field care supervisor

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2018-02-01 Home Care Job Title: field care supervisor

Job Setting: Clients Home

Job Role: Team Leader / Senior Carer

Date Posted: 02 Jan 2018

Job Location: Erith , London

Company:

View all jobs posted by Amazin Care Ltd

Salary: £9.30 to £10.00 per hour

Hours: Full Time

Contact Name: Kenneth Evans

Job Reference: Domiciliary Supervisor

Description

We are looking to recruit a field care supervisor who will work in our domiciliary care office located in Erith, who will be responsible for implementing field based quality control systems and providing support to all Care & Support Workers within a defined area.  Principal responsibilities

  • To carry out Individual Needs Assessments for new and potential customers.
  • To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual's risk management.
  • To carry out introductory visits every time a Care & Support Worker visits a customer for the first time.
  • To be on-call in case of emergency.
  • To liaise closely with Care Coordinators regarding recruitment, permanent allocation of Care & Support Workers and the writing of Care & Support Agreements.
  • To identify suitable Care & Support Workers to cover for any absences, this may be due to sickness or holiday.
  • To allocate suitable alternative Care & Support Workers when an existing Care & Support Worker notifies that they are unable to attend a call.
  • To identify any additional training needs of Care & Support Workers and report accordingly.
  • To conduct customer reviews and respond to Individual Review Forms completed by Care & Support Workers as soon as possible.
  • To urgently report any changes in a Care & Support Worker's or customer's schedule to the Care Coordinator.
  • To monitor, supervise and mentor all Care & Support Workers in the field.
  • To provide support to all Care & Support Workers in the field.
  • To monitor all customers for service and Care & Support Worker satisfaction.
  • To ensure accuracy and completeness of all documentation held in customers' homes.
  • To encourage and identify opportunities for Care & Support Workers continuing professional development.
  • To ensure that all written reports and administration is up to date.
  • To maintain close liaison with both the Care Manager and Care Coordinator. Field Care Supervisors are responsible for the efficient running of their own specific, defined areas and should vary their hours of work in order to effectively monitor and support all Care & Support Workers and customers.

* Excellent rates of pay* 28 Days Holiday* Free NVQ in Health & Social Care and Team Leading* Pensions* Transport Allowance* Full Training and Induction* Supportive team *company telephone, flexible hours and excellent pay rates.

Additional Information: The role takes responsibility for ensuring our customers are receiving the care and support they expect and deserve. Field based, as the name implies, you will be liaising with the customer directly both at the commencement of the service and for its duration. This will involve conducting assessments and reviewing on a regular basis how the service is delivered. Our Field Care Supervisors will be responsible for supervising and managing the Care and Support Workers, and ensuring that they are always adhering to Supreme Care's high standards. Working closely with the Care Manager and Coordinator to plan the service effectively.
It is essential to the role that you are a driver and have access to your own vehicle. We are ideally looking for someone who lives in this area and has good local knowledge.

Ideally, you will have at least 2 years previous experience in domiciliary care / residential home care and qualified at or studying towards QCF level 3 in Health and Social Care.

A full driving licence and access to a car for use at work is essential.

Please submit your CV if you are interested in joining our team.

Skills/Qualifications:

  • Ideally you will have at least 2 years previous experience in domiciliary care / residential home care and qualified at or studying towards QCF level 3 in Health and Social Care.
  • A full driving licence and access to a car for use at work is essential.