What Type of Services does Right at Home (Hillingdon & Uxbridge) offer?

Right at Home (Hillingdon & Uxbridge) offers Home Care.

How many Carers does Right at Home (Hillingdon & Uxbridge) employ?

Right at Home (Hillingdon & Uxbridge) employs 15 carers.

Right at Home (Hillingdon & Uxbridge), Citibase Uxbridge, The Atrium, 1 Harefield Road, Uxbridge, London UB8 1PH

Review from Alan B (Next of Kin) published on 25 April 2025
Submitted via Postal Card • Report

Overall Experience

Right at Home (H & U) for the last two years have been superb in supporting my friend right from his initial 3 hourly day time visits for just medication and meals, to now with 24/7 at home care. Right at Home have adapted his care as Alzheimer's advanced including all liaison with surgery, paramedics

and hospital, even taking him to the surgery for routine appointments. All meals are now freshly prepared, plus shopping and medication. They have responded very promptly and professionally whenever emergencies have occurred . I am extremely pleased with Right at Home for their high level of care, friendly staff and careful matching of staff and sometimes a awkward client. Their help and advice to myself has been outstanding, and I am therefore very pleased to recommend Right at Home as an excellent carer.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you so much for your kind and thoughtful words. It's been a real privilege to support him over the past two years. We've come to know him well, and it's been a joy to care for him and see the difference our support has made. Our team is truly touched by your feedback, and we remain committed to providing the compassionate, personalised care he deserves. Thank you again for your trust-it means a lot to us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jane E (Daughter of Client) published on 23 April 2025
Submitted via Website • Report

Overall Experience

Right at Home listened compassionately to my request for care of my elderly father with dementia. During our initial assessment, my mother was rushed into hospital and the manager adjusted the brief to live in care immediately. They provide professional carers qualified to care for his complex medical

needs but also choosing a carer they know will connect with my father relationally. The Manager has established a quick bond with my father and visits regularly to ensure he is happy, monitors feedback from his carers and ensures that my brother and I are updated with any minor adjustments. This is such a relief at this time, we no longer worry and the manager has a full care plan in place to assist them as a couple when needed. This is an exceptional service which I can trust due to the dedication of the carers and the managers who select their carers carefully. Other care companies in the same area were unable to provide live in care at this time, Right at Home delivered.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for your kind words. We're so glad we could respond quickly to your father's needs and provide the live-in care your family needed. It's our goal to offer not just professional support, but also compassionate, relationship-based care that brings peace of mind.It's wonderful to hear our manager and carers have built a strong rapport with your father and kept your family informed. Your trust means a great deal to us, and we're here whenever you need us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B L (Daughter of Client) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience

Right at Home are a quality care company with staff that take the time to engage with their clients. They are reliable and trustworthy - I know my 102 year old Mum is in safe hands when they are with her. Excellent service.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for your kind words! We're delighted to hear you're happy with the care we provide for your 102-year-old mother. Ensuring compassionate, high-quality support is our priority, and your appreciation means a lot to our team. We'll be sure to share your feedback with them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Phil C (Son of Client) published on 26 March 2025
Submitted via Website • Report

Overall Experience

Great carers that my mum is very happy with. they carry our all their duties with care and attention to detail. .would have no hesitation recommending them

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for your kind words! We're delighted to hear that mum is happy with our care. Our carers equally enjoy looking after her, and your recommendation means a lot to us!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A F (Sister of Client) published on 20 March 2025
Submitted via Website • Report

Overall Experience

The service is excellent - daily carers are punctual, professional, kind and willing. Any concerns I may have are listened to, discussed with me and if any arrangements need to be altered or amended as client needs change this is done promptly and efficiently through the management.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for your kind words! We're delighted to hear that you are happy with our service and that our team is meeting your needs with professionalism and care. Your feedback means a lot to us!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M R (Client) published on 11 March 2025
Submitted via Website • Report

Overall Experience

Initially we used RAH for Saturday outings for parents - to the park or for lunch. These were greatly enjoyed by all. As parents capabilities declined they came reliably every evening to manage 'sundowning' and prepare/supervise evening meal, showers and bedtime routine. 3 Carers were all lovely and

quickly established good/ fond relationships with parents. We had a few hiccups but mgt picked them up quickly and the assistance was invaluable in keeping parents safe and well looked after for 4 months until they had to go into care home.
Good reports/ feedback from the carers although I had huge issues accessing the report system!

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for your thoughtful feedback. We're delighted to hear that our carers provided valuable support and built strong relationships with your parents. We appreciate your comments regarding the report system-while the system itself was functioning, we understand that accessing it was challenging for you. Regardless, the system has now been upgraded. Wishing you and your family the best.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Susan M (Daughter of Client) published on 28 November 2024
Submitted via Website • Report

Overall Experience

My mum received a wonderful service from RAH and I would recommend their service.
The manager took a lot of time to understand and assess Mum's needs. She matched Mum with Carers which Mum really liked.
The Carers demonstrated an understanding of dementia needs and showed kindness towards Mum. They

took time to listen to her stories and ensured she took her medication and meals.
I would recommend this service to families who have elderly relatives who need extra care.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for your lovely feedback. We're thrilled to hear your mum received such thoughtful care from our team. It's great to know our Carers' understanding, kindness, and attention to her needs made a positive impact. Your recommendation means a lot to us - thank you for sharing your experience!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J W (Client) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience

The service and care provided by Right at Home has been absolutely excellent. Post hip replacement I had 3 weeks help on discharge from hospital. My carer has been totally professional, caring, and completely excellent.
The care I received aided my recovery 100%. The carer is always beautifully clean

and well-presented. She approached every aspect of care with tenderness and empathy I couldn't have had better care.
Management was also excellent cannot praise them enough.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for your wonderful review! We're delighted to hear that our care made such a positive impact on your recovery after your hip replacement. It's fantastic to know our carer's professionalism and empathy stood out. We'll share your kind words with the team. Wishing you continued health and happiness!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J S (Son of Client) published on 9 October 2024
Submitted via Website • Report

Overall Experience

The career attended to Mum's needs with absolute compensation, mum felt at ease with the career & looked forward to the visit, especially when it took us a long time to convince her to let someone in to help her with her needs, 5 stars all the way, thank you.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for taking the time to write us a review and for your kind words! We're truly honoured to have been entrusted with your mum's care and are grateful to have been part of her journey.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R F (Nephew of Client) published on 28 August 2024
Submitted via Website • Report

Overall Experience

The registered manager and the team have been a fabulous help to my Aunty and Uncle. The registered manager is very knowledgeable and her experience in this sector has been invaluable in helping us navigate through our current situation. My uncle has reported that the care has been good.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you so much for your kind words and feedback. We're delighted to hear that our team have been able to support your Aunty and Uncle effectively. We will pass your wonderful feedback to the team!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A F (Daughter of Client) published on 27 August 2024
Submitted via Website • Report

Overall Experience

Thank you to Right at Home for providing a high standard of care to our 93-year-old mum for the past year and a half. The transition from mum being totally independent to being assisted with personal care was managed in a professional and considerate way. The caregivers showed her kindness, understanding

and friendship. Management were always happy and willing to discuss unexpected challenges, to help find a solution that suited Mum and the family, of which we were enormously grateful. Thanks again to all those at RAH, who provided great care and friendship to Mum!

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for your heartfelt review. We're truly honoured to have been entrusted with your mum's care and are grateful to have been part of her journey. We'll continue to strive for the high standards that made her feel comfortable and cared for. Thank you for your kind words.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Chantelle S (Granddaughter of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience

The registered manager and her wonderful team are what everyone wants in a care service. As a nurse myself I feel it’s imperative that service users are treated with dignity and respect that they deserve. The registered manager has helped me out immensely when I have needed extra care provision for

my nan at short notice. Her team really do care and contact us when they have queries or uncertainties surrounding the service user. I have 100% trust in their knowledge. Thank you for always giving your best.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

We're deeply grateful for your kind words. Ensuring dignity, respect, and compassionate care are at the core of our values. Thank you for trusting us with your loved one's care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Tina W (Daughter of Client) published on 15 March 2024
Submitted via Website • Report

Overall Experience

If you are reading this review, you are probably looking for extra help for yourself or a loved one. Please look no further - if you want to have peace of mind in the knowledge that the care provided for yourself or loved one, Right at Home is exceptional! I have no hesitation in recommending this company

as they have constantly exhibited very high standards of care for my dearly loved 86-year-old frail mum. Not only am I highly impressed, but more importantly, my mum is very happy with the care provided.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for taking the time to write us this five-star review. I will pass this amazing feedback on to the team and I know they will be thrilled to hear of the kind words you have shared.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S T (Daughter of Client) published on 14 March 2024
Submitted via Website • Report

Overall Experience

We have been using this service since December for my mother after she had a series of falls and have been very pleased with the service. The manager is a consummate professional, was very thorough in her assessments, friendly and related well to us all and has a wealth of knowledge which we have all

found helpful. Nothing was too much trouble and they were able to adapt in a timely manner to my mother's changing needs.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for your kind feedback about the care and support you have received from the team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V W (Daughter of Client) published on 12 March 2024
Submitted via Website • Report

Overall Experience

My mum (who is 101 years of age) has always been very independent but in the last couple of years has needed more help from myself and my sisters.
After meeting the manager and a staff member from 'Right at Home' at an open day in Uxbridge this seemed to be the right way to move forward with care

for Mum in her own home.
My mum is very happy with the care she is receiving - which equally makes us happy too.
The carers are always polite, courteous and professional - are so the management staff, always a pleasure to speak to.
Thank you for first-class service.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you so much for your kind words and five-star review. We take pride in matching the right carer to the clients thus establishing strong bonds.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J L (Client) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience

I have used this service for some weeks, and I have really appreciated the support I have had. I felt confident when agency managers came to asses my needs, and subsequent contact has been excellent. The carers they have provided have been wonderful from the start. I have needed emotional support, and

she provides this always, along with the willingness to help with any task. Her visit has helped me enormously.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

We are delighted to hear about the positive experience you had with our Right at Home Hillingdon carer.
Providing exceptional care and companionship is our top priority, and we appreciate your feedback. Our team is committed to maintaining high standards and ensuring a supportive environment for our clients.
Thank you for choosing Right at Home Hillingdon & Uxbridge

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J L (Client) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience

I am 92 years of age and normally live alone at my family home with a weekly domestic cleaner. I have broken my hips through falling so have to use a walking frame to help me walk.
Since receiving help from Right at Home for the last couple of months, which I found very kind, considerate and helpful!

My carers have been very kind and considerate, especially taking me out to garden centres etc to relieve my burden!

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for your wonderful words and for taking the time to write us a review.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Audrey F (Client) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience

I am very pleased with my carer. We get on very well and have become friends. She is so very supportive and gently encouraging when we go out on our 'adventures'! It is very important for me to get out and about and she is always suggesting outings, such as the library, garden centres, art exhibitions,

feeding the ducks, local shops and etc. The house is very clean and she often suggests doing something I haven't thought of.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for taking the time to write us a fantastic review. We are very proud of our carers! It’s always our goal to provide the best possible assistance and support to our clients.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C S (Husband of Client) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience

The client is very happy with the service provided. The carers are always polite, courteous and professional. They make an effort to ensure her needs are taken care of.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you so much for your kind words. It's always rewarding to hear that the care we provide is making a positive impact on the lives of the people we support. We're committed to delivering the highest level of care possible, and your feedback only motivates us to continue doing better.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L B (Daughter-in-law of Client) published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience

I have found the carers to be extremely attentive to my mother in laws needs. They are firm but extremely professional and considerate. They have been amazing support. The firm has been really good at accommodating our changes.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for taking the time to write us a review. We are proud of our wonderful team of caregivers and admire the way they adapt and support people depending on their unique requirements.

Staff

Care / Support

Management

Treated with Dignity

Value for Money