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I'm happy with the care provided for my daughter and the carers who support her.
In a short space of time, my daughter has adapted well and the carers have been very motivated and enthusiastic.

How likely would you be to recommend SureCare (Rugby & North Warwickshire)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Michelle Sparkes, Managing Director at SureCare (Rugby & North Warwickshire) responded to this review on 17 Aug 2017:

Thank you so much for your kind words, we are really pleased that our services are meeting your daughters needs.

Care staff are always introduced prior to the first visit.
Carers are prompt, caring and cheerful. They check the needs of the client and allow the client to do what they can for themselves. They are always cheerful and polite.
Office staff are always polite and notify you of changes generally as soon as possible.
Carers and clients rotas do not always tally and may not arrive prior to the first visit of the week (although this may be down to the postal service).
Generally, a very good service which I would be happy to recommend to anyone.

How likely would you be to recommend Right at Home (Croydon)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

First class service.

How likely would you be to recommend Manorcourt Homecare (Lowestoft)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We were really pleased with the standard of care provided by our mum's carers over the last four years.
They were a great support to our mum and also to us during this time.
They particularly went above and beyond our expectations when our mum was recently discharged from the hospital.
They were more than just carers to our mum and really became friends to her as well.

How likely would you be to recommend Home Instead Senior Care (Southampton)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Graeme Cann, Director at Home Instead Senior Care (Southampton) responded to this review on 17 Aug 2017:

Thank you so much for your comments and we were so pleased to be able to support your mum whilst she was at home. The caregivers miss her!

This was our first experience of receiving care for a parent, so was difficult to know what to expect.
We were made to feel comfortable and nothing was a problem.
Suggestions were made and a plan was put into place.
Introductions were fairly quick and the whole process was efficient, friendly and first class.
Our Dad has decided he is OK on his own at the moment with our help and support obviously.
We will re-introduce care in the future and will contact Home Instead again.

How likely would you be to recommend Home Instead Senior Care (Ascot, Camberley and Wokingham)? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Can't fault. Always happy.

How likely would you be to recommend Divine Health Services Ltd? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

They are very kind, helpful and thoughtful.
They are very observant and always seem to know what I need.

How likely would you be to recommend Ashbourne Quality Care Ltd? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Diane Wilson, Registered Manager at Ashbourne Quality Care Ltd responded to this review on 17 Aug 2017:

Thank you for your kind comments. It is always a pleasure to work with you.
A delightful lady.

I would like to thank Vantage Point Healthcare for their dedication towards my mother. The carers are lovely and since we started using the company our mother's mood is uplifted every time we visit and her condition continues to improve. The company go above and beyond their call of duty and provide a first class service!

How likely would you be to recommend Vantage Point Healthcare? Extremely Likely

Management: Good

Value for Money: Excellent

Care / Support: Excellent

Staff: Good

Overall Standard: Excellent

Treated with Dignity: Good

I have been delighted with the care provided by Home Instead. Mum was initially reluctant to accept carers. Home Instead took time to get to know Mum and understand her needs/wants. The carers have been well matched and Mum gets on well with them and now looks forward to them coming. I can relax knowing that Mum is getting the support she needs. It is important to me that Mum sees the same carers at the same time each day and that they are with Mum for a full hour to allow time for a relaxed chat and checking Mum is happy as well as the agreed tasks.

How likely would you be to recommend Home Instead Senior Care (Brighton, Hove and Shoreham)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very impressed with the professionalism, extreme kindness, care and courtesy shown to my friend. Every detail was covered in keeping her safe. They have shown respect and allowed my friend to retain her dignity in her cruel illness.
There was nothing that was too much trouble and their concern and genuine care was very evident. I highly recommend them.

How likely would you be to recommend Home Instead Senior Care (Shoreham, Petts Wood & Longfield)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Recently changed to this provider and everything has gone very smoothly.
Have specific visit times which have always been kept to. Very happy with the service.

How likely would you be to recommend Caremark (Richmond)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very good service provision and carer. On time, supports and helps my needs in the home or on shopping trips. Assists me to put some order to my bungalow during weekly routine, cleans and tidies up although this wasn't in the original support plan for my needs.

How likely would you be to recommend SureCare (Rugby & North Warwickshire)? Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

Michelle Sparkes, Managing Director at SureCare (Rugby & North Warwickshire) responded to this review on 16 Aug 2017:

Thank you for your review we are pleased to hear you are satisfied with our services and that our care workers are going the extra mile by supporting you with light house hold duties.

The care and love shown to my husband and I over recent months has been a great help.

How likely would you be to recommend Home Instead Senior Care (Ascot, Camberley and Wokingham)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Outstanding care given to my mother throughout a very difficult period. Carers were excellent, used their initiative, provided solutions and everything was done to a very high standard. Management were equally good.
Home Instead was of a huge benefit both to my mother who needed the care and to her family who were worried about her.

How likely would you be to recommend Home Instead Senior Care (Bexhill & Hastings)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Happy with care and attention.
Staff take good care of my husband. 1 hour in the mornings and half an hour in the evenings.

How likely would you be to recommend Right at Home (Croydon)? Likely

Management: Good

Value for Money: Satisfactory

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Excellent

Very polite, caring and helpful staff. Well presented and always happy. In the past year, I could not have managed without their help.

How likely would you be to recommend Nurse Plus – Homecare Services (Newton Abbot)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We have been using Caremark for about 6 weeks and are very happy with the service from the carers and office staff.

How likely would you be to recommend Caremark (Richmond)? Extremely Likely

Management: Good

Value for Money: Good

Care / Support: Good

Staff: Good

Overall Standard: Good

Treated with Dignity: Good

An excellent and essential service to enable me to leave my disabled husband to do shopping, paying bills, hair do, doctors, hospital appointments, opticians etc.

How likely would you be to recommend Carers Trust (Carmarthenshire Crossroads Care Sir Gar)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Excellent service. Very caring staff. Always helpful when I ring the office.

How likely would you be to recommend Guardian Angel Carers - Chichester? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very friendly, caring, good sense of humour.

How likely would you be to recommend Right at Home (Havant, Emsworth, Waterlooville & Petersfield)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Carers are lovely.

How likely would you be to recommend Right at Home (Havant, Emsworth, Waterlooville & Petersfield)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Experience very good.
All staff extremely caring and helpful.
Keep my husband cheerful and comfortable.

How likely would you be to recommend Right at Home (Havant, Emsworth, Waterlooville & Petersfield)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

1 Oak Home Care has provided two carers every morning and every evening for my wife who is 80 years old and suffers from some medical conditions.
Over the past weeks, we have got to know the carers and their managers very well.
This helpful attitude, their efficiency and their cheerfulness make a good impression.
They have always been ready to help my wife deal with her problems.
As a result, both my wife and I look forward to their visits with pleasure.
We would certainly recommend 1 Oak Home Care to everyone who wishes to have the best home care.

How likely would you be to recommend 1 Oak Home Care? Extremely Likely

Management: Excellent

Value for Money: Good

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Angel Doyle, Owner at 1 Oak Home Care responded to this review on 16 Aug 2017:

Thank you ever so much for the kind words. It is an absolute pleasure to have your wife in our care.

We were delighted with the service provided by ‘Right At Home’ for the support of my mother. We were made to feel straightaway that the service was all about the needs of the individual and so it proved to be. My mother, a dementia sufferer, benefitted greatly from the visits of the carers, who provided support for her in a variety of ways. The service was flexible, adapting to changing circumstances, and the carers were always on time and very attentive. I would have no hesitation in recommending ‘Right At Home’.

How likely would you be to recommend Right at Home (South Trafford)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The service and people are beyond reproach. The care they gave my father was superb. Good feedback on a regular basis, when I could not visit dad, and the regular reviews showed care and understanding. On an individual basis, ALL the carers gave feedback and changed how they interacted with Dad as he became progressively more ill. He could not have been in better hands.

How likely would you be to recommend Home Instead Senior Care (Rugby)? Extremely Likely

Management: Excellent

Value for Money: Excellent

Care / Support: Excellent

Staff: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent