Right at Home (Hillingdon & Uxbridge)

Citibase Uxbridge, The Atrium, 1 Harefield Road, Uxbridge UB8 1PH
Review Us
9.9 30 Reviews
  • Right at Home (Hillingdon & Uxbridge), Uxbridge
Right at Home Hillingdon & Uxbridge provides high-quality, person-centred care that allows older adults to feel safe, respected, and supported in the comfort of their own homes. From help with daily tasks and friendly companionship to more involved personal care, every service is delivered with kindness and dignity.

Care plans are tailored to each individual, taking into account their unique needs, preferences, and routines. CareGivers are local, carefully selected individuals who genuinely enjoy supporting others, and clients are thoughtfully matched to promote trust and continuity. The team has extensive experience supporting people living with dementia, focusing on familiar routines and consistent care to help reduce confusion and bring peace of mind to families.

As an award-winning home care provider, Right at Home Hillingdon & Uxbridge offers a full range of services—from flexible hourly visits to full-time live-in care. Feedback from families often highlights the positive difference these services make and the comfort that comes from knowing their loved ones are well cared for.

Support is available throughout Hillingdon, Uxbridge, Ickenham, and surrounding areas. For anyone exploring home care options, a friendly, no-obligation conversation is just a call away.
Show Right at Home (Hillingdon & Uxbridge) on the Map

Care Provided by Right at Home (Hillingdon & Uxbridge)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £32 – £35
  • Weekly Live-in Care Fees: £1540 – £1890

Bank holidays are charged at time and a half.


We charge a standard hourly rate for weekday visits with a small increase for the weekends. We do not charge any extra for evening calls.


These prices are only a guideline. Real care starts with a real conversation – call us today and feel the difference

These prices are only a guideline, please contact Right at Home (Hillingdon & Uxbridge) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in Charge

  • Mahi Shettiar and Kul Patel (Directors)

Right at Home (Hillingdon & Uxbridge) Reviews (30)

9.9

Right at Home (Hillingdon & Uxbridge) has a Review Score of 9.9 (9.927) out of 10, based on 21 reviews in the last 2 years.
Over all time Right at Home (Hillingdon & Uxbridge) has 30 reviews.

Overall Experience
  • 28
  • 2
  • 0
  • 0
  • 0
Date Published
  • 30
  • 5
  • 12
  • 21
  • 9
Reviewer Connection to Right at Home (Hillingdon & Uxbridge)
  • 10
  • 8
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 30, showing 1-20
Review from L S (Daughter of Client) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall experience has been a company that is caring and very professional, but this month this company has gone the extra mile, and surpassed all expectations, making the transition to 24-hour care very smooth with lots of thought and keeping me updated at every stage. Thank you.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you so much for your kind words. We're delighted to hear that our team's efforts made the transition to 24-hour care smooth and reassuring for you. Your feedback means a lot to us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Terry P (Son of Client) published on 2 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mother lives with me and has dementia. I was away for 3 nights and normally I am a full time carer to her. I have a farely rigid routine with her as this is the only way things get done and also she has become incontinant over the last 6 months which make it that much more involved. She can go from
sweet old lady to an awkward, sweary non compliant banshee in the blink of an eye. The carer did a good job under the circumstances and gave me the details on my return.
With hindsight, I think if a carer was there to observe while I got her up, showered and dressed before I left, then it would have made things easier going forward.
I have used and would use RaH again as they used the same carer for all 14 visits, which I think gives better understanding and continuity.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for taking the time to share your detailed feedback. We're so pleased to hear you felt supported and that continuity of care made a positive difference. It's wonderful to know you would…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kym C (Daughter-in-law of Client) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Upon requesting urgent 24-hour live-in care for a family member with dementia, we were given first-class service and a carer was found within hours. The ongoing service we received was friendly, professional, informative, immediate, pitched at the correct level and very responsive. As a family, we
would highly recommend Right at Home and all the staff.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you so much for your kind words. We're delighted we could be there for your family when you needed us most, and it's wonderful to hear our team made a positive difference. Your recommendation…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gez N (Son of Client) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently had the support of Right at Home for my dad, and I can honestly say they were miles ahead of any other care providers we've experienced in the past. I was impressed by the difference in quality and attentiveness provided.
The management team; two members of staff were incredibly responsive
and understanding. They took the time to listen, understand our needs, and put together a thoughtful care plan that respected dad's dignity and preferences. Communication was clear and timely, and handled with professionalism.
What stood out was the small, consistent team of carers who supported my dad. Their attentiveness, warmth, and respect made a real difference - not just to him, but to our whole family. Even though the care was only for a short time, the impact was lasting. It felt personal not transactional, and that's rare.
I would highly recommend Right at Home to anyone looking for compassionate, quality care for a loved one They set the bar high and exceeded our expectations.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you so much for your heartfelt words. We're truly touched to hear that our team made a meaningful difference to your dad and your family. Providing compassionate, dignified care is at the heart…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Dawn L (Daughter of Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found RAH Uxbridge to be very professional.
All their carers and management were very supportive.
I would recommend them to any of my friends without hesitation. I have used other agencies for care for my mother and they do not match up to the service and care provided by RAH Uxbridge.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you so much for your kind words. We're delighted to hear that you found our team at Right at Home Uxbridge to be professional and supportive. Your recommendation means a great deal to us, and…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alan B (Next of Kin) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right at Home (H & U) for the last two years have been superb in supporting my friend right from his initial 3 hourly day time visits for just medication and meals, to now with 24/7 at home care. Right at Home have adapted his care as Alzheimer's advanced including all liaison with surgery, paramedics
and hospital, even taking him to the surgery for routine appointments. All meals are now freshly prepared, plus shopping and medication. They have responded very promptly and professionally whenever emergencies have occurred . I am extremely pleased with Right at Home for their high level of care, friendly staff and careful matching of staff and sometimes a awkward client. Their help and advice to myself has been outstanding, and I am therefore very pleased to recommend Right at Home as an excellent carer.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you so much for your kind and thoughtful words. It's been a real privilege to support him over the past two years. We've come to know him well, and it's been a joy to care for him and see the…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane E (Daughter of Client) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right at Home listened compassionately to my request for care of my elderly father with dementia. During our initial assessment, my mother was rushed into hospital and the manager adjusted the brief to live in care immediately. They provide professional carers qualified to care for his complex medical
needs but also choosing a carer they know will connect with my father relationally. The Manager has established a quick bond with my father and visits regularly to ensure he is happy, monitors feedback from his carers and ensures that my brother and I are updated with any minor adjustments. This is such a relief at this time, we no longer worry and the manager has a full care plan in place to assist them as a couple when needed. This is an exceptional service which I can trust due to the dedication of the carers and the managers who select their carers carefully. Other care companies in the same area were unable to provide live in care at this time, Right at Home delivered.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for your kind words. We're so glad we could respond quickly to your father's needs and provide the live-in care your family needed. It's our goal to offer not just professional support, but…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B L (Daughter of Client) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right at Home are a quality care company with staff that take the time to engage with their clients. They are reliable and trustworthy - I know my 102 year old Mum is in safe hands when they are with her. Excellent service.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for your kind words! We're delighted to hear you're happy with the care we provide for your 102-year-old mother. Ensuring compassionate, high-quality support is our priority, and your…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Phil C (Son of Client) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great carers that my mum is very happy with. they carry our all their duties with care and attention to detail. .would have no hesitation recommending them
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for your kind words! We're delighted to hear that mum is happy with our care. Our carers equally enjoy looking after her, and your recommendation means a lot to us!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A F (Sister of Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service is excellent - daily carers are punctual, professional, kind and willing. Any concerns I may have are listened to, discussed with me and if any arrangements need to be altered or amended as client needs change this is done promptly and efficiently through the management.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for your kind words! We're delighted to hear that you are happy with our service and that our team is meeting your needs with professionalism and care. Your feedback means a lot to us!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M R (Client) published on 11 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Initially we used RAH for Saturday outings for parents - to the park or for lunch. These were greatly enjoyed by all. As parents capabilities declined they came reliably every evening to manage 'sundowning' and prepare/supervise evening meal, showers and bedtime routine. 3 Carers were all lovely and
quickly established good/ fond relationships with parents. We had a few hiccups but mgt picked them up quickly and the assistance was invaluable in keeping parents safe and well looked after for 4 months until they had to go into care home.
Good reports/ feedback from the carers although I had huge issues accessing the report system!
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for your thoughtful feedback. We're delighted to hear that our carers provided valuable support and built strong relationships with your parents. We appreciate your comments regarding the…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Susan M (Daughter of Client) published on 28 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum received a wonderful service from RAH and I would recommend their service.
The manager took a lot of time to understand and assess Mum's needs. She matched Mum with Carers which Mum really liked.
The Carers demonstrated an understanding of dementia needs and showed kindness towards Mum. They
took time to listen to her stories and ensured she took her medication and meals.
I would recommend this service to families who have elderly relatives who need extra care.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for your lovely feedback. We're thrilled to hear your mum received such thoughtful care from our team. It's great to know our Carers' understanding, kindness, and attention to her needs made…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J W (Client) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service and care provided by Right at Home has been absolutely excellent. Post hip replacement I had 3 weeks help on discharge from hospital. My carer has been totally professional, caring, and completely excellent.
The care I received aided my recovery 100%. The carer is always beautifully clean
and well-presented. She approached every aspect of care with tenderness and empathy I couldn't have had better care.
Management was also excellent cannot praise them enough.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for your wonderful review! We're delighted to hear that our care made such a positive impact on your recovery after your hip replacement. It's fantastic to know our carer's professionalism…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J S (Son of Client) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The career attended to Mum's needs with absolute compensation, mum felt at ease with the career & looked forward to the visit, especially when it took us a long time to convince her to let someone in to help her with her needs, 5 stars all the way, thank you.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for taking the time to write us a review and for your kind words! We're truly honoured to have been entrusted with your mum's care and are grateful to have been part of her journey.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R F (Nephew of Client) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The registered manager and the team have been a fabulous help to my Aunty and Uncle. The registered manager is very knowledgeable and her experience in this sector has been invaluable in helping us navigate through our current situation. My uncle has reported that the care has been good.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you so much for your kind words and feedback. We're delighted to hear that our team have been able to support your Aunty and Uncle effectively. We will pass your wonderful feedback to the team!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A F (Daughter of Client) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to Right at Home for providing a high standard of care to our 93-year-old mum for the past year and a half. The transition from mum being totally independent to being assisted with personal care was managed in a professional and considerate way. The caregivers showed her kindness, understanding
and friendship. Management were always happy and willing to discuss unexpected challenges, to help find a solution that suited Mum and the family, of which we were enormously grateful. Thanks again to all those at RAH, who provided great care and friendship to Mum!
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for your heartfelt review. We're truly honoured to have been entrusted with your mum's care and are grateful to have been part of her journey. We'll continue to strive for the high standards…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Chantelle S (Granddaughter of Client) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The registered manager and her wonderful team are what everyone wants in a care service. As a nurse myself I feel it’s imperative that service users are treated with dignity and respect that they deserve. The registered manager has helped me out immensely when I have needed extra care provision for
my nan at short notice. Her team really do care and contact us when they have queries or uncertainties surrounding the service user. I have 100% trust in their knowledge. Thank you for always giving your best.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
We're deeply grateful for your kind words. Ensuring dignity, respect, and compassionate care are at the core of our values. Thank you for trusting us with your loved one's care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Tina W (Daughter of Client) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you are reading this review, you are probably looking for extra help for yourself or a loved one. Please look no further - if you want to have peace of mind in the knowledge that the care provided for yourself or loved one, Right at Home is exceptional! I have no hesitation in recommending this company
as they have constantly exhibited very high standards of care for my dearly loved 86-year-old frail mum. Not only am I highly impressed, but more importantly, my mum is very happy with the care provided.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for taking the time to write us this five-star review. I will pass this amazing feedback on to the team and I know they will be thrilled to hear of the kind words you have shared.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S T (Daughter of Client) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using this service since December for my mother after she had a series of falls and have been very pleased with the service. The manager is a consummate professional, was very thorough in her assessments, friendly and related well to us all and has a wealth of knowledge which we have all
found helpful. Nothing was too much trouble and they were able to adapt in a timely manner to my mother's changing needs.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for your kind feedback about the care and support you have received from the team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from V W (Daughter of Client) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum (who is 101 years of age) has always been very independent but in the last couple of years has needed more help from myself and my sisters.
After meeting the manager and a staff member from 'Right at Home' at an open day in Uxbridge this seemed to be the right way to move forward with care
for Mum in her own home.
My mum is very happy with the care she is receiving - which equally makes us happy too.
The carers are always polite, courteous and professional - are so the management staff, always a pleasure to speak to.
Thank you for first-class service.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you so much for your kind words and five-star review. We take pride in matching the right carer to the clients thus establishing strong bonds.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for Right at Home (Hillingdon & Uxbridge) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for Right at Home (Hillingdon & Uxbridge) is calculated as follows: ( (115 Excellents x 5) + (9 Goods x 4) ) ÷ 124 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home (Hillingdon & Uxbridge) is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (12)

Meet the Team (1)

Mahi

Mahi Shettiar

Job Title: Managing Director Joined: 2022

I set this business up with the aim of improving the quality of life of all of those we care for. We truly believe that everyone deserves the right to dignified quality care. I think it is important to give the same service you would expect for yourself or one of your loved ones. With the right care in our own homes, a person can maintain their independence and quality of life for longer.


Nothing but the best should suffice for any member of your family or someone you care for.

Frequently Asked Questions about Right at Home (Hillingdon & Uxbridge)

What Type of Services does Right at Home (Hillingdon & Uxbridge) offer?

Right at Home (Hillingdon & Uxbridge) offers Home Care.

How many Carers does Right at Home (Hillingdon & Uxbridge) employ?

Right at Home (Hillingdon & Uxbridge) employs 17 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Hillingdon & Uxbridge) to verify any information. View our terms and conditions. Right at Home (Hillingdon & Uxbridge) has an Enhanced Service - more info.