Care Coordinator

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2018-01-25 Care Homes Job Title: Care Coordinator

Job Setting: Clients Home

Job Role: Care Coordinator / Administrator

Date Posted: 26 Dec 2017

Job Location: Newcastle upon Tyne , Tyne & Wear

Salary: £18,000 to £20,000 per annum Depending on experience

Hours: Full Time

Contact Name: Andrew Fullerton

Job Reference: Hisc 1

Description

We are a highly respected person Centred Home Care Company our mission is to change the face of ageing. Scheduling is a key role to maintain and high quality service that we offer.

We have a fantastic office team who support each other in their roles we need to add to this small but very effective team. We are based in Dobson House, Gosforth.

This role requires excellent communication skills and the ability to cope with the pressure and change. You will have great planning and organisational skills and the motivation to make a difference.

As our Care Scheduler, your main duty is to ensure the continuity and quality of care with our clients. We need to ensure that all our CAREGivers are in the right place at the right time. It is crucial that our clients know exactly who to and when to expect at their CAREGiver at their home.

Your main duties will be:

  • Managing the rostering system to ensure continuity of the CAREGiver with the client.
  • Managing the rostering system for emergency cover and holiday cover.
  • Keeping electronic and paper files up to date with relevant information.
  • Producing monthly and day to day rotas for clients and CAREGivers.
  • Liaise with clients to ensure that there care needs are met.

You must have:

  • A caring sympathetic nature.
  • Good problem solving and communication skills.
  • Ability to work on occasions alone and under your own initiative however on most occasions you will be working with our current scheduler.
  • Experience of rostering and meeting deadlines.
  • Experience of Microsoft products and possess great computer skills. 

In the main, this is an office based role, however, access to a vehicle is desirable. We do offer a competitive salary and opportunities to develop your career.

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