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Your Homecare Provider Ltd has a Review Score of 9.8 (9.844) out of 10, based on 9 reviews in the last 2 years. Over all time Your Homecare Provider Ltd has 9 reviews.
Review from U B (Son of Client) published on 22 April 2025
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Reply from Jason Watmore, Operations Manager at Your Homecare Provider Ltd
Thank you so much for taking the time to share your wonderful feedback! we're happy to hear that our team has provided your mother with the care she deserves. Our care staff are truly passionate about delivering exceptional care, and its fantastic to know that they have made a positive impact on your family. We are dedicated to ensuring that every individual receives the highest level of care and support at home. We are very grateful for your kind words about how responsive our team are, we are very proud to provide a punctual service, and we'll continue to strive for excellence in everything we do. Thank you again for your recommendation of our service.
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Review from Steve G (Son of Client) published on 14 April 2025
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Reply from Jason Watmore, Operations Manager at Your Homecare Provider Ltd
Thank you for taking the time to review our service, We will be sure to pass on the great feedback to our team.
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Treated with Dignity
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Review from V F (Client) published on 13 February 2025
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Reply from Jason Watmore, Manager at Your Homecare Provider Ltd
Thank you so much for taking the time to share your positive experience about our service. We're thrilled to hear that our team has met your expectation and that they attend all calls promptly. Thank you again for your kind words, we really appreciate your feedback.
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Review from Brenda R (Mother of Client) published on 5 September 2024
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Reply from Jason Watmore, Operations Manager at Your Homecare Provider Ltd
Thank you for sharing your feedback and positive experience, we are pleased to hear our care workers have been punctual, patient and supportive in meeting the needs of your son. I will ensure your feedback is passed on to the care worker and the directors & management team. Thank You.
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Review from Carol D (Wife of Client) published on 9 August 2024
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Reply from Jason Watmore, Operations Manager at Your Homecare Provider Ltd
Thank you for taking the time to review our service, we are pleased you feel we have been able to support. I will pass your comments back to the directors and care team.
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Review from Paul H (Son of Client) published on 30 July 2024
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Reply from Jason Watmore, Operations Manager at Your Homecare Provider Ltd
We are thrilled with your positive experience of our service, we are glad your mother is pleased with the care she has received. Thank you for sharing your kind words, I will ensure these are passed back to the team and directors.
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Treated with Dignity
Value for Money
Review from Linda M (Wife of Client) published on 24 July 2024
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Reply from Jason Watmore, Operations Manager at Your Homecare Provider Ltd
Thank you for sharing your positive experience with Your Homecare Provider! It is wonderful to hear that our service has been a great help to you and that our care workers are able to support your husband. Your appreciation of our care and the branch is lovely, I will pass your feedback to the directors of the service.
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Review from H S (Granddaughter of Client) published on 3 July 2024
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Reply from Jason Watmore, Manager at Your Homecare Provider Ltd
Thank you for such lovely feedback, it is always a pleasure to hear we are making a difference to the people we support and their families, as a care provider. Thank you for giving Your Homecare Provider the opportunity to care for your Nan. I will pass your feedback on to our care staff and the directors. Thank you.
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Review from A H (Granddaughter of Client) published on 31 May 2024
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Reply from Jason Watmore, CQC Registered Operations Manager at Your Homecare Provider Ltd
Thank you for your kind words. We believe we have a fantastic care team who are supported by our Managers & Directors they identified the most appropriate level of care and support needed. We are pleased to learn our dedicated care workers have been able to meet your Nan's personal needs. Your recognition of our service is appreciated by all the members of our team at all levels. Thank you.
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The Review Score of 9.8 (9.844) out of 10 for Your Homecare Provider Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.944 for Your Homecare Provider Ltd is calculated as follows: ( (51 Excellents x 5) + (3 Goods x 4) ) ÷ 54 Ratings = 4.944
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Your Homecare Provider Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Operations Manager Registered and Nominated Individual
Joined: 2024
With over 12 years of experience in the care sector, I've had the privilege of working in various settings, including learning disability services, residential care, and homecare. My journey began as a support worker, progressed to senior roles, and eventually led me to become a CQC Registered Care Manager. I've had the opportunity to work across England, managing homecare services and residential care homes, including a 40-bed service in Nottingham.
Throughout my career, I've been driven by a passion for delivering high-quality, person-centered care. I'm committed to leading a service that priorities the well-being and dignity of individuals, supporting them to live safely and independently in their own homes.
As part of the Operations team at Your Homecare Provider Ltd, I'm excited to grow our Beeston service in Nottingham, ensuring that our dedicated team of care workers continue to provide exceptional support to those in need. I'm looking forward to meeting with you and discussing how our care services can make a positive impact on your life or the life of a loved one.
If you require care and support, please don't hesitate to contact me. Thank you for taking the time to learn about our service.
Job Title: Care Coordinator
Joined: 2025
My Journey in Care
My passion for care began 7 years ago when I cared for my mother during her battle with cancer. Although it was a challenging time, it taught me the importance of compassionate care and sparked my desire to pursue a career in this field. I wanted to ensure that those I cared for received the same love, respect, and dedication that I would give to my own family.
Gaining Experience
After 3 years of caring for my mother, I transitioned into a care home setting, where I quickly advanced to senior care worker. Over the next 4 years, I honed my skills and gained valuable experience in providing high-quality care to residents.
Joining YHCP
I'm excited to have joined YHCP as care coordinator, where I'm able to provide personalised care to individuals in the comfort of their own homes. I find domiciliary care incredibly rewarding, as it allows me to build meaningful relationships with clients and support them in maintaining their independence and dignity.
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