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2018-03-28 Care Homes Job Title: Care Manager
Job Setting: Agency Office
Job Role: Registered Manager / Service Manager
Date Posted: 26 Feb 2018
Job Location: Bromsgrove , Worcestershire
Salary: £25,000 to £30,000 per annum
Hours: Full Time
Contact Name: John Hollingsworth
We are a privately owned Domiciliary Care provider based in Bromsgrove Worcestershire.
The role of Registered Care Manager is a challenging position where you can make a real difference to people we support within the Health & Social Care sector.
The Registered Care Manager will drive the company’s quality ethos, ensuring independence and quality customer care for service users and structured career development for staff.
You will need to demonstrate that you have strong people management skills, currently managing or supervising teams of staff who work within a community setting. You will be dynamic in your approach, have vision and ability to grow our business.
This is a permanent role and salary is dependent on experience and qualifications.
Key Responsibilities will include:
Reporting directly to the Director.
Managing the day to day running of the business.
Monitoring performances within each team
Overseeing quality assurance to comply with ISO 9001-2015.
Managing team and offering sound leadership.
Responsible for the safe delivery of care in line with legislative requirements and company policy and procedures.
Implement quality and improvement systems.
Working alongside the quality reviewing officer.
Effectively managing complaints and incidents.
Carrying out investigations as appropriate.
Must be a flexible team player.
You will work closely with;
The Care Coordinator
The Recruitment / Training Director
The Team Leaders
You will need:
Working knowledge of CQC protocols.
Excellent IT skills
Ability to prioritise workload
Ability to budget
Good knowledge of the local area
Have excellent interpersonal and communication skills
Able to work under pressure
Ability to troubleshoot at management level
Ability to work to deadlines
A 'can do will do' attitude
Minimum of 1 years’ experience working in a domiciliary care environment
NVQ/QCF level 4 working towards level 5 in Health and Social Care or equivalent qualification
Excellent customer service
Proven track record with CQC regulations and compliance
Excellent understanding of the principles of high quality person centered care and support and non-discriminatory care practice
Caring and compassionate towards people in need of care and support
Hands-on operational and day to day management skills
Excellent time management skills
Strong organisational/planning skills
Very high attention to detail
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