Care Coordinator

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2018-01-11 Care Homes Job Title: Care Coordinator

Job Setting: Agency Office

Job Role: Care Coordinator / Administrator

Date Posted: 12 Dec 2017

Job Location: Peterborough , Cambridgeshire

Salary: £20,000 to £22,000 per annum

Hours: Full Time

Contact Name: Tom Chance


Greenwood Homecare is an independent provider of domiciliary care in Peterborough and the surrounding areas. We are recruiting a Care Coordinator to support customers in enjoying the best quality of life and receiving the highest level of care and support that they can in the comfort of their own homes.

Your main responsibility is to match the right carers to the right customers at the right time. You’ll brief carers prior to their placements, and manage relationships with clients, family members and healthcare professionals. This is a fast-paced role which involves a close working relationship with the branch manager, and the carers. You will be influential in the successful delivery of care to our customers.

Key Responsibilities:

  • To allocate all client care calls to the carers, and ensure continuity at all times.
  • To respond to short-term carer unavailability and emergency cover requests.
  • To plan and manage carer holiday organisation and cover.
  • To receive requests for domiciliary care referrals and liaise with the Registered Manager to organise care assessments.
  • To manage the on-call cover outside of normal working hours and maintain a detailed log of all on-call activity. You will be required to do two weeks out of every four.
  • To support the branch manager with aspects of recruitment and training of new carers.
  • To maintain compliance in line with legislative and company requirements.
  • Assisting the manager with the day to day running of the branch.

The Ideal Candidate will be:

The position requires a high level of resilience and the ability to communicate with people from all walks of life. You will share our passion for the care sector and will want our clients to experience an excellent standard of support. This means sharing our values and it is essential that you are passionate about promoting the dignity and aspirations of each client. You will need to be:

  • Computer literate and have a strong knowledge of care management software.
  • Proactive, and able to solve problems, and respond quickly to situations that arise. You will have to deal with bouts of sickness, car breakdowns and all manner of staff unavailability.
  • Able to work under pressure.
  • Highly organised and possess excellent time-management skills
  • Excellent communication skills
  • Motivated to take on additional work, and support the growth of the business.
  • A team player, able to work effectively with carers and management alike.

Essential Criteria:

  • Must have a current British driving license and have own vehicle.
  • Have at least one years’ experience in a Care Coordinator role.
  • NVQ Level 3 in Health and Social Care

Job Type: Full-time

Salary: £20,000.00 to £22,000.00 /year

Required experience:

  • Care: 1 year

Required licence or certification:

  • Driving License

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