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Utopia Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Utopia Care has 2 reviews.
5.0 out of 5
Thank you so much for your review. We understand how difficult things can be when a loved one is living with dementia, and we're really glad to hear that our carers are making a difference. Our team works hard to provide care with patience, kindness, and respect, and it means a lot to know that this is being felt.We're pleased you feel supported and able to trust us with mum's care. Thank you again for your appreciation, it means the world to all of us!
5.0 out of 5
Thank you for your lovely review! We're so happy to hear how much you value your carer. It's great to know he's reliable, helpful, and takes the time to make sure you're comfortable and informed. We're proud to have such dedicated team members, and it's clear he's made a real difference for you. Thank you again for sharing!
The Review Score of 8.5 (8.500) out of 10 for Utopia Care is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Utopia Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
Anna Peters is the Care Manager of our Thurrock branch and is currently in the process of registering with the Care Quality Commission to become our officially Registered Manager. Anna’s passion for delivering exceptional care shines through in everything she does, and her commitment to meeting the highest standards reflects her genuine dedication to the people we support.
With her compassionate leadership and personal approach, Anna inspires her team to provide care that is not only reliable and high quality but also filled with kindness and respect. We are excited for the future of our Thurrock branch under Anna’s guidance and are proud to have her leading the way
Jeri joined us in 2024 as a Care Coordinator, bringing with her valuable experience and a strong work ethic. In her previous roles, she worked her way up to this position, showing determination, resilience, and a real passion for supporting others.
Jeri is highly organised, approachable, and an excellent communicator, skills that enable her to build strong relationships with clients, families, and team members. Her attention to detail and commitment help ensure that our services run smoothly and meet the highest standards. We are proud to have Jeri as a key part of our team
Vicky has been a valued part of our team since 2023, beginning her journey as a Care Assistant before progressing into her current role as Care Coordinator. With a strong background in a clinical setting, Vicky brings a wealth of practical knowledge and a calm, professional approach to her work.
She plays an important role in welcoming and inducting new team members, helping them to feel confident, supported, and ready to deliver the high standards of care we are proud of. Vicky’s progression within the company is a reflection of her dedication, reliability, and passion for helping both clients and colleagues. Her warmth and experience make her a trusted and much valued member of our team.
Rhianna joined us in 2024 as our Administrative Assistant and has quickly become an essential part of our team. With her friendly manner, excellent organisational skills, and attention to detail, Rhianna plays a key role in ensuring the smooth day to day running of our office.
She supports both the care and management teams with a wide range of tasks, helping to keep everything running efficiently behind the scenes. Always approachable and ready to help, Rhianna’s positive attitude and commitment make her a valued member of our team
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Utopia Care to verify any information. View our terms and conditions. Utopia Care has an Enhanced Service - more info.
