people to remain living as independently as possible in their own homes.

Led by a former Nurse, the team is dedicated to ensuring that people receive person-centred care, whether that is something as simple as meal preparation, cleaning and companionship, through to more complex care support, including supporting people with physical disabilities.

They support both adults, children and young people and are an approved provider of care for Wakefield Council.

Care Provided by Caremark Wakefield

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £32

Contact Caremark Wakefield to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Thomas Hamill (Manager)

Caremark Wakefield Reviews (23)

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9.5

Caremark Wakefield has a Review Score of 9.5 (9.509) out of 10, based on 16 reviews in the last 2 years. Over all time Caremark Wakefield has 23 reviews.

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Showing 23 reviews matching selected criteria
Review from Norma J (Daughter of Client) published on 4 August 2026 Submitted via Website
Overall Experience

Our family cannot thank Caremark Wakefield enough for the exceptional care they have given our mum. Every member of the team treated her with kindness, compassion, dignity and respect, while also supporting our family through such a difficult time. Thanks to their outstanding care, Mum was able to remain in the comfort of her own home, which meant everything to us. Every carer made a genuine difference, and we will always be grateful for their dedication and professionalism. We would wholeheartedly recommend Caremark Wakefield to anyone looking for outstanding home care. Thank you for everything you have done for Mum and our family.

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Review from Jill O (Mother of Client) published on 30 June 2026 Submitted via Website
Overall Experience

I cannot recommend Caremark highly enough. The care and compassion showed to my daughter was wonderful. She was cared for from leaving the hospice in October until her death in March. They were always punctual and efficient which was important as my daughter liked to know when she could go out with family or friends. Alice developed a good relationship with her carers and the manger who could always be contacted. She felt safe and cared for. I had peace of mind knowing my daughter was looked after by a professional team. Thank you.

Reply from JULIE OOMMEN, Managing Director at Caremark Wakefield
Thank you so much Jill for taking the time to share your experience and for your kind words.

It was a privilege to care for your daughter during such an important time, and we are deeply touched to know that she felt safe, supported, and well cared for by our team. Building trusting relationships...  

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Review from K T (Client / Service User) published on 1 May 2026 Submitted via Website
Overall Experience

The management team has been incredibly supportive always helping me and resolving any issues I have. They are consistently there for me in all situations, which I truly appreciate. I'm very thankful for their support and very happy with the service and support

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Review from Dave R (Client / Service User) published on 28 April 2026 Submitted via Website
Overall Experience
I could not be more impressed by the service provided by Caremark Wakefied.
The care, compassion, professionalism, punctuality of all the care staff is impressive. Their encouragement of the physical challenge of my rehabilitation is excellent.

Well done all.

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Review from Carol M (Daughter of Client) published on 25 March 2026 Submitted via Website
Overall Experience

we are very pleased with the service provided by caremark. The carers are pleasant and treat Barbara with the upmost respect. the only issue we have is their punctuality, they sometimes turn up early which can leave a gap until the next care visit.

Reply from JULIE OOMMEN, Managing Director at Caremark Wakefield
Dear Carol,
Thank you very much for taking the time to share your feedback

We are very happy to hear that you are pleased with the overall service and that our carers have been treating your mother with the respect and kindness she deserves. Your positive comments mean a great deal to us, and we...  

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Review from T F (Son of Client) published on 22 March 2026 Submitted via Website
Overall Experience

I'm very pleased with the level of care my mother receives, her specific carer is very thorough and keeps us up to date as much as possible. My mother's carer is always very polite, patient and kind to both my mother and myself.

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Review from N M (Daughter of Client) published on 17 March 2026 Submitted via Website
Overall Experience

Great help with my mum for when I'm at work . Carers are good with mum , arrive on time and will let me know if they are running late . They complete everything that needs to be done from showering mum to putting in the washing and giving mum dinner when I can't

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Review from Christine E (Client / Service User) published on 17 March 2026 Submitted via Website
Overall Experience
I have used Caremark since 20th September 2025 I find the carers very obliging and they will do various tasks if I ask.
All in all the carers are respectful and always willing to help me..
I have no problems or complaints, my carer is a lovely person and really helps me.

My carer is Jinju

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Review from M A (Son of Client) published on 16 March 2026 Submitted via Website
Overall Experience
I'm extremely happy with the service you provide to my father John the carers are so nice and helpful nearly always on time
My mother is really happy with the service too
We couldn't ask for anymore

Thank you

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Review from Mandy W (Daughter of Client) published on 26 August 2025 Submitted via Website
Overall Experience
This is the second care company we have used for our 92 year old mum who is practically bedbound and has vascular dementia. We have been using Caremark Wakefield now for a good few months. I cannot rate them high enough. They treat mum with respect and the dignity she deserves, nothing is too much trouble for them.

I have met all the carers that look after mum and not one of them has given me any concerns at all. If I have ever had to add an extra visit at short notice they have always sorted it out. Mum tells me they make her laugh with their little jokes they have with her. Its reassuring to know that mum is also happy with them. Mum has so many health issues on top of her dementia so been able to take a break from mum and know she is in good hands is priceless. The carers know I am always there for them if any concerns with mum and I know they are always there for me. These are not just carers they CARE. Amazing, outstanding.

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Review from A H (Daughter of Client) published on 22 August 2025 Submitted via Website
Overall Experience

Caremark have always been extremely responsive when changes are needed. All the carers that come and look after mum are kind and caring, but I would single out one lady as an extremely good carer. She will always attempt to get mum to eat something and keep trying different things to encourage her to eat.

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Review from Paul W (Son of Client) published on 23 July 2025 Submitted via Website
Overall Experience

My mother has been a client of Caremark for years now, she has used these services before from other companies, however in terms of reliability, friendliness and dedication Caremark has been the best in our opinion. I could not have coped without them as my mother needs a high degree of care. I would not hesitate to recommend this company, by the way my mother is close to 100 years old and she has had all sorts of health ailments so you can see the level of trust I place in this company.

Reply from JULIE OOMMEN, Managing Director at Caremark Wakefield

Thank you so much for your kind words. We are truly grateful for your trust and continued support over the years. It means a great deal to us to hear that our team's reliability, friendliness, and dedication have made such a positive impact on you and your mother. We're honoured to provide care for someone so special , and we'll continue to do our very best every day.

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Review from L M (Brother of Client) published on 18 July 2025 Submitted via Website
Overall Experience

Don't have much to say about the careers poor service don't do nothing but make drink and sitting around then leave don't do any cleaning shopping washing or tidying up or changing beds it's not valuable for money.

Reply from Tom Hamill, Manager at Caremark Wakefield

Thank you very much for your feedback, we always appreciate the opportunity to improve our service. I do feel it is important to mention that the Family member your review is referring to whom we have provided care for since 20/07/2023 thinks very highly of our service as a whole and the extra...  

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Review from Carole L (Client / Service User) published on 7 July 2025 Submitted via Website
Overall Experience

I have been very happy with my carers. They have universally been cheerful,even if I am grumpy on those occasions when I've had a bad night. They cajole me into doing exercises to get me fit. I love them all.

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Review from Paul D (Son of Client) published on 7 July 2025 Submitted via Website
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The care is good and they look after my mum's needs and help with things I'm unable to help my mum with

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Review from Jayne H (Client / Service User) published on 21 May 2025 Submitted via Website
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Caremark employees provide excellent care taking care of my everyday needs. I have had Parkinson's for 15yrs. I can't praise the owner and her team for what they have done and continue to do for me, my health and well being is so important . Nothing is ever too much trouble for office manager and care assistant is like a breath of fresh air, looking after my needs , always professional, polite, and respectful.

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Review from S D (Daughter of Client) published on 3 April 2024 Submitted via Website
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We changed from an inadequate care provider to Caremark as they were just beginning in Wakefield. We had a good start with one regular carer. As Mums health and mobility declined, Caremark were able to increase the care that Mum required, providing meals, medication and help with personal care.
We did go through a rocky patch, but time keeping and the number and professionalism of the carers has much improved. Due to this most carers know Mum’s preferences and routines, so know when she can do things for herself and when to intervene. Mum enjoys the company provided by some carers who can chat, engage with her and make her smile. Despite Mums dementia she has a very independent spirit and without your care we would not be able to comply with her wish to remain in her home. Throughout, I have been able to contact your office with any issues, and concerns are usually addressed promptly.

I hope this level of care and communication will continue and even continue to improve.

Reply from Julie Oommen, Managing Director at Caremark Wakefield

Thank you for your kind words and support; we are pleased you are happy with the service we provide to your Mum.

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Review from Michelle S (Wife of Client) published on 22 January 2024 Submitted via Website
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Coming up to one year of fantastic care for my husband after a severe stroke leaving him bedbound and unable to communicate well. All carers have been kind, patient and got to know him and his needs. He looks forward to their visits. I couldn't have gone back to work without this amazing service. Thank you.

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Review from Hillary G (Client / Service User) published on 9 June 2022 Submitted via Website
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I find that my carers are caring and companionate. I look forward to seeing these on a daily basis as they are always pleasant and willing to help.
They are always willing to do the tasks which I ask them to do.

I have spoken to the manager and other staff on the phone and they are always helpful and willing to help.

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Review from David B (Son of Client) published on 4 April 2022 Submitted via Website
Overall Experience

Having nothing but problems with Caremark services. The person is great at the office but some of the carers are just not up to the job. Not providing adequate food for my mum. Many days just a sandwich. Paying for a 30min call for the carer to disappear after 10mins. Just seem to do the very bare minimum when other tasks could be done.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 November 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (5)

News
  • 14 Mar 2025

    A family-run business has been recognised for the work it does to provide care and support which enables people to remain in their own homes in Wakefield. Caremark Wakefield was...

  • 21 Oct 2024

    Jayne Hughes initially knew something was wrong when her usually neat handwriting began to look, in her own words, “like a doctor’s prescription.” Three years of investigations eventually led to...

  • 21 Oct 2024

    Lolitha Luke was well prepared for working in home care, even if it was in a completely new country and climate! That’s because Lolitha worked in an old people’s home...

Awards / Recognitions (2)

  • 29 May 2026Recipient: Caremark
  • 31 Mar 2022Recipient: Caremark

Accreditations

There are no accreditations posted yet for Caremark Wakefield.

Meet the Team (1)

Julie Oommen
Julie OommenJob Title:Franchise OwnerJoined: 2020

Julie has worked as a Nurse in the NHS for over 13 years, she has a passion for providing care and support to those who choose to remain living in their own homes and wants to cement her commitment to the community of Wakefield by opening this new in-home care business. After a long career in healthcare, she has been closely involved in the provision of health care for people, mainly the elderly population, and have seen them with their families as a unit and has come to understand their individual, family and social needs.

She became passionate about caring for the elderly and developed this desire to provide the highest standards of professional care and support, backed by Caremark’s systems and processes and ongoing support, at the heart of my business. She’s always wanted to help people and developed a passion towards social care in the community whilst working within the NHS. She has opened a business because she wants to reach the most vulnerable people and genuinely make a positive difference to their lives.

Frequently Asked Questions about Caremark Wakefield

How many Carers does Caremark Wakefield employ?

Caremark Wakefield employs 36 carers.

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