Team Supervisor

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2018-02-06 Care Homes Job Title: Team Supervisor

Job Setting: Clients Home

Job Role: Team Leader / Senior Carer

Date Posted: 05 Jan 2018

Job Location: Pontypool , Torfaen

Salary: £8.10 to £9.60 per hour

Hours: Full Time or Part Time

Contact Name: Laura Bates

Job Reference: TSCAENEW

Description

Team Supervisor-

The role will be to train, support, mentor and supervise a team of up to 15 support staff in the community/office to ensure that they are able to and are delivering high quality care and support to service users, in accordance with current care standards.

Duties and responsibilities:

  • Ensure that Support staff receive appropriate shadowing and community based training prior to commencement of duties.
  • To assist with completion Induction Framework for Support Workers within 12 weeks of Support Staff commencing duties
  • To provide the delivery of community based training with all support workers, working flexibly to suit the training needs of Support Workers.
  • To identify training and development needs of support staff and report to the appropriate person if any further training is required.
  • Complete regular supervisions (office and team meetings), spot checks and competency assessments etc for Support Workers as per company process to ensure compliance and if needed record on Q Cares compliance grid ensuring to feedback and action all discussions and outcomes. This may include planning and leading group meetings on a quarterly basis with Registered Manager.
  • To assist with the investigation of Disciplinary and Grievance Procedures when required.
  • Ensure that all documentation in Support Worker files pertaining to your role meets legislative requirements and company standard.
  • Assist in the management of Q Care’s absence monitoring procedures through completing return to work interviews and recording absences in line with company process.
  • Build and shape professional working relationships.
  • Act as a conduit for support workers to raise any concerns or issues that may have.
  • Maintain morale by communicating with the work force on a regular basis.
  • Develop as a ‘specialist’ in area within Health and Social Care as determined by Registered Manager.

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